Where to sell the used VoIP equipment?

September 29, 2017 by Ying-Hui Chen

Keep your old phones out of the landfill! Reclaim by VoIP Supply has a better way.

VoIP Supply’s Reclaim equipment buyback program is your outlet for selling off your used and excess VoIP equipment. With Reclaim you can submit your equipment for sale to VoIP Supply and receive fair market value for it allowing you to “reclaim” a portion of your original investment.

Why sell through Reclaim by VoIP Supply?

Easy sales process – A streamlined five step process makes selling your equipment hassle free.
Fair market value – Receive fair market value for your equipment – not pennies on the dollar.
Expertise – VoIP Supply has been buying, reconditioning and selling equipment since 2002. When you work with VoIP Supply, you work with the best.
Go green – Keep your old phones out of the landfill and reclaim some money back!

What can I sell through Reclaim?

Like the sheriff in an old western VoIP Supply’s Reclaim team has a most wanted list. Here’s a look at some of the usual suspects in high demand that are currently commanding the highest payouts:

most-wanted

Check out a complete most wanted product list here!

If you are interested in knowing what you can get for one of the products listed above, please submit the form below to request a quote!

Reclaim in five simple steps

The process for selling equipment to VoIP Supply through Reclaim is simple and straightforward.

Submit a list of equipment for sale
Receive a Reclaim buyback offer on your equipment from VoIP Supply.
Properly package your equipment for shipment and ready package for pick-up by VoIP Supply’s shipment carrier.
Await confirmation of shipment receipt and equipment acceptance from VoIP Supply.
Receive a check or store credit for the agreed upon value of the equipment.

Have more questions? Check out our Q&A page or contact our Refresh/Reclaim Manager, Mike Rehac, at 716-213-6898 or email at miker@voipsupply.com.

The VoIP Addict’s Guide – Sangoma’s FoIP: A Solution to your Faxing Woes

by Marc Spehalski

foip Faxing has been the nemesis of VoIP systems for as long as VoIP has been a thing. If you had a good VoIP vendor in the past, they would generally recommend you stick to a landline, or PRI for your fax services. That was because faxing over protocols like SIP had proven to be completely unreliable due to the fickle nature of faxing over a best effort architecture. Even with the advent of T.38, faxing still was a problem child for many.

Enter FoIP, or Fax over IP. Specifically, Sangoma’s iteration of FoIP, which actually works. I believe we live in a time where things should just work, and we should stop dealing with custom problems born from custom solutions. Sangoma offers Fax Station, which is a service within SIP Station where you can turn on fax service, order DIDs, and order your FAXStation appliance.

How Does FAXStation Work?

What’s nice is the FAXStation appliance is a plug-and-play solution that allows you to use your existing fax machines. How does that even work? Well, think of it as a FXS gateway with a little Sangoma magic on the inside. You request the appliance from the SIP Station portal, and the device ships to you ready to go. Plug it into your network, and plug your analog fax machines into the FXS ports and you’re ready to go.

Sangoma claims analog line equivalent reliability, and the reason for that all of the heavy lifting (fax wise) occurs at Sangoma’s data center. The inbound fax arrives there first via ISDN/SIP, then the data (the fax) is then sent your FAXStation appliance via SSL which is what guarantees the reliability. It’s also a nice bonus that it’s encrypted.

The appliance comes equipped with up to four analog ports for fax machines, and two ethernet ports. You also have the ability to do custom branding if you are selling these to your own customers. Custom branding is something Sangoma also does for it’s FreePBX product.

Do you need a fast connection to the internet?

Nope, you won’t be relying on best effort protocols when moving the fax over the internet. In fact, it works well with satellite services, which may be the only means of communication in remote areas of the world.

You might be wondering, why you wouldn’t want to just stick with your existing landline, or PRI? Well price is the first consideration, and also those dedicated circuit type products are rapidly becoming extinct. EoIP (everything over IP, don’t try and pronounce that) is the way of the present, and you should get with the times.

What does it all cost?

If you have a SIPStation account, which you SHOULD if you run a FreePBX phone system, you can see for yourself. If you’re not willing to look right now I’ll tell you. Expect the appliance to have a one time cost of $190.00 USD, high volume faxing ( a massive 3000 pages per month) will set you back $24.00 a month, and 150 pages per month will cost $9.95 USD per month. Compare that with your recurring analog or PRI bill!

It’s also worth mentioning that FAXStation allows you to do inbound fax to email, as well as outbound faxing via a web portal that supports multi-user, and access control.

If faxing is critical to your business or organization, give Sangoma’s FoIP solution, FAXStation a chance. Thanks for reading and happy VoIPing!

Microsoft Rolls Skype for Business into Microsoft Teams

September 27, 2017 by Ying-Hui Chen

Sept. 27, 2017 – Microsoft announced at the big Ignite conference in Orlando that Microsoft Teams will replace Skype for Business soon. skype-for-business

The Teams will become a one-stop-shop in Office 365 for all of your conferencing need and it will be covering features including making inbound and outbound calls to PSTN numbers, call transfers and voicemail. Teams meetings now have audio conferencing capabilities which allows you to join a meeting simply by dialing a phone number.

For more information, visit Microsoft Teams.

Not sure what that might affect your business? Call one of our VoIP Experts at 1-800-398-8647 and talk to them about more stable service options.

The GWN7600LR: Grandstream Adds New Outdoor, Long Range WiFi Access Point to its GWN Family!

by Ying-Hui Chen

After the release of GWN7600 WiFi Access Point (AP), GWN7610 Wireless AP, and the GWN7000 VPN Router, now Grandstream goes one step further to introduce the GWN7600LR AP to its GWN family.

The GWN7600LR is a WiFi long range access point designed to provide extended coverage support and it is ideal for businesses looking to create an expandable WiFi solutions outdoor. It’s always exciting to see new products. Let’s check out some key features!

Waterproof Outdoor Solution

As the demand for an outdoor WiFi Access Point has been increasing, Grandstream created the GWN7600LR, a high-performance wireless access point that can be deployed outdoors with its weatherproof casing.

Long Range Coverage: Up to 275 meters!

The GWN7600LR also comes equipped with dual-band 2×2:2 MU-MIMO with beam-forming technology and a sophisticated antenna design for maximum network throughput and extended WiFi coverage range of up to 275 meters! This solution has the longest range coverage among all GWN Series APs.

Embedded Controller

Like other GWN Series APs, the GWN7600LR has a controller-less distributed network management design and an embedded controller within the product’s web user interface. This allows each access point to manage a network of up to 30 GWN76xx series APs independently without needing separate controller hardware/software and without a single point-of-failure.

More Features:

Up to 300-meter coverage range— ideal for outdoor use
1.27Gbps wireless throughput and 2x Gigabit wireline ports
Dual-band 2×2:2 MU-MIMO with beamforming technology
Support 802.3af and 802.3at Power-over-Ethernet (PoE/PoE+)
Controller-less network management, auto-discovery, auto provisioning
Offers simultaneous dual-band WiFi signals
Advanced WiFi security features

Download the GWN7600 LR Datasheet

Check out the comparison chart below to compare all three GWN Series Access Points side by side:

The GWN7600LR AP is very easy to install and manage. The extra coverage support and advanced performance features make the GWN7600LR an ideal outdoor access point for mid-size wireless network deployments. Call one of our VoIP experts at 1-800-398-8647 today for any questions you may have!

Grandstream Introduced HA100 High-Availability Controller for the UCM6510 IP PBX

September 25, 2017 by Ying-Hui Chen

September 25, 2017 – Grandstream announced the release of the new HA100, a high-availability controller for their UCM6510 IP PBX.

Designed for businesses that demand a 100% uptime, redundant voice system, the HA100 provides an automatic failover solution when paired with two UCM6510 IP PBXs. The controller will monitor the operational status of both IP PBXs constantly and will automatically switch all system control to the secondary UCM6510 when the primary device fails (including all the connected telephone lines, network links, auxiliary devices, all registered SIP endpoints and the recorded voicemails).

“Many businesses today require communication solutions that are always-on and fully redundant. For these businesses, a communication platform being down for even a minute can have catastrophic consequences. As our customers around the world continue to deploy the UCM6510 into mission-critical industries, the HA100 ensures that end-user customers will have a completely reliable solution with seamless failover options,” said David Li, CEO of Grandstream.

Key Features:

Connects and constantly monitors two UCM6510 together for high availability
Smart failover solution that automatically switches to a hot-standby secondary UCM6510 if the primary one fails
Up to 14 LED indicators showing real-time status of all of the telecom lines, network links, auxiliary devices, etc
Gratuitous ARP forces SIP endpoints to refresh the MAC address of the new UCM6510 without interruptions
Fast 10 to 50 second system switching time depending on the number of registered endpoints

Check out the datasheet here! The HA100 is currently available at voipsupply.com. Check it out!

What Is Call Parking And How Does It Work?

September 22, 2017 by Steve Lopian

Everyone remembers the old days before VoIP when PSTN lines ruled the business telecommunication world. PSTN lines were, let’s just say, a lot less advantageous than what we have today.

One thing we can all remember is putting people on hold. We can still do this today with VoIP, but now there is something more advanced called Call Parking. This has the same concept of placing a call on hold but gives you more options.

What Is Call Parking And How Does It Work?

In this video, Marc Spehalski will not only talk about the differences between Call parking and putting someone on hold, but he will also demonstrate Call Parking in action using FreePBX! what-is-call-parking

Do you use Call Parking? Let us know in the comments, and if you’re not, but are looking to start after watching this video, then give us a call! 1-800-398-8647

AudioCodes Introduced New 445HD IP Phone for Microsoft 365

by Ying-Hui Chen

September 22, 2017 – AudioCodes introduced their latest addition to the 400HD series of IP Phones – the 445HD IP Phones!

The AudioCodes 445HD is an advanced IP phone with high definition voice experience for Microsoft 365 including Skype for Business and Microsoft Teams. It delivers enhanced productivity and support for complex legacy workflows with a high-resolution color screen and integrated LCD sidecar with speed dial and presence indication.

Some Key Features:

Optimized for Microsoft 365 including Skype for Business
4.3” color screen
Speed dial sidecar and centralized management
Advanced voice processing capabilities, including SILK codec support, ensure high-definition voice quality

The entire AudioCodes 400HD series of IP phones now support native voice dialing services based on the corporate directory.

AudioCodes will demonstrate the new 445HD model along with management capabilities and voice dialing at Ignite 2017, Orlando, Florida. This new IP phone is expected to be available for purchase by the end of this year!

We are thrilled to see another great AudioCodes new product to benefits more of our customers!

Digium Switchvox 6.5.2 is Now Available!

September 21, 2017 by Ying-Hui Chen

The latest version of Switchvox, version 6.5.2, is now available! This release includes several bug fixes and Digium Phone Firmware 1.4.6 for the D80.

See the issues have been resolved here:

Third-party devices (such as a SIP door phone) no longer drop calls when the device cannot accept a SIP UPDATE message. Switchvox now sends INVITE to a device that does not allow UPDATE.
Queue calls that are assigned to a specific member, while the member is on pause and the caller is receiving a queue announcement, will now correctly ring the member when the member becomes available.
Correction for the permissions to Manage Admins. Sub-admin accounts requiring Read/Write access to Manage Admins will need to have permission granted again by primary Admin account following the update.
Modifying a phone-user Ring All action in Call Rules now correctly displays the external numbers that will ring.
A logging setting that could create excessive logs is turned down. (Larger log files will be rotated away and deleted, so this will not be an ongoing issue.)
Digium Phone Firmware 1.4.6 for the D80.

Yealink Launched the CP920 HD IP Conference Phone and the DECT IP Phone W60 Package!

by Ying-Hui Chen

Xiamen, China – Spet. 20, 2017, Yealink announced their global launch of Yealink CP920 Conference Phone and the DECT IP Phone W60 Package. Let’s take a quick peek at these two new products!

The CP920 Conference Phone

The CP920, together with the CP960 that released last month, is part of Yealink’s audio conferencing solutions targeting both in-room and remote participants. Both solutions provide HD voice, a 20 ft wide voice pickup range, and noise cancelling technology for communication clarity and efficiency. Different from the CP960, which targets mid-to-large-sized meetings, the CP920 is designed for small-to-medium sized users. To differentiate it from the traditional conference phones, the CP920 also comes with a simple touchscreen keypad for smoother user experience and 3-way PSNT conference support via the Yealink CPN10. Learn details here!

Key Features:

Optimal HD audio, full duplex technology
Yealink Noise Proof Technology
20-foot (6-meter) and 360-degree voice pickup
Built-in 3-microphone array
Sensitive touch keypad
3.1” 248×120-pixel graphical LCD with backlight

Download the CP920 Datasheet

The DECT IP Phone W60 Package

The DECT IP Phone W60 Package includes a bundle of W60B base and W56H handset, bringing your cordless communication to the next level. The W60B comes with major hardware improvements to support up to 8 handsets, 8 SIP accounts and concurrent voice calls! Even better, this solution also supports the advanced codecs such as OPUS and AMR. With strong battery and quick charging technology, this new DECT phone is a perfect solution for business cordless communication in warehouses, retails, restaurants and other work environments! Check out more here!

Key Features:

High-performance SIP cordless phone system
2.4″ 240 x 320 color screen with intuitive user interface
Up to 8 concurrent calls
Up to 8 DECT cordless handsets

Download the W60 Package Datasheet

How to Restore FreePBX 13 to FreePBX 14

September 20, 2017 by Ying-Hui Chen

Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.

In previous Mom’s calling Q&A series, we have discussed: What is the Re-dial Feature? How do I dial previous numbers without having to re-enter the digits? Today, we have more new real questions and answers from VoIP users just like you.

How to Restore FreePBX 13 to FreePBX 14

Q: Can I restore the FreePBX 13 to the FreePBX 14? What should I do? Sangoma FreePBX

A: We can’t restore it directly from the FreePBX 13 to the FreePBX 14 unfortunately. However, what we can do is to do a bulk import/export then start buildinng it from scratch. There is a conversion script to take a FreePBX 10.13.66 Distro to the new Sangoma 7 Distro that includes FreePBX 14 here: https://wiki.freepbx.org/display/PPS/Upgrading+from+Distro+6

STAY TUNED

Come back for more VoIP questions and answers next time! If you have VoIP questions to ask us, please submit a technical support ticket or contact our VoIP experts today at (866) 582-8591

Where to sell the used VoIP equipment?

Why sell through Reclaim by VoIP Supply?

What can I sell through Reclaim?

Reclaim in five simple steps

The VoIP Addict’s Guide – Sangoma’s FoIP: A Solution to your Faxing Woes

How Does FAXStation Work?

Do you need a fast connection to the internet?

What does it all cost?

Microsoft Rolls Skype for Business into Microsoft Teams

The GWN7600LR: Grandstream Adds New Outdoor, Long Range WiFi Access Point to its GWN Family!

Grandstream Introduced HA100 High-Availability Controller for the UCM6510 IP PBX

What Is Call Parking And How Does It Work?

What Is Call Parking And How Does It Work?

AudioCodes Introduced New 445HD IP Phone for Microsoft 365

Digium Switchvox 6.5.2 is Now Available!

Yealink Launched the CP920 HD IP Conference Phone and the DECT IP Phone W60 Package!

The CP920 Conference Phone

The DECT IP Phone W60 Package

How to Restore FreePBX 13 to FreePBX 14

How to Restore FreePBX 13 to FreePBX 14

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