Sangoma is excited to announce that Switchvox 7.6.2 is now available for on-premise Switchvox customers!
Whatâs New with Switchvox 7.6.2?
There are two major updates in the Switchvox 7.6.2 version:
Sangoma Connect Mobile: This release delivers Sangoma Connect Mobile, our next generation mobile softphone, to your on-premise Switchvox customers. The iOS and Android apps feature:
Blind and assisted transfer
3-way calling
Contacts and a Quickdial list that includes BLF
Call History
and more
When Switchvox is updated to version 7.6.2, Switchvox Mobile Softphone users will not be disrupted.
Language Support
The 7.3.2 version now supports more languages, helping you deploy Switchvox in more regions globally.
In addition to these sound packs that have been updated in 7.6.2., these following Language options are available:
The language setting can be set by each User or Admin in the “My Account” section of their Switchvox Web UI. This will update the language for the Switchboard, as well as the main Web UI.
If you need office phones or conference phones, now is the time to grab them while they are here. We have a selection of used, quality phones offered through our Refresh line, but quantities are limited and change on a daily basis. Take a look at some of the models we have available below, or take a look at our catalog here.Â
The Polycom VVX 401 is a 12-line HD Voice IP Phone for the professional user. It has a 3.5 inch color display and built-in PoE. With support for up to 12 lines, the VVX 401 is great for users who handle a moderate number of calls. The VVX 401 is a multimedia phone that allows for integration with third party applications.
VVX 401 Features at a glance:
3.5″ TFT (320 x 240)
12 lines or speed dial keys
HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset)
2 x Ethernet 10/100 or GigE (VVX410 )
Asian character support
Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
4-way navigation cluster with center âselectâ key
Supports VVX Expansion Module and VVX Color Expansion Module (Expandability up to 3 modules)
The Refurbished VVX 501 is another great option for office users of remote employees. Suitable for small to medium businesses as well as enterprises, the VVX 501 is a touch-screen phone with a 3.5 inch LCD display that handles up to 12 SIP lines.
The VVX 501 can also be used with third party applications such as calendars and corporate directories.
The Trio 8800 is for the large conference room that needs a robust and high-performing conference phone. It has a 5-inch color lCD display with capacitive touch. The user interface is easy to use and has a wide variety of language options. With the Trio 8800, you can collaborate using audio, video or content, or a combination of all three. The Trio 8800 enhances any conference room with top of the line technology and great audio quality.
Poly Trio 8800 Features at a glance:
Conference Phone System
Built-in Wi-Fi
MicrosoftÂź Lync™ Server 2010 Compatible
FTP/TFTP/HTTP/HTTPS Server-Based Central Provisioning
Single Line Operation
Acoustic Clarity Technology
20 Foot Microphone Range
Acoustic Echo Cancellation
Patented PolycomÂź NoiseBlock™
Bluetooth 4.0
5″ Color LCD Display
Refurbished phones come with a full 1 year warranty included with purchase. You also have the option of extending it to 2 years for peace of mind. If you have any questions about our refurbished products or anything VoIP, feel free to give us a call at 1-800-398-8647. We are happy to help.
2021 is finally here! Are you ready to start fresh with some exciting new VoIP hardware? Check out this monthâs highlights:
Grandstaremâs New UCM6300 Series IP PBX is Now In Stock!
Great news! The UCM6300 Series IP PBX is now available! The Grandstream UCM 6300 Series is finally here! The UCM6300 is a series of high-end IP PBXs with increased capacity of up to 5000 users. The UCM6300 is a powerful and intuitive series of IP PBXs that comes with advanced features, including:
A true enterprise-grade unified communications solution
Increased capacity â up to 5000 users
Included video conferencing platform
Wave mobile app for communicating with all endpoints
UCM Remote Connect â available cloud SBC / NAT Traversal
Built-in high-availability and hot standby
API available for integrations and interoperability (Asterisk 16)
The next biggest highlight goes to the AudioCodes C470HD IP Phone! This device is a top-of-the-line classy phone designed for Microsoft Teams users. iT features a 5.5″ color touch screen (1280 x 72), with optional support for Wi-Fi and Bluetooth.
Native support for Microsoft Teams
5.5â color touch screen (1280 x 720) with multi-lingual support
Fanvil phones are known for their flexibility and affordability. We received questions from our customers about Fanvil IP phones from time to time and weâd like to share the answers with you!
Q: Does Fanvil X6 phone support voicemail to email? How does it work?
A: Yes, absolutely! The voicemail to email feature is supported and controlled by your IP PBX. All Fanvil IP phones do support this feature of PBXs. Once set up, you will receive recordings of your voicemail within your email inbox.
Better Business Bureau (BBB) offers customers and community critical dispute and inquiry services. BBB reports on:
Licensing: inform the public about industries that may require professional licensing.
Advertising Review: promote truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising standards.
Government Actions: known significant government actions involving businessâ marketplace conduct.
Out of Business: report on a company that is known to be out of business for one year.
Misuse of BBBâŻName/Logo: report on unauthorized use ofâŻBBBâsâŻname and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
Bankruptcy: report on a businessââŻknownâŻbankruptcyâŻas long asâŻthe business remains in bankruptcy.
Mail Returned: report when mail sent to the business was returned by theâŻPostal Service.
Have you been following our Did You Know series? We share interesting VoIP features that tend to be omitted by our customers and partners on a regular basis. In case you missed them, hereâs a summary!
Did you know that Jabra’s Pro 925 Wireless Headset is equipped with PeakStop™ Safe sound and superior hearing protection, which immediately removes potentially harmful loud sounds or tones before they reach your ears and keeps the sound level within the safe range to protect your hearing?
Did you know that Yealink’s T46U IP Phone comes with dual USB ports for Bluetooth, WiFi, USB headset and USB recording? Users can use any two of these features freely according to their needs!
Did you know that the ESI Access 5D Thermal Reader utilizes RFID scans, QR codes, and even facial recognition for different scenarios and business needs? Keep your work environment safe with the ESI Thermal Reader!
Did you know that the GVC3212 Video Conferencing Endpoint supports Miracast for convenient wireless content screen sharing? Participants are able to share presentations, videos, or other content directly from their PC/ Mac or Android/iOS devices without tangling cables!
Did you know that the UCM6300 Series can be integrated with third party applications? This includes Customer relationship management (CRM), Property Management Systems (PMS), and more custom integrations with an API! Learn more here.
Did you know that the i53W Indoor Intercom Station has 5 physical function keys and 8 alarm input interfaces? This flexible intercom will keep your customer’s facilities more secure and safe than ever! Learn more here.
Ready to learn more? Give one of our VoIP experts a call at 1-800-398-8647!
If you havenât heard about Grandstreamâs GRP2600 Series, you are really missing out! Designed with enterprises, service providers and other high-volume markets in mind, the GRP2600 Series has been purpose-built to simplify the tasks of configuring, managing and monitoring deployments.
Keep your facilities secure this holiday season with Fanvilâs latest innovations!
The Fanvil i51W/i52W/i53W/i56A are SIP indoor stations with a clear color screen and easy-to-access buttons.Working with door phone and intercom at the entrance, Fanvilâs indoor stations can be easily achieved remote access control for residences. It can also be connected to alarms and other intelligent security devices via rich interfaces.
Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.Â
Q: Is there a way to set up my Yealink SIP T58A phone with my headset so that when a call comes in I can get a beep tone notification from the headset?
A: Yes, you will need to follow these steps to update the ringer device for your headset:
Log into your web UI
Select the âFeaturesâ tab
Select Audio on the left-side menu
Under âRinger Device for Headsetâ, select âUse Headset & Speakerâ
Click âConfirmâ
Stay Tuned
Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591
Are you using an SBC to protect your phone system? One question we hear from our customers frequently is âIs an SBC necessary?â âWhat if I have firewalls already?â In this monthâs Patton webinar, we explained in detail why an SBC is needed and how to take advantage of Pattonâs latest Mini eSBC SN500. If you missed our webinar, donât miss out on this quick webinar recap!
You may think having a firewall is enough to protect your communication system; the fact is, firewalls are not optimized for VoIP systems and there are shortfalls. Overall, firewalls:
Are not optimized for data traffic
Donât have enough performance for small voice packets
Donât support and recognize SIP and RTP traffic
Donât prevent eavesdropping
Donât protect you from hackers who commit tool fraud by hijacking a device and placing unauthorized long-distance calls.
On the other hand, an eSBC can defend against:
Toll fraud
Back-to-back user agent
Advanced call routing security
Denial of service
Trusted peer – whitelist
SIP packet flooding prevention
Eavesdropping – encryption (TLS/SRTP)
Truly converged voice and data security
Now letâs look at how Pattonâs latest solution, SN500, can do for your business:
Pattonâs SN500 Mini eSBC Overview
Pattonâs SN500 is the smallest eSBC in the world! This little device can handle 4 to 30 simultaneous calls (ideal for SOHO). It is built to strengthen communication security, normalization, call status monitoring, and more!
Key features:
Smallest form factor
Up to 30 simultaneous calls
Back-to-back user agent
Call quality monitoring through Patton Cloud
SIP Related benefits include:
Security
Normalization
Call status and quality monitoring
Zero-touch provisioning
Why Pattonâs SN500?
Simplifies VoIP deployments
Increases SIP service quality
Reduces installation time
Higher customer satisfaction and better customer retention
More control over service for ITSP
Better tools for technical support
Call one of our VoIP consultants today at 1-800-398-8647 to learn more details!
Are you interested in increasing your 3CX revenue? Are you struggling to increase your sales? Donât miss out on our 3CX webinar this month in which we talked about the 7 key selling points of the 3CX solutions! Hereâs a recap:
Snom also joined us to talk about their latest VoIP products including the D7xx series IP Phones, the C520 and C620 conference phones, the M100 Series DECT phones and more. Click here to download Snomâs presentation slides!
#1 Unbeatable Price
Slash your customers bills by up to 80% per year
No per user charges: add unlimited extensions
Zero Add On Charges
Choose your own SIP Trunk- control your call costs
Licenses start from FREE!
#2 Open Platform for extra control
Choose & Control your own phone numbers.
Choose your own SIP Trunk and save.
Choose your own cloud provider.
Choose your own hardware.
Choose On-Premise or Cloud.
#3 Easy to Deploy
Deploy in Cloud with PBX Express on Google, Amazon or Azure.
Install On-Premise on Mini PC, Raspberry Pi or virtualize.
Linux or Windows.
PnP guides for supported phones & SIP Trunks.
#4 Easy to Manage
Easily add & manage extensions.
Phone configuration and firmwares are tested by 3CX.
3CX can manage bundled OS.
Automatically deploy upgrades and updates.
#5 A Full Remote Working SolutionÂ
Android and iOS apps
Connect from anywhere from your webclient!
Integrated messaging & live chat
Browser based video conferencing for all users
All at no extra charge
#6 Advanced Customer Experience
Call Queues, IVR
Advanced Call Reporting
Integration with leading CRM apps
Website Live Chat & Talk
Inbuilt Contact Center
#7 Tried and Trusted
250,000 installations
10,000 partners
Leading customers including Wilson Sporting Goods, Mitsubishi, American Express, MIT and Subaru of America
Supported globally by 3CX 24/5 and from 10 offices worldwide
Ready to learn more? Visit our website or simply give us a call at 1-800-398-8647 to get more insights!
Great news! 
