Yealinkâs new T5 Series is designed to provide the best possible personalized collaboration experience for businesses of all sizes. Since many of our customers are interested in trying these professional desk phones, weâre now offering FREE demos! Call our VoIP experts at 1-800-398-8647 to apply for your demo at no cost today!
If you havenât heard about GDMS, youâre really missing out! Grandstreamâs GDMS is a free cloud based solution that provides easy-to-use tools to manage your Grandstream devices. During our webinar with Grandstream last week, Abdel presented some key features of the GDMS and demonstrated how you can take advantage of this new platform! Letâs do a quick recap:
GDMS Key Features & Functionalities:
Encrypted provisioning using HTTPs
No limitations on the number of devices and SIP accounts
Support for all device configuration parameters
Serial number authentication of devices to ensure private rights
Device configuration with group templates and model templates
Q: If configuring phones manually through their own web interface, is there a way to then import the configuration into GDMS?
A: Yes, download the configuration and come to GDMS and import. Once imported, you can push the configuration to update. Choose the device and push >schedule config>update.
Q: When will the GDMS support the UCM where it can pull the ext list and config from the PBX?
A: There is no exact ETA yet.
Q: When will support for GXW Gateways and HT ATA’s be available?
A: ATA is already supported. GMDS supports HT801, 802, 812, 813, 814, 181. Thereâs no exact ETA for the gateways. The supported devices are added based on priority.
Q: Is there a timeframe for the GXP1760W to be added to the GDMS?
A: No, we have to wait for the next release. They might be added in the future.
Q: Will GDMS Be replacing zero-config within the UCM line?
A: These two are different things. GDMS does local configuration updates. You can have them both at the same time. When you have a conflicting config but different value, the last one will override the previous one. They do the same thing but different portocal. Zero config and GDMS can exist at the same time.
Q: For firmware, is there a way to filter by compatibility (for example, only push new firmware to phone which is used on a 3CX system if it’s officially supported?)
A: Yes, when you go to the Firmware page in GDMS, you have two options – official and custom firmware. If you have a firmware you have been using and you donât want to upgrade it, you can go to custom firmware tab to upload and then you can select the specific phones you want to upgrade.
Q: Is there a mobile app for the GDMS?
A: Currently, we do not have an app for GDMS. Grandstream is planning to have an app for GDMS in the foreseeable future.
Q: Is there any port to be opened on the firewall for the GDMS to communicate with the Handsets on site?
A: GDMS uses HTTPS port number 443.
Q: Can PBXs ( all UCM) be configured using the GMDS. The question is more: Do you have a list of officially supported firmwares depending on pbx providers?
A: We currently do not support UCMs on GDMS. This is a roadmap item but likely further in the future.
Since Fanvil released their XU Series IP phones, our team has been receiving a lot of interests and questions! In our recent webinar with Fanvil, we were able to interact with our partners and get their questions answered and weâd like to share them with all of you who may be interested.
Fanvilâs XS Series vs XU Series
Fanvilâs XS and XU series both are upgraded from the X Series IP phones including both software and hardware. Comparing to the XS Series, the XU Series comes with more SIP lines and advanced support such as PoE, IPv6, Opus, and more. Learn more about the differences here!
During the webinar, Tommy from Fanvil mentioned a ton of cool features that Fanvilâs XU Series IP phones are equipped with. I will quickly go through some of them here:
WiFi and Bluetooth
The XU Series is excellent for network environment with no or poor wiring. Simply plug the Wifi adapter into your XU Series IP phones and enable WiFi, you are ready to communicate wirelessly.
Video Preview
Fanvilâs XU Series supports IP cameras. You can set the DSS keys with the URL of your IP camera to play videos (switch between different LANs). Fanvil IP Phones can call the RTSP URL of a camera to preview the image of the camera on the screen. See how to set this up in our presentation slides.
SIP Hotspot
Fanvilâs IP phones also support SIP hotspot features. You only need to register one account and have that one account represent all the phones you have at multiple locations. When one IP phone receives a call, all client phones within its Hotspot group will ring and the first pick-up will answer the call.
Q: Are there any limitations on brand or model IP camera that will preview on the XU Series VoIP Phone?
A: The preview feature will work on all cameras that have an IP address and 264 codec.
Q: Does the X210i have all the features highlighted for the XU Series?
A: The X210i is a high-end feature phone. It has all the features that XU has and 3 times buttons, with an integrated side-car, BLF, sip hotspot, etc.
Q: What range can we expect from the built-in Bluetooth in X6U?
A: Bluetooth range depends on two pieces, the phone and the accessory. It is intended for close range use so it only comes with the standard range, 33 feet.
Q: Will there be an additional sidecar for the X6U in the future?
A: The X6U, already has 60 available keys. If one needs a sidecar beyond the capability of X6U, I would suggest the X210 model
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
Q: What IP phones are certified for Microsoft Teams?
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591
Are you thinking about going wireless like many other businesses? VoIP Supply and Snom co-hosted a webinar last week to showcase Snomâs latest wireless conference phones, the C520, the C620, and the C52 expansion speaker. If you couldnât make it to the webinar, donât miss out on this webinar recap!
During the webinar, we talked about how the C520 and C620 can be configured to fit different meeting room settings. From a huddle room to a training room with more than 20 participants, Snom has the wireless solution for you.
Both C520 and C620 support 3 SIP accounts and can work with the C52 expansion speaker; however, C620 is a 100% wireless solution that provides more powerful features such as 150 feet sound pickup range, and 24 hour wireless talk time. See a comparison chart below:
Poly announced that they will release Poly Studio X Series, an all-in-one video bars with a built-in Microsoft Teams experience at Microsoft Ignite 2019!
About Poly Studio X Series
Poly Studio X Series are purpose-built video conferencing devices designed for small to medium room settings. This series includes Poly Studio X30 and Poly Studio X50. Both devices will run the Teams application natively (in 2020). See highlighted features:
4K Ultra high definition (UHD)
Advanced noise suppression and unmatched video production rules
Poly Studio, a plug-and-play USB video bar for small huddle room, is now also certified for Microsoft Teams. Learn more about Poly Studio here!
âWhenever and wherever people connect with Microsoft Teams, we will be there to provide the best-in-class audio, video and voice endpoints to make the experience that much better,â said Joe Burton, president and CEO at Poly. âWe deliver everything you need on the journey to transition to Teams.â
More Microsoft Teams Certified Poly Solutions
Poly will also showcase more Microsoft Teams native voice, headset and service offerings at Microsoft Ignite 2019 including:
The Poly CCX Series – Polyâs native Teams phones
Calisto 3200 – Optimized for Teams
Voyager Office Series – Optimized for Teams
Poly Managed Service for Teams
Weâre excited to see more new Microsoft Teams certified devices from our partner! Looking forward to assisting more of our customers streamline their communication experience.
If you are into saving money and doing it well, then you need to learn about our Refresh line of used IP phones. Refresh is an avenue for small to large business owners to get their hands on quality VoIP phones at a fraction of the cost of new ones.
VoIP Supply understands that there might be some hesitation when buying used for that reason Refresh phones come with a one year warranty so that you can feel confident knowing that your purchase is protected no matter what.
Refresh phones are examined for functionality and brought up to the latest firmware before they are cleaned, packaged and ready to be shipped out of our doors working and looking as good as new.
The Polycom VVX 411 is a deskphone with a large color display, easy to use interface and support for integration with third party Unified Communication (UC) applications.
The VVX 411 can handle up to 12 line appearances and features high definition audio for clear, life-like calls.
Key features of the VVX 411 at a glance:
12 Line appearances
Polycom HD Voice
3.5″ (320×240) Backlit Color LCD
Dual Gigabit RJ45 Ports
RJ9 headset port
Built-in auto sensing IEEE 802.3 af Power over Ethernet
Optional 48V DC power supply (not included)
Easy integration with Unified Communication platforms
A good pick for basic phone needs is the Polycom VVX 311. The VVX 311 desk phone has a simple appearance with a backlit grayscale display and an elegant black design. It is great for scenarios like a main reception space, a kitchen, cubicle spaces and contact centers.
The VVX 311 can handle up to 6 lines and features HD Voice.
Key features of the VVX 311 at a glance:
6 line or speed dial keys
Asian character support
Backlit grayscale graphical LCD (208 x 104)
HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset)
2 x Ethernet 10/100 or GigE (VVX 310)
Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
4-way navigation cluster with center “select” key
Supports VVX Expansion Module and VVX Color Expansion Module (Expandability up to 3 modules)
Skype for Business and Office 365 Cloud PBX interoperability (order “Skype for Business Edition” codes ending in “-019”)
The Trio 8500 is great for medium conference rooms and can pick up voices up to 14 feet away 360°. It has a 5â touch screen display that is intuitive to use and makes making and receiving calls simple.
With noise block technology, the Trio 8500 has been designed to provide clear calls that get rid of any background noise not related to the call at hand. Also featuring HD Voice, your calls will be crisp and clear from beginning to end.
Key features of the Trio 8500 at a glance:
QoS Support
5-inch color LCD (720 x 1280 pixel)
On-screen virtual keyboard
3 cardioid microphones
14ft/4.3m microphone pickup range
PolycomÂŽ HD Voice™
PolycomÂŽ NoiseBlock™
Voice activity detection
Polycom Zero Touch Provisioning
PolycomÂŽ Acoustic Clarity™ technology
Open SIP and Microsoft Lync 2013/ Skype for Business/Office365 Cloud PBX
Sangoma is excited to announce the release of the NEW Zulu Mobile softphone for iOS and Android devices!
Designed to work with FreePBX and PBXact business communication systems, Zulu UC unifies the most popular business communication tools & applications enhancing user productivity and mobility. Zulu Mobile is similar to the popular Zulu Desktop application, providing even greater flexibility.
https://www.youtube.com/watch?v=UkHa7bPPPlk
The initial launch version of Zulu Mobile features:
The global VoIP headset sales forecast for 2020 is over 1.8 billion dollars. – according to Frost & Sullivan: Growth Opportunities in the Global Communications Endpoints Market (Feb 2018).
Since thereâs a lot of potential to increase your headset revenue, we co-hosted a headset webinar with one of our top VoIP headset vendors, Poly (formerly Plantronics), to make sure you have the tools and resources you need to succeed!
Polyâs headsets are popular for a reason – they have the right headset for every work style and application. See below for an overview of their main headset series:
5 Reasons Why You Should Sell The Poly (Plantronics) Headsets
Why should you sell Polyâs VoIP headsets? The list can go on and on but I will touch on the five key advantages:
Free Support to our certified Poly partners and/or directly to your end customers
Q2: Do Poly headsets have an EHS adapter for different manufacturers?
A: Yes, Poly has an EHS for almost any manufacturer on the market. We also have the compatibility chart available.
Q3: Is there a headset that allows a user to listen to music from their mobile device, and answer calls from their mobile or deskphone (VVX310)?
A: Yes, Polyâs Savi series allows you to answer calls from three different ways, mobile, deskphone, and desktop PC. With Savi Series VoIP headsets, you can also automatically answer the call and get back to your music after you are done with the call. Check Savi 8200, 700, and 400 series.
Q: Do Poly headsets support Bluetooth hearing aids? Does Poly sell DAC amplifiers?
A: Yes, Poly headsets support hearing aids. No, we donât sell DAC amplifiers, we only sell standard headset amplifiers.
