A Digium Switchvox phone system is known for its powerful full feature set and its web-based, real-time management system. As Switchvox gains more popularity among small to medium-sized businesses, this unique phone system relentlessly improves to meet the requirements of a wide range of users. Will Digium Switchvox fit your organization? Let’s find out!

Who Are Digium Switchvox’s Ideal Users?

Digium Switchvox is designed to meet the unique needs of many businesses, the four most ideal users being call centers, education, healthcare, and professional service:

Call Centers

Digium Switchvox provides advanced features such as Call Queues, Wallboard, and Reporting to help you improve customers satisfaction to clients, users and administrators alike. Unlike traditional call center solutions, Switchvox automates call flows and optimizes your staff efficiency all without expensive add-ons or fees! Now you can finally focus on what’s important – providing your clients with the best service possible.

Education

Schools and educational institutions need an affordable, easy-to-use communication solution, and that’s exactly what Digium Switchvox offers! Switchvox VoIP phone system makes it so simple to replace an older system and quickly experience the benefits of using mobile applications, conference rooms, and other advanced features. See more benefits here:

• Effective Paging: Broadcast emergency alerts via a paging system that goes out directly to parents’ phones
• Low cost: Low upfront costs, industry-low annual costs, and all features included!
• Easy to Use: Intuitive and powerful web-based interface, handsets, and mobile applications.

See what Frederick Bird Primary School has to say about Digium Switchvox!

Health Care

Switchvox phone system does more than just answering phone calls, it allows you to connect staff and patients within minutes, to respond faster, to have patient data at your fingertips from your office or mobile phone! It also helps practice achieving HIPAA compliance with features such as call recording, call monitoring, secure access to data through web portals and other security features.

“Among the reasons for selecting Digium was the flexibility of the Switchvox Unified Communications solution – the family of IP PBXs delivers web interface applications directly to the telephone handset. Known for its user-friendly edge with administrators, it also has a price point advantage.” – Strategic Health Care of Santa Barbara

Professional Services

Switchvox empowers your staff to work whenever and wherever the job requires. With mobility available through the use of softphone applications, Switchvox allows your team to not just work remotely but to work remotely as if they were still in the office! Learn more about Switchvox Softphone features here. Other advanced features such as Call Routing and Voicemail to Email will save you a lot of time, closing more deals efficiently.

There you have it! Remember, these are just four of the most common ideal users. Digium Switchvox phone system can be applied to a variety of industries and meet the unique needs of your business. Contact our VoIP experts today at 1-800-398-8647 to find out how you can take full advantage of it!

As time moves forward so does technology, and when it comes to the VoIP world, things are moving faster than ever.  Long gone are the days of proprietary systems with huge price tags and little to no freedom.

That’s right, these days we are seeing more and more enterprise level businesses switching there proprietary VoIP phone systems to open source VoIP phone systems.

There is, however, one common misunderstanding when it comes to open source VoIP at the enterprise level, and that is that there are more security risks.  Perhaps at one point in time, that statement would have had some truth to it, but these days, it’s simply not the case.

Not only are you able to maintain the same level of security with the right components, but you are also going to save money, and who doesn’t want to save money?

Here at VoIP Supply, we noticed that there have been a lot more enterprises coming to us looking for the switch to an open source platform, but at the same time, we most certainly have noticed that this “security risk” stigma is still very real.

So what did we do?  We brought in the Vice President of Marketing at Sangoma Technologies and General Manager of the CCD Business Unit at Sangoma, Jim Machi.  We sat down with Jim to talk a little bit about how easy it can be to secure your enterprise business.

Catch the video of our interview here and be sure to leave any comments or questions below!

Do you run an enterprise IT department? What type of VoIP phone system are you using? We want to know!