What is Digium’s Next Big Thing? Come to Find Out!

January 26, 2017 by Ying-Hui Chen

Are you a Digium, Asterisk and Switchvox fan? Get your ITEXPO tickets before it’s too late! Digium’s next big thing is coming!

Digium is going to announce their new product release at ITEXPO 2017 at Asterisk World Pavilion on February 8, 2017 in Ft. Lauderdale FL. VoIP Supply will be there for the reveal and provide all the information you need at the moment it is released. We will also have real-time updates on our social media, so be sure to follow us!

That’s not all. We have a FREE ExpoPlus Pass for you! This free ticket will include Keynotes, general sessions, free workshops, networking receptions and unlimited Exhibit Hall access. Does not include access to conference sessions or meals. Register now!

Can’t wait to see the big release? Here’s a quick glimpse! See you at ITEXPO 2017.

Cisco Buys AppDynamics for USD 3.7 Billion to Search for Growth

January 25, 2017 by Ying-Hui Chen

January 24, 2017, Cisco announced that it agreed to buy AppDynamics Inc. for $3.7 billion dollars to expand its core networking business. This is Cisco’s largest deal in the past recent years since it bought the security company Sourcefire for $2.7 billion dollars in 2013.

AppDynamics is a leading software company that manages and analyzes applications. Cisco announced to buy AppDynamics just the day before AppDynamics was set to launch its long-planned IPO.

“The fact that they were in their IPO process represented a window where we needed to make a decision.” Cisco’s Salvagno said.

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AppDynamics will become part of Cisco’s Internet of Things (IoT) unit and will be able to provide intelligence from the network through applications said Rowan Trollop, Cisco’s head of IoT and its applications business group.

This acquisition is expected to finish by Cisco’s third quarter of the fiscal year 2017 with a mix of cash and equity. Cisco has been trying to move into the cloud business to increase its competitiveness, I believe this acquisition might bolster their effort in the near future. We look forward to seeing how their future strategy will shift.

What Separates the Patton SN5541 eSBC from other Session Border Controllers?

by Cody Blackley

With the release of Patton’s SN5541 Enterprise Session Border Controller, a few questions arose for me. First, what is the benefit of having an ESBC and second, why does this product stand out amongst the rest?

Well, I have the answers for you, but first, let’s discuss what and why you would want or need an ESBC.

What Does an ESBC Do?

An ESBC is deployed in the session layer and connects the enterprise communications infrastructure to the public Internet, session initiation protocol (SIP) trunk service providers and/or private networks. It terminates and reassembles received communications to manage traffic while ensuring that the entire UC solution is secure. To help make this a little less technical think of it this way, an ESBC acts like the security guard and only allows those with the right credentials in.

The Advantages of Patton’s SN5541

So let’s get to it, what really separates the SN5541 from its competitors? Well, some of the key differentiators are that it has an FXS long reach 10 km or 6.2 miles, that one line could be for each independent FXS port and it will still ring 3 phones at the end of that line, while also supporting all three different methods of message indication. It is also programmed with Dual software image, allowing your device to have active and passive software image, which gives you the possibility to do an immediate switch from one software image to the other quickly without rebooting. This is beneficial to you because if one image fails over, there is a backup of the other image in place. Patton also included secure zero touch provisioning through HTTPS, which makes things easy and secure, saving you time and labor. The 5541 also includes PacketSmart (License Required), which is a very powerful network assessment & monitoring tool used to observe customer networks and live calls, identifying any LAN or WAN issues that affect VoIP call quality.

SN5541 Features:

Up to 8 FXS interfaces—2, 4 or 8 FXS ports. Up to 8 G.722/G.711 or T.38 calls simultaneously. Includes SIP TLS/SRTP.
Network Monitoring—Embedded Packet Smart Agent for network monitoring and assessment 24×7.
Auto-Provisioning—Secure zero-touch provisioning (HTTPS) for ease of use.
Easy Management & Provisioning—WebWizard, HTTPS zero touch provisioning, SNMP, command line interface. Automated mass provisioning with dual software image for efficient large-scale deployments
Full VoIP protocol support—SIPv2, SIPv2 over TLS, ISDN, T.38, G.722 HD voice, RTP Security with SRTP, fax and modem bypass, DTMF relay.

Another major benefit of the SN5541 series ESBC is that you will be able to have one single device instead of several separate devices. For example, you will no longer need an edge router, firewall or ATA you can simply deploy one SN5541 product which is essentially all of these devices rolled into one! Patton also has a web wizard tool that you can use to create your own web wizard, they have also put together some templates for these web wizards which are accessible once deployed, to help get you started.

Exclusive Free 2-Year Warranty Promotion

VoIP and Patton Electronics have partnered to bring an exclusive promotion only available through VoIP Supply. With any purchase of a Patton SN5541 series ESBC you will receive a FREE 2-year enhanced warranty with on average savings of $30! Just add the SN5541 series ESBC that best suits your business needs and the 2-year Enhanced Warranty to the cart, then use Promo code 399 to receive the discount.

Forget the colorless offers, Choose Switchvox and get a free D60

by Youleidy Vega

Here is a deal you can’t miss out on! When you sign up for a 3-Year service contract with Switchvox Cloud you’ll get a FREE D60 IP Phone!

Each new seat gets a free D60 and any new seat added to an existing contract that upgrades to a 3-year contract also gets a free D60!

Digium’s D60 is a 2-line IP Phone that supports Power over Ethernet (PoE) and best of all it offers a beautiful 4.3 inch color LCD display. Competitors can’t beat that!

How can you take advantage of this offer? Each new seat in a 3-year contract of Digium Switchvox Cloud service will receive a free Digium D60 phone.

Available on ALL new 3-year unlimited service contracts. Not available on new month-to-month or 1-year contracts.
Available for existing customers adding new seats (requires upgrade of existing month-to-month or 1-year contracts to a 3-year contract with new seats.)
Only available on the Switchvox Cloud unlimited service (excludes metered).
Customers will be allowed to keep the phones upon completion of the 3-year contract terms. However, customers will be required to return rental phones if they terminate the contract before the 3-year term is met, and pay a prorated fee for the unused term based on phone MSRP.

Call us now at 1-800-398-VoIP to take advantage of this limited time offer.

This offer will only be available until March 31st, 2017.

What SIP Phone Could Connect Wirelessly?

by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In the previous Mom’s calling Q&A series, we have discussed: How Do I Reboot Grandstream GXP2130? Today, we have more new real questions and answers from VoIP users just like you.

What SIP Phone Could Connect Wirelessly?

Q: I would like to propose a 3CX phone system to an old 60 room hotel. Can you recommend a SIP desktop phone that could connect wirelessly?

A: We are unaware of any WiFi phones that are supported by 3CX so far. Please follow this link to see the SIP phones that are supported by 3CX: http://www.3cx.com/sip-phones/

You have the option to use DECT phones instead. However, please be aware that DECT phones and WiFi phones are different. DECT phones don’t connect via your WiFi signal. For more information please read our blog: DECT 6.0 vs. WiFi: A comparison of two types of VoIP phones

The DECT phones available for 3CX system include:

Stay Tuned

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

VoIP Supply Celebrated MLK Day Of Service At Compass House

January 23, 2017 by Angela Burgin-Logan

AMHERST, NY – In celebration of the life of Dr. Martin Luther King, Jr. VoIP Supply, North America’s leading Voice over Internet Protocol solutions provider mobilized employees for a MLK Day of Service at Compass House.

As a certified B Corp VoIP Supply is committed to helping the communities that they serve. The company’s employees put service before self and rolled up their sleeves to help beautify Compass House.

VoIP Supply MLK Day Of Service

Compass House Buffalo Every year in the Western New York region hundreds of youth find themselves homeless due to abuse, neglect, family conflicts, and other issues. Thankfully many of these youth find their way to Compass House, a not-for-profit agency that provides safe shelter and other services to runaway and homeless youth in Western New York. Through Compass House, the youth are provided with access to emergency shelter, food, clothing, needed emergency services, and necessary support to return to a safe living arrangement.

Paula Griffo VoIP Supply President and CFO shared that the company’s mission is similarly aligned to the mission of Dr. King. “We believe that VoIP Supply’s legacy will be to transform communities and businesses through service. Dr. Martin Luther King, Jr. set an example through service that we are proud to follow.”

VoIP Supply MLK Day Of Service

Since 1972 Compass House has provided safe shelter and services to homeless and runaway youth in Erie County. The Emergency Shelter maintains 24-hour a day access to safe shelter services for up to 13 youths, ages 12 through 17. In addition to the Emergency Shelter, Compass House also offers at its Resource Center a non- residential program for youths ages 14 through 24 with case management services, counseling, and positive social and recreational activities. Services at both the Emergency Shelter and Resource Center are confidential, voluntary, and free.

VoIP Supply MLK Day Of Service

Dr. Martin Luther King Jr. once said, “Life’s most persistent and urgent question is: ‘What are you doing for others?'” VoIP Supply answers that question with ongoing outreach activities in the communities that they serve throughout the year. As part of those efforts, the company was proud to have been able to provide service to Compass House on the King Holiday.

Dr. Martin Luther King Jr. Quote

About Compass House

Founded in 1972, Compass House is a not-for-profit agency that offers safe shelter and services for runaway and homeless youth in Western New York. Compass House remains the only shelter and resource center for male and female runaway homeless youth ages 12-24 in Erie County. Our emergency shelter is opened 24 hours a day, 365 days a year and can house up to 13 youths ages 12-17. Services provided at the shelter include: immediate access to food, clothing, and emergency services, intake and assessment services, counseling, referrals, advocacy, and aftercare. In addition to the Emergency Shelter, Compass House runs a Resource Center, a non-residential program open Monday-Friday 9am-5pm (with extended hours 4 nights a week), that serves homeless youths ages 14-24 years. At the Resource Center, youths and young adults have access to intake services, case management, crisis counseling, positive social and recreational activities, advocacy, and much more.

About VoIP Supply

VoIP Supply, LLC (www.voipsupply.com) is North America’s leading VoIP solutions provider. Since 2002, VoIP Supply has delivered valuable solutions for some 125,000 customers worldwide. With passionate employees, 6,500 products, 20,000 square feet of office space and an unlimited number of VoIP solutions to meet your needs, whether you are a consumer, business, service provider or reseller, VoIP Supply has everything you need for VoIP. For sales and media inquiries contact [email protected].

To learn more, call (800) 398-8647, or visit voipsupply.com and follow us on social media: Facebook (VoIPSupply), Twitter (VoIPSupply) and LinkedIn (VoIPSupply)

How to Resize Widgets on the Grandstream GXV3275

January 20, 2017 by Steve Lopian

If you are looking for an upgrade to your average desk phone at work, then look no further than the Grandstream GXV3275. This phone is basically an android tablet with a handset, and it’s awesome.

One of the more popular features on this phone is the ability to use Widgets. Apply these widgets to your home screen and transform your phone into so much more. Having a stand alone calendar, displaying the weather, or even a newsfeed right on your desk phone will make you the talk of the office, for sure.

And while the 7-inch capacitive touch screen is plenty big for a desk phone, you will eventually run out of room to feed your Widget addition, but don’t fret! There is a way to resize your widgets so that you can fit even more!

The process for resizing is simple. All it takes is holding your finger on the Widget for about two seconds. Once held, you then remove your finger from the screen and a blue frame will appear around the selected widget.

From here you can touch and drag the blue frame to adjust your Widget to the perfect size! It’s really that simple. This will allow you to be able to size and arrange your widgets to either fit more on your screen or if anything else, place them exactly where you want them.

Now that you know how to customize your GXV3275, let us know what you think is the best Widget to have on your home screen!

VoIP Supply Donates To Teen Challenge

January 19, 2017 by Angela Burgin-Logan

AMHERST, NY – VoIP Supply, North America’s leading Voice over Internet Protocol solutions provider answered the call from Teen Challenge and donated a series of phones to the community organization’s New England and New Jersey branch.

Teen Challenge provides adults, teens and families with effective and comprehensive solutions, clinical counseling, and life-coaching for drugs, alcohol, and other life-controlling problems in order to become productive members of society.

When VoIP Supply Marketing Supervisor Mary Cheney learned about the organizations need she jumped into action on behalf of the company. “VoIP Supply’s Refresh Program provided the company with a great opportunity to donate to Teen Challenge. Products from our Refresh Program are inspected, tested, upgraded and with the appropriate TLC from our specialists they come out as good as new. We believe that these are some of the same principles that Teen Challenge uses in helping young people get back on their feet and ready to lead meaningful lives.”

VoIP Supply created Refresh – a creative way to offer a low cost alternative to new VoIP equipment and is part of the company’s sustainability efforts. Refresh products are VoIP Supply’s line of refurbished IP hardware that includes a vast selection of products such as phones, switches, gateways and TDM cards. All products undergo a thorough 10-step reconditioning process that assures the product is inspected, tested, updated to the latest firmware and the cleaning process each item goes through before repackaging helps products to come out as new.

VoIP Supply noted that their core values are similar to Teen Challenge which include commitment, service and integrity.

You can learn more about Teen Challenge here.

About VoIP Supply

To learn more, call (800) 398-8647, or visit voipsupply.com and follow us on social media: Facebook (VoIPSupply), Twitter (VoIPSupply) and LinkedIn (VoIPSupply)

Avaya/Nortel Replacement Program!

January 18, 2017 by Angela Burgin-Logan

Digium Switchvox Logo Replace and Save! Replace an Avaya or Nortel system with Digium’s award-winning Switchvox UC solution and put significantly more profit in your pocket.

Who: All Select, Registered, DMR and Service Provider partners in the US, United Kingdom, France, Canada, Australia, New Zealand, LATAM, Caribbean, India, South Africa and the Middle East.

What: Receive an additional 10% off the US MSRP for selected Switchvox appliances or Switchvox software downloads when sold to replace an Avaya or Nortel system.

When: Offer valid on qualified products from VoIP Supply between January 1 – March 31, 2017.

How: All you have to do is call in to VoIP Supply and request the Avaya/Nortel Replacement Promotion and you will receive your additional discount instantly!!

Get all of the details here! Call 1-800-398-8647 to speak to a VoIP Supply solutions specialist and to order now.

The Digium D45 Deal You Can’t Miss!

by Angela Burgin-Logan

Digium The Asterisk Company Logo The Digium deal that you have to seize is here! Start your new year off with a new IP phone at a great price. Get an instant $40 USD rebate on D45 IP phones while supplies last! Simply dial 1-800-398-8647 and mention the promotion to one of our VoIP Specialists at the time of purchase to receive your instant rebate.

The Digium D45 IP phone includes unprecedented HD Voice and plug-and-play deployment. With multiple line appearances, context sensitive soft keys, and advanced applications, you can access the information you need instantly. Digium’s phones also allow you to take full advantage of the flexibility and customization of Asterisk and Switchvox.

With voicemail, call log, contacts, phone status, user presence, parking and queue metrics, the Digium D45 IP phones provide simple, intuitive access to a wealth of information.

Don’t miss this Digium deal! Call 1-800-398-8647 now!

What is Digium’s Next Big Thing? Come to Find Out!

Cisco Buys AppDynamics for USD 3.7 Billion to Search for Growth

What Separates the Patton SN5541 eSBC from other Session Border Controllers?

What Does an ESBC Do?

The Advantages of Patton’s SN5541

Exclusive Free 2-Year Warranty Promotion

Forget the colorless offers, Choose Switchvox and get a free D60

What SIP Phone Could Connect Wirelessly?

What SIP Phone Could Connect Wirelessly?

Stay Tuned

VoIP Supply Celebrated MLK Day Of Service At Compass House

How to Resize Widgets on the Grandstream GXV3275

VoIP Supply Donates To Teen Challenge

Avaya/Nortel Replacement Program!

The Digium D45 Deal You Can’t Miss!

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