It is hard to imagine a job that doesn’t need a phone. There are an endless amount of different and unique jobs our there, but I’m pretty sure every one of them, one way or another, needs a phone in some capacity of the business.

For this blog, I want to focus on the jobs that are not set in a cushy air conditioned office. Instead, I want to talk about the jobs that need wireless phones, or better yet, wireless VoIP phones.

What is the first job that comes to mind when you think of wireless phones? For me, I immediately thought of a construction job. Because construction can get messy, I would also have to assume that the wireless phones they are using are also ruggedized AND probably even DECT!

What kind of phone could cover all those bases? Well, I’m sure there are several. But for this blog, we are going to use the Snom M85 as an example. This is a wireless DECT phone that can take a beating and will last you a very long time. m85

Aside from this phone’s long range and nearly bulletproof casing, there is one weakness. This weakness is something that all phones have, their buttons. No matter how much of a beating this phone can take, if you press up against something or if you drop it down the stairs, you run the extreme risk of accidental use. Like….calling someone, paging someone, etc.

Luckily, the Snom M85 has you covered with its Automatic Keylock. This is a function that can take the frustration out of your day, and it is easy to manage.

How to Lock and Unlock the Snom M85 Ruggedized DECT Phone

If you would like to lock and unlock your phone manually every time, then all you have to do is:

  1. Press the star key and hold down for at least 3 seconds
  2. A lock symbol will appear in the top line of the display
  3. When pushing a button while locked, the keylock message will appear

See, that was easy! To unlock your M85 after it has been locked all you do is:

  1. Hold the star key down until the lock icon disappears
  2. The phone will then be unlocked and ready for use

That might be the easiest set of directions I have ever seen! But one more cool feature this phone has is the Automatic Keylock feature.

How to Use Automatic Keylock on the Snom M85

This will allow the phone to lock itself if it has not been used in a selected period of time. How do you set this? Again, simple! Just follow these easy steps:

  1. From the menu, select Security
  2. Then select Automatic keylock
  3. From there must select the number of second or minutes. Your choices are 15, 30, or 45 seconds, or 1 to 5 minutes. This will set the inactivity period before your phone locks itself
  4. Press the red End Call key until you return to the home screen

And that’s it! Depending on how long you selected, if your phone is not active, it will lock itself and prevent unwanted phone calls, leaving your phone off the hook, or draining the battery.

To unlock the phone after it has locked itself, just use the same manual steps and hold the star key until it unlocks.

Do you have a ruggedized wireless phone at work? Do you use the Snom M85? If not, what do you use? We want to know! Also, what How-To blogs would you like to see in the future? Let us know in the comments!

When it comes to conference phones, there is something for everyone. On some level, almost every company needs one and with all the options that are out there, it can sometimes be difficult deciding what conference phone will be the best fit for your conference room.

We can all agree that the most important thing to consider when choosing a conference phone is how well the party on the other line can hear you, and your team. It can be unprofessional if your client on the other end of the phone call has to keep asking to repeat something you said. This alone can set the wrong tone for your call and can have an impact on your business. And while some conference phone mics can go a long way when it comes to picking up voices at a distance, sometimes you just need more.

Imagine yourself in a huge conference room with 75 other people and you are about to call a client to potentially close a massive deal. One conference phone in the center of this room may not be enough to capture everyone’s voice! So what is the solution? Well, there are many different things that you can do to increase your conference phones range, but one option (the most logical thing to do) is to add more mics!

Let’s take the VTech VCS752 for example. This high-end conference phone actually comes equipped with two, that’s right, TWO wireless microphones that you can use to extend its normal range!

These two wireless mics actually charge off of the actual conference phone in their own little charging cradles and when fully charged, will give you 12 hours of talk time! These microphones are great, but they are small.

When I first saw them, I thought to myself “What if they get lost? With so many people coming in and out of the conference room, they are sure to be misplaced.” But then, VTech came through once more!

The VCS752 is equipped to handle such a situation with a Microphone Locater option, and it’s easy to use!

How to Locate Your Wireless Mics for the VTech VCS752

If you have a scheduled conference call and are missing one, or both of these microphones simply press MENU and then highlight and select STATUS. Once you bring up the status menu, highlight and select Wireless microphone. This will bring up the wireless microphone menu and you see an option to select Locate.

After selecting locate, your wireless microphones will begin to ring, making it simple to find them. After all, they are probably right in front of you, hiding under a stack of paper or behind a water bottle.

Once you have located your wireless mics, you can press CANCEL/Back right on the conference phone to stop the ringing, or they will stop on their own after 30 seconds. Also, placing them back in their charging cradles or hitting MUTE ALL on the wireless mic will stop the location tone.

So, if you are having trouble being heard in your conference room, and you are looking for an easy solution, give the VTech VCS752 a try! Do you already use the VCS752? How do you like it? Let us know!

Wifi phones are becoming more popular in the workplace. This is especially true in warehouse and hospital settings.

If you work in a hospital, having a WiFi phone allows you to carry your phone on you at all times. This is a very important feature because it can eliminate the need to be paged, and having to continually check a desk phone for messages and missed calls, which can become daunting.

If you are in a large warehouse setting, then you know how frustrating it can be when you are across the room from a ringing desk phone. WiFi phones help solve this problem by allowing you to answer a call from anywhere, which can boost productivity instantly!

One of the more popular WiFi phones that are on the market right now is the Incom 1000G. This phone is feature rich and is easy-to-use.

For those of you that already have this phone, or are still learning how to utilize the phone’s features, we are going to cover how to transfer a call.


How to Transfer a Call with the Incom 1000G

incom-1000gThis simple, but important feature is easy to use on the Incom 1000G. If you are on the line with a customer or patient, and you need to transfer them to a different department, simply press the Send button to place the caller on hold.

Once the call is on hold, you then dial the number or extension you are transferring to. Once the number is dialed, press the send button again. This will begin calling while your original call remains on hold.

After the call is answered you will then press the left” •” button. This will access your menu. From the menu, highlight the transfer option using the directional pad in the center of the phone and press OK.

And VOILA! Your call is transferred! It can feel pretty good to be more efficient on the phone, especially while being anywhere in the workplace. If you feel like this is something that can benefit your productivity, then I would highly recommend looking into the Incom 1000G for your business or workplace!

Do you have a different WiFi phone that you use currently? Let us know what it is!

Going on a vacation? Going to be out of the office all day? snom 725

Did you know that the Snom 700 model phone has a feature that allows you to lock your keypad? It’s very simple to use! All you have to do is push and hold the (…*) button on the keypad. Hold it down for a few seconds until a Lock icon appears on the phone’s screen.

Once the phone is locked, the keypad will be disabled. The phone will remain locked until you, of course, unlock it. To do this, you simply push and hold the (…*) button again. Once the phone is unlocked, you will be required to enter you Voicemail PIN. Once your Voicemail PIN is entered, everything will be set back to normal and you can get back to work.

For more information on the Snom 700 line of phones, or anything else offered by Snom, please click here.

If the 2.8 inch color display on your new Grandstream GXP2135 is too bright or dim out of the box, then follow these quick and easy steps to adjust the brightness! Because not all office settings are the same, Grandstream has made it simple to customize this small, but important detail on your new phone.

Start by pressing the round Menu button on the front face of the phone.

Then select Preference, followed by Appearance.

Once you are there, select Idle LCD Brightness. From there, you will be able to adjust the brightness of your screen by pressing the Left and Right arrow keys.

One easy way to break the “cookie-cutter” office vibe at work is to change up the ringtone on your desk phone. If you are using a VVX 400 series polycom, follow these quick steps to personalize your workspace!

From the home screen, select Settings, then select Basic, followed by Ring Type.

*If there are multiple lines configured on your desk phone, you must select what line you would like to apply the ringtone to.

Once you are on the Ring Type screen, you can then use the Up and Down arrow keys to choose your ringtone! Simply press play to sample the ringtones when making your choice!

Lastly, in case you are wondering, the default ringtone for the Polycom VVX 400 series is Low Trill.
vvx series ringtone