More than a third of American workers today are Millennials (adults ages 20 to 36 in 2017), and they have become the largest share of the American workforce, according to new Pew Research Center analysis of U.S. Census Bureau data.

As more Millennials enter the American workforce, accommodating Millennials workstyles with the right communication equipment to retain their talent has become a focus for businesses from all walks of life and choosing a right VoIP headset will be a good start.

What kind of headsets are Millennial workers looking for?

Both Plantronics Voyager 6200 UC and Jabra Evolve 75e are popular headsets for office professionals and Millennial workers in terms of the design, sound quality, compatibility and advanced features. Let’s dig a little deeper to see why Millennials choose (and love) these two new VoIP headsets!

Sound Quality

When it comes to a VoIP headset, noise and distraction are the biggest pain point we hear from almost all users. Almost all VoIP headsets nowadays are equipped with noise canceling technology and Plantronics and Jabra headsets are no exceptions. The Plantronics clear talk technology and Jabra’s active and passive noise cancellation give Millennials peace of mind ensuring that they can hear and be heard clearly without interruptions.

Wearing Style

While traditional VoIP headsets have a lot of annoying wires moving around in your way; the new Plantronics 6200 UC and Jabra Evolve 75e VoIP headsets are both designed with new around-the-neck wearing style with earbuds. This new neckband design provides comfort and stability, giving users more control of their headsets.  

Bluetooth with a standard 30 meters wireless range is also a must when it comes to hands-free communications. Mobility is one of the most important features Millennial workers love. They require a flexible headset that can set them free from their seats!

Work & Life

Work-life balance is more emphasized in Millennial generation than before. Millennials are looking for a headset that’s not just for office work, but for everyday voice and music, in or out of the office. Therefore, the headset needs to be compatible with multiple applications that they use at work and in daily lives. Both the Voyager 6200 UC and the Evolve 75e are compatible with Skype for Business, Cisco and they are also very versatile for multi-taskers!

Battery Life

The long battery life from these new VoIP headsets allows you to continue your work without needing to stop and charge your headset. The 14 to 16 hours long-lasting batteries are designed for whole-day use!

Check out the chart below to compare these two popular new VoIP headsets!

Most of us can sense that cell phones are shifting the way we work and live dramatically in modern years. Our smartphones have become not merely an electronic device, but a digital extension of ourselves where we connect and communicate. As more people describe a smartphone as an “indispensable” tool for work, the demand for Softphone arises.

“The majority (79 percent) of respondents cited the smartphone as the phone they used the most to conduct business, as compared to an office phone or home phone.” – According to a survey from PCWorld

What is Softphone?

Softphone is a software program that allows you to make phone calls over the Internet via your computer or cell phone rather than dedicated hardware like a traditional telephone.

Digium Switchvox Softphone for iPhone & Android

Digium’s Switchvox Softphone is an all-in-one communication solution designed for iPhone and Android. It covers all enterprise-class Unified Communications (UC) features you can expect from Switchvox, except, this time, you enjoy them on the go! Let’s take a peek at some of its popular features every road warrior can’t live without!

Simple Setup Process – Configuring the Switchvox Softphone for your cell phone is easy! Get ready to start making calls within seconds.

Advanced Call Control – Stay connected wherever, whenever you go with the power of Switchvox Softphone! The advanced call features include:

• 3-way conference
• Call recording
• Transfer, ignore or send to voicemail
• Status – Set your Status and decide how your calls are handled and what voicemail greeting is played.
• Favorites – set up favorites contacts and see their phone state and their Status.

Apple CallKit – Enjoy the full advantage of Apple CallKit! The Switchvox Software uses the latest iOS technologies to improve battery life and allow more accurate alerts/notifications. Your Softphone calls will display the same way as native iOS calls even when the app is closed or the phone is locked.

Private Number – Keep your private number private and safe. Callers will only see your desk phone number.

That’s not all! There are more unique features such as Extension-to-extension calls, Real-time Status/ User Presence, Wi-Fi, 4G or LTE connectivity await your exploration!

Not sure where to start? Click here to check out Digium’s Switchvox Softphone Start Guide or simply raise your phone to give our VoIP experts a call at 800-398-8647 to discuss your specific needs!

Had enough of the poor audio quality and choppy video? Nothing frustrates your customers or salespeople more than poor phone quality. Businesses in all walks of life depend on a phone system that simply works smoothly every single time and that highly relies on whether you have strong QoS or not. That is why it’s important to learn about what QoS is and how it works! Let’s get to it!

What is QoS?

QoS stands for Quality of Service. As the name implies, QoS is a way of providing better overall performance for selected traffic types on telephone networks.

Basically, it’s a method to ensure that your communication system has the ability to provide high-quality service. See the definition from Microsoft:

Quality of Service (QoS) for networks is an industry-wide set of standards and mechanisms for ensuring high-quality performance for critical applications. – TechNet, Microsoft

 

How Innovative VoIP QoS Boosts Your Network

There are two types of speeds: Burst Speeds and Streaming Speed

Burst Speeds, also known as speed test speed, helps you download small files quickly and it only lasts a few seconds; Streaming Speed, on the other side, helps you work on long-term tasks such as voice and streaming videos. Traditional firewalls lack the ability to recognize different types of speeds and the tasks you are doing on the networks, so they are not able to understand who needs access to certain services at certain times and how much. That’s where an innovative VoIP QoS product, like SimpleWan’s solution, comes into play!

The SimpleWan solution acts like a sensor that is aware of the differences between streaming speeds and bursting speeds, the various devices that are on your networks, as well as the needs from all users and tasks.

The intelligent solution makes smart real-time decisions to prioritize your tasks and assign just the right amount of space for each task. Once the task is complete, it opens up space again to all users to ensure that all users get equal access to the network connection. The consistency of network access is so important nowadays when there are so many different devices connected at the same time!

QoS has become a must when it comes to providing the best overall telephony service quality. Now that you have learned about QoS. Time to break up with your poor phone service!

Learn more about VoIP routers with QoS on our website or simply give our VoIP experts a ring at 1-800-398-8647 today to learn  how your business can utilize QoS!