Sangoma FreePBXIn the past year, the Sangoma team has implemented hundreds of new features for FreePBX 13 while continuing to grow their UC product lines. After months of waiting, FreePBX 14 STABLE has finally been released with better user experiences and a more secure setup! Let’s find out what it is all about!

FreePBX 14 highlights four major improvements: Auto-Update Security Releases, Upgrading System in the GUI, New Calendar Module and Upgraded User Control Panel (UCP).

Auto-Update Security Releases

FreePBX 14 is designed to let systems automatically update modules that have security vulnerabilities. When Sangoma releases updates to modules that have security issues, your systems will be updated to prevent those issues in less than 24 hours!

Upgrading System in the GUI

With FreePBX 14, you don’ thave to run distro upgrade scripts or deal with stuck upgrades. All system upgrades are done right through the Graphical User Interface (GUI), in the same place you would normally go to update modules.

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New Calendar Module

Tired of tracking different dates every year? You would love this – FreePBX 14 includes a calendar module that allows you to add any web-based iCal, CalDav, Google or Exchange Web Services calendar. You can also add local calendars with custom events and link the calendars to Time Conditions, Paging Pro groups, Find Me/Follow Me enabled/disable events and more!

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To learn more about the new Calendar Module, see:

Upgraded User Control Panel (UCP)

FreePBX has long had the need for a User Control Panel where your end users can change settings related to their accounts, listen to voicemails, or call recordings. After improving the HTML5 in FreePBX 12, now FreePBX 14 gives your users complete control over how your Control Panel looks and feels.

In addition to the dashboards and widgets users can add, remove, resize and organize how they want and users can also have multiple dashboards that have different configurations of widgets. Learn more about UCP here.

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To learn more about the changes and features in FreePBX 14, Click Here.

Download FreePBX 14 STABLE Today!

Will There be FreePBX 15 STABLE?

Yes, it’s in the pipeline! Sangoma is planning to release FreePBX 15 STABLE on January 12th, 2018. This version is going to focus on a redesigned backup module that will no longer be required to restore from the same version you are backing up to. Excited? We are too! Learn more here!

Download FreePBX 14 STABLE

Sangoma FreePBXSangoma has been continuously investing in FreePBX R&D to bring customers new features such as Zero-Touch Provisioning with Sangoma IP Phones, Zulu Softphone and other language and compatibility support to enhance its functionality and the user experience.

Today, Sangoma goes one step further to release the latest version of FreePBX – FreePBX 14 RC1 (Release Candidate 1). This version offers advancements in all areas, from a newer Operating System to many new features including Calendar Module, New End User Control Panel (UCP), and a new Updates & Upgrades module.

We are thrilled to see FreePBX become more powerful than ever before! To learn more about FreePBX features follow our blog series: Sangoma’s FreePBX Modules!

If you were expecting to read about ShoreTel, Cisco, or Avaya, you’d be wrong. While these are “VoIP” systems, I’d like to draw some attention to the new world order of IP telephony. It’s no secret that the big names in VoIP (mentioned above) are suffering, and it’s all thanks for a little piece of software called Asterisk. Not to discount the contributions of Freeswitch, but Asterisk is, go here for a little background.

Many have harnessed Asterisk to create some pretty great turn key solutions. Below are my top 3 recommended Asterisk systems from years of deployments and obsessive tinkering. Behold, my shortlist.

Grandstream UCM 6200:

grandstream-logoPreviously the 6100 series; this appliance based IP PBX is a light weight, small (desktop/shelf mount, and 1U rack mounted) appliance that offers a range of 30-100 concurrent calls, depending on the model. The fact that this is PoE powered, and has built-in FXS and FXO is huge. The interface is excellent, and is genuinely intuitive. This appliance demonstrates that VoIP isn’t exclusive to specialists in that field, and can be integrated into existing environments by network, and system admins alike. This has always been a huge favorite of mine, which largely has to do with the company that makes it. Grandstream is endlessly innovating, and improving their product lines. It requires very little maintenance, and is a reliable performer. I personally have never seen one have a physical component failure. For those of you who prefer to pay a one time capital expenditure, this might be a system you should strongly consider. With that said, it’s priced to sell! Check them out here.

Sangoma FreePBX:

Sangoma FreePBXIt would be astoundingly foolish not to include FreePBX on my top 3 list. It’s probably the most recognizable name is regards to its ties to Asterisk and open source VoIP. What you may not realize is that it’s a fully matured enterprise ready PBX. It’s also one of the most versatile platforms that can be easily deployed on an appliance like VoIP Supply’s Renegade PBX, Sangoma’s own appliance, or virtualized on Hyper-V, or VMWare. FreePBX goes down in my book as the best “bang for the buck” in that there is no cost to have a fully functioning system. There are additional commercial modules that make life better, but aren’t required to make it work and there is no imposed limitations. Its integration with SIP Station also makes it an attractive solution. Filling out a short form in FreePBX’s web interface will have you calling out, and receiving calls in just a few minutes.

Digium’s Switchvox:

Digium Switchvox LogoDigium excels at user interfaces, and also bells and whistles. The user interface is designed to be used by humans, and never really becomes overwhelming to non-VoIPers. Speaking of bells and whistles, Switchvox’s Switchboard is monumentally amazing, and useful. The Switchboard has been around for a while now, but is much improved with Switchvox version 6.X and is a feature that really sets this system apart. Seriously, check out the demo video. Generally, Switchvox makes life better in a call center environment and really hardnesses Asterisk’s potential. They should though, because they created it. Aside from the Switchboard, the biggest differentiator for Switchvox is how you build IVRs, or auto attendants. Instead of defining a destination for a keypress (as with most systems), you build sequenced actions and functions allowing you to create a very capable menu structure. Of course, Asterisk (on other platforms) gives you the ability to create infinitely configurable IVRs through scripting, but Switchvox gives you this functionality through its web interface.

Honorable Mentions: Keep an eye on these.

Ombutel:

Ombutel is a derivative of Xorcom’s iteration of an Asterisk based platform, and it’s great. The user interface is clean, makes sense, and it supports FOP2 (flash operator panel). As with FreePBX, Ombutel is 100% free and virtualizes nicely. It is however still a little lacking in features when you compare it to FreePBX, and out of the box support for certificates is non-existent. I would like to see a self-signed certificate out of the gate at the least. Because of this, installations should be limited to on-prem. However, they are constantly adding features and fixing bugs. A major differentiator for Ombutel is their Class of Service (CoS) feature. This allows administrators to finely restrict or allow access to parts of the phone system from internal extensions. Normally, this is a features you’d have to pay for with other systems. Ombutel has a very active online community and are constantly receiving and replying to feedback. If Xorcom keeps this product alive, I expect it to do well.

Wazo:

Wazo, formally Xivo, is another 100% completely free system that is also feature-rich, but has a rare High Availability feature right from the get-go. High Availability is typically an expensive add-on, and that makes Wazo a really interesting product. Wazo is the most rough around the edges system in this list, but it has a lot of potential. Before it was Wazo, I found Xivo easy to install, but since they’ve gone through some changes, I haven’t been able to get Wazo to behave correctly when virtualized. I found it to be very buggy and dysfunctional. With that said, I am looking forward to the future development of Wazo. It’s very much a PBX un-plugged. If it were a car, it would be a driver’s car.

sangoma-freepbxNote: This blog series was co-written by Cody Blackley. This is part I of the four-part series.

Sangoma’s FreePBX keeps getting better! They have designed a number of modules to fit your needs to make your experience with their solution superior to their competitors. To make things even better, many of these modules can be purchased, with no recurring costs. There are a lot of them to go through so we decided to break this into a four-part series.

In this blog, you will find: Extension Routing, UCP for EPM, PBX EndPoint ManagerSysAdmin ProWeb CallBackOutbound Call LimitingCallerID Management.

Access all FreePBX commercial modules here

Extension Routing

By dragging and dropping you’re able to adjust which extensions are able to use specified routes. Without this module, the process is complicated and not easily recreated which can lead to error.

Check out more info. and screenshots with the FREE guide for Extension Routing

UCP for EPM (User Control Panel for EndPoint Manager)

Easily control of endpoint from one central panel. If you decide to use the Sangoma s-Series phones you’re able to receive this module for free!

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PBX EndPoint Manager

With over 220 popular endpoints to choose from you’re able to auto-provision and configure any device directly over the GUI interface. If you decide to use the Sangoma s-Series phones you’re able to receive this module for free! A couple of the benefits you receive are:

  • Create New Templates, Import, Export Edit
  • Use Templates for individuals or share across groups of phones
  • Easily Program Phone Keys & Button Assignments with drag and drop enabled templates
  • Firmware Management – allows you to choose which firmware to load on a per device/template basis, valuable for testing new firmware

Click to check out the free guide to EndPoint Manager by FreePBX

SysAdmin Pro

The System Admin Module allows you to make changes to your Network Settings, DNS, Intrusion Detection System, Notification Settings, and Time Zone. It also allows you to power off or reboot your system, register a license to use Commercial Modules, and see the usage of your hard drives.

Web CallBack

Add “Click to Call” features on your website. You can have calls directed to any destination you would like.

web-callback

FREE Guide from FreePBX on the details of Web CallBack

Outbound Call Limiting

This module is self-explanatory, it limits the amount of times a certain number is called within a set time period. You can easily adhere to any restrictions on how much consumers are called.

  • Assign Call Limits to Outbound Routes
  • Control how many times you can call a phone number during a set period of time
  • Set your own limits of both number of calls and time period.
  • Outbound Call Limiting is compatible with the FreePBX Xact Dialer Product

Check out more FREE info. about Outbound Call Limiting

CallerID Management

Adjust the outbound caller ID per extension by inputting a code before dialing.

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That’s not all…in the next blog- Sangoma’s FreePBX Modules: Paging Pro, VM Notify, Fax Pro, Call Recording, Q-Xact, we will continue to introduce more features that help you stand out!