Knowing what you are getting before making that purchase is always a wise move! Today, we invited our VoIP consultant, Jon Garbin, to show you what you can expect from the Voyager 6200 UC VoIP headset. Let’s get started!

What’s Included in the Voyager 6200?

This headset comes with a travel case, Bluetooth dongle for you to pair up with your device, two different sizes earbuds (small and large), and a cradle for charging purpose.

  • A travel case
  • A Bluetooth® dongle
  • 2 extra earbuds (small and large)
  • Cradle for charging

Look & Feel of the Plantronics Voyager 6200

The first thing you will notice when trying the Voyager 6200 is that it’s super light! If you are looking for a zero-stress headset for all-day use, the 6200 will definitely be a good fit.

The Voyager 6200 is designed to use both inside and outside your workplace. Whether you are on a call with your customer in the office or you are jogging outside during your off time, this headset will be your perfect partner. See more unique features:

  • 4 built-in microphones
  • Auto answer and pickup button
  • Volume control
  • Super light for in/out office
  • Adjustable earbud sizes

“Overall, the Voyager 6200 is a great option. I use it with my customers all day and never had any complaints about the sound when I am talking to them. I definitely recommend it!” – Jon Garbin, Solutions Consultant at VoIP Supply

Have you tried the Voyager 6200? Let us know what you think in the comment box below!

Where to buy?

The Voyager 6200 UC headsets are available in two colors: Black and Sand. You can purchase at our online store or simply give the VoIP Supply team a call at 1-800-398-8647.

Shop Voyager 6200 UC

March 28, 2018Plantronics, a learning electronics manufacturer for audio communications equipment, announced today that they have entered a definitive agreement to acquire Polycom, a multinational VoIP provider for video, voice, and content communication collaboration.

This acquisition is expected to close by the end of the third quarter of 2018 with a cash and stock transaction valued at $2 billion. This acquisition deal will allow Plantronics to become a big part of the communications and collaboration industry.

Significant benefits that will come out of this acquisition

  • Polycom’s global leadership position in voice and video collaboration will accelerate Plantronics vision of delivering advanced communications experiences.
  • Plantronics will be able to expand its portfolio to provide more communication and collaboration products and services across the global ecosystem.
  • This acquisition will provide additional opportunities across the Unified Communications (UC) market and increase growth opportunities.
  • Polycom will significantly expand Plantronics offerings in management and analytics services.

This news definitely came as surprise this morning but Polycom and Plantronics are great partners of VoIP Supply and we are very excited to see what develops out of this acquisition.” – Paula Griffo, President and CFO of VoIP Supply

VoIP headsets may be something that a lot of VoIP users barely notice until they are not working optimally; when they are affecting your productivity! With Plantronics Manager Pro, you are always ahead of the issues. Let’s check out some important features of the Manager Pro you should definitely take advantage of:

1. Empowering Productivity

Plantronics CS520 and APC-41 Hook Switch Control AdapterPlantronics Manager Pro provides easy-to-use tools for IT managers to configure settings and update firmware for end users all from the Cloud. Proactively manage the performance of every Plantronics VoIP headset across the enterprise. That means uninterrupted productivity for end users.

2. Smarter Monitoring and Management

Plantronics Manager Pro offers a powerful web-based solution to configure settings and update audio device software and firmware. The cloud-based architecture offers predictive reporting tools to provide new insights into your communications environment.

3. Seamless Rollouts and Easy Adoption

Combined with Plantronics Hub, you can configure devices to be truly plug-and-play. Plantronics Manager Pro also creates reports on where and how VoIP headsets are being used, letting IT reach out to users who need additional assistance. The insights you will gain include asset analysis, usage analysis, conversion analysis, and acoustic analysis.

4. Streamline Settings and UpdatesPlantronics CS540 Headset

Policy-based management ensures that the user experience with each audio device is exactly within the parameters set by IT. Simply manage your device settings, firmware versions, and company regulatory compliance from the easy-to-read dashboard. You can apply these parameters companywide or to a specific user group.

5. Regulations and Compliance

Plantronics Manager Pro helps you keep up with industry regulations, governing communication devices. It allows your IT team to monitor acoustic protection features, set daily noise exposure levels, and lock those settings in all IP phone headsets.

6. Simplified Deployment

Plantronics Manager Pro integrates seamlessly with Plantronics Hub to provide consistent and easy configuration for each and every VoIP phone headset. Plantronics also provides pre-configured MSI installation packages to automatically connect the Plantronics Hub client to a tenant.

7. Worry-Free Permissions

Reduce IT backlog with the customizable permission! This gives you access to critical audio device settings or firmware deployments. You will also be able to give specific groups, such as customer service teams, access to information they need.

See Datasheet and Supported Devices

If you are interested in learning how you can use the manager pro in your business to improve the quality of service, or if you are interested in a trial, give us a call at 1-800-398-8647 today!
Learn More

Recently, Plantronics introduced the new MDA400 QD Series with advanced call management functionality.mda400

With the advanced audio processors, the Plantronics compatible headsets, and the Plantronics Manager Pro, you are able to manage your call center with analytics and insights right from desk phones and softphones.

Designed for contact center managers, the MDA400 Series highlights its flexible compatibility which allows you to connect with all major desk phones, softphones, and headsets. The MDA400 Series is also ideal for CSR agent training when used with a Y-cable, as well as a great tool for gathering data insights when used with Plantronics Manager Pro.

Key Features:mda400-qd

  • Track analytics and gain insights from both desk phones and softphones with Plantronics Manager Pro
  • Benefit from Plantronics software technology that detects and reports on call events, revealing insights to help make operations run more efficiently
  • Allows customer service representatives to take calls on desk phones or softphones
  • Superior noise and echo cancellation
  • Meets Noise at Work and G616/AAL regulatory compliance
  • Easy-to-use in-line call controls
  • Two variants are available: MDA480 QD for Plantronics standard QD headsets and MDA490 QD for Plantronics digital QD headsets
  • Backed by industry-leading Plantronics Customer Service
    Download the datasheet

This is Plantronics first advanced audio processors to support analytics which is so important to get useful insights and improve your customer experience. The MDA400 QD Series is expected to be available for purchase soon. Stay tuned!
Check out MDA400 QD

If you have a desk phone, then chances are you have a headset. I can’t even imagine someone who still uses their handset at work. It is a thing of the past, and honestly, maybe we should get rid of the handset all together.

Okay, maybe that is going a little too far, but having a headset for your desk is something everyone should (and most likely does) have. It is something that is relatively inexpensive and can make your day flow much easier.

There are all types of headsets out there.  Some people are fine with having a basic wired headset, while other people can’t live without the freedom of going wireless.  The preference comes down a matter of how often you get up and leave your desk, but the differences don’t stop there.

There are even more options available when choosing a headset for your desk at work.  One of the most popular features a headset can have these days is Bluetooth.  Having Bluetooth on your headset allows you to pair devices other than your deskphone.  Other devices like your personal smartphone!

This is an important feature for someone who is in, let’s say, sales and chooses to give out their cell number to clients in order to make themselves more accessible. Perhaps this is something that you might be interested in doing if you have not already done so.

With that in mind, let’s go over how to pair your cell phone to your wireless, Bluetooth headset on your desk.  As an example, we will use the Plantronics Savi w740.plantronics-headset

How to Pair Your Cell Phone to the Plantronics Savi w740

  1. Press down and hold the Bluetooth pairing button for 4 seconds on the Savi base.  A LED indicator will flash red and blue once it is active.  It will remain this way for up to 10 minutes.
  2. Make sure Bluetooth is turned on, on your smartphone and go into Bluetooth search mode.  Select SAVI 7xx from the list of found devices.
  3. If prompted by your smartphone, type 0000 as a passcode.  The LED indicator will turn solid blue on the Savi base when it has an active connection with your smartphone.
  4. While wearing your headset, short press base mobile button on the Savi base.
  5. Dial a test call from your smartphone.
  6. End the call by pressing the call control button on your headset.

And it is as simple as that! If you are familiar with using Bluetooth, then this should be extremely similar to other devices you have paired in the past.  Once you are paired, you just might find that you have become the coolest guy or gal in the office!

Do you have a Plantronics Savi w740 on your desk? If not, does your headset have Bluetooth? What kind of headset is it? We want to know!

10-must-have-portable-speakers

If you are one of the road warriors,  you must know how difficult it is to keep connected with your work on the road without a decent and reliable communication solution. Here we have collected a list of 10 must-have portable speakers that are designed specifically for travelers just like you. Let’s take a look!

p620#1 Plantronics Calisto P620

You can’t travel without a personal Bluetooth conference phone like Plantronics’ Calisto P620. Designed with mobility in mind, the P620 includes a USB adapter for connecting to PCs and laptops and a soft carrying case. This is a portable wireless UC speakerphone that instantly transforms your laptop/ smartphone into a lifelike conferencing device. Check out the P620 datasheet. 

jabra-speak-510#2 Jabra SPEAK 510+ UC

Jabra’s SPEAK 510 speakerphone allows you to make conference calls anywhere on the road. With Bluetooth and USB connectivity, you can connect the Jabra 510 easily to your PC, tablet or smartphone within seconds. This solution features up to 15 hours wireless talk time and remote call control, giving you the flexibility you need. Check out the SPEAK 510 datasheet.

chat170#3 ClearOne Chat 170

The ClearOne Chat 170 is a great deal that gives you full-duplex audio communication with Microsoft Office Communicator 2007. This solution is currently on sale so if you are looking to save more, don’t hesitate! The Chat 170 is a perfect addition to use with your laptops/ PCs via USB for hands-free conversation. It requires no drivers or software to be installed. Check out the Chat 170 datasheet!

#4 Konftel Ego

Konftel. EGO.

The Konftel Ego is a compact and wireless personal speakerphone that delivers lifelike sounds with unique OmniSound® audio technology. This solution is perfect to use for a meeting with a couple colleagues in small rooms or in a hotel room when you are away from the office. The Ego is ideal alternative to a handset that works harmoniously with Skype for Business, Cisco, Avaya Communicator and more. Check out Konftel Ego datasheet.

#5 ClearOne Chat 160clearone-160

A complete full-duplex speakerphone that contains HDConference, the suite of high-performance audio technologies. The ClearOne Chat 160 are easy to pair with multiple VoIP softphones such as Skype. Its advanced automatic level management will make your trip just easier! Check out the Chat 160 datasheet!

#6 Polycom CX 100cx-100

The CX 100 comes with 2 high-quality microphones that offer excellent range for small group conversations. It is a USB-powered speakerphone with dynamic noise reduction and HD voice quality. Very simple to set up and use in seconds!

#7 Jabra SPEAK 810 UC Speakerphonejabra-speak-810

If you are looking for a solution that not only gives you an easy collaboration but also a quick setup process, Jabra’s SPEAK 810 speakerphone will be your go-to solution. This device is designed for simple use and easy conversation. The excellent sound provides a natural call feel with no feedback or echo.

#8 Plantronics Calisto 610calisto_610-png-pagespeed-ce-9y-ah1jjow

Looking for a worry-free solution? Choose the Plantronics Calisto 610, a portable USB speakerphone that comes with a 2-year limited warranty. This solution provides premium audio with echo cancellation and Omnidirectional microphone for 360-degree microphone pickup. It is ideal for team calls within small groups anywhere anytime.

#9 Logitech P710elogitech-p710e

The Logitech P710e is another great choice when it comes to making a conference call on the road. A 15-hour life battery and USB and Bluetooth connectivity give you a peace of mind traveling without a power supply. I personally love its integrated mobile device stand that enables shake-free video calls and hands-free access to the screen (perfect for multi-taskers like you and me!). Download the P710e datasheet.

#10 Sennheiser SP 10 MLsennheiser-sp-10-ml

The Sennheiser SP ML 10 Speakerphone is a multiple product awards winner in 2014. This device is the answer to easy management and high voice quality. Users love this long lasting wireless device that gives you up to 20 hours talk time without worrying about the low battery. The Sennheiser SP 10 ML is also Skype for Business certified which ensures you an outstanding communication experience when pairing with the Skype for Business. Check out the datasheet!

Are you a road warrior? What’s your must-bring device on the road? Share with us!

After a long wait time, the headset you ordered has finally arrived. You can’t wait to open the box and try it with your VoIP phone but only find that it doesn’t work with your phone!

Urgh…..how frustrating.  Luckily, your apprehension has been heard!

 

a-guide-to-voip-headset-and-phone-compatibility-2The VoIP Supply team has created a comprehensive VoIP Phone & Headset Compatibility Guide to lead you to your right solutions within seconds. This guide covers top brands of VoIP phones and headsets including Grandstream, Cisco, Polycom, Sangoma, Yealink, Snom, Mitel, Digium, Jabra, Plantronics, Sennheiser, and VXi. Best of all, it’s FREE to download! Check it out today.

  • Learn the compatibility of IP phones and headsets
  • Explore ways of connectivity between IP phones and headsets
  • Learn product options for VoIP phones and headsets
  • Gain valuable insights to make the right purchase decision!

Fill out the form below to download:



Everyone knows by now that the way we work has changed from the past. The days of having to be in the office all the time or waiting a full day for a response to an email are long gone. Now, more than ever, people are bringing their office with them on the go, and now responding to important messages can be almost instantaneous.

We are able to achieve this style of work largely because of the popular BYOD trend that has been taking over businesses. Tons of new gadgets are coming out faster than we can buy them, which has made working from home or on the road simple. It seems that even with all of these new toys there will always be some reason to show up to the office every now and again. Wait. Is there?

One thing that comes to mind when I think of having to be in the office is for a conference. Not being present for a big meeting or a big company decision seems somewhat unprofessional. But then I think about it more, and well, nope.

It is a new age of business, and with video conferencing becoming more popular, it seems like just hearing your voice or seeing you on a screen is 100% acceptable these days. You really don’t have to be present for a conference. Especially if you are one of the many road warriors that are out there.

Calisto P620If you have been living under a rock, then allow me to have the opportunity to blow your mind and tell you that there are personal and portable conference phones! Most of these are Bluetooth, can plug into up to your laptop, and fit in the palm of your hand!

If you find yourself on the road a lot, but still need to be involved in conference room meetings, then this is something you will want to look into. Or if you haven’t been living under a rock, this might be something you already have.

For this blog, we are going to take a look at the Plantronics Calisto P620. This is a popular portable conference phone that delivers. This was designed with mobility in mind and is a must-have for when you need to be on a conference call in say, your hotel room.

 

How to Read Battery Life on the Plantronics Calisto P620

When fully charged, the Calisto P620 offers up to 6 hours of talk time bust just like anything else, the more you use it, the more the battery will drain. So how can you tell how much battery life is left in your Calisto P620? The flashing red LED on the unit will let you know how low your battery is by how many times it flashes in a cycle! Here’s what I mean:

  1. If you have 2 to 6 hours of talk time, the Calisto P620 will flash red once.
  2. If you have less than 2 hours of talk time remaining, the Calisto P620 will flash twice.
  3. If you have less than 30 minutes of talk time remaining, then you will see three flashes.

If you do in fact see the red LED flashing in threes then it is time to charge! If you are in a pinch, you can plug the Calisto P620 into your laptop via USB to charge as well! Because we all know that keeping anything portable charged is extremely important!

Are you a road warrior? Do you use the Plantronics Calisto P620? If not, what do you use for your portable conference phone? We want to know!

The VoIP industry continues to explode with growth globally and the results are big news updates from some of the top players in the Voice over Internet Protocol space.  VoIP Supply is North America’s leading VoIP solutions provider and brings you the latest news in VoIP!

VoIP Supply Marketing Supervisor Mary Cheney reveals some big VoIP news regarding Vtech’s acquisition of Snom, the new WiFi access point released by Grandstream (GWN7610), VoIP Supply’s big win at Nextcon16 and more.

This VoIP News Update also includes your chance to win a Plantronics Voyager Edge! Click for details on how to enter the Plantronics Voyager Edge sweepstakes. (Spoiler Alert: These details are at point 3:40 in the video above!)

 

Plantronics Blackwire C725 USB Headset
The Blackwire 725 USB headset offers Active Noise Canceling technology, hi-fi stereo performance and all-day comfort so you can tune into work, and tune out noise. – Plantronics

What is it?

The Plantronics C725 series is a USB binaural headset with tremendous noise canceling abilities.

This is the newest and most advanced headset for PC use that Plantronics has ever released.

Plantronics produced a UC version, C725, and also a Microsoft Lync certified version, C725-M.

Whether you’re at your computer using a third party softphone or running Microsoft Lync there is a version for you.

The USB headset offers Smart Sensor technology which allows the user to answer a call by simply putting on the headset and end the call by removing the headset.

Some of the features include but are not limited to;

  • Dual Ear pad design
  • 2 year limited warranty through Plantronics
  • Microsoft Lync compatibility with C725-M model
  • Active Noise Canceling technology

Who is it for?

With dual connectivity, PC and Bluetooth, the Blackwire C725 fits the desk worker and the mobile user.

With comfort enhancements and noise canceling technology these headsets appeal to the call center user who will be wearing this headset for extended periods of time while around other employees.

Don’t forget about the useful traveling case that this headset comes with for the times that you need to take it on the road or home with you.