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  • If you typed the URL directly, please make sure the spelling is correct. If you clicked on a link to get here, the link is outdated.   What can you do? Go back to the previous page. Use the search bar at the top of the page to search for your products. Follow these links to get you back on track! Store Home ...
  • Featured Products Featured Products JABRA EVOLVE3 75 UC, Link390c, Black,WLC Chrg $388.00 Add to Cart Poly VVX 250 4-Line PoE IP Phone 89B62AA#AC3 $138.00 Add to Cart Snom M53 DECT Handset $69.00 Add to Cart Audiocodes RXV100-B05 + RX-PANEL Bundle $2,175.24 Add to Cart Fanvil W626W Ruggediz...
  •       What Is VoIP Supply's Community Connection? VoIP Supply's Community Connection is a way of showing our team's dedication to giving back to our local community here in Buffalo, NY. We don't just operate in Buffalo, we also stay connected to our community by giving our time and efforts to local charities, organizations, and nonprofits to always go beyond the bottom line!     Why Do We Give Back? We believe it is important to make a difference and that there...
  • Please enable cookies in your web browser to continue. What are Cookies? Cookies are short pieces of data that are sent to your computer when you visit a website. On later visits, this data is then returned to that website. Cookies allow us to recognize you automatically whenever you visit our site so that we can personalize your experience and provide you with better service. We also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and o...
  • Seamlessly integrate your existing systems electronically with VoIP Fulfillment’s easy to incorporate and execute API. Make VoIP Fulfillment a seamless part of your existing operations by sending and receiving orders, customer and returns data without the need for headcount with these electronic ordering and integration services. Using either our online customer portal or our API, we receive your customer shipping information and almost immediately, process the orders and when applicable upload ...
  • Get the right equipment configured to your exact specifications Have one of our trained VoIP technology experts help select the right device for your service. Allow us to custom configure your devices to your specification as well as have return equipment “Refreshed” for use again with these product and configuration services from VoIP Fulfillment. Device Selection Consultation Product Provisioning Product Testing / Repair / Reconditioning RMA Product Refresh / Inventory Buy...
  • Thank you for submitting our partner program form! Our channel manager will be in touch shortly. If you have questions, please contact our VoIP experts at 1-800-398-8647. Click here to get back to our partner program page. 
  • Get the Right Equipment Configured to Your Exact Specifications Let our skilled VoIP technology experts assist you in choosing the perfect device for your needs. Benefit from our customized configuration services, tailored to your specifications. We also offer equipment " refresh " services, ensuring that returned devices can be used again effectively. Experience the comprehensive product and configuration services provided by VoIP Fulfillment.           Device Selection Consultation  ...
  • Welcome Through our portal, you will gain access to educational resources, marketing materials, and more! We are here not only to supply you with all things VoIP, but we are here to help you grow your business.    CONTACT SALES If you are new to the portal and have questions or can't find what you're looking for, please use this form and we will get back to you within 24 hours, for ...
  • Give Your Products a Second Chance! Sometimes a part of a product breaks. Other times a customer decides to upgrade. In either case , you have an alternative to the trash for your returned products with VoIP Supply's device Reconditioning service. Using the same process and care that is used with Refresh line of reconditioned equipment, VoIP Supply's Device Reconditioning services allow manufacturers and service providers to put their returned products to use as replacements, ...
  • VoIP Supply and SYSTM have teamed up to offer our partners the ability to spin up Digium Switchvox in the cloud. Come have some fun….! When your busniess experiences a failure or outage, simple access your “Spare-in-the-Air”, restore your backup, re-register your phones, point your main number and your business will be back up and running in no time! What Is Included?   Virtualized Digium Siwtchvox instance (and many others) Hosted and deliv...
  • Get the right equipment configured to your exact specifications Have one of our trained VoIP technology experts help select the right device for your service. Allow us to custom configure your devices to your specification as well as have return equipment “Refreshed” for use again with these product and configuration services from VoIP Fulfillment. Device Selection Consultation Product Provisioning Product Testing / Repair / Reconditioning RMA Product Refresh / Inventory Buy...
  • Getting into VoIP doesn't have to be difficult and time consuming. At least not with Deploy by VoIP Supply. Through Deploy everything from site assessments, cabling, device configuration, installation and testing can be handle by our experienced team. This makes Deploy the fastest and easiest way to turn-up VoIP at your office. Take advantage of VoIP Supply's nationwide network of licensed and certified technicians today and leave the burden of assessing your situation, selecting the proper solu...
  • Download and Share our Infographics with Your Customers! Infographics turn information and knowledge into simple, fun graphics to present information quickly and clearly. Here you can find infographics for various VoIP topics such as tips for choosing an ideal headset, benefits of using Bluetooth, and more! It's simple and easy to explain complicated ideas or make product suggestions. VoIP Service/ VoIP Systems VoIP Terms - What are people talking about? &nbs...
  • About Bicom Systems Bicom Systems was the first company to deliver Open Source Communications Software as Professional Turnkey Solutions. By combining the best of open source telephony and its own proprietary software, Bicom Systems can provide enterprises with turnkey solutions that take account of the clients’ exact needs within a very cost-effective framework - giving CIOs the safest choice. This mix includes royalty-free software, vibrant open source communities, ava...
  • Is Something Not Working Right? We know how frustrating it is to have a product that is not functioning properly - but don't worry you have found the right page to get you the assistance you need. If you believe your product is DOA (Dead on Arrival) you will need to initiate an RMA, you can do that here . If you do not have our go3 warranty or a technical support package, please contact us via email , a member of our technical support staff will get back to you as soon as they can. If yo...
  • VoIP Supply Assist Service Level Agreement VoIP Supply Assist support services are subject to the following terms, in addition to any terms that are present on a service by service basis:   Free Support: VoIP Supply Assist will provide best effort support for equipment purchased from VoIP Supply on a first-in, first-out basis VoIP Supply Assist strives to address every situation promptly. Support requests submitted between 9am and 6pm on a working weekday (Monday thr...
  • Interested in selling VoIP service but don't know where to start? Our CloudSpan MarketPlace is a single place to find your customer a perfect match with a service provider will meet their business needs. Our VoIP consultants offer a free consultation and provide up to three quotes to some of the best VoIP service providers on the market. Sign up and start selling VoIP service through the CloudSpan MarketPlace!   Why CloudSpan?     Multip...
  • Focus on your core competency… Let VoIP Supply take care of the rest. As a service provider your primary focus is delivering best in class voice service to your customers - not dealing with equipment selection, equipment configuration, logistics and returns. That’s why VoIP Supply provides service providers with VoIP equipment selection, configuration, logistics and returns services. These services allow you to focus on your core competencies while leveraging VoIP Supply’s expertise, ...
  • Something Not Working Right? You have come to the right page then. If you already have our warranty or a technical support package, please call us right away at 866-885-4853 . If you do not have our warranty or a technical support package, please click here and a member of our technical support staff will get back to you as soon as they can. Technical Support Options Given the wide array of vendors, devices and protocols available, getting started with an IP Survei...
  •   2002 Bored after the sale of his company IVR, Inc., Ben started B2 Technologies at the beginning of 2002 as a software development company focused on creating a stock trading platform based on Trade Station. After several months of deployment, it was evident to Ben that the stock market wasn't for him; his true passion lay in technology equipment and services. Over the next year, Ben transformed B2 Technologies from a software development company to an IT asset management firm assisting ...
  • How Much Does Video Conferencing Cost? There is a Video Conferencing solution for any budget. I know that sounds like a cheesy sales strategy to get you hooked with a bait-and-switch – this time it is absolutely true. Do not let the fear of the cost keep you from growing your business through the employment of Video Conferencing. If you are still considering which Video Conferencing solution to choose, take a look at the entry, “ Types of Video Conferencing Systems ,” and do s...
  • How Does Video Conferencing Work? Describing a Video Conference can be as basic as an IP address -to-IP address connection and as complex as fully-immersive Telepresence with a musical score, a full data presentation, and full-heighted conference participants. It is somewhere in the middle that most Video Conferences fall, and so this is the imagery I will use. Uncomplicated It is incredibly important to note that there is no complicated call initiation with Video Conferencing systems bec...
  • Why VoIP Fulfillment by VoIP Supply? The team behind VoIP Fulfillment by VoIP Supply has been providing provisioning and fulfillment to VoIP Service Providers since the industry's beginning. Many of our past and current customers were pioneers in residential and hosted VoIP back in the early 2000 era. By taking advantage of the services that we have to offer and the expertise we have in-house, these customers have been able to focus on the sales and marketing aspect of their business rathe...
  • What is a codec? The word codec comes from mashing together the functions of compressing (co) and decompressing (dec) analog sound into digital bits for use by computers and networks. There are literally hundreds of audio codecs -- pieces of computer code -- available today and embedded in any device that plays sound, from a simple MP3 player to the hottest smart phones. Some are open source and free while others are proprietary and/or patented, requiring licensing ...
  • With an On-Site Phone System, the Customization is Endless! When you have all your phone system hardware located on-site in your office, you have the freedom to customize different aspects as you wish. You also have the ability to get rid of your old telephone lines and use SIP trunks for your phone service. SIP Trunking is Simply Telephone Lines Through Your Internet. SIP Trunks are a techy way of saying internet phone lines. You are basically able to get rid of those clunky telephone lines run...
  • Before selecting a VoIP headset it's important to learn more about them. One of the best ways to learn about any product is to learn and understand from others who have gone through the same process. What follows is a FAQ on VoIP headsets that addresses the major concerns from customers like you that have been documents over the last few years. Please read on… Will I like the headband or over the ear style? This is a user specific preferenc...
  • Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...
  • Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...
  • WAREHOUSE ASSOCIATE JOB SUMMARY: The warehouse associate is responsible for performing shipping, receiving, and/or stocking activities as part of the day-to-day operations of the company’s warehouse. The warehouse associate will be trained in all aspects of warehouse operations including stocking and maintenance of the area and will be able to function as back-up in cases of absence. Their primary function is receiving and shipping. RECEIVING RESPONSIBILITIES: Review incoming packages and pr...
  • What is a VoIP Phone and How Does it Work? If you want the best VoIP calling experience, it's not just about your VoIP service—your VoIP phone plays a crucial role, too. Let's explore what a VoIP phone is, how it works, and the major components that make up this essential device. What Is a VoIP Phone? A VoIP phone is a telephone equipped with IP (Internet Protocol) technology that works with VoIP services or systems to make and receive calls. Unlike traditional phones, which...
  • Everything is going IP these days . The same is true for businesses across the world. From voice to video surveillance systems businesses across the world are migrating their legacy analog systems to those that are IP based. Of course, the time tested method for sending and receiving important business documents – fax – is also undergoing this migration. What is Fax over IP (FoIP) or eFaxing? Fax over IP (also known as FoIP) refers to the method and technology of...
  • Types of Video Conferencing: Personal vs. Room-Based Solutions for Small, Medium, and Large Spaces When choosing a video conferencing solution, it’s important to consider factors like room size, the number of participants, and specific needs such as sharing presentations or advanced features. Here’s a breakdown of what to look for when making your decision. The experts at VoIP Supply can help you choose the products that are most suitable for your space and needs. 1. Personal...
  • Buffalo, NY Located just minutes from one of the seven wonders of the world, Niagara Falls, as well as Lake Erie and the Canadian border, Buffalo was selected as an "All America City" in 1996. Buffalo is well-known for its cold weather, legendary snowfall numbers, sports teams (Go Bills & Go Sabres), and of course, chicken wings (with blue cheese, not ranch).    Buffalo Living Large City, Hometown Feel Buffalo Niagara has a full range of living options - minus t...
  • Moving your SMB from analog systems to IP systems can be tough Whether it's your phone, surveillance or alarm system you've probably encountered some hurdles and setbacks in moving your small medium business from the old world to the new. And no system has proven time and time again to be more difficult to successfully migrate from analog to IP than fax. The problem with Fax over IP for small medium businesses Over the last decade faxing has taken a back seat to other forms of d...
  • You’ll need to know about video conferencing system components, data compression, data transfer, video conferencing standards and types of video conferencing to fully appreciate how video conferencing actually works. What are the System Components? The core of a video conferencing system consists of elements that enable the capture and transfer of video images and audio sounds. These elements are: Video input – 2 or more video cameras or web cams; possibly digital projectors / whiteboa...
  • Video Conferencing Systems has streamlined the process for our customers to take them from a Video Conferencing wish to a full deployment. This article begins at point zero and takes you through the architectural set-up to the first test call. Learn the Basics So you want to deploy Video Conferencing to enhance your business communications. Now what? Please read our other entries, including, “ What is Video Conferencing? ,” “ How Does Video Conferencing Work? ” and “ Benefits of Vid...
  • So you've got some HD voice-capable phones and you want to make the move from G.711 narrowband into wide world of wideband. How will that affect your network? How do HD voice phones "talk" to other HD voice phones in your organization, other organizations, and the PSTN/POTS? The three keywords here are bandwidth, transcoding, and interconnection. And you really only need to worry about one of the three. Bandwidth If you are currently using G.711 to carry VoIP traffic, the codec ...
  • Small Business Video Conferencing Solutions: A Scalable Approach Video conferencing has become an essential tool for small businesses, offering scalability in both user capacity and cost. When implementing a video conferencing system, it is important to gather key information to ensure the setup fits your business’s specific needs. Key factors to consider include the number of sites, calling patterns between them, and the number of participants at each endpoint. Once you have this in...
  • If your product has stopped working outside of 30 days and inside of one year , here is how you proceed based on the manufacturer of the product: Adtran : All Adtran products are Refer Direct which means that customers have to contact Adtran at 888-423-8726 for all defective items. Algo : In the unlikely event your Algo product should develop a problem, please contact Algo Technical Support first . The Algo team may be able to help resolve the problem over the phone, thus saving the expen...
  • Show and Tell - VoIP Supply Press Room We're a small business, we've tried (almost) everything. We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...
  • Prices and conditions of sale on all in-stock and special order merchandise are subject to change without notice. Every effort has been made to ensure the accuracy of all information contained herein. VoIP Supply makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Product and manufacturer names are used only for the purpose of identification only. The image displayed for every product might not be the exa...
  • 1. Introduction VoIPSupply LLC, also referred to as “VoIPSupply ,” “we,” “us,” or “our”, take your privacy very seriously and are committed to providing you with a positive experience on VoIPSupply websites (or subdomains), including but not limited to www.voipsupply.com , portal.voipfulfillment.com (individually, a “Website” or collectively, the “Websites”) and in using our products or services (“Solution” or “Solutions”). This Privacy Statement applies to VoI...
  • You're likely already familiar with headsets. They've been around for decades and save for some technological advances haven't changed much. You plug it in, you put it on and then you use it. But there's a lot of benefits to using a VoIP headset . These include: Preventing muscle soreness and discomfort that comes with improperly holding a VoIP phone handset. Freeing your hands to complete other tasks while using your VoIP phone. ...
  • Are you tangled in uncertainty about a VoIP phone system? Imagine freeing yourself of that closet full of telephony equipment called your PBX. You'd have no more complex wiring to deal with. You'd end the lack of visibility into your most crucial piece of communications equipment. Heck, you could even kick the phone guy to the curb. Think these thoughts are too good to be true? Think again my friend. You can free yourself from the pain of your current PBX. You c...
  • Under the penname of Miss Manners, Judith Martin has fearlessly guided us through the years with recommendations and rules on personal and professional etiquette. Although she does not offer any Video Conferencing-specific advice, we can be sure that she would agree with our compilation of Video Etiquette advice. Be Ready for Guests! Would you invite your clients to your home without a little housekeeping? Definitely not! The same concept applies to Video Conferencing. What does your backdrop r...
  • Over twice the clarity and fidelity for more productive voice communications Today's businesses need HD Voice . It multiples productivity by leveraging the most expensive resources: people and time. Polycom's HD Voice delivers more than twice the clarity of older generation telephony, improves productivity, resolves accents, reduces fatigue and facilitates more natural conversations. HD communications are becoming the standard. Face to face communication is HD in its very n...
  • Frequently Asked Questions - Network Equipment Question 1: What are VoIP Gateways? Answer:   VoIP Gateways are devices that take analog voice signals and convert them to IP for transport over the LAN or WAN.  Question 2: What are FXO and FXS ports? Answer:   Foreign Exchange Office (FXO) ports are interfaces used to connect with the central office or PSTN analog lines. Foreign Exchange Station (FXS) ports are interfaces used to connect with end user devices (e....
  • Featured Product - Yealink T46U     Key Benefits 4.3'' 480X272-pixel color display with backlight Dual-port Gigabit Ethernet Up to 16 SIP accounts Expandable with YEA-EXP43     Access to Yealink T46U Datasheet    Overview The  T46U has an improved design with more advanced features such as 2 USB ports and it can be connected to WiFi via the WF40 dongle (2.4G) or the WF50 dongle (5G). Y...
  • Featured Product - Sangoma P315         Key Benefits 2.4" 320 x 240 pixel backlit color LCD display 2 switched 10/100/1000 Mbps Gigabit Ethernet Headset Support: RJ9 with EHS     Access to Sangoma P315 Datasheet Overview The Sangoma P315 IP Phone is an entry-level phone with entry-level features but doesn't compromise on performance and functionality like expensive ph...
  • Don't let the cost of new VoIP equipment prevent you from deploying VoIP! All Refresh products go through an exhaustive 10 step reconditioning process in VoIP Supply's dedicated reconditioning center, where they are Examined, Upgraded, Set to defaults and Repackaged. Each Refresh product comes with a full  12-month warranty , with an additional 12 months available for a small fee. Check out our most popular Refresh products! Polycom VVX 500 (Refresh) Polyc...
  •   Drip Campaign Email Templates Email drip campaigns are a great way to keep in touch with your customers. To make it easier for you to build your customer base and enhance your customer service, we created the drip campaign email templates for you to utilize. Copy the templates and plug in your contact information to start your marketing campaigns right away! Poly Why Poly? Acoustic Fence Poly Studio Poly OBi ATAs Fanvil ...
  • SYSTM provides simple to deploy, highly available, cloud-based, voice infrastructure. Our VIaaS platform is designed specifically to host voice applications, providing the PBX platforms that you already use in an environment that delivers the security, uptime, and redundancy your customers require.  SYSTM leaves you free to support your voice applications, without the worry and management of the infrastructure on which they are deployed. About SENTRY by SYST...
  • How to Upgrade your 3CX If you have questions on how to migrate your data, backup and/or restore items, upgrading versions, licensing and any DNS or "Cannot reach activation server" issues, you may need to upgrade.   If you try to reactivate the current installation for any reason, reactivation will fail. If you do not upgrade, and you make any changes to the hardware or to the public IP,  the PBX will revert to free mode after this date. YOU MUST UPGRADE ASAP! Upgrade ...
  • Featured Product - Polycom VVX 250     Key Features 4 Line Keys, 4 Soft Keys 2.8" Color LCD Screen In Call Keys: Call Transfer & Hold HD Audio, 1 USB Port, & 2x Gig-E Ports          Access to Polycom VVX 401 Datasheet          Access to the VVX401 User Guide   Overview The Polycom VVX 250 is the color phone for SoHo (sm...
  • Featured Product - Algo 8180         Key Benefits Dual purpose loud ringing and/or talkback voice paging Significantly louder (eight to twenty times) than typical telephones SoundSure™ ambient noise compensation adjusts output for noise level Selectable/customizable alert tones or announcements     Access to Algo 8180 (G2) Datasheet Overview The Algo 8180 (G2) is a SIP Audio Alerter for...
  • Position: Government Sales Associate (VoIP Supply Product Sales - Buffalo, NY Remote)   VoIP Supply, a Sangoma company, is seeking a   Government Sales Associate  who will represent VoIP Supply’s customers in managing and expanding relationships with government clients within the GSA framework. This role focuses on selling VoIP hardware and solutions while fostering new business opportunities. You will actively participate in training, sales activities, and the...
  • Jason Neal   Email: jneal@voipsupply.com   Direct: 716-531-4265             About Jason Hi, I’m Jason Neal, Account Manager at VoIP Supply. With over 20 years of experience in technology sales, I bring a strong background in VoIP, networking, and AV solutions to help customers find the right products for their unique needs. I take pride in building lasting relationships with resellers, integrators, and end users, and I enjoy helping businesses grow...
  • CloudSpan: Your Single Pane of Glass for Licensing & Hosting VoIP Supply's licensing and hosting portal lets you purchase licenses and hosting, manage accounts and locations, and keep track of renewals - all from one powerful dashboard Purchase licenses & hosting on demand Manage accounts, locations & instances Track orders, renewals & usage in real time 1. Sign Up Create your free CloudSpan account in minutes 2. Launch & Mana...