Had enough of the poor audio quality and choppy video? Nothing frustrates your customers or salespeople more than poor phone quality. Businesses in all walks of life depend on a phone system that simply works smoothly every single time and that highly relies on whether you have strong QoS or not. That is why it’s important to learn about what QoS is and how it works! Let’s get to it!
What is QoS?
QoS stands for Quality of Service. As the name implies, QoS is a way of providing better overall performance for selected traffic types on telephone networks.
Basically, it’s a method to ensure that your communication system has the ability to provide high-quality service. See the definition from Microsoft:
Quality of Service (QoS) for networks is an industry-wide set of standards and mechanisms for ensuring high-quality performance for critical applications. – TechNet, Microsoft
How Innovative VoIP QoS Boosts Your Network
There are two types of speeds: Burst Speeds and Streaming Speed
Burst Speeds, also known as speed test speed, helps you download small files quickly and it only lasts a few seconds; Streaming Speed, on the other side, helps you work on long-term tasks such as voice and streaming videos. Traditional firewalls lack the ability to recognize different types of speeds and the tasks you are doing on the networks, so they are not able to understand who needs access to certain services at certain times and how much. That’s where an innovative VoIP QoS product, like SimpleWan’s solution, comes into play!
The SimpleWan solution acts like a sensor that is aware of the differences between streaming speeds and bursting speeds, the various devices that are on your networks, as well as the needs from all users and tasks.
The intelligent solution makes smart real-time decisions to prioritize your tasks and assign just the right amount of space for each task. Once the task is complete, it opens up space again to all users to ensure that all users get equal access to the network connection. The consistency of network access is so important nowadays when there are so many different devices connected at the same time!
QoS has become a must when it comes to providing the best overall telephony service quality. Now that you have learned about QoS. Time to break up with your poor phone service!
Learn more about VoIP routers with QoS on our website or simply give our VoIP experts a ring at 1-800-398-8647 today to learn how your business can utilize QoS!