Yealink T48G setting up for use with Skype for Business Account

August 24, 2016 by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: Is the Spectralink Butterfly compatible with the Polycom Kirk 300 Server?. Today, we have more new real questions and answers from VoIP users just like you.

Yealink T48G setting up for use with Skype for Business Account

Q: I am new to VoIP system and have a Yealink T48G phone. How do I get this to work with a Skype for Business account? Please help guide me through the setup for this. I need to set up several phones.

A: Do you have a Lync account already set up on the network? You also should be running the latest firmware version for it to interact with Skype.
Q: What is a Lync account and how do I go about setting this up on a network? If I had a Lync account, would the phone automatically connect? Which version of the firmware should I be using?

A: Your organization must fill out an application form from Yealink and send in the MAC address of the phones. They will in return send you a license key and firmware for your phones.

You may find the following links useful:

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Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at 866-582-8591

Best Conference Phones for Different Room Sizes (Infographic)

by Ying-Hui Chen

best conference phones

When it comes to selecting the best conference phone, the first thing you need to consider is the size of the room that you will be using this solution in.

In this blog, you will find our top pick conference phones at VoIP Supply based on room sizes and why our customers can’t help but love them.

Small Rooms

Small meeting rooms usually can accommodate 4 to 10 participants. In this case, a conferencing solution that enables a microphone pickup range of 5 to 8 feet will be sufficient to provide clear conversations.

Polycom IP5000 is one of the most popular conferencing solutions for small room users. It features Polycom HD Voice technology with 7-foot microphone pickup and SIP interoperability that works seamlessly with a wide range of PBX including Asterisk based PBX at an affordable price.

If you are looking for a solution that can expand the capability to fit in a standard room when needed, consider Snom MeetingPoint. Suitable for up to 10 participants with optional add-on microphones for a larger recording range, Snom MeetingPoint IP Conference Phone features OmniSound® Full duplex broadband sound technology and 12 SIP registrations.

Standard/ Medium Rooms

Most small businesses have standard/ medium rooms which normally allow 12 to 20 participants at the same time. In a standard room, 10 to 14 foot microphone pickup will be required for all attendees to hear and be heard clearly.

Polycom IP 7000 can fit in this room environment just right. It is designed to eliminate listener fatigue with high-fidelity audio from 160 Hz to 22kHz and 20 foot microphone pickup range.

With optional expansion microphones and multiple call control interfaces, Polycom IP70000 gives you the flexibility you need. The wired microphones allow you to reach 7 feet away from the host IP7000 in any direction.

Another superior solution is the Yealink CP860, a 10-foot range and 5-way conferencing that’s designed to reduce wasted time and misunderstanding.

Featuring Optima HD sound quality, Yealink CP860 offers lifelike voice quality and eliminates annoying interruptions. Aside from the basic conferencing features, it also supports USB call recording and multiple different languages.

Optional expansion microphones are available for you to use in a larger group.

Large Rooms

Large meeting rooms can accommodate 20 or more attendees. In this case, you should consider a full conferencing service as it delivers the best audio/ video quality.

Grandstream IPVideoTalk conferencing service enables 8-100 participants in the same meeting with 1080 p video resolution and up to 8 video presenters.

GVC3200 with GAC2500 is complimentary with IPVideoTalkPro platform which not only allows for plug-and-play video conferencing but also being interoperable with any 3rd party SIP video conferencing platform.

If you are interested in downloading our infographic for the Best Conference for Different Room Sizes, please submit the form below.

What are the Best Tested Headsets for Skype?

August 22, 2016 by Ying-Hui Chen

Carrying around 33 billion minutes of international voice calls, Skype is known for its low rate and ease-of-use design.

You may grab whatever headset you have and connect it to your account just like many other do; however, if you expect to have the best sound quality with no cut-offs, you will need to get a Skype tested/ certified headset.

For your convenience, here we collect some of our best tested headsets for Skype at VoIP Supply.

Plantronics Blackwire C320 Binoural Headset

Plantronic C320 is a USB two-ear headset that supports wideband audio, noise cancelling microphone, and inline volume controls. This lightweight, customizable headset is highly durable for all-day use and the SoundGuard technology even protects you against audio spikes.

Busy workers also enjoy the indicator lights and audio alerts which give them call/ mute/ volume status to avoid interruptions.

Jabra UC Voice 250

If you are looking for a single ear USB headset, consider Jabra UC Voice 250. This headset is compatible with many leading Unified Communications (UC) platforms and softphones which is ideal for multitaskers like you.

Featuring plug and play design and intuitive call-control unit, Jabra UC Voice 250 enables fast adoption even for the first time users. Our customers love the thoughtful, dynamic EQ feature that auto adjusts audio for multimedia use, allowing you to switch back and forth among different platforms.

Sennheiser Presence UC ML Wireless Bluetooth Headset

Sennheiser Presence UC ML Headset is another great choice for Skype users. With up to 25 meters call range and 10 hours call time per charge, this wireless headset sets you free from your desk and is ideal for business professionals who need to be on the phone all day long.

Its Wind Safe and Sound Focus technologies give you crystal clear communications without unnecessary noises and interruptions. Whether you are in the office, in your car, or even on the road, Sennheiser Presence Headset has you all covered.

You can find more Skype tested equipment at our online store including phones, headsets, video phones and webcams. What headset do you use for your Skype? Do you have any recommended headset? We want to know!

Changing the Wallpaper on the Yealink T46G

August 19, 2016 by Steve Lopian

LCD color displays are quickly becoming the norm within the VoIP world. If you have one you probably have noticed, and have been displaying, the stock background your phone uses right out of the box.

While there are more lengthy ways to customize this background on the back end within the WebGUI, there oftentimes can be a fast and easy way to change things up with preloaded selections.

For this example, we will feature the Yealink T46G and show you how you can access a set of backgrounds you can quickly switch to if you need a change of scenery.

The first thing you will need to do is access the Main Menu. You can do this by hitting the Soft Key labeled Menu. Once you are in the main menu, you can then use the arrow pad located on the front face of the phone. You will use this to scroll through the menu options.

You will want to use the arrow pad to navigate to Basic Settings. This will be the icon on the screen that shows a wrench and a screwdriver.

Once you are on the Basic Setting screen, you will then use the Down Arrow key to navigate to Display. After clicking Display, you will be taken to your Display Options. From here you will then select the third option, which is Wallpaper.

Here you will be able to scroll through a few different choices of preloaded background. There are ten to choose from. They are mostly nature pictures, and range from waterfalls, flowers, raindrops and even outer space!

Once you have selected your background, the last step is to hit Save! After that you can return to your homescreen and find your new background!

On a budget? Choose Refresh Polycom Phones

by Youleidy Vega

Here at VoIP Supply, we pride ourselves at being the one stop shop for all of your VoIP hardware and software needs.

Our Refresh line of VoIP Hardware encompasses a large variety of phones, gateways and switches that have been reconditioned and put through a meticulous 10-step process to assure that our customers only receive quality products.

This month for our dose of Refresh, we are featuring Polycom VoIP phones that would make a great addition to any home or office.

Polycom IP 560

This is an advanced IP Phone with 4-lines and dual switched Gigabit Ethernet ports. Part of Polycom’s SoundPoint series, the IP 560 features HD Voice with wideband audio. You’ll be sure to hear and be heard clearly and echo-free. With a large backlit LCD display and support for Power over Ethernet (PoE) the IP 560 from Refresh is a great choice for management employees.

Polycom VVX310

Here you have a mid level VoIP Phone that is also part of Polycom’s Business Media Phone series. The VVX 310 is Gigabit and supports up to six lines. With dual RJ45 ports, this phone is suitable for call center operators and cubicle style environments. The VVX310 complements your PC by allowing you to view and manage workplace applications such as calendars, meeting reminders, and instant messaging presence right on the phone display.

Polycom IP6000 PoE

The IP 6000 provides crystal clear conference calls for small to medium sized rooms. Its 12-foot microphone pickup hears every word and clearly communicates it to the other end. Featuring full-duplex technology and echo cancellation, you won’t get any distracting drop-outs or redundancy. Supporting Power over Ethernet (PoE), this conference phone makes setup easier as it can be placed anywhere and not necessarily near an outlet. The IP 6000 is the perfect solution for all of your voice conferencing needs with advanced call handling, security, and provisioning features.

Refresh Polycom phones are not only dependable, but also affordable and backed by our full six month guarantee. We trust that our phones have been properly examined and upgraded with the latest firmware. We also intuitively set the phones back to their default settings so that you get a clean slate to work with. Lastly, we repackage the phones in all new bubble wrap and boxes with all the applicable original components (phone, handset cord, base stand, RJ45 cable and manuals). Rest assure that when you choose Refresh, you are choosing quality!

Bitcoin Accepted Here! What do you need to know?

August 18, 2016 by Ying-Hui Chen

Note: Beginning June of 2017, we are no longer accepting Bitcoin as a form of payment.

VoIP Supply has been accepting Bitcoin and helping many customers complete transactions efficiently since 2014.

Whether you are a current Bitcoin user or a new beginner, it’s important to educate yourself before you start using Bitcoin to avoid common pitfalls. Let’s dive in to learn.

What is Bitcoin?

Bitcoin is a type of digital currency that allows users to transfer funds via the Internet. It is operated independently of a central bank and secured by encryption techniques to verify the transactions.

Why use Bitcoin?

With Bitcoin, you can easily pay or get paid quickly without going through financial institutions. International customers are able to decrease the transaction time from standard 7-10 days to just few seconds with reduced transaction fees.

Domestic customers can also enjoy the ease-of-use and ability to complete large transactions without concerning the limitations from credit card companies. What’s even better is that Bitcoin has far less chance of fraud given that no credit card data is being transmitted or stored anywhere.

As an online retailer, the reduced transaction fees, increased speed of transactions, global reach and use, reduction in fraud capabilities are all appealing reasons for using Bitcoin. – Ben Sayers, CEO of VoIP Supply

How do I take advantage of Bitcoin?

Since Bitcoin is a new currency system, we recommend you visit bitcoin.org to understand the technology before you start. Getting started is simple. If you have never used Bitcoin before, you would have to choose your wallet according to the device you’d like to use for Bitcoin.

And then you can get some Bitcoin from accepting Bitcoin as a payment for goods/ services or purchasing from other Bitcoin users. Once you have your Bitcoin ready, simply select Bitcoin as your payment method when you check out and you are ready to go!

What has changed at VoIP Supply using Bitcoin?

To better serve Bitcoin users and reduce confusion, we have specific terms and conditions for customers who place an order from VoIP Supply using Bitcoin.

Read the complete VoIP Supply Bitcoin Terms and Conditions.

What if I don’t want to use Bitcoin?

Not a problem! You are still welcome to use other forms of payment. Aside from Bitcoin, we also accept Credit Card, Wire Transfer, Lease, and Paypal Express.

Do you have more questions about Bitcoin? Share your questions/ thoughts about this article below with us!

Grandstream GXP1615: How to Place a Call Using Call History

August 11, 2016 by Steve Lopian

Time is very valuable thing to all of us. We are constantly looking for ways to save it, and when it comes to work, anything that saves you time is worth doing!

One thing we all know is that having a VoIP phone at desk increases productivity and makes your life easier. Some VoIP phones are so feature rich, that we sometimes overlook some of the simple things that can speed up even the smallest of tasks. (more…)

Is the Spectralink Butterfly compatible with the Polycom Kirk 300 Server?

August 10, 2016 by Ying-Hui Chen

In previous Mom’s calling Q&A series, we have discussed: What is the Max Wattage Consumption for Polycom VVX310 and VVX410? Today, we have more new real questions and answers from VoIP users just like you. (more…)

Why Choose Skype for Business over Skype?

by Ying-Hui Chen

When it comes to Skype for Business, a common question we often hear is – we already have Skype account. Why do we need Skype for Business?

As you may know, Skype for Business is the business version of regular Skype that offers more office applications for business usage. In this blog, we will focus on three key benefits to explain why you should choose Skype for Business over regular Skype: Cloud PBX, Expanded Capability, Stricter Security Control. (more…)

Featured Customer: Highlands Fellowship

August 8, 2016 by Ying-Hui Chen

Highlands Fellowship was founded in April of 1995 with the vision of creating a church where imperfect people love to attend.

With multiple campuses in Virginia and an online campus, Highlands Fellowship believes that a church isn’t just a building – it’s the people. Let’s hear their story! (more…)

Yealink T48G setting up for use with Skype for Business Account