Sangoma FreePBX Bundles Comparison – Choose a Right Solution

December 20, 2016 by Joe Shanahan

sangoma-freepbx-bundles

Don’t have time to research all the Sangoma FreePBX bundle solutions? Do you want to be more efficient at shopping for your FreePBX solution without making a wrong decision? You’ve come to the right place.

We see many customers struggle when trying to choose an ideal FreePBX solution for their businesses. Therefore, we went ahead and compared the 4 main Sangoma FreePBX bundle solutions below to save you time and the headache of figuring out which solution is right for your business:

The comparison will be based on Target Users, Adds-on Modules, Price, and License& Support. Let’s get started!

 

How to Choose a Sangoma FreePBX Bundle?

Take price, adds-on modules, years of licenses and support into consideration when choosing a Sangoma FreePBX solution. Within your budget, choose a FreePBX solution that will meet your business’s needs.

Understanding your requirements and how the adds-on modules can benefit your business is the key to making your investment pay off. Having a ton of unnecessary adds-on modules might only increase your business expense.

 

Target Users

Sangoma FreePBXAs the name implies, FreePBX System Builder Basic is for basic users such as start-ups and small businesses who have a limited budget and requirements. It covers the fundamental functionalities to keep your operation running smoothly. For small to medium businesses who are searching for more advanced features, FreePBX System Builder Plus can be your go-to solution. With a slightly higher price, you will obtain 8 more adds-on modules that will increase your business’s efficiency.

FreePBX Call Center Builder is designed for dedicated call centers who deal with higher call volumes. Adding in advanced reporting tools, FreePBX Call Center Builder enables users to monitor and analyze call activities at the blink of an eye.

If you are en enterprise looking for a full-function solution, consider FreePBX Everything Builder that covers most of the Sangoma FreePBX modules. This solution is a great deal, offering $4200 worth modules at an affordable price.

 

Adds-on Modules and Price

Below you will find what specific adds-on modules each solution has to offer. To learn more about each Sangoma FreePBX adds-on module, be sure to read our blog series: Sangoma’s FreePBX Modules.

  • ($225.00) System Builder Basic comes with five critical adds-on modules including Endpoint Manager, FreePBX Phone Apps, SysAdmin Pro, Extension Routing, and UCP for EPM.
  • ($525.00) System Builder Plus includes the most popular adds-on modules. Aside from the modules you can get from the basic bundle, the Plus bundle takes you to the next level with additional 8 modules: Park Pro, Page Pro, Class of Service, Conference Pro, Call Recording Reports, Fax Pro, Extension Routing and XMPP management.
  • ($1,275.00) Call Center Builder highlights its reporting tools such as QXact Reports and Call Recording Reports. This solution also offers Call Management tools such as Class of Service, Extension Routing, Pinset Pro, Conference Pro, Caller ID Management and Advanced Queue Enhancements, including Outbound Call limiting and VQ Plus and Queue Callback.
  • ($2,900.00) Everything Builder offers all Sangoma’s Commercial Modules (23 modules in total), except for FreePBX High Availability. See the whole list here.

See the chart below for an overall comparison:

Download the comparison chart HERE

sangomas-freepbx-bundle-solutions-comparison

License & Support

All the FreePBX bundles listed in this post require FreePBX 2.11 or greater to work and will only be officially supported on the Official FreePBX Distro platform. A 25 year usage license with 1 year of upgrades is included with the purchase of any of the four FreePBX bundle solutions.

See all Sangoma's FreePBX Solutions

Our Favorite Things in VoIP! Part 2

December 19, 2016 by Angela Burgin-Logan

Our Favorite Things in VoIP by VoIP SupplyPart 2 of Our Favorite Things in VoIP is a curated list from a VoIP industry expert who has been with VoIP Supply North America’s leading VoIP solutions provider since the company was founded.

Spoiler Alert! You’re going to want everything on VoIP Supply’s Favorite Things List!

Darren Hartman VoIP Supply

 

VoIP Supply’s Senior Sales Representative Darren Hartman’s Favorite Things!

 

 

 

 

What is your favorite VoIP thing?

Hosted VoIP Service

VoIP Supply CloudSpan Marketplace Hosted VoIP

 

Why is a Hosted VoIP Service your favorite VoIP Thing?

Hosted VoIP Service gives you the ability to setup a complete solution.

 

Must-Have VoIP Item.

Polycom RealPresence Trio 8800

RealPresence Trio 880

Why Polycom RealPresence Trio 8800 is a Must-Have VoIP item?

The Polycom RealPresence Trio 880 is a state of the art conference phone with all of the features included.

 

What is the VoIP item that you or your customers can’t live without?

Yealink SIP-T49G Video Phone

Yealink SIP-T49G Video Phone

WHY can’t you or your customers live without Yealink SIP-T49G Video Phone?

The Yealink SIP-T49G Video Phone is a great videophone option.

You can find all of Darren’s Favorite Things at VoIP Supply.com.

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Polycom Releases Latest Polycom UC Software Updates

Polycom UC Software, a powerful and flexible SIP software for VoIP devices, recently announced the latest Polycom UC software updates. The updates are for the devices below:polycom-logo

Polycom Releases Latest Polycom UC Software Updates

Polycom UC Software and supporting documentation for the release are now available here:

Click here to find more information

Our Favorite Things in VoIP This Year!

December 16, 2016 by Angela Burgin-Logan

Our Favorite Things in VoIP by VoIP SupplyWant to find out what some of the tech industry’s top experts picked as their favorite things in VoIP? This year has been one of the best in VoIP and North America’s leading VoIP solutions provider VoIP Supply, has had the chance to try, test, sell, host, provision, reclaim and refurbish everything in the world of VoIP. We’ve worked with residential customers, small to medium sized businesses along with large enterprises and used their feedback and our own to come up with our favorite things in VoIP 2016. Spoiler Alert! You’re going to want everything on VoIP Supply’s Favorite Things List!

 

Our five part VoIP Favorite Things series features a curated list from VoIP Supply industry experts Joe Shanahan, Brian Hyrek, Don Stefanie, Jon Garbin and Darren Hartman.

Joe Shanahan VoIP Supply

 

Here is VoIP Supply’s Senior Account Manager Joe Shanahan’s Favorite Things!

 

 

 

What is your favorite VoIP product or service?

Sangoma FreePBX

Sangoma FreePBX

 

Why is this your favorite VoIP Thing?

Sangoma FreePBX is an excellent open source asterisk software and is backed up with on going development and hands on support from Sangoma. FreePBX also has the full feature set of any proprietary PBX system on the market for a fraction of the cost. VoIP Supply also offers a range of Sangoma FreePBX Phone Systems and Sangoma Phones to compliment the software.

 

Must Have VoIP Item.

Polycom VVX phones

Polycom vvx300

Why this is a Must Have VoIP item?

To me, these are the best VoIP phones on market for overall quality and bang for your buck.

WHAT is the VoIP item that you or your customers can’t live without?

SIP Trunking of Hosted PBX for their office phone system.

VoIP Supply Hosted PBX and SIP Trunking CloudSpan Marketplace

WHY can’t you or your customers live without this VoIP Item?

They can’t live without this because of the ease of integration and use, increased in efficiency, full feature set and huge cost savings from using an antiquated legacy phone system.

You can find all of the details along with ordering  Joe’s Favorite Things at VoIP Supply!

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VoIP News Update: The Latest On VTech, Snom, Grandstream And More!

December 15, 2016 by Angela Burgin-Logan

The VoIP industry continues to explode with growth globally and the results are big news updates from some of the top players in the Voice over Internet Protocol space.  VoIP Supply is North America’s leading VoIP solutions provider and brings you the latest news in VoIP!

VoIP Supply Marketing Supervisor Mary Cheney reveals some big VoIP news regarding Vtech’s acquisition of Snom, the new WiFi access point released by Grandstream (GWN7610), VoIP Supply’s big win at Nextcon16 and more.

This VoIP News Update also includes your chance to win a Plantronics Voyager Edge! Click for details on how to enter the Plantronics Voyager Edge sweepstakes. (Spoiler Alert: These details are at point 3:40 in the video above!)

 

Yealink releases T27G

Yealink, a leading manufacturer of Unified Communications solutions officially released the T27G IP Phone.

This new and improved version of its counterpart the T27P gives users what they had been asking for- Gigabit connectivity. Now you can take advantage of even faster device performance speeds.

t27rightAlthough the T27G  looks exactly like the T27P on the outside and can handle the same number of lines (6), it is equipped with hardware and software upgrades that make it a top pick. For one, it comes with a built-in USB port that allows users to perform USB call recording and use Bluetooth devices. It also features Wi-Fi connectivity for added convenience.

The T27G comes with the latest Opus codec for superior wideband sound quality.

feature-icons

It has three pages of flexible buttons that can be programmed with up to 21 paperless DSS keys. The new T27 also supports EHS allowing users to use their favorite headset.

To learn more about the T27G check it out here and download the datasheet under Guides and Datasheets.

Shop Yealink T27G

Jabra UC Voice 550 MS: How to Increase the Speaking Volume?

December 14, 2016 by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In the previous Mom’s calling Q&A series, we have discussed: Polycom VVX410: Outbound Calls Suffer From a High Degree of Post Dial Delay. Today, we have more new real questions and answers from VoIP users just like you.

How to Increase the Speaking Volume on Jabra UC Voice 550 MS?

Jabra UC Voice 550 MS Mono Q: I have a Jabra corded headset, Jabra UC Voice 550 MS and people I am speaking with cannot hear me unless the mouthpiece is literally pressed against my lips. Neither my company’s telecom folks nor I can figure out how to increase the volume on the headset so listeners can hear me. Our phones are Avaya 1140E IP Deskphones. Can you help me?

A: There should be a headset menu within the phone. Make sure the correct headset is selected within that menu. I have linked the User Manual for the phone. See page 93 for headset options.

See User Manual HERE.

Stay Tuned

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591.

More from: Q & A Ying-Hui Chen

Hosted Cloud VoIP: How Do Multi-site Businesses Manage Communications in the Cloud?

December 12, 2016 by Ying-Hui Chen

multi-site-businessManaging communications for a multi-site business can be tricky when you have employees and clients at different locations or, even worse, in different time zones.

Originally from Taiwan, I am no stranger to working remotely or during my flight layover (trust me, I didn’t have a choice!), I understand the pain of working in a separate location or on the road – time differences, limited communication channels and higher costs, you name it.

So now you ask – I’ve heard about Cloud based VoIP, how can my multi-site business benefit from it? Let’s look at this from three aspects.

Synchronize Communication with a Unified System

cloudspanWhen you have offsite employees, building a reliable and flexible communication is the key to a successful business. With a hosted Cloud VoIP solution, you don’t have to sacrifice communication quality for flexibility. Remember one time my team lost an important file completely due to inconsistent communications and we had to restore our presentation based on our own memories. Had I been on a hosted cloud solution through my employer at the time, this could have never happened. Remote employees can easily stay connected through multiple communication channels such as video conferencing, instant message and email that are hosted from the same server sot hat you won’t lose track of anything important.

Hosted Cloud VoIP Makes Managing Communications a Breeze

As everything is hosted in the cloud, you can simply manage your multi-base operation in one single place. Host a virtual meeting, change/ update user authorizations or monitor activities throughout the organization can all be done within a blink on an eye.

A Hosted Cloud VoIP system also offers numerous advanced features to make your business communication as seamless as possible including advanced analysis, call routing, international DID, shared lines and more.

Implementing a Hosted Cloud VoIP System is a No-Brainer

Instead of investing a lot of time and money into something new, you can implement a hosted cloud VoIP system at your own pace; start with just a few lines first and expand it when you are ready to grow your business. With limited system maintenance from your end and extremely low upfront costs, there’s no need to have technical staff onsite or invest in a huge amount of VoIP equipment. Whenever any technical issues arise, your hosted cloud VoIP provider will take care of them.

Is that all? Hang on, the best part is just coming – on average your are able to save 30% off your monthly bills with our CloudSpan MarketPlace Solutions Specialists. Sit back and let the experts do the work for you. Managing a multi-site business is no more headaches when you let us choose the right Hosted Cloud VoIP system.

An Ideal VoIP Service Provider: Top 5 Factors to Consider

(Note: Infographic was created through Canva.com)

If you’ve shopped a VoIP service provider for your business, a client or the company you work for, you would understand how complicated and time-consuming this task can be, especially for someone who is not a VoIP expert.

For those who are just about to begin or are in the middle of the process of your VoIP service hunt, you can avoid the headaches by following the checklist below to make sure you make a right decision!

 

VoIP Service Providers Checklist – What matters and why?

Factor #1 Service Plan

The most important factor to consider is the service plan. You may be able to filter out most of the options in this step. Make a list and consult with your provider.

The monthly rate can range from $3/ month to $50/ month or up. While most VoIP service providers offer unlimited domestic calls, they usually have extra charge for calls to Canada or Mexico. Some even provide you customized plans or offer room for negotiation.

Also be sure to think about the following questions:

  • Do they provide Bring Your Own Device (BYOD)?
  • Do they offer money back guarantee?
  • What’s their cancellation policy?
  • Does the fee include a complete setup? (Most of them offer free activation)

Factor #2 Contract

Understand how long the contract will be before you sign anything. Typical contract terms include no early termination fees, pay-as-you-go, or even no contract needed.

Factor #3 Service Features

Pay attention to the features the provider offers. Aside from the basic phone features such as call hold, forward, mute, voicemail, and fax, you would also want to look at their advanced service features. Useful service features include CRM integration, Cloud storage, and management, unlimited extensions, advanced analytics, etc.

Factor #4 Numbers

Think about how may numbers you need for your business. Consult with your provider regarding keeping your old number, creating toll-free phone numbers or vanity numbers (spell a message in numbers) if you need.

Factor #5 Technical Support

Many people overlooked their technical support when choosing a VoIP service provider. It’s extremely important, especially for VoIP beginners. Make sure they have post-sale support. How flexible is the support? What communication methods are available? How much does it cost?

Understanding what matters is the first step to selecting an ideal VoIP service provider. VoIP Supply’s CloudSpan MarketPlace is your best resource to find you a perfect VoIP Cloud Service provider in a timely manner. If you have any questions or thoughts you’d like to share with us, utilize the comment box below!

VoIP Supply’s Giving December Program Details

VoIP Supply Extends Giving Tuesday Throughout DecemberGiving Tuesday has inspired us to launch Giving December! The global movement is a call to action for people to donate during the holiday season and is celebrated annually on the Tuesday after Thanksgiving. We kicked off our participation in Giving Tuesday as an extension of what we do everyday at VoIP Supply which is looking for ways to do great things in the communities that we serve. For every web order that was placed with VoIP Supply one meal was donated to the Buffalo City Mission.

We are so pleased that so many of our customers around the world heard the call and joined with us. For us, one day of giving during the holiday season simply wasn’t enough so we have extended the program through December 31, 2016!

VoIP Supply is a certified B Corp that was founded by Ben Sayers. Ben wanted to create a great company, with great people who do great things. For us there is nothing greater than helping the communities that we serve.

We want to thank you for a great kickoff to our season of giving and ask you to continue joining together with us to #DoGreatThings this holiday.

From November 29 – December 31, 2016 for every web order we fill we will be filling an empty plate and giving hope to others this holiday season.

Join us in spreading the word by using social media to #DoGreatThings this holiday season. For every retweet, like and share that we get on Twitter and Facebook using the joint hashtags #DoGreatThings #VoIPSupply we will donate another meal to the Buffalo City Mission.

Together this holiday season we can #DoGreatThings!


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