How to Customize Fanvil X7C Soft Keys

June 9, 2020 by Ying-Hui Chen

Do you want to make your Fanvil phone more personalized? Fanvil’x X7C IP phone comes with 60 DSS keys which you can customize in different phone interfaces! Let’s see how this can be easily accomplished:

In your web control panel, on the left you can select “Function Key” and go to tab “Soft Key”
From there you will see 4 soft keys defined and displayed in one interface (default).
Select your Soft Key Mode:
1. More: Set up over 4 keys and have the first 3 be soft function keys and the 4th one be “more”
2. Arrow: Display 4 keys in one interface and users can use left/right key to switch keys
3. Disable: Only use the 4 keys by default
Define Exit Key: Left or Right
Change screen setting & position

That’s it! These intelligent DSS keys can greatly improve your working efficiency with advanced design and high-cost performance. Learn more about Fanvil’s X7C phone here.

VoIP Supply Reseller Webinar Recap – May 2020

June 4, 2020 by Ying-Hui Chen

Our team is hosting a recurring reseller webinar to help our partners stay on top of new products, promotions, and more VoIP updates. This month, Don talked about Poly’s solutions that work with Microsoft Teams and we were excited to have Broadvoice as our special guest to talk about Broadvoice’s advantages including the latest Teams integration! Let’s take a look:

Poly Power Meets Microsoft Teams

Poly offers three easy configurations for Teams users to choose from! See below for the feature comparison chart.

Broadvoice Teams Integration

Broadvoice is a leading VoIP service provider for Cloud PBX, SIP Trunking, Contact Center, and more. The biggest highlight in the webinar from Broadvoice is the Teams integration features including Calling in Teams, Call logging, Instant Messaging, and Desktop/Mobile functionalities.

Download our presentation slides here to learn more!

More Highlighted Features:

Metered or Unlimited
Hybrid SIP & Cloud Solutions
Single Management Interface
Pooled SIP Trunks
Call Bursting
Call Recording
Fax available
Call Analytics

Don’t forget to take advantage of Broadvoice’s new SPIFFs and promotions!

Interested in reselling VoIP? Join VoIP Supply’s partner program today!

Fanvil X5U-Red Stands Out in Case of an Emergency

June 1, 2020 by Ying-Hui Chen

Have you checked out Fanvil’s X5U Red version? If you are in need of a VoIP phone for emergency response, you can’t miss out on the X5U-Red! This phone is coded with a bright red color to stand out in case of an emergency in hospitals, fire stations, and government agencies. Watch our unboxing video above to learn more!

The X5U-Red is a 16-line mid-level IP phone with 3.5-inch large screen and a second 2.4 side color screen with added DSS keys. This device provides you with all the features a professional user would need such as excellent audio quality with Harman speaker, built-in Bluetooth, optional Wi-Fi dongle, and more!

Key Features:

3.5-inch color screen
2.4-inch side color screen
4 line keys, 30 DSS keys
SIP Hotspot
16 SIP Lines
PoE, Gigabit
Opus support, IPV6
Harman Speaker
Built-in Bluetooth
WiFi support through a dongle

Visit our product page or contact one of our solution consultants to learn more about Fanvil’s X5U-Red!

Troubleshooting: Why My Wired Headset Won’t Work with Yealink Phones?

May 27, 2020 by Ying-Hui Chen

Are you having trouble hearing through your wired headset with Yealink phones? There are a few things you can try before you contact technical support. Let’s troubleshoot:

How to Troubleshoot a Wired Headset with Audio Issues

Q: I can’t hear anything from my wired headset connected with a Yealink phone. What can be the cause?

A: The most common causes include hardware problems, compatibility issues, and connection issues. Here is a list of things you can try to troubleshoot your headset:

Did you change your phone setting to headset mode? There are three channels of Yealink phones- handset, headset, and speakerphone mode. Press the headset button on your phone to activate it. You should see a headset icon displayed on the top left corner of your Yealink phone.
Make sure your headset and the headset connector are both connected correctly.
Replace your bad headset with a working headset to test
Are you using a compatible headset? Click here to download the compatibility list

You might want to check out Yealink’s UH36 headsets, the best compatible headsets for your Yealink phones:

If none of the above worked for you, you’re welcome to contact our tech support team here: https://www.voipsupply.com/getsupport

Creating a Powerful Paging Solution with Algo, Poly, and Teams

May 26, 2020 by Ying-Hui Chen

Did you know you can easily turn the VVX phones into a mass notification device with Algo’s Revolution Notification Platform? Let’s see how you can create a powerful solution with Algo, Poly, and Teams!

Poly Group Page

Poly phones supporting Group Page will permit audio from voice paging to be simultaneously broadcast over Poly phones, in addition to Algo’s IP speakers and paging adapters. No SIP registration to Microsoft Teams is required for any Algo endpoint when using Poly Group Page.

The Poly group page is also able to scale over any size building, campus, or enterprise in education, healthcare, government, commercial office, manufacturing, and more applications.

Algo Endpoints and Teams Integration

Algo’s endpoints are also able to register to Microsoft Teams and Skype for Business Online using a Session Border Controller (SBC)! Integrating your legacy analog paging system to Teams is easy with Algo’s paging adapters. Our customers choose Algo’s paging system because they are very flexible to accommodate their application requirements. Visit our Algo page or call one of our VoIP experts at 1-800-398-8647 today to learn more!

How to Set Up Logitech c920 Webcam

by Ying-Hui Chen

Logitech web cameras are easy to set up. They provide the flexibility you need to work from home or anywhere you need to be. Let’s take a look at how to quickly set up one of their popular webcams, the c920!

Mount your web camera: You can place your c920 webcam on a computer monitor, desktop, or tripod.

Connect your c920 webcam: Use the camera’s USB end to plug into your computer

Download and install the webcam software at Logetich.com/downloads If you are using Windows 8, the software is automatically installed on your computer and no additional download needed.
Launch the software once the download is complete
Now you can start using the video, image gallery, and more features.

That’s it! Learn more about the useful features of the c920 web camera here!

How to Win More Deals with 3CX Advantages

May 22, 2020 by Ying-Hui Chen

It’s time to sell 3CX solutions and our team is here to help! In this month’s 3CX Bootcamp webinar, we talked about how you can take advantage of 3CX resources and create value for your customers. Let’s check out some key takeaways:

#1 More Than Selling Licenses

There are plenty of ways to generate revenue with 3CX! You can provide leasing and hardware, support, installation, and maintenance services, call flow design services, and more!

#2 Three Plans with Unique Key Features

Standard Edition – A great solution for small businesses and startups
Professional Edition – The most popular edition, includes office productivity, contact center, and hospitality solutions
Enterprise Edition – All the benefits of 3CX Pro plus advanced contact center features and failover

Download our presentation slides here to learn more!

#3 Unbeatable Pricing

Pricing Based on Simultaneous Calls
Unlimited Users
From FREE for unlimited extensions
Employees on the road/at home call free

#4 Learn More About 3CX Advantages

3CX is a complete UC solution that supports Android and iOS apps, Web/Windows/Mac Communications Client, Corporate Chat, Browser-based video conferencing for all users and so much more! See more advantages below:

We host recurring webinar training with 3CX on a regular basis. Register for our next Boot Camp with 3CX for more 3CX updates and training!

Snom’s M100 Key-Line DECT Solution & C620 Wireless Conference Phone Overview

by Ying-Hui Chen

Our webinar with Snom this month was a great success! Our partners at Snom talked about the key benefits of their M100 DECT system and also introduced their new C620 wireless conference phone. Let’s take a closer look at these great additions:

Snom M100 Series

Snom’s M100 Series includes M100 KLE, M10 KLE, M10R KLE, and M18 KLE VoIP phone. These devices are perfect for retail, restaurant and small offices. The 4 backlit LED line keys to allow users to manage multiple calls without training, show who is on hold for easy call pickup, and set up private lines. More cool features include a dedicated hold key, intercom/paging with privacy mode and so much more. Not to mention that the M100 Series comes with an outstanding 3-year warranty!

Snom C620 Wireless Conference Phone

If you are looking for a conference phone that will grow with your business, Snom’s C620 is your go-to solution! The C620 is a wireless conference phone that gives you true wireless experience. It is highly scalable with the C52 wireless external microphones. See the scenario chart here:

Important features include:

DECT Wireless Conference Phone
2 DECT Wireless Mics
Up to 24 Hours Talk Time
PoE Support
Charge via Docking Station C620: Wireless SIP Conference Phone C620 C52 SP
Support up to 2 C52 External Speakerphones

Download our presentation slides to learn more. If you have questions, please don’t hesitate to contact our team of VoIP experts at 1-800-398-8647!

More from: VoIP Hardware Ying-Hui Chen Snom

May VoIP Hardware Roundup: New H20 DECT Headset, New SmartNode eSBC, and More

May 19, 2020 by Ying-Hui Chen

Sangoma Released the H20 Monaural DECT Headset

If you are using Sangoma’s S Series and D Series, you have to check out the new H20 headset! This new headset is designed with voice-dedicated DECT technology removing Wi-Fi interference with wideband audio delivering high-definition voice and audio. This headset is currently in stock. Order today!

Download the H20 datasheet here

Automatic configuration with Sangoma D-Series and S-Series IP phones as well as Zulu and Switchvox Desktop Softphones
Exceptional audio quality
Noise-canceling microphone
Call status and mute LED indicators

The main difference between the H10 and H20 is that the H20 works with the Zulu and Switchvox Desktop Softphones across a standard USB connection to the computer; whereas the H10 only supports the S and D-series VoIP phones.

Patton Introduced SmartNode SN5600/4B/EUI Session Border Controller

If you are looking for a versatile session border controller to add an extra layer to your phone system, you can’t miss out on Patton’s new SN5600! This device provides more features than a typical eSBC. It includes software feature licenses of SIP Registrar, IP Routing, and SIP TLS.

It also functions as an edge access router, a Quality-of-Service (QoS) management node, and a network monitoring agent. See our product page to learn more!

Number manipulation and call routing are included with every Patton eSBC
Supports up to 1,000 SIP to SIP calls
Full-integrated with Patton Cloud edge-orchestration
Call load distribution across multiple network links

Grandstream Remote Solution Overview and New Products Showcase

May 14, 2020 by Ying-Hui Chen

Grandstream’s remote solution has helped many organizations and individuals stay connected during this difficult time. Our webinar with Grandstream this month was loaded with a lot of great information including new products, GDMS, upcoming new products and so much more. Let’s do a quick recap:

Grandstream’s GRP Series IP Phones

GRP Carrier-Grade IP Phones are purpose-built to simplify the tasks of configuring, managing, and monitoring deployments. The GRP Series includes GRP 2612, GRP2613, GRP2614, GRP2615, and GRP2616.

Check out some advanced features:

One Single Unified Software for all GRP Phones
Name-Based Config XML
Dual-Image Firmware
New LCD User Interface
Replaceable LCD Panel

About Grandstream Device Management System (GDMS)

GDMS provides a centralized interface for enterprises, channel partners and multi-site businesses to monitor, manage, and provision large-scale deployments of Grandstream devices.

Don’t forget to also check out the new products:

GXV3350 – 6 lines, carrier-grade
GXV3380 – High-End Smart Video Phone for Android
WP810 Cordless Wi-Fi phone
Upcoming New Products:
- UCM63XX Enterprise-Grade Unified Communication Solution
- GSC3570 HD Intercom & Facility Control Station
- GSC3615 Infrared Weatherproof Dome Camera
- GSC3610 Infrared Weatherproof IP Camera

Download the presentation slides here to see more details!

Have questions? Call one of our VoIP experts at 1-800-398-8647 today to get the answers!