The Cloud 9 is a webinar series co-hosted by VoIP Supply and Sangoma that includes 9 webinars with various must-learn VoIP Cloud Service topics, starting from December 5th, 2017 ending April 26th, 2018. This is a unique opportunity for all of you who are interested in learning effectively about in-depth VoIP in a timely manner.


Also, you will be entered to wingiveaways

  • One s500 IP Phone (worth $149) when you register & attend 5+ webinars – Five winners will be selected
  • One s705 IP Phone (worth $229) when you register and attend all 9 webinars! – One winner will be selected

Must be located within the continental US to be eligible for the prize. Winners will be selected randomly and announced during the webinars! Register early before they are all filled up!


What are the Topics?

Register for all 9 webinars here!

  • Dec. 5, 2017           PBXact Cloud: Setup and Installation
  • – Ended

  • Dec. 19, 2017         PBXact Cloud: Daily Operations
  • – Ended

  • Jan. 16, 2018          Securing your VoIP Solution Part 1- Ended Sign Me Up Now!
  • Feb. 6, 2018           Securing your VoIP Solution Part 2
  • – Ended

  • Feb. 20, 2018         Zulu: Much More Than a Softphone
  • – Ended

  • March 6, 2018       SIPStation: What is it and How is it Used?
  • – Ended

  • March 20, 2018     FaxStation: Faxing Without a Fax Machine
  • – Ended

  • April 5, 2018          User Control Panel for PBXact Cloud and FreePBX
  • April 26, 2018        Sangoma Solutions: How do They All Connect?


Who Should Attend?

  • Individuals/organizations selling
  • IT & Telecom professionals
  • Service providers’ technical personnel
  • Anyone who is interested in learning about VoIP in depth


Why Cloud 9 Webinars?

  • Learn about all important VoIP topics efficiently in one place
  • Get answers from VoIP experts during the interactive webinar(s)
  • Steal the secrets of selling Sangoma’s PBXact Cloud
  • Enter to win one of five s500 IP Phones or one s705 IP Phone! See details above.

When it comes to choosing a VoIP service provider, there can be a lot of questions.  Just a quick check online will show you there are more options than you thought possible!  That’s why it’s important to keep a clear head and focus on the most important things.

There are a lot of things to consider.  Not just about your future VoIP provider, but about your business too.  We felt that this topic absolutely needed a video, and we delivered!

So, take a minute and check out some of the most important things to keep in mind when choosing your provider.  And always remember, if you still have questions or just can’t seem to find the answers, you can always give us a call at 1-800-398-8647.  Our team of experts can take you down the correct path and find a solution that is right for you!


As many of you know, Skype service is free of charge among Skype users. Actually, until today, millions of users rely on Skype service to communicate over the internet with friends, families, and even business partners. You certainly would wonder if you could utilize Skype in your business as well. To answer that question, we first have to take a look at the pros and cons of Skype.



Skype is well known for its less expensive service and easy installation process which are the two main unbeatable advantages in the industry. The fee can be as low as $0.02/ minute for Skype and $2/ month for Skype for Business. Simply download the software, you are ready to talk!

Covering almost all basic VoIP functions that users expect, Skype satisfies VoIP users with fundamental needs. Skype for Business further expands the capabilities such as the number of attendees allowed in the same video conference to better fit for business usage. Here is a list of the unctions you can expect from Skype and Skype for Business:

  • Call waiting and forwarding
  • Voicemail
  • Caller ID
  • Video calling and screen sharing
  • SMS text messaging

You can visit Skype’s page for more detailed features and functions. To learn about the difference between Skype and Skype for Business, please refer to our blog.



It sounds great so far; however, if your business requires more advanced functions such as call return and blocking, you may want to seek for other VoIP service providers. Also, Skype doesn’t provide emergency call (911) service like many other VoIP service providers or landlines offer. Therefore, you will want to have a backup support for emergencies.

In addition, Skype for Business is designed to be used as a softphone that can only generate calls through a computer, cellphone, or tablet apps but not on a regular telephone. To have the best communication quality, certified hardware is required. Visit our store for Skype for Business equipment and Skype equipment.

Back to our question, is Skype good enough for your business? It depends on how much your business needs for VoIP. For small business with a limited budget who only expects basic VoIP functions, Skype could be a great deal. However, for larger-scaled companies and enterprises, the functions and services offered by Skype might not suffice their demands.

If you are looking for a VoIP Cloud Service provider that can meet your unique business needs, please give us a call today at 1-800-398-VoIP or fill out the form below for a free Cloud Service consultation. Our VoIP expert will evaluate your case and find you a perfect match for your business.

7 Reasons to Switch to VoIP Service (1)

The decision of moving your phone system over to VoIP sometimes does not come easy and may inherit some speed bumps along the way. Here are 7 reasons why you should take the time to move over to a VoIP phone system.

Check out these benefits with a short description of each.

Reason #1

Less Expensive Phone Service

VoIP Service allows you to drop your old telephone service, reduce long distance costs and offer plans that allow you to only pay for what you use.

Reason #2


VoIP service brings such features as call routing, voicemail to email, advanced call reporting and call presence. Also, the outward appearance won’t change much to your users and that will ease the transition and learning period of the phone system.

Reason #3

High Flexibility

Whether you need to work from home or are out on a business trip you can log in to your business phone system remotely and receive all the benefits as if you were sitting right in your office. When you make calls you can appear to be calling from the same number and you will be able to dial extensions to reach coworkers.


Reason #4

Slow Implementation – Test it out on part of your system

There is no need to make the big switch all at once. With a VoIP Service you have the option to slowly transition your business phone system. Once you try it out with a few extensions/users you can decide to move forward or stick with your current system.

Reason #5

Eliminate phone wiring

Your VoIP phone system will use your existing internet cabling. Since you can drop your current telephone provider you have the choice to remove cabling in your building.

Reason #6


With a business phone system you have to ability to add/remove users very simply. When your business is growing you need to add/replace employees rapidly and this type of business phone system allows it to happen with ease.

Reason #7

Easier to manage because of web/GUI based configuration interface

An IP PBX can be managed via a web-based configuration interface or a GUI, allowing you to easily maintain and fine tune your phone system.

I hope the reasons help to alleviate your worries about making the switch to VoIP. If you ever have additional please contact us at 1-800-398-8647 or

CloudSpan Marketplace Image

The CloudSpan Marketplace by VoIP Supply is here to provide you with a single place to shop various cloud service offerings, in order to help you find the perfect match for your business’s size and needs.

We have trained our VoIP Solution Specialists inside and out about everything there is to offer for your business phone system.

We understand the process can be difficult and frustrating at points. We wanted to give you an idea of what the process will look like for you when you work with us.

Step One:

Access the CloudSpan Marketplace

You’re shopping for your VoIP Service Solution and come upon the CloudSpan Marketplace by VoIP Supply. You can either fill out the form on the page to be contacted by a Solutions Specialist or you can call directly in at 1.800.398.VoIP.

Step Two:


Our VoIP Solutions Specialist will offer you a consultation about your home or business. Some of the typical questions are:

  • How many employees do you have in your office?
  • Would you consider your business to have a heavy call volume? Maybe we can take a look at one of your old phone bills to get an idea.
  • What type of call features are must-haves for you?
  • Do you have the staff on hand to maintain a phone system?

It’s very okay to not have all the answers that is what we are here for. We have trained our Solutions Specialists to be able to handle all inquiries.

Step Three:

Choose the type of service

We will help you decide between a Hosted VoIP Service or an On-Site Phone System. We take you through different questions about your business and staff that will help us to determine which service is best for you.

Step Four:

Select the best fitting plan

Once we have the proper service now it is time to choose the right plan for you. We want to make sure that you are not overpaying for features that you don’t need or would never use.

We also employ a money back guarantee at the CloudSpan Marketplace. If the plan that we decide on doesn’t fit you we will refund you fully and get you set up with the proper plan.

A brief overview of the CloudSpan Marketplace

Step Five:

We also have the VoIP hardware you need

We understand your time is valuable and you may not have the time to go research someone else to work with. We can offer you all the hardware you may need; VoIP Phones, VoIP Headsets, etc.. Depending on the service you choose we will get you set up with the appropriate affordable hardware for your office situation.

Step Six:

Switching from the old to the new phone system

We have chosen your service, set up the appropriate monthly plan, selected the necessary hardware and now it is time for the switch over. This can be painful, but that is why we are here. We will be with you every step of the way to make sure phone numbers are switch properly and all your services and plans are in place when you’re ready to flip the switch.

Step Seven:

We aren’t going anywhere

After the installation of your new phone system we understand issues pop up and questions arise. We are still here for you. Your VoIP Solutions Specialist is always just one phone call away to help you with any needs you may have.