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Sometimes products need to be returned. At VoIP Supply we know and understand that most of the time returning products is a big hassle. In an effort to, "not be like the other guys" we have created a very straightforward and transparent returns policy so that returning a product to VoIP Supply is simple and easy. Final Sale Products: All servers, PBXs, channel banks, gateways (analog or digital), software, service contracts, and batteries are not eligible for return or refund. Licenses are non-...

Privacy Statement Introduction Sangoma Technologies Corporation and its subsidiaries, also referred to as “Sangoma,” “we,” “us,” or “our”,  take your privacy very seriously and are committed to providing you with a positive experience on Sangoma websites (or subdomains), including but not limited to www.freepbx.org , www.asterisk.org , www.sangoma.com , portal.sangoma.com, magento.smge.net , www.voipinnovations.com , www.e4strategies.com (individually, a “Website�...

Your VoIP gateway can be simple Or it can be a complex nightmare… You're a smart person. You want to avoid the tossing, turning and sleepless nights that a VoIP gateway can cause. But how do you avoid a complex nightmare? Simple. You start by educating yourself about VoIP gateways. Exactly what the information below well help you do. So read on and avoid turning your VoIP gateway into a nightmare. What is a VoIP gateway? A VoIP gateway is a piece o...

When you sell a few thousand VoIP gateways every year you end up fielding A LOT of questions. Funny thing is the same questions about VoIP gateways get asked over and over again. The FAQ that you’re about to read about VoIP gateways has been compiled over the last five years. It contains the most commonly asked questions from folks just like you. What is a VoIP gateway? A VoIP gateway is a piece of hardware that converts TDM telephony traffic from the PSTN in...

You're ready to buy a VoIP system. You've picked out your VoIP service provider. You even know which VoIP phone system you're going to buy. But you're worried. What if the power goes out? What if my Internet connection goes down? Or maybe you're concerned about call quality since telecommunications is critical to your business's success. Don't worry. You're not alone. Thousands of VoIP system owners have had t...

Keeping up with the latest in technology for your business can be tough. A few years ago you upgraded your PBX system. It's barely paid for. Now you hear about VoIP and the power of a VoIP system . You have to have one. But what about all that money you've already spent on your existing PBX system? You might not be able to recoup all of the investment you've made in your old PBX system. However you can recoup some by using your existing analog telephones with your VoI...

1. What is a VoIP Adapter? 2. FXS and FXO Ports 3. How does a VoIP Adapter Work? 4. VoIP Protocols 5. Voice Codecs 6. The Types of VoIP Adapters 7. Features of a VoIP Adapter   VoIP adapters are simple devices - But they are critical for residential VoIP service. That's why it's important to understand VoIP adapters before you purchase one. What's the best way for you to do that? Why it's to learn more about VoIP adapters! Hop...

Selling tens of thousands of VoIP adapters every year exposes you to A LOT of questions. The interesting thing is that the same questions seem to be asked over and over and over again. That’s how this FAQ came to be. The VoIP adapter overview you’re about to read has been compiled over the last five years. It contains the most commonly asked questions about VoIP adapters from folks like you. What is a VoIP adapter? A VoIP adapter is a device t...

Before selecting a VoIP headset it's important to learn more about them. One of the best ways to learn about any product is to learn and understand from others who have gone through the same process. What follows is a FAQ on VoIP headsets that addresses the major concerns from customers like you that have been documents over the last few years. Please read on… Will I like the headband or over the ear style? This is a user specific preferenc...

Are you tangled in uncertainty about a VoIP phone system? Imagine freeing yourself of that closet full of telephony equipment called your PBX. You'd have no more complex wiring to deal with. You'd end the lack of visibility into your most crucial piece of communications equipment. Heck, you could even kick the phone guy to the curb. Think these thoughts are too good to be true? Think again my friend. You can free yourself from the pain of your current PBX. You c...

What is a VoIP Phone and How Does it Work? If you want the best VoIP calling experience, it's not just about your VoIP service—your VoIP phone plays a crucial role, too. Let's explore what a VoIP phone is, how it works, and the major components that make up this essential device. What Is a VoIP Phone? A VoIP phone is a telephone equipped with IP (Internet Protocol) technology that works with VoIP services or systems to make and receive calls. Unlike traditional phones, which...

  A mind is a terrible thing to waste. So too is your time and money. That’s why VoIP Supply has designed the Edu Assist program. With VoIP Supply’s Edu Assist program you get the service, support, and expertise that have saved hundreds of educational institutions and systems both time and money when deploying Voice over IP. Shop By Federal Compliance Here! We are  GSA Certifed and here are some of the brands we are certified for! Cisco Patton Ruckus W...

Learn All About VoIP Phone Systems! This educational guide (Sponsored by Digium ) on VoIP Phone Systems will help you define the technology, explain important VoIP features and benefits, highlight types of businesses using VoIP, how to purchase VoIP systems, and more!   Get Answers to Questions Like: What is a VoIP Phone System? How does a VoIP Phone System Work? How Can a VoIP Phone System improve business? How can I switch from Analog to a VoIP Phone System?   Mo...

You’ll need to know about video conferencing system components, data compression, data transfer, video conferencing standards and types of video conferencing to fully appreciate how video conferencing actually works. What are the System Components? The core of a video conferencing system consists of elements that enable the capture and transfer of video images and audio sounds. These elements are: Video input – 2 or more video cameras or web cams; possibly digital projectors / whiteboa...

Everything is going IP these days . The same is true for businesses across the world. From voice to video surveillance systems businesses across the world are migrating their legacy analog systems to those that are IP based. Of course, the time tested method for sending and receiving important business documents – fax – is also undergoing this migration. What is Fax over IP (FoIP) or eFaxing? Fax over IP (also known as FoIP) refers to the method and technology of...

You might have heard that Fax over IP doesn't work You might have heard that it will never work. But before you give up on Fax over IP before you've even begun, let's talk about Fax over IP for just a minute and debunk some of the myths you may have heard. What is Fax over IP? Fax over IP (also known as FoIP) refers to the method and technology of sending fax documents over an IP network (local or wide area). This is different from the way faxes have traditionally been handl...

HD voice is a technology that delivers at least twice the sound as compared to a typical voice phone call delivered on a landline through the world's analog circuit-switched phone network. "Plain old phone service" or POTS to be hip; Public switched telephone network or PSTN if you're more formal Real world benefits from HD voice include: Better comprehension and clarity, especially in long detailed and/or technical discussions ...

What is a codec? The word codec comes from mashing together the functions of compressing (co) and decompressing (dec) analog sound into digital bits for use by computers and networks. There are literally hundreds of audio codecs -- pieces of computer code -- available today and embedded in any device that plays sound, from a simple MP3 player to the hottest smart phones. Some are open source and free while others are proprietary and/or patented, requiring licensing ...

If your product has stopped working outside of 30 days and inside of one year , here is how you proceed based on the manufacturer of the product: Adtran : All Adtran products are Refer Direct which means that customers have to contact Adtran at 888-423-8726 for all defective items. Algo : In the unlikely event your Algo product should develop a problem, please contact Algo Technical Support first . The Algo team may be able to help resolve the problem over the phone, thus saving the expen...

VoIP Supply is dedicated to delivering everything you need for VoIP. To do this, we have amassed several strategic partnerships and obtained a lengthy list of certifications that enable us to continuously provide best-in-class service, support, and VoIP solutions to our growing customer base. Our Partnerships VoIP Supply has partnered with the following companies to provide products and services to the VoIP Supply customer base.          Interest...

  2002 Bored after the sale of his company IVR, Inc., Ben started B2 Technologies at the beginning of 2002 as a software development company focused on creating a stock trading platform based on Trade Station. After several months of deployment, it was evident to Ben that the stock market wasn't for him; his true passion lay in technology equipment and services. Over the next year, Ben transformed B2 Technologies from a software development company to an IT asset management firm assisting ...

We are not in business to win awards, but we seem to be winning quite a few... Here are some of the more prominent ones that we are especially proud of:     2024 Awards Buffalo Best Places to Work Nomination 2024   2023 Awards Buffalo Best Places to Work Nomination 2023 2022 Awards 3CX Titanium Partner 2022  Buffalo Best Places to Work Nomination 2022 2021 Awards Nextiva Nexus Partner Program - Platinum Premier 3CX Titanium P...

Show and Tell - VoIP Supply Press Room We're a small business, we've tried (almost) everything. We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...

Frequently Asked Questions - Basic VoIP Question 1: What is VoIP? Answer:   Voice over Internet Protocol (VoIP) - technology that enables one to make and receive phone calls through the Internet instead of using the traditional analog PSTN (Public Switched Telephone Network) lines. Question 2: What are the advantage of VoIP over analog PSTN lines? Answer:   The primary main advantage of VoIP over PSTN lines is cost (it's cheaper!) Other advantages of V...

Frequently Asked Questions - IP Phones Question 1: Should I use an ATA or an IP phone? Answer:   It depends on your preference and budget. An ATA will allow you to use analog phones for VoIP. While this might save money, they do not have one touch feature keys (e.g. transfer, hold, etc.). On the other hand, using IP phones will provide more features that are similar to digital phones. Question 2: Can I use VoIP for all the phones in my residence? Answer:   Definitely, ...

Frequently Asked Questions - Network Equipment Question 1: What are VoIP Gateways? Answer:   VoIP Gateways are devices that take analog voice signals and convert them to IP for transport over the LAN or WAN.  Question 2: What are FXO and FXS ports? Answer:   Foreign Exchange Office (FXO) ports are interfaces used to connect with the central office or PSTN analog lines. Foreign Exchange Station (FXS) ports are interfaces used to connect with end user devices (e....

Why Sangoma Switchvox? Based on the long-standing popular Switchvox system and strong Sangoma IP phones Full-featured, end-to-end UC solution with contact center, mobility, and call control for all users Ability to move from on-premise service to Cloud or Cloud to on-premise service within the same Switchvox system Product Brochures Switchvox Cloud | It's more than a phone system. It's a better way to communicate. Switchvox offers Enterprise-c...

Featured Product - Valcom VIP-120A SIP Ceiling Speaker          Key Benefits One-way communication PoE - No local power required High-efficiency 8'' Speakers Durable electrostatic powder coat finish on metal surfaces Output level 103 db/1 Meter Line output supports Valcom amplified speakers     Access to Valcom VIP 120A Datasheet Overview The VIP-120A one-way IP Ceiling Speaker enables voice a...

Featured Product - Advanced Network Devices IPSCM Ceiling Speaker          Key Benefits 8'' Speaker Drop in replacement for a standard 2'x2' ceiling tile Full multicast and broadcast support Optional two channels of both contact closure and contact sensing PoE Power = 10W     Access to the IPSCM Datasheet Overview The ANETD IPSCM is an 8in IP speaker embedded into a white 2-foot by 2-foot frame so it can be dro...

Broadvoice is a leading VoIP provider specializing in business phone services. They are experts in state-of-the-art business phone systems. Broadvoice's cloud technology can expand or contract with the growth of any business and save them more money. With little or no IT support required, Broadvoice phone systems are second-to-none in the field of business communication technology. Broadvoice   Communicator now  includes a beta version of  video   calling! ...

About Sangoma Switchvox Cloud Switchvox Cloud is a powerful unified communications (UC) solution designed for small and medium-sized businesses ranging from five users to hundreds of users located in the lower 48 states.  Straightforward, all-inclusive affordable pricing starting as low as $12.99 per user provides  every user  access  to every feature  including mobility, conferencing, call queues, unified messaging, presence, chat, voicemail, on-demand report...

  Drip Campaign Email Templates Email drip campaigns are a great way to keep in touch with your customers. To make it easier for you to build your customer base and enhance your customer service, we created the drip campaign email templates for you to utilize. Copy the templates and plug in your contact information to start your marketing campaigns right away! Poly Why Poly? Acoustic Fence Poly Studio Poly OBi ATAs Fanvil ...

Grandstream IPVideoTalk Webinar - July 2016 New Products Webinar - October 2016   GWN Introduction Webinar - Feb 2018 GWN Series Technical Training - April 2017 GDS3710 Introduction Webinar - May 2017 GDS3710 Technical Training - June 2017 UCM Series Technical Webinar - March 2018 UCM6000 and GXP phone Webinar - May 2018 Sangoma SIPStaion & FaxStation Webinar - Sept. 2017 Provisioning the VVX410 with FreePBX - April 2016 Fi...

VoIP Supply and SYSTM have teamed up to offer our partners the ability to spin up Digium Switchvox in the cloud. Come have some fun….! When your busniess experiences a failure or outage, simple access your “Spare-in-the-Air”, restore your backup, re-register your phones, point your main number and your business will be back up and running in no time! What Is Included?   Virtualized Digium Siwtchvox instance (and many others) Hosted and deliv...