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Lets talk on your turf You can find all of the VoIP experts at VoIP Supply answering questions and participating in networks and communities across the internet. You can even meet them all on VoIPSupply.com. But we understand that sometimes it's easier for you keep in touch on your terms. Whether you want to send us a question via a tweet or find our LinkedIn link on how VoIP can improve your business, VoIP Supply is delivering the information and advice for you to be successfully use VoIP. You ...

Frequently Asked Questions - VoIP Calls Question 1: Do I need a computer to make/receive VoIP calls? Answer:   The answer depends on whether or not you will be using a softphone with your VoIP integration. VoIP does not require any computer to make/receive phone calls (only ATA devices or IP phones). If softphones are used instead of physical phones or ATA devices, then computers are needed. Question 2: Can I surf the web during VoIP calls? Answer: Yes, VoIP allows web sur...

Building an Efficient Call Center Within Your Budget Has Never Been Easier! You can build a call center with the advanced features you need, no matter how big or small your business is! To run a call center, you must evaluate your call volumes first to determine the needs of call routing, number of lines, and other features such as call recording, etc. Typically, a PBX with the automatic call distribution feature will be required to assign calls to specific agents based on the pre-set rules. A de...

Building an efficient Call Center within your budget is no longer a dream. No more excuses. You can build a call center with the advanced features you need no matter how big or small your business is!  To run a call center, you must evaluate your call volumes first to determine the needs of call routing number of lines, and other features such as call recording, etc. Typically, a PBX with the automatic call distribution feature will be required to assign calls to specific agents based...

What is a codec? The word codec comes from mashing together the functions of compressing (co) and decompressing (dec) analog sound into digital bits for use by computers and networks. There are literally hundreds of audio codecs -- pieces of computer code -- available today and embedded in any device that plays sound, from a simple MP3 player to the hottest smart phones. Some are open source and free while others are proprietary and/or patented, requiring licensing ...

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We Are Here To Help You We realize that without you, our customer, we wouldn't be where we are today and that thorough and timely service when a problem occurs is paramount to our continued success. That is why we have made the process for solving your problems as easy as possible. First Many of our customers told us these pages were helpful in answering their questions, so before calling or emailing us, take a look at the following: Warranties Return Policy RMA Form Technica...

Is Something Not Working Right? We know how frustrating it is to have a product that is not functioning properly - but don't worry you have found the right page to get you the assistance you need. If you believe your product is DOA (Dead on Arrival) you will need to initiate an RMA, you can do that here . If you do not have our go3 warranty or a technical support package, please contact us via email , a member of our technical support staff will get back to you as soon as they can. If yo...

Sometimes products need to be returned. At VoIP Supply we know and understand that most of the time returning products is a big hassle. In an effort to, "not be like the other guys" we have created a very straightforward and transparent returns policy so that returning a product to VoIP Supply is simple and easy. Final Sale Products: All servers, PBXs, channel banks, gateways (analog or digital), software, service contracts, and batteries are not eligible for return or refund. Licenses are non-...

Prices and conditions of sale on all in-stock and special order merchandise are subject to change without notice. Every effort has been made to ensure the accuracy of all information contained herein. VoIP Supply makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Product and manufacturer names are used only for the purpose of identification only. The image displayed for every product might not be the exa...

Privacy Statement Introduction Sangoma Technologies Corporation and its subsidiaries, also referred to as “Sangoma,” “we,” “us,” or “our”,  take your privacy very seriously and are committed to providing you with a positive experience on Sangoma websites (or subdomains), including but not limited to www.freepbx.org , www.asterisk.org , www.sangoma.com , portal.sangoma.com, magento.smge.net , www.voipinnovations.com , www.e4strategies.com (individually, a “Website�...

Your VoIP gateway can be simple Or it can be a complex nightmare… You're a smart person. You want to avoid the tossing, turning and sleepless nights that a VoIP gateway can cause. But how do you avoid a complex nightmare? Simple. You start by educating yourself about VoIP gateways. Exactly what the information below well help you do. So read on and avoid turning your VoIP gateway into a nightmare. What is a VoIP gateway? A VoIP gateway is a piece o...

When you sell a few thousand VoIP gateways every year you end up fielding A LOT of questions. Funny thing is the same questions about VoIP gateways get asked over and over again. The FAQ that you’re about to read about VoIP gateways has been compiled over the last five years. It contains the most commonly asked questions from folks just like you. What is a VoIP gateway? A VoIP gateway is a piece of hardware that converts TDM telephony traffic from the PSTN in...

You're ready to buy a VoIP system. You've picked out your VoIP service provider. You even know which VoIP phone system you're going to buy. But you're worried. What if the power goes out? What if my Internet connection goes down? Or maybe you're concerned about call quality since telecommunications is critical to your business's success. Don't worry. You're not alone. Thousands of VoIP system owners have had t...

1. What is a VoIP Adapter? 2. FXS and FXO Ports 3. How does a VoIP Adapter Work? 4. VoIP Protocols 5. Voice Codecs 6. The Types of VoIP Adapters 7. Features of a VoIP Adapter   VoIP adapters are simple devices - But they are critical for residential VoIP service. That's why it's important to understand VoIP adapters before you purchase one. What's the best way for you to do that? Why it's to learn more about VoIP adapters! Hop...

VoIP adapters are simple devices. But that doesn’t mean that selecting one is. Here are four easy steps for you follow in order to select the right VoIP adapter. How many telephones do you need to connect? The number of telephones that you need to connect to your VoIP adapter will determine the number of FXS ports you will need. If you want to connect telephone you will need a VoIP adapter with one FXS port. If you want to connect two home phones, you will need ...

You're likely already familiar with headsets. They've been around for decades and save for some technological advances haven't changed much. You plug it in, you put it on and then you use it. But there's a lot of benefits to using a VoIP headset . These include: Preventing muscle soreness and discomfort that comes with improperly holding a VoIP phone handset. Freeing your hands to complete other tasks while using your VoIP phone. ...

Before selecting a VoIP headset it's important to learn more about them. One of the best ways to learn about any product is to learn and understand from others who have gone through the same process. What follows is a FAQ on VoIP headsets that addresses the major concerns from customers like you that have been documents over the last few years. Please read on… Will I like the headband or over the ear style? This is a user specific preferenc...

If you've ever worked in a call center or spent long periods of time on the phone you know how valuable a VoIP headset can be. But for all their value, finding and selecting the right VoIP headset can be quite the challenge. Fortunately there is a way to make sense out of all of the VoIP headset choices facing you today. It starts with learning more about VoIP headsets (which can be done here and here) then using the six questions found below. These questions (when answered) wil...

Are you tangled in uncertainty about a VoIP phone system? Imagine freeing yourself of that closet full of telephony equipment called your PBX. You'd have no more complex wiring to deal with. You'd end the lack of visibility into your most crucial piece of communications equipment. Heck, you could even kick the phone guy to the curb. Think these thoughts are too good to be true? Think again my friend. You can free yourself from the pain of your current PBX. You c...

Your local network & Internet Connection Your Calling Habits The PSTN Your disaster plan A premise or hosted phone system & VoIP service Your calling rates Your VoIP hardware Your budget & ROI In-house talent to maintain the system Getting all of the pieces to the puzzle Remember when you were a kid how much fun you'd have putting together a jigsaw puzzle? Your whole family would gather around the kitch...

The simple way to implement a VoIP phone system The old saying goes that there are a hundred ways to skin a cat. The same holds true for implementing a VoIP phone system . But that doesn't help you much does it? Heck, it would probably nice to just know one way to skin a VoIP implementation! Well unless you are working in a large enterprise environment, have multi-site concerns or need an advanced distributed set-up a basic VoIP implementation will suit your needs. What ...

Selecting the Right VoIP Phone System You're excited about VoIP. You're salivating over the juicy benefits and fattening of your wallet that comes with implementing a VoIP phone system . Your cravings are understandable. Who wouldn't want to tear into the meat of an implementation that promises so much? But before you go about carving out a budget and selecting that prime system there are a few questions you should answer. What type of phone system best fits your business? ...

What is a VoIP Phone and How Does it Work? If you want the best VoIP calling experience, it's not just about your VoIP service—your VoIP phone plays a crucial role, too. Let's explore what a VoIP phone is, how it works, and the major components that make up this essential device. What Is a VoIP Phone? A VoIP phone is a telephone equipped with IP (Internet Protocol) technology that works with VoIP services or systems to make and receive calls. Unlike traditional phones, which...

Don't jam a square peg in a round hole You've probably used the phrase, "jamming a square peg in a round hole" to describe a time when you got the job done without using the right pieces. When it comes to VoIP you can jam a square peg in a round hole too. Like when you use desktop VoIP phones in your conference room. Sure it works, but it's not the right piece. You might not be aware that there exist different types of VoIP phones. Each type serves a different purpose or e...

There's a VoIP phone for every role Typically, the phrase VoIP phones is all someone ever knows of a VoIP system. This makes getting the right VoIP phone in their hands extremely important. In a perfect world you'd be able to easily assess the needs of every person using your VoIP system. This would ensure that the VoIP phone they receive matches their needs. You probably don't live in a perfect world. It's likely difficult or downright...

Don't let buzz words and technology acronyms get in your way. Selecting phones for your VoIP calling needs can be fast and easy. All you have to do is follow these 9 straight forward steps. Step One - What phone system or VoIP service provider are you currently using? What good is an IP phone if it is not compatible with the phone system or service provider that you are using? With the advent of open source phone systems, SIP and BYOD service providers it's ea...

You assist the people at VoIP Supply every day. Now it’s our turn to assist you. With VoIP Supply’s Gov Assist program, municipalities, government agencies/institutions, and military are provided a high-touch, in-depth and expedited experience. That’s why VoIP Supply has been the leading destination for government-affiliated entities looking to purchase VoIP equipment and complete systems since 2002.                  Shop By Federal Compliance Here! We a...

  A mind is a terrible thing to waste. So too is your time and money. That’s why VoIP Supply has designed the Edu Assist program. With VoIP Supply’s Edu Assist program you get the service, support, and expertise that have saved hundreds of educational institutions and systems both time and money when deploying Voice over IP. Shop By Federal Compliance Here! We are  GSA Certifed and here are some of the brands we are certified for! Cisco Patton Ruckus W...

Focus on your core competency… Let VoIP Supply take care of the rest. As a service provider your primary focus is delivering best in class voice service to your customers - not dealing with equipment selection, equipment configuration, logistics and returns. That’s why VoIP Supply provides service providers with VoIP equipment selection, configuration, logistics and returns services. These services allow you to focus on your core competencies while leveraging VoIP Supply’s expertise, ...

With VoIP Supply’s Reclaim Equipment Buyback Program! VoIP Supply’s Reclaim equipment buyback program is your outlet for selling off your used and excess VoIP equipment. With Reclaim you can submit your equipment for sale to VoIP Supply and receive fair market value for it allowing you to “reclaim” a portion of your original investment. Reclaim is the easiest way to sell your inventory Forget eBay, Craigslist or broker communities! VoIP Supply has des...

Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...

Learn All About Open Source PBX! Open source PBX systems offer flexible, cost-effective solutions for managing communication networks. These systems allow businesses to customize their phone systems with features like voicemail, call routing, and conferencing. Get Answers to Questions Like: What is Open Source PBX? How Do I find Open Source PBX devices or services? What features are available via Open Source PBX? How can Open Source PBX help my business?   More Resou...

Thanks for downloading one of our educational guides! If you get stuck, we're here to help If you get stuck or need some help at any time when you're reading this guide, just call us at 800-398-VoIP and we'll be happy to help you out. Consultations, Support, Provisioning We have everything you need for VoIP and we've been in business since 2002 so we know what the best VoIP solutions are and we can help you every step of the way. VoIP Services We Offer VoIP Service including SIP ...

Video Conferencing (AKA Telepresence) is the next big thing in business communications. Make no mistake, Video Conferencing is not simply a high-tech replacement for the conference phone, it is an eternal solution to many communications shortcomings in business, and a wishing well overflowing with ROI. Forget your Object Fixation - a little creativity goes a long way when using Video Conferencing. Make sure to read Benefits of Video Conferencing , for a list of applicable video-based solution...

You’ll need to know about video conferencing system components, data compression, data transfer, video conferencing standards and types of video conferencing to fully appreciate how video conferencing actually works. What are the System Components? The core of a video conferencing system consists of elements that enable the capture and transfer of video images and audio sounds. These elements are: Video input – 2 or more video cameras or web cams; possibly digital projectors / whiteboa...

Effective communication is more critical now than ever, especially with employees working remotely, virtual, and in-office collaboration needs made easy. Video conferencing devices have become essential tools, enabling simple collaboration, enhancing productivity, and fostering real-time connections no matter where you're located. By investing in high-quality video conferencing equipment, businesses can bridge the gap between remote and in-office teams, ensuring clear, face-to-face intera...

Video Conferencing Systems has streamlined the process for our customers to take them from a Video Conferencing wish to a full deployment. This article begins at point zero and takes you through the architectural set-up to the first test call. Learn the Basics So you want to deploy Video Conferencing to enhance your business communications. Now what? Please read our other entries, including, “ What is Video Conferencing? ,” “ How Does Video Conferencing Work? ” and “ Benefits of Vid...

Under the penname of Miss Manners, Judith Martin has fearlessly guided us through the years with recommendations and rules on personal and professional etiquette. Although she does not offer any Video Conferencing-specific advice, we can be sure that she would agree with our compilation of Video Etiquette advice. Be Ready for Guests! Would you invite your clients to your home without a little housekeeping? Definitely not! The same concept applies to Video Conferencing. What does your backdrop r...

Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the Seller free of any liens or encumbrances, including third-party software, which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances, or regulations, including export laws. Seller is responsible for complying with any and all such laws. Furthermore, Seller warrants ...

Everything is going IP these days . The same is true for businesses across the world. From voice to video surveillance systems businesses across the world are migrating their legacy analog systems to those that are IP based. Of course, the time tested method for sending and receiving important business documents – fax – is also undergoing this migration. What is Fax over IP (FoIP) or eFaxing? Fax over IP (also known as FoIP) refers to the method and technology of...

Moving your SMB from analog systems to IP systems can be tough Whether it's your phone, surveillance or alarm system you've probably encountered some hurdles and setbacks in moving your small medium business from the old world to the new. And no system has proven time and time again to be more difficult to successfully migrate from analog to IP than fax. The problem with Fax over IP for small medium businesses Over the last decade faxing has taken a back seat to other forms of d...

Something Not Working Right? You have come to the right page then. If you already have our warranty or a technical support package, please call us right away at 866-885-4853 . If you do not have our warranty or a technical support package, please click here and a member of our technical support staff will get back to you as soon as they can. Technical Support Options Given the wide array of vendors, devices and protocols available, getting started with an IP Survei...

HD voice is a technology that delivers at least twice the sound as compared to a typical voice phone call delivered on a landline through the world's analog circuit-switched phone network. "Plain old phone service" or POTS to be hip; Public switched telephone network or PSTN if you're more formal Real world benefits from HD voice include: Better comprehension and clarity, especially in long detailed and/or technical discussions ...

Simply put, HD voice makes everything (voice) better. With an HD voice call delivering twice the sound as a narrowband one, there's much more audio information provided for the brain to process, resulting in less fatigue and better comprehension. Computer-based processes like voice recognition and speech-to-text also gain from HD voice, with better accuracy. Advocates of HD voice use the cliche' of a call sounding as clear and natural as if you are talking...

So you've got some HD voice-capable phones and you want to make the move from G.711 narrowband into wide world of wideband. How will that affect your network? How do HD voice phones "talk" to other HD voice phones in your organization, other organizations, and the PSTN/POTS? The three keywords here are bandwidth, transcoding, and interconnection. And you really only need to worry about one of the three. Bandwidth If you are currently using G.711 to carry VoIP traffic, the codec ...

Over twice the clarity and fidelity for more productive voice communications Today's businesses need HD Voice . It multiples productivity by leveraging the most expensive resources: people and time. Polycom's HD Voice delivers more than twice the clarity of older generation telephony, improves productivity, resolves accents, reduces fatigue and facilitates more natural conversations. HD communications are becoming the standard. Face to face communication is HD in its very n...

Audiocodes products cannot be returned to VoIP Supply. We recommend that you purchase an Audiocodes extended support package for troubleshooting problems as they arrive. You can choose from a DVS package (9x5xNBD) or an ACTS package (24x7x4). With an extended support package, Audiocodes will assist you in troubleshooting your once working gateway. If you need help setting up and configuring your Audiocodes gateway for the first time, you can purchase a remote implementation package from Audiocodes throu...

Getting into VoIP doesn't have to be difficult and time consuming. At least not with Deploy by VoIP Supply. Through Deploy everything from site assessments, cabling, device configuration, installation and testing can be handle by our experienced team. This makes Deploy the fastest and easiest way to turn-up VoIP at your office. Take advantage of VoIP Supply's nationwide network of licensed and certified technicians today and leave the burden of assessing your situation, selecting the proper solu...

If your product has stopped working outside of 30 days and inside of one year , here is how you proceed based on the manufacturer of the product: Adtran : All Adtran products are Refer Direct which means that customers have to contact Adtran at 888-423-8726 for all defective items. Algo : In the unlikely event your Algo product should develop a problem, please contact Algo Technical Support first . The Algo team may be able to help resolve the problem over the phone, thus saving the expen...

Types of Video Conferencing: Personal vs. Room-Based Solutions for Small, Medium, and Large Spaces When choosing a video conferencing solution, it’s important to consider factors like room size, the number of participants, and specific needs such as sharing presentations or advanced features. Here’s a breakdown of what to look for when making your decision. The experts at VoIP Supply can help you choose the products that are most suitable for your space and needs. 1. Personal...

Essential Video Conferencing Hardware and Equipment As remote work and virtual collaboration are the norm, having the right video conferencing setup is crucial. Whether outfitting a personal workspace or equipping a large conference room, find out what you need for effective meetings here! VoIP Supply has everything you need to create a productive video conferencing experience. 1. Cameras High-quality video is a must for any virtual meeting. PTZ (Pan-Tilt-Zoom) cameras offer flex...

Desktop Versus Room Video Conferencing The Company-Wide Deployment Welcome to the Video Conferencing VERSUS. Today we are discussing the choice between a Desktop and a Conference Room system deployment for your organization. So you want to deploy Video Conferencing in your company and you have been tasked with choosing whether to buy a system for your conference room, a personal system for each user, or both. If you are feeling overwhelmed, you can rest assured that we will help you to ful...

How Much Does Video Conferencing Cost? There is a Video Conferencing solution for any budget. I know that sounds like a cheesy sales strategy to get you hooked with a bait-and-switch – this time it is absolutely true. Do not let the fear of the cost keep you from growing your business through the employment of Video Conferencing. If you are still considering which Video Conferencing solution to choose, take a look at the entry, “ Types of Video Conferencing Systems ,” and do s...

Small Business Video Conferencing Solutions: A Scalable Approach Video conferencing has become an essential tool for small businesses, offering scalability in both user capacity and cost. When implementing a video conferencing system, it is important to gather key information to ensure the setup fits your business’s specific needs. Key factors to consider include the number of sites, calling patterns between them, and the number of participants at each endpoint. Once you have this in...

How Does Video Conferencing Work? Describing a Video Conference can be as basic as an IP address -to-IP address connection and as complex as fully-immersive Telepresence with a musical score, a full data presentation, and full-heighted conference participants. It is somewhere in the middle that most Video Conferences fall, and so this is the imagery I will use. Uncomplicated It is incredibly important to note that there is no complicated call initiation with Video Conferencing systems bec...

Why Work With VoIP Supply? Of course, it’s understandable that you’d have this question. We ask our partners the same thing about them. That’s why our team came together to create this list. We hope it answers your questions, but if not, feel free to give us a call. We’d love to spend more time explaining "Why VoIP Supply?"   12 Reasons to Buy From VoIP Supply! (Because 10 Wasn't Enough)   1. We, The People     Everyone at VoIP Supply is passionate about w...

Everything You Need for VoIP Since 2002, VoIP Supply has delivered valuable solutions to over 200,000 customers worldwide. With a team of over 30 VoIP professionals, more than 5,000 products, an unlimited number of solutions, and just over 20,000 square feet of office and warehouse space, we can meet our customer's VoIP needs no matter their circumstances or business structure. With a customer base consisting of consumers, small to medium businesses, solution providers, enterprise-level corp...

  2002 Bored after the sale of his company IVR, Inc., Ben started B2 Technologies at the beginning of 2002 as a software development company focused on creating a stock trading platform based on Trade Station. After several months of deployment, it was evident to Ben that the stock market wasn't for him; his true passion lay in technology equipment and services. Over the next year, Ben transformed B2 Technologies from a software development company to an IT asset management firm assisting ...

  The primary requirement for any candidate is that they are completely aligned with our Core Values:     Get Goosed (teamwork)     Go Beyond the Bottom Line (the greater good)     Mom's Calling (customer first)     Be a Very Hungry Caterpillar (embrace change)     No Donkeys! (positive family spirit) To be considered for one of our positions, please send resumes to careers@voipsupply.com  with the job title in the subject line. Resumes should be Micro...

VoIP Supply Technical Support Services Offering both Free and Paid tech support options We offer a variety of VoIP technical support services before and after making your investment in VoIP technology. Did you know that VoIP Supply offers FREE technical support to our customers? Our technical support engineers can help you design the right solution while you are working with your account manager and you can also submit support tickets online anytime. Most of our technical suppo...

Find the right wireless solution for your VoIP needs! The need for mobility in the office in becoming more prevalent as the business-world moves forward. Along with mobility inside your company's walls there is the need for remote workers and “road warriors” who spend little to no time in the office. There are options for you when you have a VoIP Phone System to create these mobility solutions for you and the entire staff of the company. There are two different options to ...

Hosted VoIP Service No IT Staff Needed - Allow your provider to handle any tasks that a typical staff would fulfill No More Old Telephone Lines - There is no need for your old telephone provider Low Startup Costs - With a minimal need for hardware, there are lower costs to get started Focus on Your Business and Let Us Handle the Phone System Hosted VoIP solutions remove the burden of maintaining, monitoring, managing, and worrying about your VoIP phone system by placing those respons...

With an On-Site Phone System, the Customization is Endless! When you have all your phone system hardware located on-site in your office, you have the freedom to customize different aspects as you wish. You also have the ability to get rid of your old telephone lines and use SIP trunks for your phone service. SIP Trunking is Simply Telephone Lines Through Your Internet. SIP Trunks are a techy way of saying internet phone lines. You are basically able to get rid of those clunky telephone lines run...

Thank you for downloading our Guide(s)! Did you know? VoIP Supply can also help you with VoIP Service Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill. Benefits to the CloudSpan MarketPlace: Partnering with Multiple service providers Expert Guidance from our Solution Specialists No Contracts! Select the solution...

VoIP Supply can also help you with VoIP Service Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill. Benefits to the CloudSpan MarketPlace: Partnering with Multiple service providers Expert Guidance from our Solution Specialists No Contracts! Select the solution that works for you:   Small to Me...

Thank you for downloading our Guide(s)! Did you know? VoIP Supply can also help you with VoIP Service Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill. Benefits to the CloudSpan MarketPlace: Partnering with Multiple service providers Expert Guidance from our Solution Specialists No Contracts! Select the solution...

Thank you for downloading our Guide(s)! Did you know? VoIP Supply can also help you with VoIP Service Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill. Benefits to the CloudSpan MarketPlace: Partnering with Multiple service providers Expert Guidance from our Solution Specialists No Contracts! Select the solution...

Thank you for downloading our Guide(s)! Did you know? VoIP Supply can also help you with VoIP Service Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill. Benefits to the CloudSpan MarketPlace: Partnering with Multiple service providers Expert Guidance from our Solution Specialists No Contracts! Select the solution...

VoIP Supply can also help you with VoIP Service Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill. Benefits to the CloudSpan MarketPlace: Partnering with Multiple service providers Expert Guidance from our Solution Specialists No Contracts! Select the solution that works for you:   Small to Me...

Thank you for downloading our Guide(s)! VoIP Supply can help you find your ideal VoIP Service Provider! Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill. Benefits to the CloudSpan MarketPlace: Partnering with Multiple service providers Expert Guidance from our Solution Specialists No Contracts! Select the soluti...

VoIP Supply can also help you with VoIP Service Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 23% off their monthly phone bill. Benefits to the CloudSpan MarketPlace: Partnering with Multiple service providers Expert Guidance from our Solution Specialists No Contracts! Thank you for your interest in learning about VoIP gateways from ...

Pro Tip: Make sure to pair the right connection cord with your headset Whether you choose a corded or wireless headset you will need some type of connecting cord to ensure proper use with your VoIP phone. For wireless headsets you will need to an electronic hook switch (EHS) cord or a manual lifter. Using either of these products will allow the user to answer a call away from the desk. With a corded headset you will need to add a quick disconnect (QD) cord to the headset. Depending on th...

Thank you for downloading our Guide(s)! Did you know? VoIP Supply can also help you with VoIP Service Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill. Benefits to the CloudSpan MarketPlace: Partnering with Multiple service providers Expert Guidance from our Solution Specialists No Contracts! Select the solution...

Frequently Asked Questions - Basic VoIP Question 1: What is VoIP? Answer:   Voice over Internet Protocol (VoIP) - technology that enables one to make and receive phone calls through the Internet instead of using the traditional analog PSTN (Public Switched Telephone Network) lines. Question 2: What are the advantage of VoIP over analog PSTN lines? Answer:   The primary main advantage of VoIP over PSTN lines is cost (it's cheaper!) Other advantages of V...

Frequently Asked Questions - Network Equipment Question 1: What are VoIP Gateways? Answer:   VoIP Gateways are devices that take analog voice signals and convert them to IP for transport over the LAN or WAN.  Question 2: What are FXO and FXS ports? Answer:   Foreign Exchange Office (FXO) ports are interfaces used to connect with the central office or PSTN analog lines. Foreign Exchange Station (FXS) ports are interfaces used to connect with end user devices (e....

Thank you for downloading our Guide(s)! Did you know? VoIP Supply can also help you with VoIP Service Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill. Benefits to the CloudSpan MarketPlace: Partnering with Multiple service providers Expert Guidance from our Solution Specialists No Contracts! Select the solution...

Featured Product - Grandstream GRP2600 Series     Key Benefits Replaceable LCD cover UI redesigned for maximum user efficiency Dual-image firmware to avoid bricked devices     Access to the GRP2600 Datasheet     Access to GRP2600 Presentation Slides Overview The Grandstream carrier-grade line of IP phones delivers a wide range of powerful devices that come equipped with unifi...

Featured Product - Yealink T46U     Key Benefits 4.3'' 480X272-pixel color display with backlight Dual-port Gigabit Ethernet Up to 16 SIP accounts Expandable with YEA-EXP43     Access to Yealink T46U Datasheet    Overview The  T46U has an improved design with more advanced features such as 2 USB ports and it can be connected to WiFi via the WF40 dongle (2.4G) or the WF50 dongle (5G). Y...

Featured Product - Sangoma P315         Key Benefits 2.4" 320 x 240 pixel backlit color LCD display 2 switched 10/100/1000 Mbps Gigabit Ethernet Headset Support: RJ9 with EHS     Access to Sangoma P315 Datasheet Overview The Sangoma P315 IP Phone is an entry-level phone with entry-level features but doesn't compromise on performance and functionality like expensive phon...

Why Nextiva?      Advanced Analytics - Robust reporting and valuable insight into your business communications     One of the largest and fastest growing hosted service providers 7 years running     Reliability with good mobility features  Nextiva Amazon Chime Amazon Chime is a robust video conferencing and online meeting tool that allows users to connect with people outside the organiza...

Why Broadvoice?     Full featured and value prized with geo-redundant network for seamless calling     International unlimited calling plans to 72 countries     Cloud hosted VoIP & SIP Trunking with tight QoS delivery via SDWan   Broadvoice   Communicator now  includes a beta version of  video   calling!  This feature is perfect for small team communication, allowing group chats to move to  v...

Why Sangoma Switchvox? Based on the long-standing popular Switchvox system and strong Sangoma IP phones Full-featured, end-to-end UC solution with contact center, mobility, and call control for all users Ability to move from on-premise service to Cloud or Cloud to on-premise service within the same Switchvox system Product Brochures Switchvox Cloud | It's more than a phone system. It's a better way to communicate. Switchvox offers Enterprise-c...

Why Sangoma?      Industry leader in IP PBX & Unified Communication Technologies with auto provisioning features     End-to-end provider of phones, hosted VoIP, SIP trunking, SBCs and VoIP Gateways     Strong IP Faxing technology available through easy to provision web portal Sangoma University Sangoma University offers free online training modules that are focused o...

Why NetCarrier? Proprietary platform with continued feature development Dedicated project management team and onsite deployments FCC regulated carrier with 24/7/365 in house customer support with average hold times of less than 30 seconds Product Brochures   Network Hosted Service NetCarrier Telecom, Inc. is an FCC-regulated national provider of cloud-based voice and data services.  Learn about what NetCarrier has to offer. You will f...

About RingCentral Your call is our calling. Providing simplified business communications that help 5 million people connect worldwide. Why RingCentral?     One of the most recognized service providers of UC, messaging, collaboration and conferencing     Solid integration with leading CRM packages and support apps: Salesforce, Zendesk and more!     Provide services internationally in multiple countries.   ...

Why Star2Star? Hybrid high quality, highly scalable solutions (one of their clients had 15,000 seats installed!!) White glove, professional services onsite installation On-premise gateway device used for monitoring and support  Product Brochures Star2Star Case Study: Select Care & Medigap 360 Start2Star Communications Who is Start2Star Communications? Learn about their products and services as well as how their architecture...

About PanTerra Our vision is to completely change how enterprises conduct business by delivering the most comprehensive suite of cloud-based, fully managed IT services that empower people to work better by increasing productivity, enhancing communications, simplifying collaboration and enhancing globalization efficiencies. Why PanTerra?     An end-to-end cloud solution provider with built-in unified communications, messaging and file sharing   &nbs...

Download and Share our VoIP Educational Guides with your Customers! Each of our educational guides helps you to better understand: VoIP technology, Key product features and functions, Application types and usage, Product types and options, and Selection and Purchase methods. These are great materials for VoIP users to learn about VoIP at their own pace.  VoIP Phones Get the VoIP phone that is right for you! This educational guide to VoIP phones covers the phone technology, features a...

Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...

Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the seller free of any liens or encumbrances, including third-party software which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances or regulations, including export laws. Seller is responsible for complying with any and all such laws. All Equipment titles shall ...

Why SimpleWan? All-in-one networking solution for optimizing voice calls, network and SD-WAN connections Simple-to-use solutions for multi-tenant, multi-location remote management Ideal for VoIP solutions, MSPs and engineering firms supporting multiple customers  Rate Sheets SimpleWan Price Sheet Product Brochures SimpleWan Advanced 2 Datasheet The SimpleWan Firewall system brings ease of use with centralized management and ...

Give Your Products a Second Chance! Sometimes a part of a product breaks. Other times a customer decides to upgrade. In either case , you have an alternative to the trash for your returned products with VoIP Supply's device Reconditioning service. Using the same process and care that is used with Refresh line of reconditioned equipment, VoIP Supply's Device Reconditioning services allow manufacturers and service providers to put their returned products to use as replacements, ...

Sorry, you currently do not have access to our Partner Portal. This page is restricted to our VoIP Resellers. If you are a registered VoIP Supply reseller and see this page, please contact your representative or call 1-800-398-8647 for assistance.  Meanwhile, you can visit our Partner Program page for more information about partnering with us! 

Thank you for downloading our Guide(s)! Did you know? VoIP Supply can also help you with VoIP Service Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill. Benefits to the CloudSpan MarketPlace: Partnering with Multiple service providers Expert Guidance from our Solution Specialists No Contracts! Select the solution...

Featured Product - Plantronics Blackwire 3220   Key Benefits   USB-A connection Binaural headset Step smartly into unified communications Wearing style choice     Overview The Plantronics Blackwire 3220 is a corded, dual-ear versatile headset that offers USB-A connectivity. The Blackwire 3220 USB-A headset is perfect for companies that use softphones on a regular basis . �...

Featured Product - Jabra Evolve 2 75 Series Key Benefits 8 Microphones and advanced beam-forming technology Microsoft Teams and Zoom compatilbe Performance Mode, Discreet Mode, Concentration Mode Overview   Create an ideal hybrid workspace with Jabra’s Evolve2 75 Series! This series is designed for hybrid workers who may find themselves changing locations on a daily basis. With an extraordinary noise canceling technology and wor...

Don’t have your own marketing team? No problem! Utilize VoIP Supply’s dedicated marketing team as your extension to keep your customers engaged at all times. We are here to help you succeed regardless how small or big your business is. With our comprehensive marketing resources, you are able to turn your small business into big players. Check out the resources available for you to take advantage of: Call our VoIP experts at 1-800-398-8647 or email voipexperts@voips...

Become a Sangoma Channel Champion: Join Sangoma's Industry-Leading Partner Program  As a Sangoma partner, you’ll have access to the best-in-class, end-to-end Unified Communications (UC) solutions and the widest selection of “As A Service” offerings available in the industry. With so many award-winning innovative solutions conveniently available through one channel-first vendor, you’ll gain the winning edge on proposals and allow your customers to leverage your exper...

Get Ready to Offer Your Customers High-Quality IP-Based Products! Here at VoIP Supply, we know that resellers, integrators, and VARs need quick and easy access to Grandstream VoIP equipment. That’s why the VoIP Supply Grandstream Reseller Program  was created to streamline the Grandstream buying process by making it faster and easier to get products to you and your customers. Why Join the Grandstream Reseller Program? Order directly from VoIP Supply, a certif...

Broadvoice is a leading VoIP provider specializing in business phone services. They are experts in state-of-the-art business phone systems. Broadvoice's cloud technology can expand or contract with the growth of any business and save them more money. With little or no IT support required, Broadvoice phone systems are second-to-none in the field of business communication technology. Broadvoice   Communicator now  includes a beta version of  video   calling! ...

About Sangoma Switchvox Cloud Switchvox Cloud is a powerful unified communications (UC) solution designed for small and medium-sized businesses ranging from five users to hundreds of users located in the lower 48 states.  Straightforward, all-inclusive affordable pricing starting as low as $12.99 per user provides  every user  access  to every feature  including mobility, conferencing, call queues, unified messaging, presence, chat, voicemail, on-demand report...

About RingCentral RingCentral is a publicly traded provider of cloud-based VoIP systems for businesses. It serves over 350,000 organizations with its innovative and secure VoIP solution to connect employees, boost work efficiency, and strengthen customer relationships. Thier cloud-based business phone service and virtual PBX includes a comprehensive set of business features that unify voice, video, and collaboration, conferencing, fax, and more. About RingCentral for Microso...

VoIP Supply prides itself in delivering world-class Customer Support to ensure your business has the best possible experience with their VoIP deployment. Whether you are an SMB (small-to-medium Business), Enterprise or larger service provider, our technicians are available to assist you along the way. Our global Support team with in-depth industry and product knowledge ensures you receive the support and services you need, when you need it. If you are looking for pricing or a quote, please do not us...

About Light Spar LightSpar is a managed IT solutions provider specializing in network and infrastructure design/management, hosting service, and overall connectivity. Its Cloud portfolio provides your business a wide range of options for deploying your phone system within a private and secure environment that incorporates Quality of Service (QoS) features for an enhanced end user experience.  Why Light Spar? Simple-to-use admin console ...

Grandstream IPVideoTalk Webinar - July 2016 New Products Webinar - October 2016   GWN Introduction Webinar - Feb 2018 GWN Series Technical Training - April 2017 GDS3710 Introduction Webinar - May 2017 GDS3710 Technical Training - June 2017 UCM Series Technical Webinar - March 2018 UCM6000 and GXP phone Webinar - May 2018 Sangoma SIPStaion & FaxStation Webinar - Sept. 2017 Provisioning the VVX410 with FreePBX - April 2016 Fi...

Featured Product - Polycom VVX 250     Key Features 4 Line Keys, 4 Soft Keys 2.8" Color LCD Screen In Call Keys: Call Transfer & Hold HD Audio, 1 USB Port, & 2x Gig-E Ports          Access to Polycom VVX 401 Datasheet          Access to the VVX401 User Guide   Overview The Polycom VVX 250 is the color phone for SoHo (sm...

We Are Here To Help You We realize that without you, our customer, we wouldn't be where we are today and that thorough and timely service when a problem occurs is paramount to our continued success. That is why we have made the process for solving your problems as easy as possible. Many of our customers told us these pages were helpful in answering their questions, so before calling or emailing us, take a look at the following: Warranties Return Policy RMA Form Techni...

Transform your Hotel with VoIP Solutions The hospitality industry is extremely competitive when it comes to pricing and services. Especially when customers can get all the information with just a few swipes or clicks on their smartphones and compare you and your competitors side-by-side within minutes. VoIP Supply provides you with everything your hotel needs and that isn’t just about making the VoIP purchasing easy. When you choose to work with our team, you also choose to benefit...

Featured Product - Algo 8180         Key Benefits Dual purpose loud ringing and/or talkback voice paging Significantly louder (eight to twenty times) than typical telephones SoundSure™ ambient noise compensation adjusts output for noise level Selectable/customizable alert tones or announcements     Access to Algo 8180 (G2) Datasheet Overview The Algo 8180 (G2) is a SIP Audio Alerter for...

VoIP Supply and SYSTM have teamed up to offer our partners the ability to spin up some of the most popular on-premise solutions in the cloud. Come have some fun….! Why SYSTM Hosting? We make it simple to launch voice applications in the cloud We support the platforms you know and love, deployed instantly, with just a few clicks We help you focus on your voice application, without having to be a cloud expert  Fill out the form or call us at 800-398-8647 ...

VoIP Supply and SYSTM have teamed up to offer our partners the ability to spin up Digium Switchvox in the cloud. Come have some fun….! When your busniess experiences a failure or outage, simple access your “Spare-in-the-Air”, restore your backup, re-register your phones, point your main number and your business will be back up and running in no time! What Is Included?   Virtualized Digium Siwtchvox instance (and many others) Hosted and deliv...

Featured Product - Snom D745 VoIP Phone  Key Benefits 12 SIP Identities USB Support Gigabit Switch 8 programmable buttons     Access to the D745 Datasheet     Overview The Snom D745 is easy. Easy to use, easy on the wallet, and easy on the eyes. This VoIP Deskphone has 12 SIP identities and 2 high-resolution displays. Thanks to its elegant design, the D745 will easily work with the most prestigious environme...

About 3CX 3CX provides an open standards communications solution with complete Unified Communications. From the basic calling features to more advanced contact center requirements, 3CX accommodates your every need at a fraction of the cost. It's so easy to install and maintain your communication system with 3CX, whether you are on-premise or in the cloud! Why Choose 3CX? Unbeatable Price – Save up to 80% per year Open Platform – Don&r...

About Ring Logix RingLogix is a leading VoIP service provider that offers a white-label platform that allows Partners to sell, provision, invoice, and support their own branded VoIP and UCaaS services. When you partner with RingLogix as your trusted provider, you own the entire customer experience at 70% margins or higher. Easily quote, invoice, install, and support a VoIP offering in minutes without any technical resources. Check out Ring Logix's Blog to learn more! ...

Microsoft Teams has become more and more popular for a reason! Let's check out what makes their service stand out: Key Features and Functions Microsoft Teams offer a free version and 3 paid plans. The free version gives you all the basic functionalities including meeting sand calling, chat and collaboration, and more app integration services; while the paid versions give you more advanced productivity apps, security and compliance support. Microsoft Teams has the solution for a...

Get Cyber Certified! CyberData is looking to identify, educate, train, and certify Value Added Resellers and Installers/Integrators who are interested in supporting end-user customers through consultation, product procurement, and on-site installation of CyberData IP Paging devices. What’s in it for you in addition to MORE BUSINESS? Placement of your logo and a hyperlink to your website from the CyberData website. CyberData will send you leads for customers needing assist...

About BCM One BCM One provides comprehensive, managed technology solutions to help businesses streamline their network to make communications, collaboration and connectivity simple and cost-effective. Business networks are complex by nature. Add in multiple locations and vendors, different ways of working, and evolving technology needs and the infrastructure can quickly get out of control. Without proper transparency, oversight, and expertise, companies end up relying on insufficient le...

About Zoom Phone Zoom phone is one of the most popular VoIP service providers for individual users, all-sized businesses, enterprises, and more. As a leader in modern enterprise video communications, Zoom service is known for its simplicity and flexibility. It provides a reliable cloud platform for video and audio conferencing, chat and webinars.  Why Zoom Phone? Secure HD audio provides exceptional clarity and quality to all business interactions ...

About Bicom Systems Bicom Systems was the first company to deliver Open Source Communications Software as Professional Turnkey Solutions. By combining the best of open source telephony and its own proprietary software, Bicom Systems can provide enterprises with turnkey solutions that take account of the clients’ exact needs within a very cost-effective framework - giving CIOs the safest choice. This mix includes royalty-free software, vibrant open source communities, ava...

Michael Rehac    Email: miker@voipsupply.com   Direct: 716-213-6898               About Mike  Hello, my name is Michael Rehac and I manage the day to day operations of VoIP Supply's  Reclaim  and  Refresh  divisions. Reclaim  is VoIP Supply's industry leading equipment buyback program, and  Refresh  is the brand name of our very own reconditioned VoIP equipment. I spend my days assisting our many thousands of customers with trading in ...

More Than a Website, We Are VoIP Supply! VoIP Supply is not just an e-commerce site. We are people; a team of talented, dedicated individuals who are passionate about VoIP technologies. We work as a team to deliver products and services that allow our customers to implement and deploy VoIP communications. What truly defines us as a company is our ability to provide customized solutions with exceptional, personalized customer service and support that you will easily find ...

Position: Government Sales Associate (VoIP Supply Product Sales - Buffalo, NY Remote)   VoIP Supply, a Sangoma company, is seeking a   Government Sales Associate  who will represent VoIP Supply’s customers in managing and expanding relationships with government clients within the GSA framework. This role focuses on selling VoIP hardware and solutions while fostering new business opportunities. You will actively participate in training, sales activities, and the...

Unified Office provides VoIP solutions especially targeted toward vertical markets. The Total Connect Now solution guarantees no missed calls, exceptional call quality, and zero downtime. It provides real-time business analytics and alerts, enabling users to monitor and adjust workflows from any device. Key innovations include an AI-powered suite for sentiment analysis, staff engagement, and whisper-coaching. These applications help businesses streamline operations, deliver exemplary customer ...

Featured Product - Advanced Network Devices IPSCM Ceiling Speaker          Key Benefits 8'' Speaker Drop in replacement for a standard 2'x2' ceiling tile Full multicast and broadcast support Optional two channels of both contact closure and contact sensing PoE Power = 10W     Access to the IPSCM Datasheet Overview The ANETD IPSCM is an 8in IP speaker embedded into a white 2-foot by 2-foot frame so it can be dro...

The VoIP Supply Podcast lets you keep learning about VoIP while you're driving, walking your dog, or working out! Our Podcast is on Google Podcasts , Spotify , Reason , Apple Podcasts , and Amazon Music . Check out our latest episodes: