The world is full of millions and millions of jobs. A lot of those jobs are very different from one another but it’s also fair to say that a lot of those jobs are similar or at least look similar.

There can be tons of jobs that involve a desk, a computer, and a phone, but that doesn’t mean the people sitting at those desks are all doing the same work. Sometimes we need different programs on our computers, and sometimes, we even need our phones to do different things.

By now I’m sure you are all aware of what desk phone can do these days with the power of VoIP, so I won’t get into the fancy-pants features that some people need, or want, to help assist them with their day to day activities.

What I want to focus on for this blog is something basic that can help tons of people at their job, no matter what their daily tasks involved. That basic thing is programming a line key for speed dial!

Everyone has that one number they call over and over and over again, so adding that number so you can dial it with the push of a button has got to make life a lot easier for a lot of people.


How to Speed Dial From a Line Key on the Grandstream GXP1610

For an example, we will use the Grandstream GXP1610. The steps are quick and easy, and if you can’t access the Web GUI on your own, then simply contact your Systems Administrator or your IT department!

  1. Go to the GXP1610’s Web GUIcenter_1-png-pagespeed-ce-cjuh_q1jz
  2. Go to Settings > Programmable Keys
  3. Configure the Line Key’s Key Mode as Speed Dial
  4. Select the account to dial from and enter the Name and User ID (phone number to be dialed out) for the Line Key
  5. Click on “Update” at the bottom of the Web GUI page
  6. Off hook the phone, or directly press the Speed Dial key to dial out

After completing step 6, you should be on the phone with the number you dial the most faster than ever before! While we used the Grandstream GXP1610 for this blog, you are able to program speed dial to most phones with line keys!

Do you have a Grandstream GXP1610 on your desk? If not, what do you have? Do you use speed dial? We want to know!

Read More How-to Posts!


WiFi phones are becoming all the rage in the VoIP world these days. If your business uses VoIP service then chances are you have a WiFi phone somewhere in your building.

As I have said in past blogs, WiFi phones are especially useful for warehouses and medical facilities because of their ability to carry them wherever the job takes you. Most WiFi phones have decent range on them, but through in a WiFi access point or two, and you can really go wherever you need in your office and always be able to answer the phone.

While these sound awesome (because they kind of are) they are by no means a ‘plug-and-play’ phone right out of the box. There is some configuring that you will have to do, and of course, you will have to adjust certain things to your liking.

For this blog, let’s talk about the Moimstone MWP1100A. This phone is the real WiFi deal. It has just about everything you will need for your phone, and it looks awesome too. Once you turn the phone on, you’re going to notice the MWP1100A has a beautiful color LCD display. At this point you may want to either crank your brightness or turn it way down, depending on how flashy you want to be.

So I’m guessing that your next question will be “How do I adjust the brightness then?” Well, it’s really simple. If you have a Moimstone MWP1100A and you are looking to change the brightness of your color screen, then just follow these simple steps.

How To Change The Brightness On The Moimstone MWP1100AMWP1100A

  1. Go to Menu
  2. Scroll down to Display (this should be No.7 on the list)
  3. Once on the Display screen, select Brightness
  4. Once you are on the Brightness screen, you are able to adjust by using the icon1and icon2buttons
  5. Once you have found a suitable brightness level, press OK

And that’s it! Incredibly straightforward and easy to adjust. Do you have a Moimstone MWP1100A? If not, what WiFi phone are you using? We want to know!


Statistically speaking, most of us will spend around 90,000 hours of our lives working. Some of us will spend most of that time in an office, or at a desk. What I can’t tell you is how much of that time you will spend daydreaming about being somewhere else.

While I’m sure it would add up to a couple thousand hours, one thing we can say for sure if that it is important to have things with us at work that remind us why we get up and go through the grind week-in and week-out.

Maybe a picture? Or a souvenir from a memorable trip? No matter what it is, you have to have a little bit of your own personality on your desk, but what about your phone? It is not uncommon for deskphones to display images and if you have a phone that can do this, then you have to take advantage!obihai-phone

There are tons of different IP phones out there! Some of them work similar, most of them are different, but setting your own personal wallpaper is easy! For this blog, we are going to go through how to customize your wallpaper on the Obihai 1032! Just follow these easy steps!

  1. Insert a USB flash drive into the Obihai 1032
  2. Navigate to Storage in Settings
  3. Once you locate your USB flash drive select the device and press Explore
  4. Select the image you would like to use off of your USB flash drive by pressing Select
  5. Press Copy and the screen will automatically switch to the destination drive “Internal”
  6. From there, navigate to the folder called “backgnd” and open
  7. Then simply hit Paste and your image will be added to the phone’s wallpaper collection

While there are several steps, as you can see it is an easy and most likely familiar process. Do you have an Obihai 1032 on your desk? If not, what phone do you use? And let us know what you have for your customer wallpaper! We want to know!


What if I asked you what your most important piece of technology is? You would have to say your smartphone, right? Smartphones have become an essential part of our lives. They are almost an extension of ourselves!

If know everyone, at one point or another, has had that sinking feeling when you reach for your phone and it’s not there. It has to be one of the worst feelings in the world! And thinking about how upsetting forgetting or losing your phone makes you feel has to make you wonder how we ever got through a day in our lives without one!

Now that I have you checking to make sure you have your smartphone on you, my next question is when is it hardest to use your smartphone? I believe most of you would answer that question with “at work!”

Most of the time it is frowned upon to use your smartphone at work, or even have your smartphone out on your desk. This may be why you see so many people with their faces glued to their phones on their lunch break.

Thanks to the rapid pace of technology, there is now an answer to not being able to have your smartphone out at work! The answer is the Grandstream GXV3275. This phone is a smartphone disguised as a desk phone! Everything that is equipped on your smartphone is on the GXV3275. Everything from a camera to applications. This phone is even Android-based, so it will run just like your smartphone.


With that being said, when you are using applications on your GXV3275, they will stay open even if you close them, just like on your phone. Doing this can really bog down your phones speed, and it will do the same to the GVX3275. If you already own this incredible IP phone and didn’t know this, then you might have a lot of cleanup to do!

How to Manage Running Applications on the Grandstream GXV3275

But don’t worry. It’s just as easy to manage running applications on the GXV3275 as it is on  your smartphone, just follow the steps below:

  1. On the GXV3275 desktop, press the Home button for about 2 seconds
  2. Slide the running application to the left or right to stop the application
  3. Tap on the Broom icon to delete all running applications

After cleaning out your running applications your GXV will be squeaky clean! If you would like some advanced options when in the “Thread Manager” then all you have to do is press the applications menu that is located to the right for advanced management options.

Do you use the GXV3275 for your desk phone? Do you utilize all of its features? We want to know!


It is no secret that entry-level IP phones are packed with features. They even do more than regular analog phones, period. Even as you climb up the IP phone scale to an executive level phone, it always seems like the phone will have some features that you could never imagine using.

But as we all know, there will come a time where you will need to use something that you never thought you would ever use, and this doesn’t just apply to your desk phone! This happens all the time in our everyday lives. As much as I’d like to blog about the time I actually needed to use a check to pay for something, we have to stick to the world of VoIP!


How to Change the Language on the Yealink T42S

So, today I am going to let you know how to change the language on your Yealink T42S! Doing this is actually quite simple. Just follow these few easy steps:

  1. Press the Menu button followed by Settings >Basic Settings >Language
  2. Press the up or down arrows on the phone to select the language of your choice
  3. Press the Save softkey to accept the change

And that’s it! After you save this change the text on the phone will change to your selected language. This may come in handy for users that need to see a different language other than English because the phone will display the English language by default. Other language examples to choose from are Chinese (Simplified), Chinese (Traditional) and French.

For those of us who use the English language natively, I cannot say when you will actually need to use this feature, but there are many different jobs and situations out there. For example, maybe you have a client visiting your office from overseas and he or she needs a desk and phone to use while they are visiting. No matter what is better to be prepared than not knowing at all! And of course, this could also be used as a pretty funny office prank too.

Have you ever needed to change the language on your desk phone? Let us know, and let us know why you needed to!


Everyday it seems that the world of VoIP is expanding with innovation and new technologies. New phones, new headsets, and new appliances are constantly hitting the market and sometimes it can be hard to keep up!

And while we all want the latest and greatest for our desk at work, sometimes it can be overkill. Why have all of those flashy features when the job just doesn’t call for it? Besides, sometimes even the most basic VoIP phones can be extremely feature-rich and you might not even know it!

One thing that can be common amongst entry-level IP phones is shortcuts. These are ways to make our jobs easier by using your phone more efficiently. While there are the obvious shortcuts like dialing without picking up the handset or accessing your voicemail with the push of one button, some shortcuts might be harder to find.

Just because a button is labeled to do one thing, doesn’t mean that it has only one purpose. Multi-functional buttons can vary between a lot of different phones, so allow me to give you an extremely basic example, because, after all, this is a “basic” how-to blog.

How to Use the Menu Button on the Grandstream GXP1760

Let’s use the Menu button on the Grandstream GXP1760 for an example. This button is labeled as a menu button, so naturally, you are going to use it to access the menu screen on the phone. Once you are in the menu screen on the GXP1760, this button is also used to make your selections.


I know what you’re thinking, and right now you are probably saying “That’s not a shortcut!” Well, that’s because the menu button on the GXP1760 also has an additional function!

When the phone’s handset is off the hook, by default you will hear a dial tone to prompt you to make an outgoing call, that you probably didn’t know is that you are able to switch between an outgoing call and a paging call by pressing the Menu button while the phone is off the hook!

While using your VoIP phone for paging might not seem to be the most common thing, it is definitely something that is used quite often in schools and warehouses with VoIP technology.

So, if you are one of many who is in charge of paging at work, this could be a very useful shortcut for you!

Do you have a Grandstream GXP1760 on your desk? Do you know of any other hidden shortcuts? We want to know!


There comes a time in everyone’s life where we have to say goodbye. Whether it’s saying goodbye to the car you’ve been driving for 10 years, the leftover pizza you have been saving in your fridge for a week, or even sometimes it can be time to say goodbye to your desk phone!

But saying goodbye doesn’t always have to be a bad thing. Maybe you’re saying goodbye because you are getting into your first brand new car! Or maybe you are ordering a new pizza from your favorite pizza joint! Or maybe, just maybe, you are upgrading your desk phone to something more modern and more user-friendly!

I would be lying if I said I didn’t want to finish this blog writing about all of the wonderful and magical things that come with ordering a hot and fresh pizza, but until someone invents pizza over Internet Protocol or PoIP, we have to stick to talking about getting a new desk phone.

There are many reasons why you might be ditching your current desk phone, but the better question is what happens to the desk phone once it’s off your desk? I don’t think there is IP phone heaven? So, where do they go?

Most of the time they can be passed down to other employees and sometimes they can even be sold! Much like VoIP Supply’s Reclaim Buy-Back Program, where we buy your gently used VoIP phones so you can save on something new.

No matter what the case may be, one thing is for sure – before an old phone gets sent to “the farm” it must be reset back to its factory default settings, which leads us to today’s easy How-To lesson.

How-To Restore Factory Default Settings on the Grandstream GXP2130

Let’s use the Grandstream GXP2130 as an example of how easy it can be to reset your phone back to default so it can brighten someone else’s day.


All you have to do is press the MENU button. Once you are in the phone’s menu, scroll down using the Down arrow key and select System. From there, you will then select OperationsFactory Reset.

Once you hit this, a warning window will pop up to make sure this is really what you want to do. This is because once you reset the phone….there is no going back.

Press the Yes softkey to confirm, and then the phone will begin to reboot. If by chance (when you are face-to-face with the warning window) you begin to have second thoughts, simply hit the No softkey instead.

That’s really all it takes to wipe the phone clean, but please remember that restoring the factory default settings will delete all configurations made to the phone, so it might be a good idea to backup your settings before you do so.

Once everything is said and done, it will be time to say goodbye. But hopefully, just as fast as it took you to bring back those factory defaults, you will be saying hello to your new desk phone.

Are you looking to upgrade your office phones? What are you using now? What are you interested in? Or more importantly, what is your favorite kind of pizza?