Do you have questions about VoIP?

If you have been following our Mom’s calling Q&A Blog Series, you probably already know that our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: How to have my Grandstream PBXs communicate with one another? Today, we have more new real questions and answers from VoIP users just like you. Let’s get to it!


Configuration for VVX300 to Disable Do Not Disturb (DND) Key

Q: Do you have the configuration for VVX300 to disable the Do Not Disturb key? The configuration for the VVX500 does not work.

A: Please downgrade the VVX300 to 4.1.8 and search for this line: 

  <?xml version=”1.0″ standalone=”yes”?>

                <!– Customer SIP Application Configuration File –>


                <serverMissedCall call.serverMissedCall.1.enabled=”1″/>

                <dnd feature.enhancedFeatureKeys.enabled=”1″ softkey.feature.doNotDisturb=”0″ />.




Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

Here at VoIP Supply, we know that not every business is the same.  So, when it comes to VoIP service, the most important thing to keep in mind is the size of your business. Keeping this in mind will help guide you when looking to switch to VoIP.  What does that mean exactly? Well, there are several different options to consider when looking to deploy and maintain VoIP in your office. In order to help better understand what options you should be considering, we put together this video to help narrow down your search!

Being one of the leaders in VoIP, we get a lot of questions in regards to VoIP service.  It is never an easy thing to understand and it takes time to learn the ins and outs.  Thankfully, you have us!

There is no quick answer when it comes to the cost savings of switching to VoIP, so we put together a short video to help make you aware of how your calling habits can help you determine just how much you will save!