April 24th, 2018 – Mitel®, a leading unified communications solutions provider for businesses, today announced that it has entered into a definitive arrangement agreement to be acquired by an investor group led by affiliates of Searchlight Capital Partners.

This deal will be an all-cash transaction valued at $2 billion, including Mitel’s net debt. The transaction is expected to be complete in late 2018.  

Searchlight is a private investment firm with investments in North America and Europe. The purpose of this acquisition is to seek out a partnership for its funds with leading corporations to enhance value of its capital and strategic support.

Upon completion of the acquisition, Mitel will transit into a privately held company, which will provide Mitel with additional flexibility to accelerate its strategy of moving to the Cloud.

“This transaction is an exciting next step in our multi-year transformation that has enabled Mitel to emerge as an industry leader in the largest markets in the world. As a private company, and with the strategic and capital support of the Searchlight funds, we will have greater flexibility to manage the transition in our market, accelerate our strategy, and drive the next phase of success for our customers, partners, and employees,” said Mitel CEO, Rich McBee.

Mitel® announced today that their hosted Cloud solutions are now all certified to meet Health Insurance Portability and Accountability Act (HIPAA) standards. The HIPAA-compliant products include MiCloud Office, MiCloud Business, MiCloud Enterprise and Clearspan.

HIPAA is a Federal law that restricts access to individuals’ private medical information. This is established to protect patient health data and information privacy.

With the need for increased security in pretty much anything we use these days, it is great to see a partner of ours, like Mitel® taking the necessary steps to deliver a secure and safe solution for the healthcare market. I expect to see more and more businesses moving in this direction, so they not only met HIPAA requirements but that the solutions and products they are providing keep their customers’ information safe.

Mitel’s information security team created a robust security framework with both physical and technical safeguards to address HIPAA requirements. Bing an industry leader of business communication solutions, Mitel has shown its dedicated commitment to ensuring high levels of security for healthcare customers.

“Our organization is quite large, complex and features a growing ecosystem that lets patients and staff communicate through a variety of channels,” said Lou Gallagher, Senior Director of Engineering and Architecture, HealthEast.

 

January 29th – A quarter after its acquisition of ShoreTel, Mitel® announced their rebranded and integrated portfolio of Cloud and on-premise solutions for the North American market.

This new portfolio is designed to offer their North American customers the best path to the Cloud for access to advanced applications and the latest technology and to provide on-site portfolio with maximum choice, flexibility, and reliability.

“Mitel’s product portfolio has never been stronger. It offers a complete technology menu to choose from with the right combination of cloud and on-site solutions that really gives us the freedom and flexibility to customize solutions that make sense for our customers,” said Matt Pingatore, Chief Executive Officer, Packet Fusion.

Mitel is a global leader of business communication solutions provider that delivers simplicity, reliability and high-end communications and collaboration. Mitel’s flagship solutions for the North American market include:

Retail UCaaS Solutions

  • MiCloud Connect (previously ShoreTel Connect CLOUD) with Teamwork and Contact Center
  • MiCloud Flex (previously Mitel MiCloud Enterprise) with MiCollab and MiCloud Contact Center

On-Site Solutions

  • MiVoice Office 250 with Phone Manager applications
  • MiVoice Connect (previously ShoreTel Connect ONSITE) with Connect UC and Contact Center
  • MiVoice Business with MiCollab and MiContact Center Business

As you may know, Mitel completed the acquisition of Aastra in 2015 to offer best and most complete communications solutions. Now all Aastra IP phone nameplates are replaced completely by Mitel’s name.

Wait, what? Then, what has changed?

Same Great Aastra IP Phones by Mitel

The Mitel rebranded IP phones may look slightly different from the old Aastra VoIP phones, as most products have been updated, however, the quality and functionalities have been maintained and even enhanced with it’s transition to the Mitel label! Your satisfaction is assured.

Mitel’s VoIP phone systems cover a range of VoIP phones, conference phones, and peripherals suited for the business of all sizes. They offer a comprehensive line of VoIP devices, from entry-level to enterprise IP phones and a wide range of handsets and conference units. Their IP phones are interoperable with today’s leading VoIP phone systems such as Asterisk, FreeSWITCH, trixbox, Switchvox and more.

Why buy Aastra/Mitel Phones?

  • Offers a versatile line of IP phones with robust functionality for any size office environment
  • Produces phone expansion modules that  support up 28 programmable keys per unit
  • All phones are wall mountable in order to provide variety of usage
  • VoIP Supply stands behind the quality and dependability of the Mitel brand

SEE MITEL PHONES

In our VoIP News Update Episode 10, we are covering the acquisition of Mitel and ShoreTel, Digium’s new E-Series appliances, and the FreePBX 14 Stable. Don’t miss it! Let’s check it out:

Mitel to buy ShoreTel for $430 Million

shoretel-and-mitel

Mitel is in the process of requiring ShoreTel for $430 million. All cash deal. This is Mitel’s second attempt to buy ShoreTel and the offer is less than the last attempt back in 2014. By acquiring ShoreTel, Mitel has almost doubled its UCaaS revenue to $263 million and there will be efficiencies achieved.

Digium Released its New Appliances: E-Series

digium-home-page-bannerTargeting small businesses, Digium released the E-Series appliances that are built with less operational complexity and better value at an even lower price. The Switchvox E-Series includes the E510, the E520, the E530 and the E540. With up to 500 users support and less weight/size that can fit right in your backpack, you will enjoy a more powerful solution at a lower cost. If you have used any of the Digium Switchvox appliances before, you will tell the differences right away! Learn more here.

FreePBX 14 Stable is Released!Sangoma FreePBX

After months of waiting, the FreePBX 14 Stable is finally available! This new version has four major updates to give you better user experiences and a more secure setup: Auto-update security releases, the Upgrading system in the GUI, New Calendar module, and Upgraded user control panel. To learn more about the changes and features in the FreePBX 14, click here!

That’s all for this VoIP News Update Episode! Subscribe to the VoIP Supply YouTube Channel to stay on top of VoIP news at all times. See you in the next episode!

Unless you have been living under a rock, I’m sure you have heard by now that Toshiba is exiting the VoIP business. If you or your business are currently Toshiba customers then you probably were about to fall into a deep despair, that is until Mitel swooped in and saved the day!

Mitel recently confirmed that they have signed a MoU with Toshiba to transfer certain assets and support obligations to Mitel. This Memorandum of Understanding means that Mitel will be honoring Toshiba contracts and warranties, along with honoring past Toshiba quotes and maintaining what is left of Toshiba’s inventory. Doing this will ensure a clear and easy path for customers who will be transitioning over to Mitel.

mitel-and-toshiba

But if you are someone who is looking at this as a reason to try something new, there are other options out there. One popular choice that can replace your Toshiba system is Digium Switchvox.

Digium Switchvox is easy-to-use, feature-rich, and cost-effective. If that is not enough for you to consider, we are offering special discounts off the US MSRP for selected Switchvox appliances or Switchvox software downloads when sold to replace a Toshiba system. This promotion also applies if you are looking to replace your Avaya system as well!

In other news, Patton Electronics has released a brand new ATA called the SmartNode 101. This is a feature-rich analog telephone adapter that enables you to connect standard telephones and make VoIP calls using your broadband connection.

patton-101

These are easy to install and simple to use. The SN 101 is equipped with one FXS RJ-11 phone interface, and as for the size? These things are SMALL! You can really put this thing anywhere!

If you are just starting to look into VoIP, or looking to give VoIP a try without getting rid of your old telephone lines, then the SN101 is worth a look.

Lastly, we have one huge promotion that we have been running here at VoIP Supply that is coming to a close. Get one month of FREE VoIP service when you sign up through the CloudSpan MarketPlace!

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This is a great deal if you are in the market for VoIP service, but you can also use this to your advantage if you are a VoIP Service reseller! That’s right! You can use this promotion to offer your customers one month of free VoIP service as well! This promotion is ending June 30th, so make sure you take advantage while you still can!

And that is your VoIP News Update for June! If you haven’t caught it yet, check out our video as well! And don’t forget to subscribe to the VoIP Supply’s YouTube channel for all the latest in VoIP!

edgewaterEdgewater Networks announced that they have certified the Mitel 6800 Series SIP Phones with their portfolio of EdgeMarc Intelligent Edges.

This certification shows the interoperability between Mitel 6800 Series and Edgewater Networks’ Intelligent Edges, which includes Mitel 6863i, 6865i, 6867i, 6869i and 6873i and Edgewater Networks EdgeMarc Intelligent Edges and EdgeView Service Control Center.

mitel“The certification process helps service providers and end users deploy the joint Edgewater Networks and Mitel solution with confidence,” says Jennifer Kidd, VP of Business Development and head of the QuickConnect Interoperability Lab for Edgewater Networks.

See more details here.

We are excited to see the seamless cooperation between Mitel IP phones and Edgewater Networks systems and looking forward to see more customers take advantage of this benefit for efficient communication!

After a long wait time, the headset you ordered has finally arrived. You can’t wait to open the box and try it with your VoIP phone but only find that it doesn’t work with your phone!

Urgh…..how frustrating.  Luckily, your apprehension has been heard!

 

a-guide-to-voip-headset-and-phone-compatibility-2The VoIP Supply team has created a comprehensive VoIP Phone & Headset Compatibility Guide to lead you to your right solutions within seconds. This guide covers top brands of VoIP phones and headsets including Grandstream, Cisco, Polycom, Sangoma, Yealink, Snom, Mitel, Digium, Jabra, Plantronics, Sennheiser, and VXi. Best of all, it’s FREE to download! Check it out today.

  • Learn the compatibility of IP phones and headsets
  • Explore ways of connectivity between IP phones and headsets
  • Learn product options for VoIP phones and headsets
  • Gain valuable insights to make the right purchase decision!

Fill out the form below to download:



Mitel is adding to their business class phones by launching the 6900 series IP Phones, allowing users to take full advantage of being mobile in their workplace.

 

The phones allow users to pair their mobile phone and with the Bluetooth interface built into the 6900’s, enabling users to handle calls from cell phones and IP calls seamlessly one one device.

The phones allow users to pair their mobile phone and with the Bluetooth interface built into the 6900’s, enabling users to handle calls from cell phones and IP calls seamlessly on one device.

mitel-6900-series

THE LINE UP:

The three versions in the Mitel 6900 series are the 6920, 6930, and the executive level 6940. The 6920 has a 3.5-inch color display screen, with 18 programmable keys, LCD display and mobile device integration through a USB dongle. The 6930 has a 4.7-inch color display screen, with 72 programmable keys, and MobileLink device integration. Mitel’s 6940 is the executive level phone and it has a 7-inch touchscreen color display, Bluetooth 4.1, with 96 programmable keys, enhanced full-duplex speakerphone, and MobileLink device integration.

Note: Mitel 6900 series are not available to purchase through e-tailers.

To learn more about these products or anything VoIP check out our website  voipsupply.com.

 

mitel 6800 series sip phones banner

If you haven’t heard the latest news, Mitel acquired Ontario, Canada-based Aastra Technologies, an equally well-known VoIP phone manufacturer.

They did this to offer you a complete open communication solution.

But, as part of the merger, some familiar Aastra phones were either discontinued, replaced, or renamed.

All Aastra products at VoIP Supply have been relabeled and transitioned over to the Mitel brand and you can still find the VoIP products that were formerly under the Aastra label by visiting the Mitel VoIP Supply page.

Now Featuring the Open Solution 6800 Series

We’re currently featuring the Mitel 6800 series, a family of powerful and modern SIP Phones offering advanced interoperability with major IP telephony platforms.

All phones in the 6800 series have a sleek and modern industrial design, HD wideband audio, enhanced speakerphone, and superior audio processing for rich and clear hands-free conversations.

From 2-Lines to 24-Lines

From the 2-line Mitel 6863 SIP phone for light call volumes up to the powerful 24-line Mitel 6869 SIP phone with a large color display for executives, you’re sure to find the right Mitel 6800 Series phone for your business needs.

mitel comparison
Click to download Mitel 6800 series brochure/comparison chart

Case Studies: Carlberg Breweries and Hyatt Hotels

Carlsberg has been using Mitel since 1982 – find out why:

The hospitality industry relies heavily on communication, learn more about why Hyatt is using Mitel in nearly 70% of their North American hotels:

For more information about Mitel products available through VoIP Supply, call 800-398-VoIP or browse all Mitel phones here.

mitel 6800 cta