Microsoft announced that they will discontinue Office Live Meeting completely by end of this year.

Live Meeting is a popular online collaboration and web conferencing service that empowers businesses to conduct the real-time and interactive presentation.

Migrating to Skype for Business & Skype

The company is planning to migrate all data and applications from Live Meeting into Skype for Business and Skype Meeting Broadcast. Most of the features that were seen in Live Meeting have already been migrated to Skype for Business and Skype Meeting Broadcast and there are some new upgrades available such as a larger attendee scale.

Live Meeting users are encouraged to begin transferring their system to other similar solutions no later than December 31st, 2017, at which time Microsoft will fully close the Live Meeting service.

You can find the guides for transitioning to Skype here.

Other Web Collaboration Options

There are a lot of easy web collaboration tools available on the market that will provide you with even better interactive video conferencing, shared drive, and team collaboration.

Check out more VoIP service features here to learn how you can keep your employees connected in one system, regardless of their location. Call one of our VoIP experts at 1-800-398-8647 to get a free consultation!

Back in September 2017, Microsoft announced its new vision for intelligent communications which includes having Microsoft Teams replace Skype for Business for Office 365 users.

Now Microsoft is taking their first steps to bring comprehensive calling and meetings capabilities into Microsoft Teams! These major updates of the new calling features to Microsoft Teams are meant to accommodate previous Skype for Business users. Let’s check out some more details.

What’s New?

The new calling features provide full dialing capabilities, call history, hold/resume, speed dial, transfer, forwarding, caller ID masking, extension dialing, multi-call handling, simultaneous ringing, voicemail, text telephone (TTY) support and other advanced features. These new updates are currently rolling out and they should take an effect soon.

As part of this new roadmap of innovation, Microsoft also brings data and insights from the Microsoft Graph into Microsoft Teams to empower users to achieve more.

These new features have been provided by regular VoIP Services for a long time and there are multiple Cloud Service Providers on the market that cover much more advanced capabilities. Click here to check them out!

polycom-logoRecently, Polycom announced their integration of its HD voice and video technology into Microsoft’s Teams. Aside from this integration, Polycom also introduced two new audiovisual solutions, Polycom RealConnect Hybrid and Polycom Microsoft Skype Room System.

microsoftPolycom has a long-standing partnership with Microsoft and they are dedicated to supporting Microsoft customers in all stages of their collaboration which include Skype for Business, Office 365, and Microsoft Teams.

“We are pleased to partner with Polycom to integrate their core voice and video devices with the Microsoft Teams platform.  Microsoft Teams and solutions like Polycom MSR and Polycom RealPresence Group Series will be a powerful combination for customers that need high-quality collaboration experiences.” – Bob Davis, CVP, Skype Business Services & Office Product Group Customer Experience at Microsoft

Back in September 2017, Microsoft officials announced that they are planning to roll Skype for Business users to its Microsoft Teams group-chat service. Yesterday, Microsoft revealed some more details about this migration plan, which is expected to happen in the second quarter of 2018. Let’s take a look:microsoft

Microsoft will supplement the existing group chat capabilities in Teams with additional features such as screen sharing and federation between companies.

For team meetings, in addition to the chat history and audio conferencing preview features that offered by Teams, Microsoft plans to add meeting room support with Skype Room Systems and cloud video interoperability to allow a third-party to connect to Team meetings.

SKYPEAlso, more calling capabilities will be seen such as the ability to use existing lines to activate calling services in Office 365.

Recently, Polycom announced their integration of its HD voice and video technology into Microsoft’s Teams which shows their long-standing partnership with Microsoft and their dedicated support for Microsoft customers.

To have more information about Skype for Business, visit our site here!

October 3rd, 2017 – AudioCodes, a leading provider of voice networking solutions, announced their new solution expansions and enhancements for Skype for Business hybrid deployments.audiocode

The expansions and enhancements of AudioCodes One Voice for Skype for Business include IP Phones and room solutions, management capabilities, Microsoft Exchange Online Unified Messaging integration, call recording and CloudBond 365 hybrid and Cloud Connector Edition (CCE) solutions.

The comprehensive suite of voice solutions, products and service is now enhanced with IP Phones and room solutions, AudioCodes X-UM Solution, CloudBond 365, Once Voice Operation Center, Call recording with SmartTAP and other value-added applications.

Read more information here. This is another great breakthrough and integration for AudioCodes. We are thrilled to see more Skype for Business customers benefit from their enhanced solutions!

image-skyeSept. 27, 2017 – Microsoft announced at the big Ignite conference in Orlando that Microsoft Teams will replace Skype for Business soon.skype-for-business

The Teams will become a one-stop-shop in Office 365 for all of your conferencing need and  it will be covering features including making inbound and outbound calls to PSTN numbers, call transfers and voicemail. Teams meetings now have audio conferencing capabilities which allows you to join a meeting simply by dialing a phone number.

For more information, visit Microsoft Teams.

Not sure what that might affect your business? Call one of our VoIP Experts at 1-800-398-8647 and talk to them about more stable service options.

Are you using Skype for Business? Good news! Yamaha announced that their YVC-1000MS UC Microphone & Speaker System has now been certified with Skype for Business. This certification will ensure a seamless interoperation with Skype for Business applications.SKYPE

The Yamaha YVC-1000 is the latest UC communications device from Yamaha. It provides the best quality and most realistic sound, with volume levels up to 95dB. It also provides the user with HVAD (Human Voice Activity Detection) capabilities by filtering out noise automatically and only allowing for the human voices to be heard.

The YVC-1000 supports diverse connectivity in multiple ways:yvc1000

  • USB to PC – to support web conferencing
  • Bluetooth to Smartphone – to support teleconferencing
  • Audio In/Out to the Video Conference System – to support video conferencing

We are so excited to see that the YVC-1000MS made another milestone to become a truly easy-to-use solution!

voicemail-skype4b

The days of having to listen to your voicemails are gone and now more than ever, people are “reading” their voicemails.

It’s not a surprise to see Skype for Business (Lync) add new features. But what’s exciting is that, this time, the new feature will benefit almost everyone from small local businesses to international enterprise. Let’s check it out!

What does Voicemail Transcript do?

Voicemail Transcript automatically transcribes all incoming voicemails and delivers the text version together with the audio file to your inbox.

How does Voicemail Transcript help?

  • No more missing time-sensitive voicemails: Always miss important voicemails when you are outside somewhere noisy or not able to listen to the voicemails? You can now just read the text message without having to play the audio recording.
  • No need to write down a phone number: When someone leaves you a phone number via voicemail, the transcript writes it down for you automatically.
  • Hearing impairment is not a problem: For some that have difficulty listening to a voicemail due to hearing impairment, the transcript will come in handy to communicate in a timely manner.
  • Instant translation of foreign languages: Voicemail Transcript transcribes messages in the following languages (for the most recent list, click here)
    • Chinese
    • English
    • French
    • German
    • Italian
    • Portuguese
    • Spanish

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Some of the hosted service providers in our CloudSpan MarketPlace have had this type of feature for a while now and our customers just love it. If Skype for Business doesn’t work for you, check out the CloudSpan MarketPlace and let us do the rest! Call our VoIP experts today at 1-800-398-8647 to learn more!

skype4bSkype for Business is nothing new to small businesses looking for a basic VoIP system with extremely low rates. You may already know the basic capabilities of Skype for Business such as video/audio calls, instant messages, and file sharing. However, Skype for Business can so a lot more than just that! It also covers a wide range of useful business features that many businesses use every day. Let’s check it out!

7 Skype for Business Features You Won’t Want to Miss

#1 Microsoft Office Suite includes the latest Office applications for your PC and Mac. The suite covers Word, Excel, PowerPoint, Outlook and more. You can easily format or edit information with the right tools and create documents during a meeting.

#2 Click to Join online meetings. With just a touch or click on your screen, you can host online meetings with audio and/ or video over the Internet.
#3 PSTN Conferencing allows employees to attend meetings using a standard traditional telephone. Simply dial a local access number from a landline or dial out from a meeting to add in others.

#4 Meeting Broadcast provides the tools necessary to plan and produce large virtual meetings for up to 10, 000 attendees. Meetings include real-time polling and sentiment tracking. (Very useful for big announcements!)

#5 Modern Voice with Cloud PBX enables enterprises to switch from the old PBX systems to the Cloud system, where Office 365 can handle all of the communication management duties under one roof. Make, receive, and transfer calls anywhere without using a traditional phone system.

#6 Advanced Information Protection: The data loss prevention (DLP) and encryption, both protect your important information across Exchange Online, Skype for Business, and SharePoint Online. This will keep your content safe in the email, IM and meetings, and team sites.

#7 Analytics Tools includes live dashboards and interactive reports where non-technical users can visualize and analyze data efficiently. This feature gives you organizational insights based on information across Office 365.

See more features here!

Have questions about Skype for Business? Look for the best Skype for Business Equipment? Call one of our VoIP experts at 1-800-398-VoIP.

skype 4bApril 21st, 2017 – Microsoft released the April update for Skype for Business on Mac. Currently, Mac users are provided with features such as one-click to join, edge-to-edge video, and full-screen sharing. This April, Microsoft brings more improvements to support File Sharing during a chat for Office 365, and other advanced features include:

  • The video preview and button for answering calls via a notification
  • Users who receive calls from Delegate on behalf of Delegator will now be able to see the call made on behalf of Delegator
  • The contact names are sorted out alphabetically
  • Users are properly informed their meeting join request has been denied when trying to join multiple times
  • Fixed additional Exchange connections

Visit Microsoft’s website to learn more about the updates. Are you using Skype for Business on Mac? Have your improvement requests been heard?