The Polycom VVX300: Where did the ghost calls come from?

May 31, 2017 by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In the previous Mom’s calling Q&A series, we have discussed: When I try to edit in the web interface it claims local file has higher priority… Today, we have more new real questions and answers from VoIP users just like you.

The Polycom VVX300: Where did the ghost calls come from?

Q: We are using Polycom’s VVX300 phones. We have gotten lots of ghost calls and I wonder where those calls came from?

A: The ghost calling is usually created by uPnP or SIP ALG that might be enabled on the router. Be sure to have a password listed on the PBX for your extension.

Stay Tuned

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591.

More from: Q & A Ying-Hui Chen Polycom Q&A VVX300

10 Questions to Ask Your VoIP Service Provider

May 30, 2017 by Ying-Hui Chen

10-questions-to-ask Choosing a VoIP service provider is not an easy task. To select the right VoIP service that you won’t regret, you will have to answer some questions regarding your application such as calling habits, your location, your budget, and the knowledge of your technical staff. Let me share with you the 10 must-ask questions you need to know when selecting a VoIP service provider!

10 Questions to Ask Your VoIP Service Provider

#1 Are you providing a premise or hosted service?

A managed (hosted) service provider reduces your resources and responsibilities while the premise option simply provides the voice network and you administer your own network.

#2 What hardware options are available for my hosted service?

Understand what kind of devices you and your employees need and make sure your service provider has the hardware selection options you want.

#3 What kind of customer service support do you have?

Seek out the service providers comment to investment in their technology and support services. Make sure they have a convenient support channel for you to reach out.

#4 Do you support E-911 or other service features?

Consider special requirements you may have for your business and ask your Cloud service provider if they have them covered. Sometimes it’s negotiable with some providers.

#5 What services are included versus fee-based add-ons?

Some services a provider offers may cost you extra fees. So be sure to ask what services are included and what are not in the contract.

#6 How is the call quality?

If you choose a hosted system, on-site devices such as Quality of Service should be avoided. Make sure you can have good call quality you expect.

#7 How reliable is the service?

Will you experience any service downtime? In what situation can that happen? If you can’t have any downtime, ask if there’s any backup system or other solutions.

#8 Customer experience?

Have they ever handled any customers who face the similar situation as yours? What were their experiences? Do they have case studies? You should also search customer reviews and ask questions if anything raises concerns.

#9 Do you have disaster discovery capability?

What happens to your data, recordings, and voicemails in the event of a disaster wiping out a service provider’s data center? Do they have a backup plan and will the service always be available?

#10 Depth of Service Level Agreement (SLA)?

Read the small print and ask questions if anything raise any concerns. Be aware of what happens when something goes wrong, beforehand.

Want to learn more? Check out our VoIP Service buyers guide or simply give one of our VoIP service consultants a call at 1-800-398-8647!

How to Manage Running Applications on the Grandstream GXV3275

May 26, 2017 by Steve Lopian

What if I asked you what your most important piece of technology is? You would have to say your smartphone, right? Smartphones have become an essential part of our lives. They are almost an extension of ourselves!

If know everyone, at one point or another, has had that sinking feeling when you reach for your phone and it’s not there. It has to be one of the worst feelings in the world! And thinking about how upsetting forgetting or losing your phone makes you feel has to make you wonder how we ever got through a day in our lives without one!

Now that I have you checking to make sure you have your smartphone on you, my next question is when is it hardest to use your smartphone? I believe most of you would answer that question with “at work!”

Most of the time it is frowned upon to use your smartphone at work, or even have your smartphone out on your desk. This may be why you see so many people with their faces glued to their phones on their lunch break.

Thanks to the rapid pace of technology, there is now an answer to not being able to have your smartphone out at work! The answer is the Grandstream GXV3275. This phone is a smartphone disguised as a desk phone! Everything that is equipped on your smartphone is on the GXV3275. Everything from a camera to applications. This phone is even Android-based, so it will run just like your smartphone.

With that being said, when you are using applications on your GXV3275, they will stay open even if you close them, just like on your phone. Doing this can really bog down your phones speed, and it will do the same to the GVX3275. If you already own this incredible IP phone and didn’t know this, then you might have a lot of cleanup to do!

How to Manage Running Applications on the Grandstream GXV3275

But don’t worry. It’s just as easy to manage running applications on the GXV3275 as it is on your smartphone, just follow the steps below:

On the GXV3275 desktop, press the Home button for about 2 seconds
Slide the running application to the left or right to stop the application
Tap on the Broom icon to delete all running applications

After cleaning out your running applications your GXV will be squeaky clean! If you would like some advanced options when in the “Thread Manager” then all you have to do is press the applications menu that is located to the right for advanced management options.

Do you use the GXV3275 for your desk phone? Do you utilize all of its features? We want to know!

10 Must-Have Portable Speakerphones for Road Warriors

by Ying-Hui Chen

If you are one of the road warriors, you must know how difficult it is to keep connected with your work on the road without a decent and reliable communication solution. Here we have collected a list of 10 must-have portable speakers that are designed specifically for travelers just like you. Let’s take a look!

#1 Plantronics Calisto 7200

You can’t travel without a personal conference phone like Plantronics’ Calisto 7200. Designed with mobility in mind, Calisto 7200is a Bluetooth speakerphone with four directional microphones for 360-degree coverage that offers superb conferencing quality for small rooms. This is a portable wireless UC speakerphone that instantly transforms your laptop/ smartphone into a lifelike conferencing device. Check out the Calisto 7200 datasheet.

#2 Jabra SPEAK 510+ UC

Jabra’s SPEAK 510 speakerphone allows you to make conference calls anywhere on the road. With Bluetooth and USB connectivity, you can connect the Jabra 510 easily to your PC, tablet or smartphone within seconds. This solution features up to 15 hours wireless talk time and remote call control, giving you the flexibility you need. Check out the SPEAK 510 datasheet.

#3 Yealink CP700-BT Portable Speakerphone

The Yealink CP700 is a portable speakerphone that when paired with the included BT50 dongle provides Bluetooth connectivity for use with PCs, tablets, and smartphones. The CP700-BT is a lightweight and portable, yet efficient and high-quality speakerphone that will let you make clear calls wherever work takes you. Check out the CP700 datasheet.

#4 Konftel Ego

The Konftel Ego is a compact and wireless personal speakerphone that delivers lifelike sounds with unique OmniSound® audio technology. This solution is perfect to use for a meeting with a couple colleagues in small rooms or in a hotel room when you are away from the office. The Ego is ideal alternative to a handset that works harmoniously with Skype for Business, Cisco, Avaya Communicator and more. Check out Konftel Ego datasheet.

#5 ClearOne Chat 160

A complete full-duplex speakerphone that contains HDConference, the suite of high-performance audio technologies. The ClearOne Chat 160 are easy to pair with multiple VoIP softphones such as Skype. Its advanced automatic level management will make your trip just easier! Check out the Chat 160 datasheet!

#6 Polycom CX 100

The CX 100 comes with 2 high-quality microphones that offer excellent range for small group conversations. It is a USB-powered speakerphone with dynamic noise reduction and HD voice quality. Very simple to set up and use in seconds!

#7 Jabra SPEAK 810 UC Speakerphone

If you are looking for a solution that not only gives you an easy collaboration but also a quick setup process, Jabra’s SPEAK 810 speakerphone will be your go-to solution. This device is designed for simple use and easy conversation. The excellent sound provides a natural call feel with no feedback or echo.

#8 Plantronics Calisto 610

Looking for a worry-free solution? Choose the Plantronics Calisto 610, a portable USB speakerphone that comes with a 2-year limited warranty. This solution provides premium audio with echo cancellation and Omnidirectional microphone for 360-degree microphone pickup. It is ideal for team calls within small groups anywhere anytime.

#9 Logitech P710e

The Logitech P710e is another great choice when it comes to making a conference call on the road. A 15-hour life battery and USB and Bluetooth connectivity give you a peace of mind traveling without a power supply. I personally love its integrated mobile device stand that enables shake-free video calls and hands-free access to the screen (perfect for multi-taskers like you and me!). Download the P710e datasheet.

#10 Sennheiser SP 10 ML

The Sennheiser SP ML 10 Speakerphone is a multiple product awards winner in 2014. This device is the answer to easy management and high voice quality. Users love this long lasting wireless device that gives you up to 20 hours talk time without worrying about the low battery. The Sennheiser SP 10 ML is also Skype for Business certified which ensures you an outstanding communication experience when pairing with the Skype for Business. Check out the datasheet!

Are you a road warrior? What’s your must-bring device on the road? Share with us!

Enterprise Session Border Controller (eSBC): Why can’t I just connect my Phone to a SIP trunk?

May 25, 2017 by Ying-Hui Chen

Cost saving is one of the main reasons for many businesses and enterprises to move to VoIP. For businesses that deploy SIP trunks, it may be tempting to cut corners by using lower cost network elements, or by omitting some devices they considered “non-essential” but nice-to-have.

One question we often hear is “Why can’t I just connect my IP Phone or IP PBX to a SIP trunk?” Well, to answer that question, let’s take a look at the risks you are exposed to without an extra protection.

Issue #1 – Security

You may encounter unexpected high phone bills. According to the Communications Fraud Control Association (CFCA) report, the Internet-based toll fraud cost small business victims $6.08 billion in 2015. Hacking, spamming, and tampering are difficult to prevent without an extra layer of protection.

Failing to encrypt the SIP signaling data can expose such information as user credentials, phone numbers, IP addresses and aspects of the company network topology to malicious intruders.

Solution:

Both SIP signaling information and media content (digitized voice) must be protected (hidden) by encryption.

A high-quality eSBC like Patton’s SN4451 Series will provide a rich set of security features that protect the provider WAN network and the customer LAN from each other, as well as from external security vulnerabilities.

Issue # 2 – Reliability

IP telephony operates over a complicated computer-based network and it can have network failure and downtime if it’s not protected. Such network failures can cause gaps in a company’s phone service resulting in disrupted communications and loss of business continuity.

Solution:

Patton’s SN4511 eSBCs provides a failover mechanism, and that also provides media gateway and IP routing functions, can deliver survivability for voice and data over a fallback connection to the local phone company (PSTN).

Issue #3 – Service Quality

Bad service quality is the worst. You could lose customers or subscribers because of the poor voice quality or unreliable service.

Solution:

Patton’s SN4451 eSBCs provide dual Quality of Service (QoS) mechanisms that include:

Bandwidth Reservation – minimum link capacity allocated for voice packets
Downstream QoS – throttling mechanisms that limit and slow down large downstream data bursts to prevent flooding the capacity of the link.

Issue #4 – Interoperability

Potential business customers have selected innumerable brands of (traditional or IP-based) PBXs and phones. How many can you realistically certify for guaranteed interoperability with your network elements, protocols, and services?

Solution:

Patton’s eSBCs provide legacy interfaces that IP-enable existing ISDN and POTS business phone systems helps businesses preserve the value and extend the useful life of their capital investments in traditional telephony solutions. While taking advantage of the cost-saving and operational benefits of IP telephony, such solutions enable companies to migrate to converged communications at the pace they deem most comfortable and cost-effective.

Download Patton’s full white paper here.

More Benefits from Patton’s SN5541 eSBCs

Patton’s SN5541 Series acts as VoIP gateway, eSBC, access router and QoS CPE all in one device. It also monitors, prevents, reduces, and resolves network and voice quality problems. Learn more here!

sn5541

Up to 8 FXS interfaces
Advanced Local Call Switching
Network Monitoring
Auto-Provisioning
Easy Management & Provisioning
Full VoIP protocol support
Made in the USA
Free Software Upgrades

CopperLink PoE Ethernet Extender Changes the Digital Signage Revolution

May 24, 2017 by Ying-Hui Chen

Fast-food chains typically experience a 10 to 50% boost in sales after installing digital menu boards. – According to Digital SignageToday. Among quick-service restaurants (QSRs) studied, 11% achieved payback on their investment within 6 months and another 30% within 12 months.

The use of small-screen digital displays is growing. However, implementing new digital signage comes with a few challenges. Luckily, the CopperLink PoE Ethernet Extender kits (CL 1101) from Patton Electronics has the solutions. Let’s focus on the top three challenges: Cost, Distance, and Infrastructure.

copperlink

Challenge One: Cost

To deliver requisite electrical power to the desired signage location, AC power construction may be required: opening walls, digging into the pavement, running the wiring, installing power connections, and then cleaning up the mess. This process can cost your business a fortune.

Solution

The CopperLink Ethernet Extender eliminates the need for construction projects to install network cabling, electrical service wiring, or power outlets. Because the Patton PoE solution leverages low-voltage copper twisted-pair wiring to deliver power to PoE screen panels, the high costs of contracting and licensing a high-voltage cabling project are entirely avoided.

Challenge Two: Distance

In many applications (notably outdoor and campus environments), the optimal position for the digital sign is located far beyond the 300 feet (100 meters) reach of standard Ethernet.

Solution

Available in commercial desktop (CL1101) and hardened-industrial (CL1101E) enclosures, Patton’s PoE Ethernet Extender kits can extend Ethernet connectivity up to 3,300 feet (far beyond 330 feet limit for standard Ethernet) while delivering up 15 watts of electrical power to PoE endpoint devices – all transmitted across existing common copper phone wire.

Challenge Three: Infrastructure

Many project sites lack sufficient installed infrastructure to support IP-network communications between the display panel and the computer that manages and controls it. The same may also be true or supporting electrical wiring to and power outlets at the display screen location.

Solution

The remote unit in these kits does not require a local power source. Even so, it provides up to 15 watts of PoE power to the remotely connected digital sign (or other PoE-enabled devices).

The solution uses network bridging technology to transmit Ethernet LAN traffic transparently to all higher-layer protocols.

So do you think PoE Ethernet extender technology will be a game-changer for mass adoption of digital signage?

[Infographic] Hot Deals on IP Phones with Refresh

May 23, 2017 by Youleidy Vega

It’s May in Buffalo NY, and everywhere else in the world for that matter, but May in Buffalo means warmer temperatures and better spirits for everyone here at VoIP Supply. So we are excited to offer you hot deals on our Refresh line directly from our warm Buffalo, NY warehouse.

This month of May we are highlighting three great Refresh products that are sure to help you enhance your home office or business.

Grandstream GVX3275

The GXV3275 is a 6-line multimedia Gigabit video phone with a 7” color touch screen that runs on the Android 4.2 system. With integrated Wi-Fi, a built-in web browser, and HDMI connectivity, the GXV3275 video phone is ideal for high-tech campuses and businesses.

Key Features:

Phonebook with up to 1000 contacts and call history with up to 1000 records
Up to 6-way audio conference and 3-way video conference
Dual switched auto-sensing 10/100/1000Mbps network ports
Wi-Fi (802.11b/g/n), PoE+, Bluetooth, USB, SD, HDMI, EHS with Plantronics headsets support
7″ (1024×600) capacitive (5 points) touch screen TFT LCD
Megapixel CMOS sensor camera with privacy shutter
HD wideband audio
Full-duplex hands-free speakerphone with advanced acoustic echo cancellation
Full access to the Google Play Store
Integrate with Grandstream’s GXV-series of IP video surveillance cameras to view live camera feeds and to receive alerts/alarms from IP cameras installed on the same network
Offers a multi-platform video conferencing solution

Polycom VVX500

The Polycom VVX500 multimedia IP phone is a 12 SIP line IP phone with HD Voice that is Open Source to work with most SIP PBX’s and 3rd party UC platforms.

Key Features:

12 lines (registrations)
Shared call/bridged line appearance
Flexible line appearance (one or more line keys can be assigned for each line extension)
Distinctive incoming call treatment/call waiting
Call timer and call waiting
Call transfer, hold, divert (forward), pickup
Called, calling, connected party information
Local three-way audio conferencing
One-touch speed dial, redial
Remote missed call notification
Do not disturb function
Electronic hook switch capable

Cisco SPA 508G

Cisco’s SPA508G is an 8-line business desktop phone for any small office, front reception or gathering area. It features dual 10/100 Ethernet ports, 2.5mm headset jack, HD Voice codec, and support for SIP or SPCP.

Key Features:

Full-featured 8-line business-class IP
Support for Power over Ethernet (PoE)
Monochrome backlit display for ease of use
Connects directly to an Internet telephone service provider or to an IP private branch exchange (PBX)
Wideband audio for unsurpassed voice clarity
Easy installation and highly secure remote provisioning
Menu-based and web-based configuration
Supports up to two Cisco SP500S Expansion Module, adding up to 64 additional buttons
Supports both Session Initiation Protocol (SIP) and Smart Phone Control Protocol (SPCP) with the Cisco Unified Communications 500 Series for Small Business

These are some hot buys you can’t miss out on. There are limited quantities available so don’t think twice, give us a call at 1-800-398-8647 to learn more about these or any of our Refresh products, or place your order online. Remember that Refresh products undergo a 10-step reconditioning process in which products are examined, upgraded to the latest firmware, and set to factory defaults before they are repackaged and shipped to our customers. For your peace of mind, all Refresh products come with a six month no questions asked guarantee so that you can rest assure that you’re buying a quality product backed by us 100%. But if you are still hesitant, you have the option of adding an additional six months of warranty at a minimal cost so that your investment is protected for an extended amount of time.

The VoIP Addict’s Guide: Using the Elastix to FreePBX Conversion Tool

by Marc Spehalski

When we first learn that Elastix had suffered an untimely demise, we were a little surprised. The good folks at Palo Santo had built a well-known and loved the platform that seemed to do all its capabilities. Elastix’s popularity was widespread across the globe, which now causes a problem for those still using a platform that’s no longer commercially supported.

While you can still download, install, and use Elastix, you won’t be receiving any updates or security patches, and for businesses that rely on VoIP technology as a critical service, that’s a big problem. Thankfully, our friends at Sangoma created a script to move your Elastix configuration to a new installation of FreePBX, for those of you considering it as an alternative. This is possible because FreePBX is embedded into the background inter-workings of Elastix which enabled its phone system functionality. We read through Sangoma’s conversion documentation and decided to give it a try.

Because we are traversing two very different versions of FreePBX, not everything will make it over on a conversion.

What won’t make it over:

Call History (CDR)
Fax Configuration
Custom Configuration Files
Call Queue Metrics
Anything not a core FreePBX module
Operating system and network settings

What will transfer:

Extensions
Routes
Trunks
MOH
IVRs
Ring Groups
Queues
Custom music on hold
Voicemails
Voicemail Greetings
System Recordings

To test, we set up an Elastix 2.5 installation with some extensions, a call queue, some routes, a trunk, and ring groups.

The official instructions from Sangoma can be found here.

Pre-requisites:

You’ll need an installation of FreePBX version 10.33.66 x64, that’s activated
Run the FreePBX Firewall wizard and use all of the default options
Your Elastix system must be at a minimum based on FreePBX version 2.9
Both systems must have full network access to each other (check your firewalls)

The Procedure:

Console into your new FreePBX install and run the command

image1-new

Leave the field blank and press enter, FreePBX will indicate “Waiting for Donor”

Cody the generated slot identifier, then run the same command on Elatix.

Enter in the slot identifier where it asks for the “Conversion ID”

Type “Y” when prompted “Do you want to copy/tftpboot to the new machine” if you have provisioned phones in Elastix, otherwise type “N”
Watch the maigc happen! (Elastix Left, FreePBX Right)

Once complete, you will need to disable your trunks in Elastix, or shut the system down, and then enable them in FreePBX. They will be disabled by default to avoid registration issues.

You’ll find your extensions retain the same passwords so your phones will register without any modifications to their internal settings. However, if you experience issues with phone registrations, check your firewall on FreePBX and make sure you are allowing SIP from the correct interface.

Enjoy your newly converted phone system!

Happy VoIPing!

The Yealink T5 Series Strikes an Exquisite Balance Between Simplicity and Sophistication!

May 22, 2017 by Ying-Hui Chen

Yealink’s T5 media phone series made their global debut at the 2017 Channel Partners Conference and Expo. This series includes the T58V/A, the T56A, the T54S, the T52S, and one Expansion Module.

Designed for multiple usage scenarios, the Yealink T5 media phone series provides businesses of all sizes with an all-in-one solution that is fully scalable and flexible. Let me walk you through all the models!

First, let’s look at some highlights of the T5 Series:

Enriched Features and Improved Productivity: The entire T5 Series is loaded with a full range of features including up to 15 SIP accounts, dual port GigE, built-in Bluetooth, Wi-Fi connectivity, USB headset, and color-screen expansion support.
Two-megapixel Adjustable Camera and Screen: The T58V features a two-megapixel adjustable camera and an adjustable screen to enable a life-like video communication.
Heads-up Screen and User Experience: The T5 Series utilizes a heads-up LCD color screen design to allow users to view screen information easily and to check contact info at a glance.

Now, let’s check out each model one by one!

The Yealink SIP – T58V/A Smart Media Android Phone

The T58V media phone is the top highlight in the T5 Series roll-out. It features a two-megapixel adjustable camera and an adjustable screen to enble a life-like video communication. This solution is a great fit for business professionals who demand a productivity-enhancing visual communication with the ease of a standard phone.

The T58A is a similar, simple-to-use media phone without camera support. It is based on Android 5/1/1 operating system and is coupled with a built-in web browser, calendar, recorder, and more.

7 inch (1024 x 600) capacitive adjustable touch screen
720p30 HD video
Runs Android 5.1.1
Built-in Bluetooth 4.0+ for headsets and pairing mobile devices
Built-in Wi-Fi (802.11b/g/n)
USB 2.0 port (2.0 compliant)
Up to 16 VoIP accounts
Up to 5-party video/audio mixed conferencing and up to 3-party video conferencing

Access to the T58V datasheet and the T58A datasheet

Participate in our Twitter contest by following VoIP Supply on Twitter and retweet our T58V post for your chance to win a T58V phone or an Amazon e-gift card!

The Yealink T56A Smart Media Android HD Phone

The T56A is a 5-way audio conferencing phone that supports enriched HD audio and Android 5.1.1 operating system. This solution features a 7-inch fixed multi-point touchscreen, integrated Wi-Fi and Bluetooth 4.0+EDR.

16 VoIP accounts
One-touch speed dial, hotline
Group listening, emergency call
Set date time manually or automatically
Dial plan, action URL/URI
RTCP-XR (RFC3611), VQ-RTCPXR (RFC6035)

Access to the Yealink T56A datasheet

The Yealink T54S Smart Media Phone

The T54S is a 3-way audio conferencing phone that’s designed for the high-end users providing a distinctive appearance and robust structure. It features Opus audio codec that provides superb audio quality, Gigabit Ethernet and built-in Bluetooth and USB.

4.3″ 480 x 272-pixel color display with backlight
Built-in Bluetooth 2.0
USB 2.0 port for USB recording and wired/wireless USB headsets
Opus Codec support
T54S&T52S firmware and Auto-P template unified
Up to 16 VoIP accounts
Dual-port Gigabit Ethernet
PoE support

Access to the T54S Datasheet

The Yealink T52S Smart Media Phone

The last but not the least, the T52S media phone comes with a 2.8 inch 320×240 pixels color display screen and HD audio full-duplex speakerphone. This is a 3-way conferencing phone with up to 21 memory keys and up to 12 SIP accounts. Same as all other T5 Series phones, the T52S also supports Bluetooth, GigE.

2.8 inch 320 x 240 color display
3-way conferencing
HD Codec, HD Handset, HD Speaker
Built-in Bluetooth

The Yealink T5 Series Expansion Module

The functionality of the T5 Series can be expanded even further when you combine them with the Yealink T5 Series Expansion Module. This module includes three pages of 20 flexible buttons that can be programmed for up to 60 various features.

4.3″ 272 x 480-pixel color screen
Color icons for a rich visual experience
20 physical keys on each page with dual-color LEDs
Three independent control keys with illuminated LED for fast switching pages
Supports up to 3 modules daisy-chain
Stand with 2 adjustable angles
Applies to Yealink T5 Series (SIP-T58V/SIP-T58A/SIP-T56A/SIP-T54S/SIP-T52S)

See the comparison chart below to compare T5 Series side by side!

Access to the T5 Series Brochure

VoIP Supply Participated in UB REALM Program to Mentor Students

by Ying-Hui Chen

VoIP Supply is more than just an e-tailer. As the first B corporation in WNY, VoIP Supply is not just dedicated to providing the best quality of VoIP products and services to our customers but also committed to being a responsible business to our customers, employees, local community, and environments around us.

Last week, we participated in the UB Real Experience and Leadership Mentoring (REALM) Program to introduce UB students into our daily working environment.

About UB REALM Program

The REALM program is designed to help UB students bridge the gap between their education/ and the real business environment. It is a full-day program that lets students shadow a professional in Buffalo-Niagara region or New York City metro area held each semester.

voip-supply

Meet with the Professional at VoIP Supply

We are happy to host two UB students (Brandon Echeverria and Shu Ya Li) visiting VoIP Supply. Our Marketing Supervisor, Mary Cheney, gave the students a tour of VoIP Supply’s office and warehouse and introduced them to the whole marketing team to learn a variety of Marketing professional roles and discuss the marketing tools, professional skills, challenges, and joys involved in the team’s daily work.

The students learned how each role plays in the marketing department and how they cooperate with one another to deliver maximum value to the organization. They also had an insightful discussion with our team regarding preparing for interviews for a marketing position.

Check out the video below to see what Brandon has to say about his visit!

We are thrilled to have the chance to meet young professionals and guide them to a real hands-on business world. Thank you to University at Buffalo for giving us this unique opportunity to network with UB students!

“I think programs like this are so important for students in any field. It provides them with real-life experiences and gives them the opportunity to network with business professionals in their community,” said Mary Cheney, Marketing Supervisor at VoIP Supply. “Participating in programs like this is how I got my career kicked off and I’m so happy my team and I could pass along what we have learned to these students.”