Understanding the Sangoma Naming Conventions – A100

November 21, 2012 by Tom Costelloe

Sangoma is a Canadian based manufacturer of hardware and software components in the VoIP market. This includes a variety of analog telephony, digital voice, data, digital-analog hybrid and transcoding PCI cards but I am going to focus on their A100 digital cards. More specially I am going to take a look at the four parts of the name that help you understand what you’re ordering, making sure you purchase the right card. I am not going to discuss the specs of the card but you can read those on the datasheet here.

Sangoma A100 Cards

Sangoma A100 Naming Conventions

A1 – When a Sangoma PCI card name starts with A1 this lets you know that it is part of their digital series of cards. These cards can be used for either voice or data with the ability to support from 2.048 Mbps to 32.8 Mbps or from 30 to 480 voice calls depending on the number of ports.

A101 – The number that follows the A1 in the name lets you know how many ports or T1/E1/J1 lines the card can support. Your options with the Sangoma A10X cards are 1, 2, 4, 8 and 16 ports. It is worth nothing that the 8 port card has 4 physical ports and uses RJ45 port-splitter cables to support the 8 lines and the 16 port card has a 68 pin SCSI type interface.

A101D – The next part of the cards name lets you know whether or not the card has a hardware echo canceller daughterboard. If the card model you are looking at has a D after the number it has an echo canceller if you don’t see the letter D it doesn’t. When the card doesn’t have an echo canceller there isn’t a space left, the absence of the D implies it’s not included.

A101DE – The last part of the cards name lets you know whether the Sangoma A100 card you are looking at is PCI or PCI express. If you see the letter E it means that the card is PCI Express, if there is no E there it means it is PCI. Like with the echo canceller, if there is no E it is implied that it is PCI.

Pulling all of this together it is easy to find the correct card. If you are looking for a 4 port PCI card with echo cancellation you will need to order the Sangoma A104D. If you are looking for a 2 port PCI express card you will need to order the Sangoma A102E. I can go for a while but I think you get the point.

As you can see when broken down piece by piece it is easy to figure out which Sangoma A100 card you need to order and this is important because ordering the right hardware the first time helps you avoid headaches down the line. For more information on the line of Sangoma digital cards and other Sangoma products by VoIP Supply, please visit /manufacturer/sangoma or, call 800-398-8647.

Polycom RealPresence Group 300 and 500 Series Ready to Ship!

November 20, 2012 by Andria D. Baunee

Polycom RealPresence Group 300 and 500 Series are ready to ship!

Now Available Polycom has just announced the realease of the new RealPresence Group Series video conferencing systems. Although the 700 will not be available for a few months, the 300 and 500 Series are ready to go now (and on time!).

 

Need More Info?

We have everything you need. Want more information? Contact a Video Conferencing Consultant today at 1(855) 820-8006 or email us at [email protected].

First Look – Obihai OBi100 and OBi110

November 15, 2012 by Christina Smith

We are really excited to offer Obihai VoIP adapters as an option for VoIP connectivity for the residential or small business user.  Obihai offers an opportunity to make free or low cost calls over the internet using existing analog devices for most users.  Using your choice of a SIP VoIP service provider or Google Voice, the OBi100 and OBi110 are low cost VoIP adapters that can be easily configured by even the non-technical user to save a ton of money on voice calling.

What is it?

The OBi100 and OBi110 are VoIP adapters supporting 1 analog device such as an analog phone or fax machine.  The OBi100 series will connect to almost any SIPObihai_Obi110 service provider or Google Voice.  The OBi100 features 1 FXS port for connecting an analog device while the OBi110 offers a single FXS port along with an FXO port for connecting to your landline.  The addition of an FXO port on the OBi110 can be used to connect to emergency services (911) when needed, or to provide a backup line in the event that the internet goes down.

Who is it for?

There are 2 scenarios where the OBi100 and OBi110 will work well. First is for the residential user looking to eliminate their home phone, but still have some sort of calling capability when a mobile phone is not ideal.  Using Google Voice, the OBi100 and OBi110 can convert the digital signal from VoIP into an analog signal so that consumers can use their home analog phones, maybe one of those nifty DECT phones with the satellite handsets, with their FREE Google Voice account.  The OBi VoIP adapters are the only analog telephone adapters which work with Google Voice natively, but they will also work with most SIP providers as well.

In addition, Obihai offers TOTALLY FREE calls between Obihai devices. So the OBi100 series VoIP adapters would be a blessing when long distance communication between 2 parties is necessary on a consistent basis.  A scenario that comes to mind would be parents talking to their children while they are away at college, or families keeping in touch with loved ones who are deployed in the military.  Using the power of VoIP, any parties that are also using an Obihai device can call FREE to each other ALL THE TIME!  In this manner it is similar to Skype, but you can make these calls using your existing home phone, and your PC doesn’t need to be on.

The second scenario would be the SOHO or small business looking to save money on their phone bill by using VoIP.  The OBi100 and OBi110 offers connection capability to a SIP trunk or PBX for remote workers using analog phones to connect to the HQ IP PBX, or for the small business to use a VoIP Service provider and their existing small business analog phone system (up to 2 lines). In case you didn’t know, you can save a ton of money by switching from analog to VoIP, especially if you are making a lot of long distance calls.  I am guessing you probably know that already!

Obihai also offers 2 higher end models, the OBi202 and OBi302 which can support up to 4 accounts. The OBi202 when combined with an OBiPLUS subscription can be a standalone phone system for a small business!

Availability

Great news! The OBi110 are available now!  If you want the OBi100 you will have to wait another week or so… they will be shipping on November 23rd! (Just in time for the Black Friday rush!)

Why Buy Adtran Routers?

November 14, 2012 by Christina Smith

weakest link

“You are the weakest link – goodbye! ”
–Anne Robinson

Do you remember that show? It seemed so unfair to call one person out like that. Life shouldn’t be so cruel. But there is one place where we feel comfortable calling out one player who can make or break the game and no, it’s not Ryan Fitzpatrick from the Buffalo Bills (although some may argue me here).  When you are setting up your network to support your business, your router is the backbone of the entire strategy.  If your router fails, your network fails. If your network fails, your business fails.  With one piece of the puzzle so heavily relied on don’t take chances by installing a sub-par piece of equipment.

I recently read a white paper titled The Truth About Router Performance and it was an eye opener for me.  Growing up in the IT industry, I learned that routers could all be compared by a few things. First their throughput. How much data can get through this baby per second? The higher the better. Secondly the port count. This is more for home and SOHO applications, but how many peripherals can I hook directly up to the router? Lastly is it wireless. Can I connect my WiFi peripherals to it? How many and what signal will it carry? I suppose when you are comparing 2 routers side by side those things still mean something, but can that throughput number really be counted on to be accurate in your essay business?

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The most important thing that the ‘Truth’ whitepaper pointed out to me is that not all data is created equal. So those little throughput estimations are no more than that – estimations.  They are just as reliable as the predictions on ESPN’s fantasy football app.  Today’s routers are expected to be more of an edge device that doesn’t just let internet traffic through. Now routers are expected to incorporate VPN access, Stateful Packet Inspection firewalls, QoS for VoIP and video along with value added services such as NAT and 3DES encryption.  Add WiFi and that little box at the edge of your WAN connection becomes the heart and soul of your network. Do your research before you put your cash down. 1200821E1_1

The ‘Truth’ whitepaper goes on to compare real world performance between 3 top Adtran routers and 3 top Cisco routers.  To see who won this head-to-head comparison and all the metrics associated with the testing, you will have to read the whitepaper yourself.  It is an interesting read. What I did want to talk about is the value add offered by choosing Adtran routers for your small business.  Here at VoIP Supply, we tend to be very Cisco and Polycom centric. Perhaps you are too.  However, after reading this whitepaper I was surprised by the great features offered by Adtran and also surprised that they have a product that is scaled for my business.  I had always thought of Adtran as offering carrier-grade solutions so when I read about their SMB solutions I was intrigued.

SMB Oriented Features of Adtran Routers:

Ease of Use and Management – All Adtran Netvanta routers (and switches for that matter) use a standard AOS (Adtran Operating System) which offers a easy to use GUI and step by step wizards for install and configuration.  The AOS helps you through the quick learning curve to mastering Adtran products.  Once you know the AOS, you can easily maneuver any Adtran product. Are you more of a CLI kinda guy? If so, the Adtran CLI mimics the de facto industry standard so it is familiar and easy to use.

VoIP Ready – An issue close to our hearts, Adtran routers are VoIP ready, providing QoS (Quality of Service), CoS (Class of Service), SIP transparent proxy, and traffic monitoring.  QoS is most important for VoIP as it prioritizes voice traffic over other non-urgent traffic streams to ensure the best quality sound on both ends of the phone. Optional VQM (voice quality monitoring) identifies problem areas down to the packet level in a graphic interface to save network administrators time when things go wrong.

Wireless Controller Built In – Unlike home routers, Adtran routers don’t have a WiFi access point built in. But they do have a wireless controller built in that will manage up to 24 Adtran Wifi Access Points. (Max number of APs controlled depends on router model).  This allows for easy deployment and management of your WLAN and allows central management from a single device. This can save you a lot of money compared to standalone WLAN management products such as the Ruckus ZoneDirector.

Security – All Adtran routers provide SPI (Stateful Packet Inspection) to defend against denial of service attacks and other malicious intrusions.  The Adtran Modular Access Routers, such as the Netvanta 3448 and NetVanta 3200 offer upgrades to also offer IPSec And 3DES encryption for VPN.

Warranty – This is the best part.  Adtran routers carry a 5 year warranty! This warranty includes FREE post sales tech support and free firmware upgrades.  (Please note, “tech support” and “configuration assistance” are not the same thing… )  This offers you all the features of a cumbersome Smartnet renewed for 5 years all for free right out of the box!   This is the best value for Small Businesses who don’t have a “Contracts management” department to keep them current.

VoIP Supply offers a variety of fixed port, modular, and multiservice Adtran Routers. To compare features and find the router that is best for you, visit Adtran’s Router Matrix. After reading that whitepaper and learning just how many aspects of your network rely on a strong performance from your router, we strongly urge you to do your research before buying a business router. Don’t let your router take the humiliation of being the WEAKEST LINK in your business strategy.

We Were Wrong, There’s One More Shot at Elastix Training in the US this Year

November 13, 2012 by Nathan Miloszewski

Elastix Certified Engineer Training Miami December 2012

Aspiring Elastix engineers have one more opportunity this year for Elastix Certified Training in Miami, Florida.

After announcing that New York City’s session in November was to be the last Elastix training in the US this year, it turns out that we were mistaken.

English and Spanish Classes Available

Courses are now available in not one, but two languages to teach engineers everything they need to know about installing, using, and configuring the Elastix platform:

  • December 3rd – 7th: Spanish spoken Elastix Certification Training in Miami.
  • December 10th – 14th: English spoken class for Elastix Certification Training in Miami.
  • Cost: $2800 per person. Group discounts available.
  • Location: 16701 Collins Avenue; Sunny Isles Beach, FL 33160.
  • Suggested Accommodations: Newport Beachside Hotel and Resort.

Elastix is the easiest to use Unified Communication platform on the market today. Elastix is Asterisk-based and is one of the most popular open sourced IP PBX’s in the world. It is free to operate and update, allows for unlimited users, and requires no recurring licensing fees.

What To Expect

Registrants of the ECE course can expect 40 hours of training on 27 theoretical chapters and 21 practices of Unified Communications.

Attendees will walk away as confident telephony engineers capable of handily running advanced communication operations through Elastix.

Each attendee also receives a student kit that includes:

  • A telephony card
  • An IP telephone
  • Elastix Unified Communications Vol.1
  • Elastix Unified Communications Vol.2
  • A Backpack, Elastix cap, and Elastix polo shirt
  • Support material for Labs and classes

Register Now

Register now through VoIP Supply for the Elastix Certified Engineer training in Miami.

“Simple and trusted comes in one package with the Elastix communication platform,” said Garrett Smith, Chief Marketing Officer at VoIP Supply. “The ECE training course is a great opportunity to become an Elastix expert and learn firsthand why this fully unified, open source platform is fast becoming the VoIP phone system of choice.”

Introducing Obihai VoIP Adapters

November 5, 2012 by Christina Smith
Who is Obihai?
We recently had a chance to onboard a new supplier for VoIP Adapters, or ATA’s (Analog Telephone Adapters). Obihai, based out of Silicon Valley, CA, is a relatively new brand name on the horizon. The intellectual capital that built Obihai, however, is not.  Obihai’s foundation includes the very personnel who invented the ATA and engineered VoIP adapters for companies such as Sipura, Linksys, and Cisco.
Why Do We Need Another ATA?
With a plethora of low cost, well equipped VoIP adapters on the market, why are we so excited to offer yet another ATA?  Obihai has taken the ATA one step further on 2 key points. First, they have taken their 3 introductory models, the OBi100, OBi110, and OBi202, and added out of the box functionality for Google Voice.  This allows users, both business and residential, to take advantage of free internet calling in the US and Canada using their existing analog devices.  Google Voice is similiar to Skype, however for a limited time ALL CALLS in the US and Canada are free, not just peer to peer calls.  And in speaking of peer to peer calls…yep, those are ALWAYS free! So if you have a network of places you call all the time, calls between Obihai devices are always free, no matter where in the world they are!
The OBi202, a 2 line ATA with support for up to 4 SIP accounts or Google Voice accounts, can become your small business VoIP PBX all by itself with the addition of OBiPLUS. OBiPLUS is a full features solution for 1 to 12 users. You can connect analog devices or Cisco VoIP phones to the OBi202. Configure your small business phone system on OBiPLUS for up to 4 users for free, or up to 12 users for $120 a year.  Included with an OBiPLUS subscription is an Automated Attendant to greet your customers and route them properly.  This makes a great impression on a customer expecting to deal with a small business.  Also included in OBiPLUS is ring groups, multiple line appearances, voicemail, caller ID, messaging waiting indication, call forwarding, call transfer, call pickup, BLF, music on hold, and the list goes on and on.
The service provider class Obihai OBi302 introduces Zero Touch (ZT) Customization which makes it easy for Service Providers to deploy thousands of OBi302’s without ever touching them. Using the free OBiTALK portal, customers can direct their OBi302 to the correct server with minimal interaction and be up and running in minutes! ZT Customization allows ITSP’s to save money on deployment!
OBiTalk Portal
I mentioned OBITalk and that is worthy of mentioning again. OBiTalk is the brains of your new Obihai device. Sign into the OBiTALK portal to set up your OBi ATA, including giving it a display name for caller ID, assigning a time zone, and choosing your VoIP service provider.  While signed in, set up your speed dials and download OBiApps such as XLite softphone or OBiON for your tablet or smartphone.
Why OBi?
If you are in the market for a way to make free phone calls using the Internet, or looking for a low cost, low committment small business phone system, Obihai has the product for you. With over 15 years of technology innovation in the field of bridging analog voice with VoIP, Obihai products offer you big company benefits at small business prices.  Retailing at under $100, the OBi100, OBi110, OBi202, and OBI302 will surely fit your budget.

Who is Obihai?

We recently had a chance to onboard a new supplier for VoIP Adapters, or ATA’s (Analog Telephone Adapters). Obihai, based out of Silicon Valley, CA, is a relatively new brand name on the horizon. The intellectual capital that built Obihai, however, is not.  Obihai’s foundation includes the very personnel who invented the ATA and engineered VoIP adapters for companies such as Sipura, Linksys, and Cisco.

Why Do We Need Another ATA?

Obihai_Obi110

With a plethora of low cost, well equipped VoIP adapters on the market, why are we so excited to offer yet another ATA?  Obihai has taken the ATA one step further on 2 key points. First, they have taken their 3 introductory models, the OBi100, OBi110, and OBi202, and added out of the box functionality for Google Voice.  This allows users, both business and residential, to take advantage of free internet calling in the US and Canada using their existing analog devices.  Google Voice is similar to Skype, however for a limited time ALL CALLS in the US and Canada are free, not just peer to peer calls.  And in speaking of peer to peer calls…yep, those are ALWAYS free! So if you have a network of places you call all the time, calls between Obihai devices are always free, no matter where in the world they are!

Thinking of getting rid of your land line, but want to always have a home phone?  Using Google Voice with an OBi100, OBi110, or OBi202 gives you the capability to have a home

phone that acts just like your landline with no recurring costs. There is no need to have your PC on for the OBi devices to work, they work off a direct connection to your broadband router. As long as the internet is up, you will have connectivity.  With cool accessories such as the OBiWiFi you can connect your OBi device to your router wirelessly allowing you to have your analog phone where it is most convenient for you, not next to your router.  Using the OBiBT, you can use your analog phone to make or take calls not just from your VoIP account, but also from your mobile phone, giving you one device to answer no matter where the calls are coming from.  (OBiWiFi and OBiBT only work on the OBi202 and OBi302).

Avoid this Telecommunications Mistake During a Business Move

November 3, 2012 by Nathan Miloszewski

Ben Sayers, CEO of VoIP SupplyBen Sayers, CEO of VoIP Supply, knows a thing or three about changing locations when a business outgrows its space.

That doesn’t mean that things always go as planned.

Coordinate Your Move with Telecommunications Providers

The National Federation of Independent Business asked for Ben’s advice on what to avoid during a business move.

VoIP Supply bought its first building and moved in during December 2010 to start the New Year in a new headquarters.  Ben tells the story:

If your business depends on phone and Internet service to operate smoothly, give your providers 6-8 weeks’ notice to ensure timely installation of services in your new location.

When Ben Sayers moved his telecommunications business VoIP Supply to the other side of Buffalo, N.Y., a setback in the closing date led to a 10-day delay in data connectivity after the move. “We essentially had to connect our new office to our old office through 3G, and all our connectivity had to go between the two buildings. It was very expensive,” he says.

How Telemedicine Medical Devices Work for Healthcare IT Strategies

October 31, 2012 by Nathan Miloszewski

Andria Baunee, VoIP Supply Video Conferencing Specialist

If you’ve ever wondered how video conferencing plays a role in telemedicine and how telemedicine can play a role in healthcare IT strategies, specifically telemedicine kits for video conferencing, then this interview is for you.

Andria Baunee, VoIP Supply’s Video Conferencing Specialist, was interviewed by eHealth Radio to talk about:

  • What is Telemedicine and, who is it for?
  • What role could Telemedicine play in the raging healthcare debate here in the U.S.?
  • What do healthcare companies think of Telemedicine and how would they be reimbursed for this new medical service?
  • How will patients react to Telemedicine? Can they feel secure explaining their personal issues via video?
  • What do patients, doctors, or insurance companies need, to get a video conferencing system up and running?

Listen to the interview here or click here for the article.

Telemedicine Interview with Andria Baunee, VoIP Supply Video Conferencing

 

 

Via eHealth Radio

Polycom VVX 600

October 26, 2012 by Tom Costelloe

When Polycom made their major announcements after ringing the NASDAQ bell earlier this month much of the focus was on the video conference side of their business. One of the products that was mentioned in passing and featured on some of the slides was the new Polycom VVX 600. Not much was said about this new phone at that point but this week it got its turn in the limelight. 

What Is It?

Polycom VVX 600

The VVX 600 is the newest addition to the Polycom VVX series of the business media phones which already includes the VVX 1500 and VVX 500. The new VVX 600 bears a striking resemblance to the VVX 500 at first glance but with a bigger for form factor. While they do have their similarities when it comes to audio, video and sharing capabilities, there are three main differences between them.

(more…)

Mobotix Adds VoIP Supply to Global Partner Network

Shopping around for IP surveillance cameras is one thing but, deciding which one of those thousands of cameras is the right fit and will actually perform as advertised is quite another thing.Mobotix MX-Q24M-Basic-D22

That’s why, for those customers that need trustworthy help to make the best decision, we’re happy to announce that the Mobotix Global Partner Network now includes VoIP Supply as a Registered Mobotix Partner.

Not just a fancy title, what a Registered Mobotix Partner means for customers is:

(more…)

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