learningWhen we first learn that Elastix had suffered an untimely demise, we were a little surprised. The good folks at Palo Santo had built a well-known and loved the platform that seemed to do all its capabilities. Elastix’s popularity was widespread across the globe, which now causes a problem for those still using a platform that’s no longer commercially supported.

While you can still download, install, and use Elastix, you won’t be receiving any updates or security patches, and for businesses that rely on VoIP technology as a critical service, that’s a big problem. Thankfully, our friends at Sangoma created a script to move your Elastix configuration to a new installation of FreePBX, for those of you considering it as an alternative. This is possible because FreePBX is embedded into the background inter-workings of Elastix which enabled its phone system functionality. We read through Sangoma’s conversion documentation and decided to give it a try.

Because we are traversing two very different versions of FreePBX, not everything will make it over on a conversion.

What won’t make it over:

  • Call History (CDR)
  • Fax Configuration
  • Custom Configuration Files
  • Call Queue Metrics
  • Anything not a core FreePBX module
  • Operating system and network settings

What will transfer:

  • Extensions
  • Routes
  • Trunks
  • MOH
  • IVRs
  • Ring Groups
  • Queues
  • Custom music on hold
  • Voicemails
  • Voicemail Greetings
  • System Recordings

To test, we set up an Elastix 2.5 installation with some extensions, a call queue, some routes, a trunk, and ring groups.

The official instructions from Sangoma can be found here.


  • You’ll need an installation of FreePBX version 10.33.66 x64, that’s activated
  • Run the FreePBX Firewall wizard and use all of the default options
  • Your Elastix system must be at a minimum based on FreePBX version 2.9
  • Both systems must have full network access to each other (check your firewalls)

The Procedure:

  • Console into your new FreePBX install and run the command


  • Leave the field blank and press enter, FreePBX will indicate “Waiting for Donor”


  • Cody the generated slot identifier, then run the same command on Elatix.


  • Enter in the slot identifier where it asks for the “Conversion ID”


  • Type “Y” when prompted “Do you want to copy/tftpboot to the new machine” if you have provisioned phones in Elastix, otherwise type “N”
  • Watch the maigc happen! (Elastix Left, FreePBX Right)


Once complete, you will need to disable your trunks in Elastix, or shut the system down, and then enable them in FreePBX. They will be disabled by default to avoid registration issues.

You’ll find your extensions retain the same passwords so your phones will register without any modifications to their internal settings. However, if you experience issues with phone registrations, check your firewall on FreePBX and make sure you are allowing SIP from the correct interface.

Enjoy your newly converted phone system!

Happy VoIPing!

What the VoIP? There’s been big news in the Voice over Internet Protocol industry. Mary Cheney Marketing Supervisor at VoIP Supply, North America’s leading VoIP solutions provider covers the latest and greatest in the companies VoIP News Update series.

PaloSanto Solutions creator of Elastix shocked many when it was announced that 3CX has taken control of Elastix 5! The move is said to have happened so that the company could shift their focus to Cloud PBX and call center offerings. Elastix has over 100,000 installations worldwide and tens of thousands of monthly downloads. When additional announcements that Elastix 2.5 and Elastix 4 trainings would be shut down effective immediately the bright orange Elastix community seemed to be turning red as customers were shaken up. So what does this all mean? Elastix 5 will be powered by 3CX instead of Asterisk. Elastix 2.5 and Elastix 4 installations will still work and repositories will be available. See our RIP Elastix post for more on this change. For those looking to migrate from Elastix consider Renegade PBX Mini from VoIP Supply.

The VoIP News Update reveals more about the new Yealink T4S series which will feature device performance enhancements, faster response on the phone’s user interface, enhanced speaker performance, and more!

Yealink T4S series phone

VoIP Supply will again be at one of the biggest Telecom conferences of the year, IT EXPO! You can schedule a one on one meeting with VoIP Supply at the conference to explore ways that VoIP can enhance your business. You can find VoIP Supply at Booth #428 at the Asterisk World Pavilion during IT EXPO taking place at the Greater Ft. Lauderdale/Broward County Convention Center, Ft. Lauderdale, Florida from February 8th through the 10th. Everyone will be there! Don’t miss out on the fun! Get your FREE IT EXPO PLUS PASS from VoIP Supply here.



If you haven’t heard, Elastix, which was once considered a permanent and trusted fixture in open source VoIP, is no longer a thing.

At least, not in the way it traditionally existed. It is now a product of 3CX, which is a good serviceable platform, but it is not the Elastix we all knew and loved. It now joins Trixbox, as the dearly departed.


What’s going on with Elastix?

Elastix Asterisk-based open source PBX platformElastix was one of the first platforms I tinkered with when I first discovered the strangely interesting world of VoIP, and I really liked what it offered. It has a built-in mail server, instant messaging, calendar, CRM, fax server, and of course an Asterisk phone system. It was built on top of FreePBX, which had been a supporter of Elastix for many years. With that said, it never really stood on its own legs. It sported its own user interface, but under the hood sat a somewhat dated version of FreePBX, and of course Asterisk.

Elastix entered a rapid decline after FreePBX version 13 was released almost a year ago, which was a true re-definition of FreePBX and raised the bar for open source telephony. The lack of updated to Elastix (other than cosmetic), left those interested in deploying an open source phone system seeking alternative solutions. While the Elastix software remained functional, Sangoma proved its ability to commercially support its software, and release timely updates and patches.

Before going any further, I’d like to address any confusion on IP PBX appliances since some of my posts encourage cloud based hosting versus on-premise appliances. There are several factors that some use to dictate whether or not you should host your phone system in the cloud or use an appliance. The usual two are CapX and OpX, and which best fits with organizations.  The dirty truth about modern IP phone systems is that they are incredibly inexpensive when compared to systems 10 to 15 years ago. With that said, it’s fairly cheap to use an appliance on-premise which saves you recurring costs and also Internet bandwidth, which might be a game changer for those with limited options when connecting to the Internet (assuming using SIP trunking). There is, of course, another device to maintain, power, and keep cool, but since the CapX is very low, it may be worth it for you.

Conversely, the advantages of a cloud hosted system are apparent, with convenience being a top benefit, but you will always have that monthly expense. You can, of course, migrate from one platform to another (with software like FreePBX) if you find that a particular solution works better for you. Truthfully, I like both solutions for different situations, but for this posting, we’ll be talking about appliances.


Renegade PBX Mini and FreePBX

RenegadePBX mini Appliance (with FreePBX)For those of you looking to migrate from Elastix, or even start fresh, I’d like to introduce to you the Renegade PBX Mini from VoIP Supply. The Renegade Mini is a purpose-built appliance with the small to medium size businesses in mind. It can support up to 100 SIP extensions and 75 concurrent calls. It’s also paired well with Sangoma’s FreePBX, which can ship on the Renegade Mini directly from VoIP Supply.

Inside the Renegade Mini, there’s a dual-core Atom processor, 2 Gigs of memory and SSD storage. It also includes one Gigabit Ethernet port, HDMI out, VGA out, and four USB ports, and one PCI-E port fo telephony cards. Another thing worth mentioning is that the Renegade Mini is made in the U.S.A.

The Renegade Mini can be ordered with various telephony cards with FXS, FXO, and T1 interfaces, so it can use your existing telco connection (FXO, T1) while also fully supporting SIP trunking. A major benefit to the Renegade Mini is that there is a very low total cost of ownership. Essentially, the software is free (utilizing FreePBX), which does not require any licensing, and does not impose any limitations on things like the number of extensions that can exist, or concurrent calls. The only limitations are hardware resource based. FreePBX does offer commercial modules, which you pay for, but none of them are required to have a fully functional system.

As of last week, Sangoma has released a Conversion Tool to help with migration from Elastix (with FreePBX 2.9 or newer) which can save you a lot of time and effort, especially if you were not the one who originally configured the system.

VoIP Supply can also help you migrate from one system to another (even if you are not coming from Elastix), or even provision a brand new deployment for you for an additional charge. If you’re new to VoIP and want to hit the ground running with an appliance-based solution, reach out to VoIP Supply and they’ll be happy to take care of you.

If you are interested in a powerful solution for your business read on for a great option. If you landed on this page by accident as you browsed through the endless pages of the Internet, then you are in luck, and this just might be a match made in heaven- by VoIP Supply that is. elastix

The Renegade, VoIP Supply’s line of fully scalable IP PBX Appliances, was released in 2015 and has been designed in three different models: mini, 1U, and 3U chassis, to complement the needs of any user. The Renegade is a full featured IP PBX that integrates well with many open source platforms, one of them being Elastix– a free Asterisk-based PBX platform.

Elastix is free to operate and update, has no recurring licensing fees and allows for unlimited users. Combining the Renegade with Elastix offers many benefits to the end user, some of which include call features, advanced reporting, and an easy to navigate web-based interface (GUI). Features of Elastix include email, instant messaging, fax, and video conferencing.

The Elastix open source PBX platform can be combined with all three Renegade appliances, each meeting different needs depending on the size of the business.

Check out all three options below to find the best solution for your needs. As always, if you have any questions, or are interested to find out more about the Renegade or anything VoIP, feel free to give us a call at 1-800-398-VoIP.


Renegade mini with Elastix | Renegade 1U with Elastix | RenegadePBX Pro with Elastix

renegate mini          1u      pro


VoIP Supply is happy to announce that our Elastix line is now certified compatible with the Yeastar NeoGate TG800 VoIP GSM Gateway.

Previously Yeastar could say they were compatible with Elastix because their hardware worked with Elastix systems, but now it’s official. Yeastar completed the Elastix Certification Test on their NeoGate TG800 GSM Gateway and officially joins the ranks of other certified compatible hardware companies such as CyberData, Digium, Grandstream, Patton, Sangoma, Snom, Xorcom and Yealink.

NeoGate Elastix

Yeastar had this to say:

“Yeastar is pleased to announce that [the] NeoGate [TG800] VoIP GSM gateway has successfully completed test of compatibility with the Elastix system for NeoGate TG800. NeoGate is a powerful VoIP GSM gateway with 8 channels, bridging between GSM network and IP-based systems. […] This certificate gives assurance to our customer that the products and services of NeoGate can be seamlessly integrated with Elastix to have an easy and cost-efficient communication.”

GSM gateways act to connect GSM networks (such as wireless telephony carriers) to VoIP networks for two-way communication. The TG800 in particular is ideal for small to medium sized businesses with heavy demands to call mobile networks, or whose offices are in remote locations. GSM gateways are also favored as a fallback solution in case of landline outages.

Yeastar GSM gateways are designed to reduce the cost of telephone calls it can find the cheapest route and use the most economical SIM card. Yeastar NeoGate GSM gateways are compatible with a wide range of IP-PBXs including but not limited to Trixbox, FreeSWITCH, 3CX, and Microsoft Lync.

For more information about GSM gateways or Elastix, talk to one of our experts at 1.800.398.8647 to see if Elastix or Yeastar can meet your business needs.

Elastix to feature latest NLX4000 and NLX MiniUCS IP PBX’s at ITEXPO 2014 in Miami

For the past couple of weeks we’ve been highlighting our partners who are exhibiting at ITEXPO Miami 2014 to learn what’s new at this year’s show.

ITEXPO, running from January 28th through January 31st, is a business technology event and tradeshow for VoIP, Unified Communications, Cloud services, phone apps, and more.

3 Questions with Elastix About ITEXPO

We spoke with Elvita Crespo, Channel Manager for Elastix, about what to expect at this year’s ITEXPO.

VoIP Supply:  For those who aren’t familiar with your company, can you tell us a little bit about Elastix?

Elastix:  Elastix is an Open Source Unified Communications solution, meaning that our software allows free use and distribution, which allows a lower budget for the company’s technology platform.

Elastix not only provides telephony, but it also integrates other communication tools, such as faxing, emails, among others, to make the organization environment more productive and efficient.

VS:  What products will you be featuring at this year’s IT EXPO and will you be unveiling anything new?

Elastix:  We will be featuring our latest model, the NLX4000, which has just been launched into the market, along with our star product so far, the NLX miniUCS, which is a compact-sized but powerful tool.

We shall also be announcing interesting new tools in software solutions and services.

VS:  What’s your booth number and the #1 reason someone should stop by and say hello?

Elastix:  Our booth number is 720, and you should stop by to get in touch with Elastix, and find out more about its powerful features, cost-convenient solutions, and look into an attractive commercial offer for your company or your customers.