Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: Is The Polycom IP 7000 Phone Compatible with a Shortel Phone System? Today, we have more new real questions and answers from VoIP users just like you.  

What is the difference between the Sangoma’s FreePBX system and the PBXact?

Q: What is the difference between the Sangoma’s FreePBX system and the PBXact?

A: PBXact is the commercial version of FreePBX. It’s a more robust platform with an easier-to-configure interface. It comes pre-loaded with some modules that are add-ons with the FreePBX. Also, it features the Zulu UC application.

PBXact is based on Sangoma’s FreePBX, but different in the following way:

  • More secure as the firmware is more tightly managed
  • Include most of the commercial add-ons of FreePBX
  • More intuitive web GUI

Sangoma PBXact phone system is also offered in software and hardware options.

Q: Will these systems work with POTS lines?

A: They will, you can load either an analog card or use a VoIP gateway for incoming calls

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

Are you using or selling Sangoma’s FreePBX or PBXact phone systems? You will want to check this out!

Sangoma Technology recently announced the new release of Vega Management Module, a new PBX module designed to manage and monitor Vega gateways within the FreePBX and PBXact phone systems. Let’s find out what the buzz is all about!

 

What is Vega Management Module?

The Vega Management Module is a free-of-charge module, designed to help FreePBX/ PBXact customers manage and monitor their Vega gateways associated with their phone systems.

 

What Features are included?

The module is accessible just like any other module within the FreePBX webGUI, offering the following features:

  • Dashboard overview
  • Gateway Status
  • Configuration management
  • Firmware management

 

Where Can I Find It?

The module is accessible within the FreePBX webGUI like any other PBX module. Currently, the Vega Gateway Management Module is available to customers as a public Beta for FreePBX 14 systems.

It is not compatible with FreePBX 13 and below, but customers can easily upgrade their systems using the FreePBX 13 to 14 upgrade instructions . The Vega Management Module will be officially released for FreePBX 14 by the end of March 2018, then available to PBXact customers in April, 2018. See installation and configuration instructions here!

The Module currently supports the following Vega Gateways:

  • Vega 60G FXS/FXO, 3000G, 3050G Analog Gateways
  • Vega 100G/200G/400G E1/T1 Digital Gateways

Questions about Sangoma’s new module or the FreePBX/ PBXact phone systems? Give us a call at 1-800-398-8647 or utilize the comment box below to share your thoughts with us!

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: How can I connect a PBX to my existing incoming POTS line? Today, we have more new real questions and answers from VoIP users just like you.  

 

Are Revolabs Products Supported through FreePBX End Point Manager?

Sangoma FreePBXQ: What devices are supported through EPM for FreePBX? Are Revolabs products supported?

A: No, Revolabs devices are not supported through FreePBX EPM. Here is the list of compatible devices with EPM (3rd Party-addon) for FreePBX and PBXact:

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

pbxact-solutions-comparison

In the previous post, I have briefly discussed what PBXact System is and how you can benefit from it. Today, I am going t walk you through the three main popular PBXact UC solutions and help you pick out the right phone system you desire!

The PBXact UC Series includes six phone systems but today we will focus on the three most popular systems: the PBXact UC 40, the PBXact UC 100 and the PBXact UC 1000 system.

pbxact-40

The PBXact UC 40 is the smallest on-premise based appliance in the Sangoma PBXact family that is built for small businesses looking for a simple solution without bells and whistles. The PBXact 40 supports up to 40 licensed users and 30 simultaneous calls. It is an advanced on-premise turnkey unified communications platform which integrates all your business real-time voice and IP telephony applications into one full-featured experience. Check out the PBXact UC 40 datasheet here!

pbxact-100The PBXact UC 100 is a user-friendly appliance that supports up to 100 users or endpoints and 30 simultaneous calls. This solution can be easily deployed within minutes and it includes a web-based user interface. Designed for mid-sized businesses, the PBXact 100 comes ready with the ability for analog connection. This UC platform is closely integrated with the most popular phones and endpoint offered in the VoIP market. Check out the PBXact UC 100 datasheet here!

pbxact-1000

The PBXact UC 1000 is a fully feature business phone system suitable to expand to large contact center environments. The PBXact 1000 is able to handle up to 1000 users or endpoints and 300 simultaneous calls. This system is designed with business communications in mind to integrate with a wide range of IP phones and endpoints. Check out the PBXact UC 1000 datasheet here!

All of the PBXact hardware is built to be of high-performance and all Sangoma hardware carries a one year warranty with options to extend. The PBXact includes the following commercial modules:

  • Flexible Time-Based Call Routing
  • Built-In Conference Bridge
  • Fax to E-mail
  • Hunt/Ring Groups
  • Music on Hold
  • Voicemail Blasting
  • Find Me / Follow Me Calling
  • Personal IVRs
  • Wake Up Calls
  • Support for Video Calling
  • Secure Communications (SRTP/TLS)
  • Announcements
  • Text to Speech
  • Calling Queues (ACD)
  • Interactive Voice Response (IVR)

Some highlighted PBXact UC features include:

  • Flexible Time-Based Call Routing
  • Built-In Conference Bridge
  • Fax to E-mail, Three-Way Calling Support
  • Voicemail to E-mail
  • Call History / Call Detail Records
  • Softphone Support, Overhead Paging
  • Desktop/Mobile Phone Support
  • Web-based Config File Management When Needed
  • Backup and Restore Utilities, WebRTC Softphone
  • Call History (Details and Recording Playback / Download)
  • Presence Management, Conference Room Management

Access to the PBXact Series Datasheet

Still can’t find your perfect match? Give me a call at 866-583-0815! I will be happy to discuss your requirements and help you find the ideal solution that meets your business needs.

See More PBXact UC Phone Systems!

WEBINAR: Disaster Recovery Planning for FreePBX & PBXact from Sangoma on Vimeo.

Let’s face it. We are all afraid of catastrophic failure of our communications system. What if I told you, to fear or not to fear, you are in control? Take the appropriate precautions, you can turn a full business shut down to just a minimal impact to your daily operation.

Check out this Sangoma Webinar to learn the best practices for protecting your business against a catastrophic disaster that will minimize impact to your business during a failure event. You will also learn the Sangoma products available for Disaster Recovery, focusing on the FreePBX/ PBXact phone systems.

Don’t want to start protecting your business communications system!

Learn more about FreePBX and PBXact UC phone systems.

Recently, I’ve had a couple conversations with some customers about the Sangoma PBXact phone system. They were interested in learning what this system is and how they can benefit from it. If you are a small to medium-sized business like a lot of my customers are, you will want to learn this quick, easy-to-use business phone system too! Let’s check it out.

What Is Sangoma PBXact?

The PBXact is a cloud-based, Unified Communications business phone system that’s completely managed in Sangoma’s data centers. The software it uses is no different from your typical on-premise appliances, except it’s in the cloud.

Powered by the leading open source PBX system, FreePBX, the PBXact comes with numerous user-friendly features and is one of the easiest systems to get users up and running within minutes with little or no training (now you know why it’s so popular for small to medium business!)

I found this video below useful to learn about what exactly PBXact is. Take a look:

3 Reasons to Choose Sangoma PBXact

I can go on and on talking the entire day about the benefits you can enjoy from the PBXact phone system (don’t worry, I am not going to), but, let me just share with you the top 3 reasons why my customers chose the PBXact phone system.

Reason #1: Easy-to-Use and Simple to Set Up

Like I mentioned before, the PBXact phone system is very simple to set up and quick to use. It saves my clients a lot of hassle and time with its Quick-start installation Wizard and simplified dashboard GUI. Its Zero-touch provisioning even allows you to deploy phones within seconds!

Reason #2: Feature-Rich

Sangoma PBXact is definitely one of the top feature-loaded phone system solutions on the market. If you are familiar with FreePBX, you will know what I am talking about. Conference Pro, Extension Routing, Installation Wizard, are just some of the features you can benefit from. It also offers you options of up to 1000 users and 300 simultaneous calls; a truly scalable and feature-rich solution!

Reason #3: Compatibility and Integration

The PBXact is highly compatible with more than 300 different models of IP phones and 20 manufacturers, so you don’t need to worry about switching from your old phone system to the PBXact.

Visit our site to learn more about Sangoma PBXact! In the next blog, we will discuss about the PBXact UC applications and how you choose the right solution for your business. Meanwhile, if you have any questions please don’t hesitate to contact me, Brian Hyrek, at 716-531–4318.