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Sometimes products need to be returned. At VoIP Supply we know and understand that most of the time returning products is a big hassle. In an effort to, "not be like the other guys" we have created a very straightforward and transparent returns policy so that returning a product to VoIP Supply is simple and easy. Final Sale Products: All servers, PBXs, channel banks, gateways (analog or digital), software, service contracts, and batteries are not eligible for return or refund. Licenses are non-...

Prices and conditions of sale on all in-stock and special order merchandise are subject to change without notice. Every effort has been made to ensure the accuracy of all information contained herein. VoIP Supply makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Product and manufacturer names are used only for the purpose of identification only. The image displayed for every product might not be the exa...

1. Introduction VoIPSupply LLC, also referred to as “VoIPSupply ,” “we,” “us,” or “our”, take your privacy very seriously and are committed to providing you with a positive experience on VoIPSupply websites (or subdomains), including but not limited to www.voipsupply.com , portal.voipfulfillment.com (individually, a “Website” or collectively, the “Websites”) and in using our products or services (“Solution” or “Solutions”). This Privacy Statement applies to VoI...

Are you tangled in uncertainty about a VoIP phone system? Imagine freeing yourself of that closet full of telephony equipment called your PBX. You'd have no more complex wiring to deal with. You'd end the lack of visibility into your most crucial piece of communications equipment. Heck, you could even kick the phone guy to the curb. Think these thoughts are too good to be true? Think again my friend. You can free yourself from the pain of your current PBX. You c...

Your local network & Internet Connection Your Calling Habits The PSTN Your disaster plan A premise or hosted phone system & VoIP service Your calling rates Your VoIP hardware Your budget & ROI In-house talent to maintain the system Getting all of the pieces to the puzzle Remember when you were a kid how much fun you'd have putting together a jigsaw puzzle? Your whole family would gather around the kit...

Don't jam a square peg in a round hole You've probably used the phrase, "jamming a square peg in a round hole" to describe a time when you got the job done without using the right pieces. When it comes to VoIP you can jam a square peg in a round hole too. Like when you use desktop VoIP phones in your conference room. Sure it works, but it's not the right piece. You might not be aware that there exist different types of VoIP phones. Each type serves a different purpose or e...

There's a VoIP phone for every role Typically, the phrase VoIP phones is all someone ever knows of a VoIP system. This makes getting the right VoIP phone in their hands extremely important. In a perfect world you'd be able to easily assess the needs of every person using your VoIP system. This would ensure that the VoIP phone they receive matches their needs. You probably don't live in a perfect world. It's likely difficult or downright...

Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...

Video Conferencing (AKA Telepresence) is the next big thing in business communications. Make no mistake, Video Conferencing is not simply a high-tech replacement for the conference phone, it is an eternal solution to many communications shortcomings in business, and a wishing well overflowing with ROI. Forget your Object Fixation - a little creativity goes a long way when using Video Conferencing. Make sure to read Benefits of Video Conferencing , for a list of applicable video-based solution...

Effective communication is more critical now than ever, especially with employees working remotely, virtual, and in-office collaboration needs made easy. Video conferencing devices have become essential tools, enabling simple collaboration, enhancing productivity, and fostering real-time connections no matter where you're located. By investing in high-quality video conferencing equipment, businesses can bridge the gap between remote and in-office teams, ensuring clear, face-to-face intera...

Video Conferencing Systems has streamlined the process for our customers to take them from a Video Conferencing wish to a full deployment. This article begins at point zero and takes you through the architectural set-up to the first test call. Learn the Basics So you want to deploy Video Conferencing to enhance your business communications. Now what? Please read our other entries, including, “ What is Video Conferencing? ,” “ How Does Video Conferencing Work? ” and “ Benefits of Vid...

Under the penname of Miss Manners, Judith Martin has fearlessly guided us through the years with recommendations and rules on personal and professional etiquette. Although she does not offer any Video Conferencing-specific advice, we can be sure that she would agree with our compilation of Video Etiquette advice. Be Ready for Guests! Would you invite your clients to your home without a little housekeeping? Definitely not! The same concept applies to Video Conferencing. What does your backdrop r...

Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the Seller free of any liens or encumbrances, including third-party software, which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances, or regulations, including export laws. Seller is responsible for complying with any and all such laws. Furthermore, Seller warrants ...

Simply put, HD voice makes everything (voice) better. With an HD voice call delivering twice the sound as a narrowband one, there's much more audio information provided for the brain to process, resulting in less fatigue and better comprehension. Computer-based processes like voice recognition and speech-to-text also gain from HD voice, with better accuracy. Advocates of HD voice use the cliche' of a call sounding as clear and natural as if you are talking...

If your product has stopped working outside of 30 days and inside of one year , here is how you proceed based on the manufacturer of the product: Adtran : All Adtran products are Refer Direct which means that customers have to contact Adtran at 888-423-8726 for all defective items. Algo : In the unlikely event your Algo product should develop a problem, please contact Algo Technical Support first . The Algo team may be able to help resolve the problem over the phone, thus saving the expen...

Desktop Versus Room Video Conferencing The Company-Wide Deployment Welcome to the Video Conferencing VERSUS. Today we are discussing the choice between a Desktop and a Conference Room system deployment for your organization. So you want to deploy Video Conferencing in your company and you have been tasked with choosing whether to buy a system for your conference room, a personal system for each user, or both. If you are feeling overwhelmed, you can rest assured that we will help you to ful...

Small Business Video Conferencing Solutions: A Scalable Approach Video conferencing has become an essential tool for small businesses, offering scalability in both user capacity and cost. When implementing a video conferencing system, it is important to gather key information to ensure the setup fits your business’s specific needs. Key factors to consider include the number of sites, calling patterns between them, and the number of participants at each endpoint. Once you have this in...

Why Work With VoIP Supply? Of course, it’s understandable that you’d have this question. We ask our partners the same thing about them. That’s why our team came together to create this list. We hope it answers your questions, but if not, feel free to give us a call. We’d love to spend more time explaining "Why VoIP Supply?"   12 Reasons to Buy From VoIP Supply! (Because 10 Wasn't Enough)   1. We, The People     Everyone at VoIP Supply is passionate about w...

  2002 Bored after the sale of his company IVR, Inc., Ben started B2 Technologies at the beginning of 2002 as a software development company focused on creating a stock trading platform based on Trade Station. After several months of deployment, it was evident to Ben that the stock market wasn't for him; his true passion lay in technology equipment and services. Over the next year, Ben transformed B2 Technologies from a software development company to an IT asset management firm assisting ...

We are not in business to win awards, but we seem to be winning quite a few... Here are some of the more prominent ones that we are especially proud of:     2024 Awards Buffalo Best Places to Work Nomination 2024   2023 Awards Buffalo Best Places to Work Nomination 2023 2022 Awards 3CX Titanium Partner 2022  Buffalo Best Places to Work Nomination 2022 2021 Awards Nextiva Nexus Partner Program - Platinum Premier 3CX Titanium P...

Show and Tell - VoIP Supply Press Room We're a small business, we've tried (almost) everything. We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...

Seamlessly integrate your existing systems electronically with VoIP Fulfillment’s easy to incorporate and execute API. Make VoIP Fulfillment a seamless part of your existing operations by sending and receiving orders, customer and returns data without the need for headcount with these electronic ordering and integration services. Using either our online customer portal or our API, we receive your customer shipping information and almost immediately, process the orders and when applicable upload ...

Access your operational and service data on-demand and in real time. Access important operational and service data on-demand in real time from anywhere via your account management portal, your customized phone App or live account manager with VoIP Fulfillment’s account management and support services. Dedicated Account Manager / Online Account Management Portal Customized Reporting (Inventory / Invoicing / RMA Data / Shipping Tracking Information) Real-time access to inventory levels...

All the tools to make your website and transactions a success! Are you interested in partnering with the industry's leading VoIP solutions provider? Consider joining the VoIP Supply Affiliate Program! VoIP Supply has emerged as the leading VoIP hardware and service supplier in the VoIP market space and this is one of the easiest programs to join and participate in! How does it work? Joining the VoIP Supply Affiliate Program gives your customers access to one of the largest V...

Why VoIP Fulfillment by VoIP Supply? The team behind VoIP Fulfillment by VoIP Supply has been providing provisioning and fulfillment to VoIP Service Providers since the industry's beginning. Many of our past and current customers were pioneers in residential and hosted VoIP back in the early 2000 era. By taking advantage of the services that we have to offer and the expertise we have in-house, these customers have been able to focus on the sales and marketing aspect of their business rathe...

Why Broadvoice?     Full featured and value prized with geo-redundant network for seamless calling     International unlimited calling plans to 72 countries     Cloud hosted VoIP & SIP Trunking with tight QoS delivery via SDWan   Broadvoice   Communicator now  includes a beta version of  video   calling!  This feature is perfect for small team communication, allowing group chats to move to  v...

Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...

Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the seller free of any liens or encumbrances, including third-party software which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances or regulations, including export laws. Seller is responsible for complying with any and all such laws. All Equipment titles shall ...

Broadvoice is a leading VoIP provider specializing in business phone services. They are experts in state-of-the-art business phone systems. Broadvoice's cloud technology can expand or contract with the growth of any business and save them more money. With little or no IT support required, Broadvoice phone systems are second-to-none in the field of business communication technology. Broadvoice   Communicator now  includes a beta version of  video   calling! ...

About Sangoma Switchvox Cloud Switchvox Cloud is a powerful unified communications (UC) solution designed for small and medium-sized businesses ranging from five users to hundreds of users located in the lower 48 states.  Straightforward, all-inclusive affordable pricing starting as low as $12.99 per user provides  every user  access  to every feature  including mobility, conferencing, call queues, unified messaging, presence, chat, voicemail, on-demand report...

About RingCentral RingCentral is a publicly traded provider of cloud-based VoIP systems for businesses. It serves over 350,000 organizations with its innovative and secure VoIP solution to connect employees, boost work efficiency, and strengthen customer relationships. Thier cloud-based business phone service and virtual PBX includes a comprehensive set of business features that unify voice, video, and collaboration, conferencing, fax, and more. About RingCentral for Microso...

In the past, VoIP Supply’s Edu Assist Program helped hundreds of educational institutions deploy VoIP phone systems.  With  Edu Assist  from VoIP Supply, educational purchasers also receive the following: Expertise  - Manufacturer certified VoIP experts giving you FREE pre-sale consultations No Hassles  - No fine print, no runaround, and the industry’s leading returns policy Protection  - Extended product warranties (go3) ...

Financial services now choose VoIP technology to deliver the best customer experience With the demand for expert access and the ever increasing need for secure solutions, the FinTech community is now turning to VoIP to meet these requirements. There are other key areas that implementing a VoIP solution can help to improve the way your business operates, such as giving your employees the ability to work from anywhere, real-time approval on important decisions through ...

Featured Product - Polycom VVX 250     Key Features 4 Line Keys, 4 Soft Keys 2.8" Color LCD Screen In Call Keys: Call Transfer & Hold HD Audio, 1 USB Port, & 2x Gig-E Ports          Access to Polycom VVX 401 Datasheet          Access to the VVX401 User Guide   Overview The Polycom VVX 250 is the color phone for SoHo (sm...

VoIP Supply and SYSTM have teamed up to offer our partners the ability to spin up Digium Switchvox in the cloud. Come have some fun….! When your busniess experiences a failure or outage, simple access your “Spare-in-the-Air”, restore your backup, re-register your phones, point your main number and your business will be back up and running in no time! What Is Included?   Virtualized Digium Siwtchvox instance (and many others) Hosted and deliv...

What is GDMS? Grandstream Device Management System (GDMS) provides a centralized interface for enterprises, service providers, channel partners and multi-site businesses to configure, provision, manage, monitor and troubleshoot large deployments of Grandstream endpoints in batches by site, group or model. Supported Grandstream devices include the SP820, GXV3300, GVC3210, GRP2600 Series, DECT Series, HT800, GXP2100, and more! This service is now available!  Click here ...

About 3CX 3CX provides an open standards communications solution with complete Unified Communications. From the basic calling features to more advanced contact center requirements, 3CX accommodates your every need at a fraction of the cost. It's so easy to install and maintain your communication system with 3CX, whether you are on-premise or in the cloud! Why Choose 3CX? Unbeatable Price – Save up to 80% per year Open Platform – Don&r...

Get Cyber Certified! CyberData is looking to identify, educate, train, and certify Value Added Resellers and Installers/Integrators who are interested in supporting end-user customers through consultation, product procurement, and on-site installation of CyberData IP Paging devices. What’s in it for you in addition to MORE BUSINESS? Placement of your logo and a hyperlink to your website from the CyberData website. CyberData will send you leads for customers needing assist...

About Zoom Phone Zoom phone is one of the most popular VoIP service providers for individual users, all-sized businesses, enterprises, and more. As a leader in modern enterprise video communications, Zoom service is known for its simplicity and flexibility. It provides a reliable cloud platform for video and audio conferencing, chat and webinars.  Why Zoom Phone? Secure HD audio provides exceptional clarity and quality to all business interactions ...

March Mayhem | Round One - Game One - ENDED! Vote for the VoIP phone that you think has the best features, functionality, and quality! The final winner phone will be announced on April 1st!  One lucky winner will be drawn randomly on April 1st from all voters of the winning IP Phone to enjoy  one $150 Amazon Gift Card ! *Must be within the continental US to be eligible to win! Snom D785 is the winner of round one game one! See the detailed rules here. &nbs...

March Mayhem | Round One - Game Three - Ended! Vote for the VoIP phone that you think has the best features, functionality, and quality! The final winner phone will be announced on April 1st!  One lucky winner will be drawn randomly on April 1st from all voters of the winning IP Phone to enjoy  one $150 Amazon Gift Card ! *Must be within the continental US to be eligible to win! Fanvil X5U is the winner!   Fanvil X5U The Fanvil X5U is...

  WHAT IS VONETO TEAMS? Cloud based service that integrates your M365 Teams users with their phone system so that each user only has 1 application for everything. DOES VONETO TEAMS WORK FOR CLOUD BASED OR ON-PREMIS PBX SYSTEMS? Yes, we will provide integration regardless of where your PBX is. WHAT IS REQUIRED TO USE VONETO TEAMS? All you need are 2 things – 1) Select one of Sangoma’s PBX platforms including Switchvox, FreePBX or PBXact or you may use any A...

WAREHOUSE ASSOCIATE JOB SUMMARY: The warehouse associate is responsible for performing shipping, receiving, and/or stocking activities as part of the day-to-day operations of the company’s warehouse. The warehouse associate will be trained in all aspects of warehouse operations including stocking and maintenance of the area and will be able to function as back-up in cases of absence. Their primary function is receiving and shipping. RECEIVING RESPONSIBILITIES: Review incoming packages and pr...

About Bicom Systems Bicom Systems was the first company to deliver Open Source Communications Software as Professional Turnkey Solutions. By combining the best of open source telephony and its own proprietary software, Bicom Systems can provide enterprises with turnkey solutions that take account of the clients’ exact needs within a very cost-effective framework - giving CIOs the safest choice. This mix includes royalty-free software, vibrant open source communities, ava...

     Don Stefanie   Email: dons@voipsupply.com   Direct: 716-213-6906                          About Don  Hi, my name is Don Stefanie, and I am here to help you with all of your VoIP needs. Please feel free to drop me a line or give me a ring, and I will help you put together your VoIP solution today. I am integrity driven with a passion for partnership and repeat customer business. Over 25 years as a sales professional with the...

Seamlessly Integrate Your Existing Systems Electronically With VoIP Fulfillment’s Easy to Incorporate and Execute API. Experience a seamless integration with VoIP Fulfillment, effortlessly incorporating our services into your existing operations. Our electronic ordering and integration services eliminate the need for additional staff, allowing you to streamline processes. Through our online customer portal or API, you can conveniently send and receive orders, customer data, and returns info...

Access Your Operational and Service Data On-Demand and in Real Time Gain instant access to crucial operational and service data, anytime and from anywhere, with VoIP Fulfillment's comprehensive account management and support services. Utilize our user-friendly account management portal, personalized phone app, or connect directly with a dedicated account manager for real-time information. With our solutions, you have the power to stay informed and in control, ensuring seamless operations and outs...

Position: Government Sales Associate (VoIP Supply Product Sales - Buffalo, NY Remote)   VoIP Supply, a Sangoma company, is seeking a   Government Sales Associate  who will represent VoIP Supply’s customers in managing and expanding relationships with government clients within the GSA framework. This role focuses on selling VoIP hardware and solutions while fostering new business opportunities. You will actively participate in training, sales activities, and the...

Affiliate Terms & Conditions 1. General The present Terms and Conditions regulate the Affiliate Program provided by the Merchant and represent the agreement between the seller and the individual or entity joining the Affiliate Program (the "Affiliate" , "you" ). Please read the following article carefully as it represents a legally binding agreement between you and the Merchant . By submitting your application and thereafter participating in the Affiliate Program, you agree to comply with ...

Unified Office provides VoIP solutions especially targeted toward vertical markets. The Total Connect Now solution guarantees no missed calls, exceptional call quality, and zero downtime. It provides real-time business analytics and alerts, enabling users to monitor and adjust workflows from any device. Key innovations include an AI-powered suite for sentiment analysis, staff engagement, and whisper-coaching. These applications help businesses streamline operations, deliver exemplary customer ...

Support Frequently Asked Questions What is CloudSpan? CloudSpan is VoIP Supply's PBX licensing and hosting portal. Purchase licenses and hosting, and manage every one of your instances and locations from one dashboard. Stay on top of your licenses and any issues with real-time notification updates. With CloudSpan you are not limited to a single provider or way o...