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We Are Here To Help You
We realize that without you, our customer, we wouldn't be where we are today and that thorough and timely service when a problem occurs is paramount to our continued success. That is why we have made the process for solving your problems as easy as possible.
First
Many of our customers told us these pages were helpful in answering their questions, so before calling or emailing us, take a look at the following:
Warranties
Return Policy
RMA Form
Technica...
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A lot of you know VoIP Supply as North America's leading supplier of VoIP equipment. But we also serve thousands of International customers from every continent each year. Below you'll find a complete list of countries that VoIP Supply currently ships to. If your country is not available please do not hesitate to contact the VoIP Supply sales department to see if shipping can be arranged to your country. Domestic orders processed before 5pm EST are shipped the same business day! NOTE: Plea...
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Prices and conditions of sale on all in-stock and special order merchandise are subject to change without notice. Every effort has been made to ensure the accuracy of all information contained herein. VoIP Supply makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Product and manufacturer names are used only for the purpose of identification only. The image displayed for every product might not be the exa...
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Privacy Statement Introduction Sangoma Technologies Corporation and its subsidiaries, also referred to as “Sangoma,” “we,” “us,” or “our”, take your privacy very seriously and are committed to providing you with a positive experience on Sangoma websites (or subdomains), including but not limited to www.freepbx.org , www.asterisk.org , www.sangoma.com , portal.sangoma.com, magento.smge.net , www.voipinnovations.com , www.e4strategies.com (individually, a “Website�...
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Keeping up with the latest in technology for your business can be tough.
A few years ago you upgraded your PBX system. It's barely paid for.
Now you hear about VoIP and the power of a VoIP system . You have to have one. But what about all that money you've already spent on your existing PBX system?
You might not be able to recoup all of the investment you've made in your old PBX system. However you can recoup some by using your existing analog telephones with your VoI...
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You're likely already familiar with headsets. They've been around for decades and save for some technological advances haven't changed much.
You plug it in, you put it on and then you use it. But there's a lot of benefits to using a
VoIP headset
. These include:
Preventing muscle soreness and discomfort that comes with improperly holding a
VoIP phone
handset.
Freeing your hands to complete other tasks while using your VoIP phone.
...
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Before selecting a
VoIP headset
it's important to learn more about them. One of the best ways to learn about any product is to learn and understand from others who have gone through the same process.
What follows is a FAQ on
VoIP headsets
that addresses the major concerns from customers like you that have been documents over the last few years. Please read on…
Will I like the headband or over the ear style?
This is a user specific preferenc...
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If you've ever worked in a call center or spent long periods of time on the phone you know how valuable a VoIP headset can be. But for all their value, finding and selecting the right VoIP headset can be quite the challenge.
Fortunately there is a way to make sense out of all of the VoIP headset choices facing you today. It starts with learning more about VoIP headsets (which can be done here and here) then using the six questions found below.
These questions (when answered) wil...
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Are you tangled in uncertainty about a VoIP phone system?
Imagine freeing yourself of that closet full of telephony equipment called your PBX.
You'd have no more complex wiring to deal with. You'd end the lack of visibility into your most crucial piece of communications equipment. Heck, you could even kick the phone guy to the curb.
Think these thoughts are too good to be true? Think again my friend.
You can free yourself from the pain of your current PBX. You c...
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Your local network & Internet Connection
Your Calling Habits
The PSTN
Your disaster plan
A premise or hosted phone system & VoIP service
Your calling rates
Your VoIP hardware
Your budget & ROI
In-house talent to maintain the system
Getting all of the pieces to the puzzle
Remember when you were a kid how much fun you'd have putting together a jigsaw puzzle? Your whole family would gather around the kitch...
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Selecting the Right VoIP Phone System
You're excited about VoIP. You're salivating over the juicy benefits and fattening of your wallet that comes with implementing a VoIP phone system .
Your cravings are understandable. Who wouldn't want to tear into the meat of an implementation that promises so much?
But before you go about carving out a budget and selecting that prime system there are a few questions you should answer.
What type of phone system best fits your business? ...
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There's a VoIP phone for every role
Typically, the phrase
VoIP phones
is all someone ever knows of a VoIP system. This makes getting the right VoIP phone in their hands extremely important.
In a perfect world you'd be able to easily assess the needs of every person using your VoIP system. This would ensure that the
VoIP phone
they receive matches their needs.
You probably don't live in a perfect world. It's likely difficult or downright...
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A mind is a terrible thing to waste. So too is your time and money. That’s why VoIP Supply has designed the Edu Assist program. With VoIP Supply’s Edu Assist program you get the service, support, and expertise that have saved hundreds of educational institutions and systems both time and money when deploying Voice over IP. Shop By Federal Compliance Here! We are GSA Certifed and here are some of the brands we are certified for! Cisco Patton Ruckus W...
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Focus on your core competency…
Let VoIP Supply take care of the rest.
As a service provider your primary focus is delivering best in class voice service to your customers - not dealing with equipment selection, equipment configuration, logistics and returns. That’s why VoIP Supply provides service providers with VoIP equipment selection, configuration, logistics and returns services.
These services allow you to focus on your core competencies while leveraging VoIP Supply’s expertise, ...
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With VoIP Supply’s Reclaim Equipment Buyback Program!
VoIP Supply’s Reclaim equipment buyback program is your outlet for selling off your used and excess VoIP equipment.
With Reclaim you can submit your equipment for sale to VoIP Supply and receive fair market value for it allowing you to “reclaim” a portion of your original investment.
Reclaim is the easiest way to sell your inventory
Forget eBay, Craigslist or broker communities! VoIP Supply has des...
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You’ll need to know about video conferencing system components, data compression, data transfer, video conferencing standards and types of video conferencing to fully appreciate how video conferencing actually works.
What are the System Components?
The core of a video conferencing system consists of elements that enable the capture and transfer of video images and audio sounds. These elements are:
Video input – 2 or more video cameras or web cams; possibly digital projectors / whiteboa...
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You might have heard that Fax over IP doesn't work You might have heard that it will never work. But before you give up on Fax over IP before you've even begun, let's talk about Fax over IP for just a minute and debunk some of the myths you may have heard. What is Fax over IP? Fax over IP (also known as FoIP) refers to the method and technology of sending fax documents over an IP network (local or wide area). This is different from the way faxes have traditionally been handl...
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Moving your SMB from analog systems to IP systems can be tough Whether it's your phone, surveillance or alarm system you've probably encountered some hurdles and setbacks in moving your small medium business from the old world to the new. And no system has proven time and time again to be more difficult to successfully migrate from analog to IP than fax. The problem with Fax over IP for small medium businesses Over the last decade faxing has taken a back seat to other forms of d...
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Simply put,
HD voice makes everything (voice) better. With an HD voice call delivering twice the sound as a narrowband one, there's much more audio information provided for the brain to process, resulting in less fatigue and better comprehension. Computer-based processes like voice recognition and speech-to-text also gain from HD voice, with better accuracy.
Advocates of HD voice use the cliche' of a call sounding as clear and natural as if you are talking...
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The experts at VoIP Supply still remember what it's like to not know your FXS from your FXO. That's why besides giving us a call at 800-398-8647, we've built a number of helpful references for you to learn more about VoIP and how to go about making an...
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If your product has stopped working outside of 30 days and inside of one year , here is how you proceed based on the manufacturer of the product: Adtran : All Adtran products are Refer Direct which means that customers have to contact Adtran at 888-423-8726 for all defective items. Algo : In the unlikely event your Algo product should develop a problem, please contact Algo Technical Support first . The Algo team may be able to help resolve the problem over the phone, thus saving the expen...
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Types of Video Conferencing: Personal vs. Room-Based Solutions for Small, Medium, and Large Spaces When choosing a video conferencing solution, it’s important to consider factors like room size, the number of participants, and specific needs such as sharing presentations or advanced features. Here’s a breakdown of what to look for when making your decision. The experts at VoIP Supply can help you choose the products that are most suitable for your space and needs. 1. Personal...
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Essential Video Conferencing Hardware and Equipment As remote work and virtual collaboration are the norm, having the right video conferencing setup is crucial. Whether outfitting a personal workspace or equipping a large conference room, find out what you need for effective meetings here! VoIP Supply has everything you need to create a productive video conferencing experience. 1. Cameras High-quality video is a must for any virtual meeting. PTZ (Pan-Tilt-Zoom) cameras offer flex...
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How Much Does Video Conferencing Cost?
There is a Video Conferencing solution for any budget. I know that sounds like a cheesy sales strategy to get you hooked with a bait-and-switch – this time it is absolutely true. Do not let the fear of the cost keep you from growing your business through the employment of Video Conferencing.
If you are still considering which Video Conferencing solution to choose, take a look at the entry, “ Types of Video Conferencing Systems ,” and do s...
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Small Business Video Conferencing Solutions: A Scalable Approach Video conferencing has become an essential tool for small businesses, offering scalability in both user capacity and cost. When implementing a video conferencing system, it is important to gather key information to ensure the setup fits your business’s specific needs. Key factors to consider include the number of sites, calling patterns between them, and the number of participants at each endpoint. Once you have this in...
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How Does Video Conferencing Work?
Describing a Video Conference can be as basic as an IP address -to-IP address connection and as complex as fully-immersive Telepresence with a musical score, a full data presentation, and full-heighted conference participants. It is somewhere in the middle that most Video Conferences fall, and so this is the imagery I will use.
Uncomplicated
It is incredibly important to note that there is no complicated call initiation with Video Conferencing systems bec...
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Why Work With VoIP Supply? Of course, it’s understandable that you’d have this question. We ask our partners the same thing about them. That’s why our team came together to create this list. We hope it answers your questions, but if not, feel free to give us a call. We’d love to spend more time explaining "Why VoIP Supply?" 12 Reasons to Buy From VoIP Supply! (Because 10 Wasn't Enough) 1. We, The People Everyone at VoIP Supply is passionate about w...
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We are Different ... and That's a Good Thing Since founding the company in 2002, our vision has been to build an environment that fosters a sense of purpose, personal and professional growth, openness, creativity, and the opportunity to pursue one's dreams through their contributions to the company without the limitations that are present in most companies. The result of this vision is not just seen in the company's growth or in the awards we have won, but in the faces and...
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2002 Bored after the sale of his company IVR, Inc., Ben started B2 Technologies at the beginning of 2002 as a software development company focused on creating a stock trading platform based on Trade Station. After several months of deployment, it was evident to Ben that the stock market wasn't for him; his true passion lay in technology equipment and services. Over the next year, Ben transformed B2 Technologies from a software development company to an IT asset management firm assisting ...
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Show and Tell - VoIP Supply Press Room
We're a small business, we've tried (almost) everything.
We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...
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VoIP Supply Assist Service Level Agreement
VoIP Supply Assist support services are subject to the following terms, in addition to any terms that are present on a service by service basis:
Free Support:
VoIP Supply Assist will provide best effort support for equipment purchased from VoIP Supply on a first-in, first-out basis
VoIP Supply Assist strives to address every situation promptly. Support requests submitted between 9am and 6pm on a working weekday (Monday thr...
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Learn All About IP Paging! IP paging enables businesses to broadcast audio messages over an IP network, often using existing data infrastructure. It is a scalable solution, ideal for announcements, emergency notifications, and alerts across large or multi-site environments. IP paging integrates seamlessly with VoIP systems, allowing easy management and control. Get Answers to Questions Like: What are the benefits of IP paging? Can I update an existing paging infrastructure or do...
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Hosted VoIP Service No IT Staff Needed - Allow your provider to handle any tasks that a typical staff would fulfill No More Old Telephone Lines - There is no need for your old telephone provider Low Startup Costs - With a minimal need for hardware, there are lower costs to get started Focus on Your Business and Let Us Handle the Phone System Hosted VoIP solutions remove the burden of maintaining, monitoring, managing, and worrying about your VoIP phone system by placing those respons...
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With an On-Site Phone System, the Customization is Endless! When you have all your phone system hardware located on-site in your office, you have the freedom to customize different aspects as you wish. You also have the ability to get rid of your old telephone lines and use SIP trunks for your phone service. SIP Trunking is Simply Telephone Lines Through Your Internet. SIP Trunks are a techy way of saying internet phone lines. You are basically able to get rid of those clunky telephone lines run...
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VoIP Supply - North America’s Leading VoIP Solutions Provider Since 2002, VoIP Supply has empowered over 125,000 customers worldwide with innovative communication solutions. We're here to help our customers and partners grow - whether you join us as a Referral Partner or a VoIP Supply Partner. Grow your business with the experts who’ve been leading the way in VoIP for over 20 years. Partnering with VoIP Supply means: » Competitive Commi...
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Thank you for providing additional information about your business. Our Channel Manager will be reaching out to you shortly!
In the meantime have you heard about our VoIP Fulfillment offerings?
We have been providing provisioning and fulfillment services to our customers since the company’s inception in 2002. We have our headquarters located in Buffalo, NY and have added another location on the west coast. The added benefits of working with VoIP Supply VoIP Fulfillment are:
Dedica...
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All the tools to make your website and transactions a success! Are you interested in partnering with the industry's leading VoIP solutions provider? Consider joining the VoIP Supply Affiliate Program! VoIP Supply has emerged as the leading VoIP hardware and service supplier in the VoIP market space and this is one of the easiest programs to join and participate in! How does it work? Joining the VoIP Supply Affiliate Program gives your customers access to one of the largest V...
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Thank you for downloading our Guide(s)!
Did you know? VoIP Supply can also help you with VoIP Service
Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill.
Benefits to the CloudSpan MarketPlace:
Partnering with Multiple service providers
Expert Guidance from our Solution Specialists
No Contracts!
Select the solution...
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VoIP Supply can also help you with VoIP Service
Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill.
Benefits to the CloudSpan MarketPlace:
Partnering with Multiple service providers
Expert Guidance from our Solution Specialists
No Contracts!
Select the solution that works for you:
Small to Me...
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Thank you for downloading our Guide(s)!
Did you know? VoIP Supply can also help you with VoIP Service
Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill.
Benefits to the CloudSpan MarketPlace:
Partnering with Multiple service providers
Expert Guidance from our Solution Specialists
No Contracts!
Select the solution...
-
Thank you for downloading our Guide(s)!
Did you know? VoIP Supply can also help you with VoIP Service
Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill.
Benefits to the CloudSpan MarketPlace:
Partnering with Multiple service providers
Expert Guidance from our Solution Specialists
No Contracts!
Select the solution...
-
Thank you for downloading our Guide(s)!
Did you know? VoIP Supply can also help you with VoIP Service
Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill.
Benefits to the CloudSpan MarketPlace:
Partnering with Multiple service providers
Expert Guidance from our Solution Specialists
No Contracts!
Select the solution...
-
VoIP Supply can also help you with VoIP Service
Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill.
Benefits to the CloudSpan MarketPlace:
Partnering with Multiple service providers
Expert Guidance from our Solution Specialists
No Contracts!
Select the solution that works for you:
Small to Me...
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Thank you for downloading our Guide(s)!
VoIP Supply can help you find your ideal VoIP Service Provider!
Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill.
Benefits to the CloudSpan MarketPlace:
Partnering with Multiple service providers
Expert Guidance from our Solution Specialists
No Contracts!
Select the soluti...
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VoIP Supply can also help you with VoIP Service
Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 23% off their monthly phone bill.
Benefits to the CloudSpan MarketPlace:
Partnering with Multiple service providers
Expert Guidance from our Solution Specialists
No Contracts!
Thank you for your interest in learning about VoIP gateways from ...
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Thank you for downloading our Guide(s)!
Did you know? VoIP Supply can also help you with VoIP Service
Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill.
Benefits to the CloudSpan MarketPlace:
Partnering with Multiple service providers
Expert Guidance from our Solution Specialists
No Contracts!
Select the solution...
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What Is VoIP Supply's Community Connection? VoIP Supply's Community Connection is a way of showing our team's dedication to giving back to our local community here in Buffalo, NY. We don't just operate in Buffalo, we also stay connected to our community by giving our time and efforts to local charities, organizations, and nonprofits to always go beyond the bottom line! Why Do We Give Back? We believe it is important to make a difference and that there...
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Frequently Asked Questions - IP Phones
Question 1: Should I use an ATA or an IP phone?
Answer:
It depends on your preference and budget. An ATA will allow you to use analog phones for VoIP. While this might save money, they do not have one touch feature keys (e.g. transfer, hold, etc.). On the other hand, using IP phones will provide more features that are similar to digital phones.
Question 2: Can I use VoIP for all the phones in my residence?
Answer:
Definitely, ...
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Frequently Asked Questions - VoIP Service
Question 1: What are VoIP Service Providers (VSPs)?
Answer:
VoIP Service Providers (VSPs) are the next generation telcos that provide interconnection between VoIP and PSTN networks. They allow call origination and termination between these two networks.
Question 2: Which VoIP Service Provider should I use?
Answer:
VoIP Service Providers can be selected based on the services and call plans that they provide. The features they...
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Learn All About VoIP Headset & Phone Compatibility! VoIP headsets and VoIP phone compatibility depend on factors like connection type (USB, Bluetooth, or DECT) and device support for unified communications (UC) platforms such as Microsoft Teams or Zoom. Get Answers to Questions Like: Will my VoIP headset work with my phone? Does my phone need to be Microsoft Teams or Zoom-specific to work with my VoIP headset? How do I know which headset works best with my VoIP phone? ...
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Thank you for downloading our Guide(s)!
Did you know? VoIP Supply can also help you with VoIP Service
Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill.
Benefits to the CloudSpan MarketPlace:
Partnering with Multiple service providers
Expert Guidance from our Solution Specialists
No Contracts!
Select the solution...
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Interested in selling VoIP service but don't know where to start? Our CloudSpan MarketPlace is a single place to find your customer a perfect match with a service provider will meet their business needs. Our VoIP consultants offer a free consultation and provide up to three quotes to some of the best VoIP service providers on the market. Sign up and start selling VoIP service through the CloudSpan MarketPlace!
Why CloudSpan?
Multiple...
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Why VoIP Fulfillment by VoIP Supply? The team behind VoIP Fulfillment by VoIP Supply has been providing provisioning and fulfillment to VoIP Service Providers since the industry's beginning. Many of our past and current customers were pioneers in residential and hosted VoIP back in the early 2000 era. By taking advantage of the services that we have to offer and the expertise we have in-house, these customers have been able to focus on the sales and marketing aspect of their business rathe...
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Expand your portfolio and grow your revenue as a Polycom Reseller! You'll be able to serve customers with the right Polycom solution for their workflow from project concept, installation, to ongoing support and management. Take advantage of the following Polycom reseller benefits:
Poly Device Management Services (PDMS) Program:
The PDMS is designed to allow enterprise customers to easily manage all their Polycom devices from a single Cloud portal, inc...
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About RingCentral
Your call is our calling. Providing simplified business communications that help 5 million people connect worldwide.
Why RingCentral?
One of the most recognized service providers of UC, messaging, collaboration and conferencing Solid integration with leading CRM packages and support apps: Salesforce, Zendesk and more! Provide services internationally in multiple countries.
...
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Why Star2Star?
Hybrid high quality, highly scalable solutions (one of their clients had 15,000 seats installed!!)
White glove, professional services onsite installation
On-premise gateway device used for monitoring and support
Product Brochures
Star2Star Case Study: Select Care & Medigap 360
Start2Star Communications
Who is Start2Star Communications? Learn about their products and services as well as how their architecture...
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Don't let the cost of new VoIP equipment prevent you from deploying VoIP!
All Refresh products go through an exhaustive 10 step reconditioning process in VoIP Supply's dedicated reconditioning center, where they are Examined, Upgraded, Set to defaults and Repackaged. Each Refresh product comes with a full 12-month warranty , with an additional 12 months available for a small fee. Check out our most popular Refresh products!
Polycom VVX 500 (Refresh)
Polyc...
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Thank you for downloading our Guide(s)!
Did you know? VoIP Supply can also help you with VoIP Service
Within the CloudSpan MarketPlace you're able to work our solution specialists to pair you with your ideal provider. Our solution specialists are savings customers an average of 75% off their monthly phone bill.
Benefits to the CloudSpan MarketPlace:
Partnering with Multiple service providers
Expert Guidance from our Solution Specialists
No Contracts!
Select the solution...
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Featured Product - Jabra Evolve 2 75 Series
Key Benefits
8 Microphones and advanced beam-forming technology
Microsoft Teams and Zoom compatilbe
Performance Mode, Discreet Mode, Concentration Mode
Overview
Create an ideal hybrid workspace with Jabra’s Evolve2 75 Series! This series is designed for hybrid workers who may find themselves changing locations on a daily basis. With an extraordinary noise canceling technology and wor...
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Register for our upcoming product webinars, technical training, conferences, tradeshows, roadshows, and more!
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Building an Efficient Call Center Within Your Budget Has Never Been Easier! You can build a call center with the advanced features you need, no matter how big or small your business is! To run a call center, you must evaluate your call volumes first to determine the needs of call routing, number of lines, and other features such as call recording, etc. Typically, a PBX with the automatic call distribution feature will be required to assign calls to specific agents based on the pre-set rules. A de...
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Get Ready to Offer Your Customers High-Quality IP-Based Products!
Here at VoIP Supply, we know that resellers, integrators, and VARs need quick and easy access to Grandstream VoIP equipment. That’s why the VoIP Supply Grandstream Reseller Program was created to streamline the Grandstream buying process by making it faster and easier to get products to you and your customers.
Why Join the Grandstream Reseller Program?
Order directly from VoIP Supply, a certif...
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VoIP Supply Rental Program
We can confidently say that we have the best hardware rental program in the industry. Our Device as a Service (DaaS) rental program gives your customers the widest variety of VoIP Products for a low monthly payment!
Why Join the VoIP Supply Rental Program?
Fast & Easy to Apply - One-page application
Approved Within Days
Wide Variety of VoIP Products (phones, conference phones, PBX, and more)
How Does it Work...
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Broadvoice is a leading VoIP provider specializing in business phone services. They are experts in state-of-the-art business phone systems.
Broadvoice's cloud technology can expand or contract with the growth of any business and save them more money. With little or no IT support required, Broadvoice phone systems are second-to-none in the field of business communication technology.
Broadvoice Communicator now includes a beta version of video calling! ...
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About Sangoma Switchvox Cloud
Switchvox Cloud is a powerful unified communications (UC) solution designed for small and medium-sized businesses ranging from five users to hundreds of users located in the lower 48 states. Straightforward, all-inclusive affordable pricing starting as low as $12.99 per user provides every user access to every feature including mobility, conferencing, call queues, unified messaging, presence, chat, voicemail, on-demand report...
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By Signing Up to Receive VoIP Supply Email, You May Receive Any of the Below Email Types, Depending on Your Subscription and Preferences.
*To Update Your Email Subscription Preferences, Click 'Manage Preferences' at the Bottom of Any of Our Marketing Emails.*
Newsletter(s)
Monthly VoIP Hardware Updates: New VoIP Hardware
Monthly VoIP Reseller Updates: Reseller-Focused Content, Offers, and News
Monthly VoIP Service Updates: Service Offerin...
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Drip Campaign Email Templates
Email drip campaigns are a great way to keep in touch with your customers. To make it easier for you to build your customer base and enhance your customer service, we created the drip campaign email templates for you to utilize. Copy the templates and plug in your contact information to start your marketing campaigns right away!
Poly
Why Poly?
Acoustic Fence
Poly Studio
Poly OBi ATAs
Fanvil
...
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Polycom Device-as-a-Service (DaaS) is a new program that allows service providers to offer Polycom phones on a month-to-month basis with no minimum commitment and a 7-year replacement plan! This is a simple and flexible model to provide your customers with a one-stop-shop for all hosted cloud service needs and access to the best Polycom phones with the highest quality in the industry.
Key Program Elements
Devices provided directly to the ITSP on a month-to-month basis
Technology replaceme...
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Building an efficient Call Center within your budget is no longer a dream. No more excuses. You can build a call center with the advanced features you need no matter how big or small your business is! To run a call center, you must evaluate your call volumes first to determine the needs of call routing number of lines, and other features such as call recording, etc. Typically, a PBX with the automatic call distribution feature will be required to assign calls to specific agents based...
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Featured Product - Fanvil X7A Android Phone
Key Benefits
20 SIP lines, 3-way conference, hotspot
7” capacity color touch-screen
HD voice: HD handset, HD speaker
Built-in Bluetooth 4.2 and 2.4G/5G Wi-Fi
Access to the X7A Datasheet
Overview
T he Fanvil X7A IP Phone runs on the Android 9.0 system...
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Service, Support, Social Media, Returns, and More! VoIP Supply understands that when you need help with VoIP, you want it ASAP. Below you'll find information and links for all of your VoIP needs from phone numbers, tracking, support, and returns information. Quickly track the status of your order by logging into your account. Order Tracking For technical support, please submit a support ticket. Tech Support Ticket To contact our sales team, pleas...
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We Are Here To Help You
We realize that without you, our customer, we wouldn't be where we are today and that thorough and timely service when a problem occurs is paramount to our continued success. That is why we have made the process for solving your problems as easy as possible.
Many of our customers told us these pages were helpful in answering their questions, so before calling or emailing us, take a look at the following:
Warranties
Return Policy
RMA Form
Techni...
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What is FDMS?
FDMS is Fanvil’s Device Management System that allows users a way to centrally provision, register, upgrade and monitor their Fanvil devices. You can download the firmware here.
This service is totally free of charge for our certified Fanvil partners and is currently available. Contact our VoIP experts at 1-800-398-8647 to get your FDMS launched today!
FDMS Benefits
Alarm notification of failures – Email, Web, SM...
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What is GDMS?
Grandstream Device Management System (GDMS) provides a centralized interface for enterprises, service providers, channel partners and multi-site businesses to configure, provision, manage, monitor and troubleshoot large deployments of Grandstream endpoints in batches by site, group or model.
Supported Grandstream devices include the SP820, GXV3300, GVC3210, GRP2600 Series, DECT Series, HT800, GXP2100, and more!
This service is now available! Click here ...
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About Peerless
Introducing Peerless Network, an innovative and global VoIP provider focused on customized, scalable, and high-quality business communications that gives you better quality, rates, and control.
Why Peerless Network?
A high-quality alternative to traditional tandem and end-office services New carrier services that speed time-to-revenue, and A reliable network that scales efficiencies and lowers costs
...
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Microsoft Teams has become more and more popular for a reason! Let's check out what makes their service stand out:
Key Features and Functions
Microsoft Teams offer a free version and 3 paid plans. The free version gives you all the basic functionalities including meeting sand calling, chat and collaboration, and more app integration services; while the paid versions give you more advanced productivity apps, security and compliance support.
Microsoft Teams has the solution for a...
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About BCM One
BCM One provides comprehensive, managed technology solutions to help businesses streamline their network to make communications, collaboration and connectivity simple and cost-effective. Business networks are complex by nature. Add in multiple locations and vendors, different ways of working, and evolving technology needs and the infrastructure can quickly get out of control. Without proper transparency, oversight, and expertise, companies end up relying on insufficient le...
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About Zoom Phone
Zoom phone is one of the most popular VoIP service providers for individual users, all-sized businesses, enterprises, and more. As a leader in modern enterprise video communications, Zoom service is known for its simplicity and flexibility. It provides a reliable cloud platform for video and audio conferencing, chat and webinars.
Why Zoom Phone?
Secure HD audio provides exceptional clarity and
quality to all business interactions
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About Star2Star
Star2Star is a leadning VoIP service provider that unifies your voice, video, fax, instant messaging, and presence management into a single, easy-to-use solution. Star2Star's cloud-native communications platform delivers customers the flexibility and reliability they need.
Why Star2Star?
Hybrid high quality, highly scalable solutions (one of their clients had 15,000 seats installed!!)
White glove, professional services onsite insta...
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Presales VoIP Phone Service and Hardware Questions Combined our VoIP Solutions Consultants have over sixty years of experience. If you are looking for a new business phone system, a new VoIP Service provider, VoIP phones, headsets, SBCs, Gateway or anything related to VoIP we are here to help! Many of our customers told us these pages were helpful in answering their questions, so before calling or emailing us, take a look at the following: Customer Service Warranties Return Po...
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Don Stefanie Email: dons@voipsupply.com Direct: 716-213-6906 About Don Hi, my name is Don Stefanie, and I am here to help you with all of your VoIP needs. Please feel free to drop me a line or give me a ring, and I will help you put together your VoIP solution today. I am integrity driven with a passion for partnership and repeat customer business. Over 25 years as a sales professional with the...
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How Can We Help You Today? Do you have questions about VoIP? Do you need help desiginng a customized VoIP Solution for your business? Our friendly and knowledgable staff, and certified reps are available Monday - Friday, 8AM to 6PM EST, to help you find the best fit for your needs. Contact a VoIP Expert Today! Learn More About Our Team Below! Don Stefanie Email: dons@voipsupply.com Direct: 716-213-6906 Darren Hart...
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Expand Your Business in Cloud Communications with NUSO! NUSO delivers SaaS cloud communication services via a proprietary CPaaS enablement platform supported by a fully redundant network in North America and Europe. As a full-stack provider, NUSO addresses multiple expanding markets, selling enterprise–grade, solutions to businesses of all sizes via a robust network of channel partners. Why Join the NUSO Reseller Program Through VoIP Supply? Unified Communications: Work anyw...
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Position: Government Sales Associate (VoIP Supply Product Sales - Buffalo, NY Remote) VoIP Supply, a Sangoma company, is seeking a Government Sales Associate who will represent VoIP Supply’s customers in managing and expanding relationships with government clients within the GSA framework. This role focuses on selling VoIP hardware and solutions while fostering new business opportunities. You will actively participate in training, sales activities, and the...
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Unified Office provides VoIP solutions especially targeted toward vertical markets. The Total Connect Now solution guarantees no missed calls, exceptional call quality, and zero downtime. It provides real-time business analytics and alerts, enabling users to monitor and adjust workflows from any device. Key innovations include an AI-powered suite for sentiment analysis, staff engagement, and whisper-coaching. These applications help businesses streamline operations, deliver exemplary customer ...
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VoIP Supply - North America’s Leading VoIP Solutions Provider Since 2002, VoIP Supply has empowered over 125,000 customers worldwide with innovative communication solutions. We're here to help our customers and partners grow - whether you join us as a Referral Partner or a VoIP Supply Partner. Grow your business with the experts who’ve been leading the way in VoIP for over 20 years. Partnering with VoIP Supply means: » Competitive Commi...
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