Search results for: 'right'

  • If you've ever worked in a call center or spent long periods of time on the phone you know how valuable a VoIP headset can be. But for all their value, finding and selecting the right VoIP headset can be quite the challenge. Fortunately there is a way to make sense out of all of the VoIP headset choices facing you today. It starts with learning more about VoIP headsets (which can be done here and here) then using the six questions found below. These questions (when answered) wil...
  • VoIP adapters are simple devices. But that doesn’t mean that selecting one is. Here are four easy steps for you follow in order to select the right VoIP adapter. How many telephones do you need to connect? The number of telephones that you need to connect to your VoIP adapter will determine the number of FXS ports you will need. If you want to connect telephone you will need a VoIP adapter with one FXS port. If you want to connect two home phones, you will need ...
  • As a VoIP service provider you're not a huge fan of VoIP hardware. You want to sell VoIP service - not spending time dealing with VoIP adapters. In working with hundreds of VoIP service providers over the last five years a handful of VoIP adapters have shined above the rest. These VoIP adapters have shown to be powerful, yet easy to configure en mass and maintain throughout your customer's lifecycle. End customers have also raved about them. Your customers will too. If your cus...
  • VoIP Supply offers you over 250 different VoIP gateways. Choice is great. But how do you figure out which VoIP gateway is best for you when there are over 250 different models to choose from? Right now it might seem like a difficult task. Thankfully a little time and some sound advice will make selecting the right VoIP gateway simple and easy for you. The following selection process is simple. It is based on a series of questions that once answered will poi...
  • The experts at VoIP Supply still remember what it's like to not know your FXS from your FXO. That's why besides giving us a call at 800-398-8647, we've built a number of helpful references for you to learn more about VoIP and how to go about making an...
  • Download and Share our VoIP Educational Guides with your Customers! Each of our educational guides helps you to better understand: VoIP technology, Key product features and functions, Application types and usage, Product types and options, and Selection and Purchase methods. These are great materials for VoIP users to learn about VoIP at their own pace.  VoIP Phones Get the VoIP phone that is right for you! This educational guide to VoIP phones covers the phone technology, features a...
  • Download Multiple Guides At Once! Why Download the VoIP Supply Buyers Guides? From basic VoIP to technical training, you can find the right material you are looking for. Take the complexity out of picking the right VoIP solution for your business! Various topics available such as:  VoIP Phones,  VoIP Headsets, VoIP Headsets & Phone Compatibility,   VoIP Phone Systems, Open Source PBX, VoIP Service, IP Paging, VoIP Gateways,  Session Border Controllers, Wirel...
  • Each of Our Educational Guides Help You to Better Understand: VoIP Technology, Key Product Features and Functions, Application Types and Usage, Product Types and Options, and Selection and Purchase Methods. Want to Download Multiple Guides at Once? Click Here to Let Us Know Which Guides You Want to Receive! Download Multiple VoIP Guides Here The best and most comprehensive materials to learn about VoIP and educate yourself or our customers. Get Mul...
  • Privacy Statement Introduction Sangoma Technologies Corporation and its subsidiaries, also referred to as “Sangoma,” “we,” “us,” or “our”,  take your privacy very seriously and are committed to providing you with a positive experience on Sangoma websites (or subdomains), including but not limited to www.freepbx.org , www.asterisk.org , www.sangoma.com , portal.sangoma.com, magento.smge.net , www.voipinnovations.com , www.e4strategies.com (individually, a “Website�...
  • Learn All About VoIP Headsets   Finding the right VoIP Headset doesn't have to be confusing. This educational guide to VoIP Headsets covers VoIP Headset technology, features and functions, headset types, purchase instructions, and more!   Get Answers to Questions Like: What is a VoIP headset? Which VoIP headset is right for my job? What features should I look for in a VoIP headset? Is a VoIP headset compatible with Microsoft Teams or Zoom? What options are the...
  • Is Something Not Working Right? We know how frustrating it is to have a product that is not functioning properly - but don't worry you have found the right page to get you the assistance you need. If you believe your product is DOA (Dead on Arrival) you will need to initiate an RMA, you can do that here . If you do not have our go3 warranty or a technical support package, please contact us via email , a member of our technical support staff will get back to you as soon as they can. If yo...
  • Learn All About VoIP Service! Selecting the right VoIP provider is key to maintaining smooth communication. While many providers offer basic features like voicemail and call hold, it's essential to ask the right questions upfront to ensure the service meets your needs. Get Answers to Questions Like: What are my Voice Service Options? What questions should I ask a VoIP Service provider? What is the best VoIP Service for my business? How does a VoIP Service differ from tradi...
  • Something Not Working Right? You have come to the right page then. If you already have our warranty or a technical support package, please call us right away at 866-885-4853 . If you do not have our warranty or a technical support package, please click here and a member of our technical support staff will get back to you as soon as they can. Technical Support Options Given the wide array of vendors, devices and protocols available, getting started with an IP Survei...
  • Jason Neal   Email: jneal@voipsupply.com   Direct: 716-531-4265             About Jason Hi, I’m Jason Neal, Account Manager at VoIP Supply. With over 20 years of experience in technology sales, I bring a strong background in VoIP, networking, and AV solutions to help customers find the right products for their unique needs. I take pride in building lasting relationships with resellers, integrators, and end users, and I enjoy helping businesses grow...
  • Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the seller free of any liens or encumbrances, including third-party software which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances or regulations, including export laws. Seller is responsible for complying with any and all such laws. All Equipment titles shall ...
  • Get the right equipment configured to your exact specifications Have one of our trained VoIP technology experts help select the right device for your service. Allow us to custom configure your devices to your specification as well as have return equipment “Refreshed” for use again with these product and configuration services from VoIP Fulfillment. Device Selection Consultation Product Provisioning Product Testing / Repair / Reconditioning RMA Product Refresh / Inventory Buy...
  • Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the Seller free of any liens or encumbrances, including third-party software, which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances, or regulations, including export laws. Seller is responsible for complying with any and all such laws. Furthermore, Seller warrants ...
  • Affiliate Terms & Conditions 1. General The present Terms and Conditions regulate the Affiliate Program provided by the Merchant and represent the agreement between the seller and the individual or entity joining the Affiliate Program (the "Affiliate" , "you" ). Please read the following article carefully as it represents a legally binding agreement between you and the Merchant . By submitting your application and thereafter participating in the Affiliate Program, you agree to comply with ...
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  • Don't jam a square peg in a round hole You've probably used the phrase, "jamming a square peg in a round hole" to describe a time when you got the job done without using the right pieces. When it comes to VoIP you can jam a square peg in a round hole too. Like when you use desktop VoIP phones in your conference room. Sure it works, but it's not the right piece. You might not be aware that there exist different types of VoIP phones. Each type serves a different purpose or e...
  • Get the right equipment configured to your exact specifications Have one of our trained VoIP technology experts help select the right device for your service. Allow us to custom configure your devices to your specification as well as have return equipment “Refreshed” for use again with these product and configuration services from VoIP Fulfillment. Device Selection Consultation Product Provisioning Product Testing / Repair / Reconditioning RMA Product Refresh / Inventory Buy...
  • Does your Enterprise already have a team in place to deploy a large scale project? Then you've come to the right place! It’s not just the experience that your Enterprise receives when they choose VoIP Supply. When your Enterprise chooses VoIP Supply as its VoIP equipment and systems provider, you also get: Discounts – Receive substantial discounts based on purchase volumes Expertise – Manufacturer certified VoIP experts giving you FREE pre-sale consultations Choice – Choos...
  • You assist the people at VoIP Supply every day. Now it’s our turn to assist you. With VoIP Supply’s Gov Assist program, municipalities, government agencies/institutions, and military are provided a high-touch, in-depth and expedited experience. That’s why VoIP Supply has been the leading destination for government-affiliated entities looking to purchase VoIP equipment and complete systems since 2002.                  Shop By Federal Compliance Here! We a...
  • Find the right wireless solution for your VoIP needs! The need for mobility in the office in becoming more prevalent as the business-world moves forward. Along with mobility inside your company's walls there is the need for remote workers and “road warriors” who spend little to no time in the office. There are options for you when you have a VoIP Phone System to create these mobility solutions for you and the entire staff of the company. There are two different options to ...
  • You're likely already familiar with headsets. They've been around for decades and save for some technological advances haven't changed much. You plug it in, you put it on and then you use it. But there's a lot of benefits to using a VoIP headset . These include: Preventing muscle soreness and discomfort that comes with improperly holding a VoIP phone handset. Freeing your hands to complete other tasks while using your VoIP phone. ...
  • Sign Up To Become A Polycom Reseller Through VoIP Supply Today! Expand your portfolio and grow your revenue as a Polycom Reseller! You'll be able to serve customers with the right Polycom solution for their workflow from project concept, installation, to ongoing support and management. Log in to learn more about Polycom Device Management Services (PDMS) program and Device as a Service (DaaS) rental program here. Fill out the form below to apply now!
  • Turn Your Challenges Into Opportunities with VoIP Supply You only have a limited budget and time to invest in the right thing. That's why you need a dedicated, experienced VoIP team that you can rely on. Your satisfaction is our priority. With VoIP Supply, you will have access to: Experience - Access over 150 years of combined in-house VoIP experience Expertise - Live VoIP experts giving you FREE pre-sale consultations Service - Dedicated on-going account management Help- Live ...
  •   Learn All About VoIP Phones   Finding the right VoIP Phone doesn't have to be confusing. This educational guide to VoIP phones covers the phone technology, features and functions, phone types, purchase instructions, user based phone recommendations and more! Get Answers to Questions Like: Do I need a VoIP phone with Bluetooth/Wi-Fi and Why? What are the benefits of a VoIP phone? How important is compatibility and interoperability in VoIP phones? What is a VoIP phon...
  • Learn All About VoIP Headset & Phone Compatibility! VoIP headsets and VoIP phone compatibility depend on factors like connection type (USB, Bluetooth, or DECT) and device support for unified communications (UC) platforms such as Microsoft Teams or Zoom.  Get Answers to Questions Like: Will my VoIP headset work with my phone? Does my phone need to be Microsoft Teams or Zoom-specific to work with my VoIP headset? How do I know which headset works best with my VoIP phone? ...
  • A Refreshing Look at Reconditioned Equipment When it comes to purchasing previously used goods off of Craigslist, eBay or your favorite dealer there's no telling what you're actually going to get. It's because there's no standards when it comes to non-new equipment. Not with Refresh by VoIP Supply. Each Refresh product goes through a standard 10 phase reconditioning process to ensure that each product has been fully tested and is ready to perform like it did when it...
  • Even Reconditioned Equipment Breaks Of course, each Refresh product comes with a 1-year warranty. Sure your Refreshed equipment has gone through an exhaustive reconditioning process. But that doesn't mean things don't break. That's where the Plus 1 extended warranty comes in handy. The Plus 1 extended warranty extends your Refresh product warranty period from the standard 1 year to 2 years . If your equipment fails, malfunctions, or ceases to operate properly for any re...
  • Learn All About Wireless VoIP! We're all used to cell phones. Why not have that same freedom of movement in the workplace? Wireless VoIP Phones are one way to unchain your workers from their desks, giving them the freedom to communicate on the go. Get Answers to Questions Like: What is Wireless VoIP? How does Wireless VoIP work? What are the benefits of Wireless VoIP? Which devices are best for Wireless VoIP environments? Gain Valuable Insights to Make the Right P...
  • Thank you for subscribing to our newsletter. Periodically, you'll receive updates from us that will bring news, deals, coupons, and other VoIP industry goodies. What are you going to get? Our email marketing is permission-based and we will only send you information relevant to what you signed up for. How can you stop receiving email from us? You can click the link at the bottom of any email we send to instantly and securely unsubscribe. How can you ensure our email gets to you? ...
  • Download our Product Comparison Charts and Compare Similar Products Side by Side! Tired of juggling around multiple web pages just to compare different features of VoIP products? Let us do the work for you. Utilize our product comparison charts to compare similar VoIP equipment side by side simply in the same chart!  VoIP System Sangoma Updated Peace of Mind Support Packages (POMPs)   3CX Hotel Module vs Xorcom Complete Concierge   ...
  • Why Work With VoIP Supply? Of course, it’s understandable that you’d have this question. We ask our partners the same thing about them. That’s why our team came together to create this list. We hope it answers your questions, but if not, feel free to give us a call. We’d love to spend more time explaining "Why VoIP Supply?"   12 Reasons to Buy From VoIP Supply! (Because 10 Wasn't Enough)   1. We, The People     Everyone at VoIP Supply is passionate about w...
  • VoIP Supply - North America’s Leading VoIP Solutions Provider Since 2002, VoIP Supply has empowered over 125,000 customers worldwide with innovative communication solutions. We're here to help our customers and partners grow - whether you join us as a Referral Partner or a VoIP Supply Partner. Grow your business with the experts who’ve been leading the way in VoIP for over 20 years. Partnering with VoIP Supply means: » Competitive Commi...
  • VoIP Supply - North America’s Leading VoIP Solutions Provider Since 2002, VoIP Supply has empowered over 125,000 customers worldwide with innovative communication solutions. We're here to help our customers and partners grow - whether you join us as a Referral Partner or a VoIP Supply Partner. Grow your business with the experts who’ve been leading the way in VoIP for over 20 years. Partnering with VoIP Supply means: » Competitive Commi...
  • Find the perfect VoIP adapter here In order to use VoIP in your home without buying a VoIP phone you need a VoIP adapter. That sounds fine. But what VoIP adapter is the best for you? Lucky for you VoIP Supply sells tens of thousands of VoIP adapters each year. Based off this experience here are some recommended VoIP adapters to consider. If you need to connect one standard telephone: Grandstream HT801 Poly OBi300 1 Port ATA If you need to connect two standard telephones:...
  • Selecting the Right VoIP Phone System You're excited about VoIP. You're salivating over the juicy benefits and fattening of your wallet that comes with implementing a VoIP phone system . Your cravings are understandable. Who wouldn't want to tear into the meat of an implementation that promises so much? But before you go about carving out a budget and selecting that prime system there are a few questions you should answer. What type of phone system best fits your business? ...
  • The simple way to implement a VoIP phone system The old saying goes that there are a hundred ways to skin a cat. The same holds true for implementing a VoIP phone system . But that doesn't help you much does it? Heck, it would probably nice to just know one way to skin a VoIP implementation! Well unless you are working in a large enterprise environment, have multi-site concerns or need an advanced distributed set-up a basic VoIP implementation will suit your needs. What ...
  • Pro Tip: Make sure to pair the right connection cord with your headset Whether you choose a corded or wireless headset you will need some type of connecting cord to ensure proper use with your VoIP phone. For wireless headsets you will need to an electronic hook switch (EHS) cord or a manual lifter. Using either of these products will allow the user to answer a call away from the desk. With a corded headset you will need to add a quick disconnect (QD) cord to the headset. Depending on th...
  • Expand your portfolio and grow your revenue as a Polycom Reseller! You'll be able to serve customers with the right Polycom solution for their workflow from project concept, installation, to ongoing support and management. Take advantage of the following Polycom reseller benefits:     Poly Device Management Services (PDMS) Program: The PDMS is designed to allow enterprise customers to easily manage all their Polycom devices from a single Cloud portal, inc...
  • VoIP Solutions Enterprise Businesses It’s not just the experience that your Enterprise receives when they choose VoIP Supply. When your Enterprise chooses VoIP Supply as its VoIP equipment and systems provider, you also get: Discounts – Receive substantial discounts based on purchase volumes Expertise – Manufacturer-certified VoIP experts giving you FREE pre-sale consultations Choice – Choose the right solution from the largest VoIP-specific product catalog Protection - Ext...
  • There's a VoIP phone for every role Typically, the phrase VoIP phones is all someone ever knows of a VoIP system. This makes getting the right VoIP phone in their hands extremely important. In a perfect world you'd be able to easily assess the needs of every person using your VoIP system. This would ensure that the VoIP phone they receive matches their needs. You probably don't live in a perfect world. It's likely difficult or downright...
  •   WHAT IS VONETO TEAMS? Cloud based service that integrates your M365 Teams users with their phone system so that each user only has 1 application for everything. DOES VONETO TEAMS WORK FOR CLOUD BASED OR ON-PREMIS PBX SYSTEMS? Yes, we will provide integration regardless of where your PBX is. WHAT IS REQUIRED TO USE VONETO TEAMS? All you need are 2 things – 1) Select one of Sangoma’s PBX platforms including Switchvox, FreePBX or PBXact or you may use any A...
  • Frequently Asked Questions - VoIP Service Question 1: What are VoIP Service Providers (VSPs)? Answer:   VoIP Service Providers (VSPs) are the next generation telcos that provide interconnection between VoIP and PSTN networks. They allow call origination and termination between these two networks. Question 2: Which VoIP Service Provider should I use? Answer:   VoIP Service Providers can be selected based on the services and call plans that they provide. The features they...
  • By Signing Up to Receive VoIP Supply Email, You May Receive Any of the Below Email Types,  Depending on Your Subscription and Preferences.  *To Update Your Email Subscription Preferences, Click 'Manage Preferences' at the Bottom of Any of Our Marketing Emails.*  Newsletter(s) Monthly VoIP Hardware Updates: New VoIP Hardware Monthly VoIP Reseller Updates: Reseller-Focused Content, Offers, and News Monthly VoIP Service Updates: Service Offerin...
  • What is a VoIP Phone and How Does it Work? If you want the best VoIP calling experience, it's not just about your VoIP service—your VoIP phone plays a crucial role, too. Let's explore what a VoIP phone is, how it works, and the major components that make up this essential device. What Is a VoIP Phone? A VoIP phone is a telephone equipped with IP (Internet Protocol) technology that works with VoIP services or systems to make and receive calls. Unlike traditional phones, which...
  • Glenn Buchheit     Email: gbuchheit@voipsupply.com   Direct: 716-353-7282             About Glenn Hi,  my  name is Glenn Buchheit, Strategic Account Manager here at VoIP Supply and I am here to help you with all of  your  VoIP needs. I recently joined VoIP Supply in February of 2022, but bring 27 years of IT channel experience to an already  awesome  sales team here at VoIP.  My  goal has always been to find the right solution while...
  • VoIP Supply Technical Support Services Offering both Free and Paid tech support options We offer a variety of VoIP technical support services before and after making your investment in VoIP technology. Did you know that VoIP Supply offers FREE technical support to our customers? Our technical support engineers can help you design the right solution while you are working with your account manager and you can also submit support tickets online anytime. Most of our technical suppo...
  • Create a Secure and Innovative VoIP Solution for your Patients and Staff With patient data security being top of mind for all healthcare organizations, it's important to know which VoIP solutions provide the most secure experiences. With over 16 years behind us, we work with some of the top VoIP manufacturers and service providers. We understand the importance of creating a solution that's not only going to benefit your patients but your employees as well.  Hospitals have some of the hi...
  • Brian Hyrek   Email: bhyrek@voipsupply.com   Direct: 716-531-4318             About Brian Hi! My name is Brian Hyrek - your trusted VoIP consultant and communications partner. With over 18 years of experience at VoIP Supply , I’ve helped thousands of businesses, service providers, MSPs, resellers, and integrators design and implement communication solutions that drive results. My focus is on building long-term partnerships through strategic insi...
  • VoIP Supply Assist Service Level Agreement VoIP Supply Assist support services are subject to the following terms, in addition to any terms that are present on a service by service basis:   Free Support: VoIP Supply Assist will provide best effort support for equipment purchased from VoIP Supply on a first-in, first-out basis VoIP Supply Assist strives to address every situation promptly. Support requests submitted between 9am and 6pm on a working weekday (Monday thr...
  • Get Ready to Offer Your Customers High-Quality IP-Based Products! Here at VoIP Supply, we know that resellers, integrators, and VARs need quick and easy access to Grandstream VoIP equipment. That’s why the VoIP Supply Grandstream Reseller Program  was created to streamline the Grandstream buying process by making it faster and easier to get products to you and your customers. Why Join the Grandstream Reseller Program? Order directly from VoIP Supply, a certif...
  • Rich Technology Group recommends VoIP Supply for “all things” Voice over Internet Portocol related, such as IP phones, VoIP headsets and much more!  4 Reasons We Recommend VoIP Supply:  1. Endless hardware options: VoIP supply has one of the largest selections online of IP phones, headsets and VoIP related accessories, such as routers, switches and more!  2. Excellent pre-sales support: Not sure what you are looking for, or what is compatible with your business ph...
  • Keeping up with the latest in technology for your business can be tough. A few years ago you upgraded your PBX system. It's barely paid for. Now you hear about VoIP and the power of a VoIP system . You have to have one. But what about all that money you've already spent on your existing PBX system? You might not be able to recoup all of the investment you've made in your old PBX system. However you can recoup some by using your existing analog telephones with your VoI...
  • Microsoft Teams has become more and more popular for a reason! Let's check out what makes their service stand out: Key Features and Functions Microsoft Teams offer a free version and 3 paid plans. The free version gives you all the basic functionalities including meeting sand calling, chat and collaboration, and more app integration services; while the paid versions give you more advanced productivity apps, security and compliance support. Microsoft Teams has the solution for a...
  • Moving your SMB from analog systems to IP systems can be tough Whether it's your phone, surveillance or alarm system you've probably encountered some hurdles and setbacks in moving your small medium business from the old world to the new. And no system has proven time and time again to be more difficult to successfully migrate from analog to IP than fax. The problem with Fax over IP for small medium businesses Over the last decade faxing has taken a back seat to other forms of d...
  • Selling tens of thousands of VoIP adapters every year exposes you to A LOT of questions. The interesting thing is that the same questions seem to be asked over and over and over again. That’s how this FAQ came to be. The VoIP adapter overview you’re about to read has been compiled over the last five years. It contains the most commonly asked questions about VoIP adapters from folks like you. What is a VoIP adapter? A VoIP adapter is a device t...
  • We think you'll find the benefits Refreshing Lets face it - the days of “nothing but new will do” are over. VoIP Supply knows this. That's why VoIP Supply has designed the Refresh, a line of reconditioned products that delivers unmatched value to those who are looking for an alternative to budget busting new in box products. Don't believe? Check out the benefits of purchasing a Refreshed product below. You should find the benefits quite refresh...
  • Become a Sangoma Channel Champion: Join Sangoma's Industry-Leading Partner Program  As a Sangoma partner, you’ll have access to the best-in-class, end-to-end Unified Communications (UC) solutions and the widest selection of “As A Service” offerings available in the industry. With so many award-winning innovative solutions conveniently available through one channel-first vendor, you’ll gain the winning edge on proposals and allow your customers to leverage your exper...
  • Get the Right Equipment Configured to Your Exact Specifications Let our skilled VoIP technology experts assist you in choosing the perfect device for your needs. Benefit from our customized configuration services, tailored to your specifications. We also offer equipment " refresh " services, ensuring that returned devices can be used again effectively. Experience the comprehensive product and configuration services provided by VoIP Fulfillment.           Device Selection Consultation  ...
  • You're ready to buy a VoIP system. You've picked out your VoIP service provider. You even know which VoIP phone system you're going to buy. But you're worried. What if the power goes out? What if my Internet connection goes down? Or maybe you're concerned about call quality since telecommunications is critical to your business's success. Don't worry. You're not alone. Thousands of VoIP system owners have had t...
  • Building an efficient Call Center within your budget is no longer a dream. No more excuses. You can build a call center with the advanced features you need no matter how big or small your business is!  To run a call center, you must evaluate your call volumes first to determine the needs of call routing number of lines, and other features such as call recording, etc. Typically, a PBX with the automatic call distribution feature will be required to assign calls to specific agents based...
  • Are you tangled in uncertainty about a VoIP phone system? Imagine freeing yourself of that closet full of telephony equipment called your PBX. You'd have no more complex wiring to deal with. You'd end the lack of visibility into your most crucial piece of communications equipment. Heck, you could even kick the phone guy to the curb. Think these thoughts are too good to be true? Think again my friend. You can free yourself from the pain of your current PBX. You c...
  • Building an Efficient Call Center Within Your Budget Has Never Been Easier! You can build a call center with the advanced features you need, no matter how big or small your business is! To run a call center, you must evaluate your call volumes first to determine the needs of call routing, number of lines, and other features such as call recording, etc. Typically, a PBX with the automatic call distribution feature will be required to assign calls to specific agents based on the pre-set rules. A de...
  • You’ve got a million other things to do. That’s why VoIP Supply is the leading destination for small medium businesses looking to purchase VoIP equipment and complete systems with ease. With VoIP Supply EASE your small medium business gets a high-touch, in-depth and expedited experience – just like your Enterprise friends. VoIP Supply EASE isn’t just about making the VoIP purchasing easy. When your small medium business chooses to work with EASE , you’ll also receive the follo...
  • Why Nextiva?      Advanced Analytics - Robust reporting and valuable insight into your business communications     One of the largest and fastest growing hosted service providers 7 years running     Reliability with good mobility features  Nextiva Amazon Chime Amazon Chime is a robust video conferencing and online meeting tool that allows users to connect with people outside the organiza...
  • Your local network & Internet Connection Your Calling Habits The PSTN Your disaster plan A premise or hosted phone system & VoIP service Your calling rates Your VoIP hardware Your budget & ROI In-house talent to maintain the system Getting all of the pieces to the puzzle Remember when you were a kid how much fun you'd have putting together a jigsaw puzzle? Your whole family would gather around the kitch...
  • Each and every Refresh product goes through a thorough and exhaustive reconditioning process. The following steps are taken to Refresh a product: Visual Inspection Upon receipt all products are visually inspected. Only grade “A” products with minimal cosmetic damage are accepted. All other products are rejected. This ensure only the best products go through the Refresh process. DOA (Dead on Arrival) Each product that passes the initial visual inspection is th...
  • With an On-Site Phone System, the Customization is Endless! When you have all your phone system hardware located on-site in your office, you have the freedom to customize different aspects as you wish. You also have the ability to get rid of your old telephone lines and use SIP trunks for your phone service. SIP Trunking is Simply Telephone Lines Through Your Internet. SIP Trunks are a techy way of saying internet phone lines. You are basically able to get rid of those clunky telephone lines run...
  •   Drip Campaign Email Templates Email drip campaigns are a great way to keep in touch with your customers. To make it easier for you to build your customer base and enhance your customer service, we created the drip campaign email templates for you to utilize. Copy the templates and plug in your contact information to start your marketing campaigns right away! Poly Why Poly? Acoustic Fence Poly Studio Poly OBi ATAs Fanvil ...
  • About BCM One BCM One provides comprehensive, managed technology solutions to help businesses streamline their network to make communications, collaboration and connectivity simple and cost-effective. Business networks are complex by nature. Add in multiple locations and vendors, different ways of working, and evolving technology needs and the infrastructure can quickly get out of control. Without proper transparency, oversight, and expertise, companies end up relying on insufficient le...
  • Small Business Video Conferencing Solutions: A Scalable Approach Video conferencing has become an essential tool for small businesses, offering scalability in both user capacity and cost. When implementing a video conferencing system, it is important to gather key information to ensure the setup fits your business’s specific needs. Key factors to consider include the number of sites, calling patterns between them, and the number of participants at each endpoint. Once you have this in...
  • Prices and conditions of sale on all in-stock and special order merchandise are subject to change without notice. Every effort has been made to ensure the accuracy of all information contained herein. VoIP Supply makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Product and manufacturer names are used only for the purpose of identification only. The image displayed for every product might not be the exa...
  • Before selecting a VoIP headset it's important to learn more about them. One of the best ways to learn about any product is to learn and understand from others who have gone through the same process. What follows is a FAQ on VoIP headsets that addresses the major concerns from customers like you that have been documents over the last few years. Please read on… Will I like the headband or over the ear style? This is a user specific preferenc...
  • Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...
  • Reclaim FAQ Have a question about Reclaim? Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly. What is Reclaim? Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...
  • Essential Video Conferencing Hardware and Equipment As remote work and virtual collaboration are the norm, having the right video conferencing setup is crucial. Whether outfitting a personal workspace or equipping a large conference room, find out what you need for effective meetings here! VoIP Supply has everything you need to create a productive video conferencing experience. 1. Cameras High-quality video is a must for any virtual meeting. PTZ (Pan-Tilt-Zoom) cameras offer flex...
  • When you sell a few thousand VoIP gateways every year you end up fielding A LOT of questions. Funny thing is the same questions about VoIP gateways get asked over and over again. The FAQ that you’re about to read about VoIP gateways has been compiled over the last five years. It contains the most commonly asked questions from folks just like you. What is a VoIP gateway? A VoIP gateway is a piece of hardware that converts TDM telephony traffic from the PSTN in...
  • Everything is going IP these days . The same is true for businesses across the world. From voice to video surveillance systems businesses across the world are migrating their legacy analog systems to those that are IP based. Of course, the time tested method for sending and receiving important business documents – fax – is also undergoing this migration. What is Fax over IP (FoIP) or eFaxing? Fax over IP (also known as FoIP) refers to the method and technology of...
  • You might have heard that Fax over IP doesn't work You might have heard that it will never work. But before you give up on Fax over IP before you've even begun, let's talk about Fax over IP for just a minute and debunk some of the myths you may have heard. What is Fax over IP? Fax over IP (also known as FoIP) refers to the method and technology of sending fax documents over an IP network (local or wide area). This is different from the way faxes have traditionally been handl...
  • HD voice is a technology that delivers at least twice the sound as compared to a typical voice phone call delivered on a landline through the world's analog circuit-switched phone network. "Plain old phone service" or POTS to be hip; Public switched telephone network or PSTN if you're more formal Real world benefits from HD voice include: Better comprehension and clarity, especially in long detailed and/or technical discussions ...
  • Don't let buzz words and technology acronyms get in your way. Selecting phones for your VoIP calling needs can be fast and easy. All you have to do is follow these 9 straight forward steps. Step One - What phone system or VoIP service provider are you currently using? What good is an IP phone if it is not compatible with the phone system or service provider that you are using? With the advent of open source phone systems, SIP and BYOD service providers it's ea...
  • Simply put, HD voice makes everything (voice) better. With an HD voice call delivering twice the sound as a narrowband one, there's much more audio information provided for the brain to process, resulting in less fatigue and better comprehension. Computer-based processes like voice recognition and speech-to-text also gain from HD voice, with better accuracy. Advocates of HD voice use the cliche' of a call sounding as clear and natural as if you are talking...
  • Over twice the clarity and fidelity for more productive voice communications Today's businesses need HD Voice . It multiples productivity by leveraging the most expensive resources: people and time. Polycom's HD Voice delivers more than twice the clarity of older generation telephony, improves productivity, resolves accents, reduces fatigue and facilitates more natural conversations. HD communications are becoming the standard. Face to face communication is HD in its very n...
  • What is a codec? The word codec comes from mashing together the functions of compressing (co) and decompressing (dec) analog sound into digital bits for use by computers and networks. There are literally hundreds of audio codecs -- pieces of computer code -- available today and embedded in any device that plays sound, from a simple MP3 player to the hottest smart phones. Some are open source and free while others are proprietary and/or patented, requiring licensing ...
  • Your VoIP gateway can be simple Or it can be a complex nightmare… You're a smart person. You want to avoid the tossing, turning and sleepless nights that a VoIP gateway can cause. But how do you avoid a complex nightmare? Simple. You start by educating yourself about VoIP gateways. Exactly what the information below well help you do. So read on and avoid turning your VoIP gateway into a nightmare. What is a VoIP gateway? A VoIP gateway is a piece o...
  • 1. What is a VoIP Adapter? 2. FXS and FXO Ports 3. How does a VoIP Adapter Work? 4. VoIP Protocols 5. Voice Codecs 6. The Types of VoIP Adapters 7. Features of a VoIP Adapter   VoIP adapters are simple devices - But they are critical for residential VoIP service. That's why it's important to understand VoIP adapters before you purchase one. What's the best way for you to do that? Why it's to learn more about VoIP adapters! Hop...
  • Under the penname of Miss Manners, Judith Martin has fearlessly guided us through the years with recommendations and rules on personal and professional etiquette. Although she does not offer any Video Conferencing-specific advice, we can be sure that she would agree with our compilation of Video Etiquette advice. Be Ready for Guests! Would you invite your clients to your home without a little housekeeping? Definitely not! The same concept applies to Video Conferencing. What does your backdrop r...
  • So you've got some HD voice-capable phones and you want to make the move from G.711 narrowband into wide world of wideband. How will that affect your network? How do HD voice phones "talk" to other HD voice phones in your organization, other organizations, and the PSTN/POTS? The three keywords here are bandwidth, transcoding, and interconnection. And you really only need to worry about one of the three. Bandwidth If you are currently using G.711 to carry VoIP traffic, the codec ...
  • Types of Video Conferencing: Personal vs. Room-Based Solutions for Small, Medium, and Large Spaces When choosing a video conferencing solution, it’s important to consider factors like room size, the number of participants, and specific needs such as sharing presentations or advanced features. Here’s a breakdown of what to look for when making your decision. The experts at VoIP Supply can help you choose the products that are most suitable for your space and needs. 1. Personal...
  •   2002 Bored after the sale of his company IVR, Inc., Ben started B2 Technologies at the beginning of 2002 as a software development company focused on creating a stock trading platform based on Trade Station. After several months of deployment, it was evident to Ben that the stock market wasn't for him; his true passion lay in technology equipment and services. Over the next year, Ben transformed B2 Technologies from a software development company to an IT asset management firm assisting ...
  • Show and Tell - VoIP Supply Press Room We're a small business, we've tried (almost) everything. We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...
  • Video Conferencing (AKA Telepresence) is the next big thing in business communications. Make no mistake, Video Conferencing is not simply a high-tech replacement for the conference phone, it is an eternal solution to many communications shortcomings in business, and a wishing well overflowing with ROI. Forget your Object Fixation - a little creativity goes a long way when using Video Conferencing. Make sure to read Benefits of Video Conferencing , for a list of applicable video-based solution...
  • Learn All About Session Border Controllers! Session Border Controllers (SBCs) provide a secure and reliable interface between different VoIP networks, managing and protecting voice traffic as it crosses network boundaries.  Get Answers to Questions Like: What are Session Border Controllers (SBCs)? What does an SBC do? How does an SBC work? What are the benefits of SBCs?   More Resources for SBCs How to Protect Your Phone System With an SBC The SBC an...
  • Learn All About VoIP Service Provider Compatibility There are so many VoIP Service Providers available on the market. This educational guide will help you navigate Service Providers and compatibility with VoIP products and devices. Lear what questions to ask, why compatibility is so important and more! Get Answers to Questions Like: If I switch Service Providers will my current hardware be compatible?      How do I know which devices are compatible with my Service Provider's o...
  • Learn All About Virtual Customer Premise Equipment (vCPE)! Virtual CPE describes powerful network elements that are implemented in software. vCPE products offer perhaps the highest return on investment (ROI) of any type of networking solution, yet the concept of a virtual network function (VNF) may seem a bit mysterious or confusing. Get Answers to Questions Like: What exactly is Virtual Customer Premise Equipment (vCPE)? How can vCPE increase my ROI? What is a Virtual Privat...