Grandstream’s Beta Testing on a New Outdoor Long-Range WiFi Access Point

May 17, 2017 by Ying-Hui Chen

Are you using or selling Grandstream’s GWN WiFi products? If yes, you may be excited to hear this!

Grandstream is looking for ideal candidates with extensive experience in the WiFi Networking industry to test their new outdoor long-range WiFi Access Point (AP). This new WiFi AP will be a new addition to their existing line of wireless networking products: the GWN series. Check out some features you can expect:

Wave 2 802.11ac WiFi AP with 2×2:2 MU-MIMO and beam forming technology
Dual-band wireless throughput of up to 1.27Gbps with coverage range of up to 275 meters
Dual Gigabit network ports with PoE (802.3af) and Kensington security lock
Supports up to 16 SSID per radio and 450+ concurrent clients per AP
Waterproof and extreme temperature resistant for outdoor deployments (operates from -30℃ to 60℃)
Embedded provisioning controller to manage up to 30 GWN76xx WiFi APs without separate controller hardware/software

The deadline to apply is May 31st, 2017! Apply today here.

You can also apply at Grandstream’s Beta Club to be a member of the Grandstream Beta Club for the opportunity to become an exclusive beta tester for their future products.

CopperLink 1101 PoE Ethernet Extender Breathes New Life into Circuits

by Ying-Hui Chen

Feel trapped by the limited distance of your Ethernet? Always have to relocate your device from a perfect spot because the Ethernet and power outlet are out of your reach? Thanks to the CopperLink 1101 PoE Ethernet Extender, you can finally say goodbye to those days and welcome a new level of flexibility!

If you are using a standard Ethernet, you may have noticed that there’s a 328ft (100m) distance limitation that restricts location options fro device installation. It also requires CAT 5 cabling or better, which often leads to installing new cabling infrastructure that may involve tearing into walls, ceilings, or worse.

The flexibility of device location makes a huge difference when it comes to such applications as building security or hospital monitoring. And that’s where CopperLink 1101 Extender comes into play.

What Does the CopperLink Ethernet Extender Do?

The CopperLink 1101 Ethernet extender extends an Ethernet or network segment beyond its distance limitation and enables Ethernet connectivity over previously installed copper infrastructure. The solution breathes new life into circuits previously deployed for such traditional non-IP applications as RS232/485 controls, alarms, CCTV, analog phones, intercom speakers, and others.

With the CopperLink Extender, you can now install your IP terminal equipment exactly where you need it and instantaneously install PoE-compliant devices such as Wireless Access Points (WAPs), IP cameras, IP telephones, IP door stations with no additional overhead cost. See some highlighted features below:

Ethernet Extension – Extends 10/100 Base-TX Ethernet over 3300 feet (1005 meters) using 2-wire, 24-AWG twisted-pair, CAT 3, CAT 5e/6/7, or coaxial cable.
Delivers PoE – PowerPlus technology powers up both the remote CopperLink extender and the PoE enabled the device connected to it. No power is required at the remote location.
Transparent LAN Bridging – Passes higher layer protocols, including 802.1Q VLAN tagged and untagged packets. Fully transparent to various video compressions schemes such as WMV, MPEG-4, and MJPEG.
Plug and Play – Modems need no configuration to operate, Ethernet ports are auto-sensing 10/100, full or half-duplex.
Made in the USA – This Patton equipment is designed by Patton engineers and built in Gaithersburg, Maryland facility. Patton’s American-made manufacturing process delivers high-quality networking solutions with reliability you can trust.

Grandstream Affinity Creates an Intuitive and Powerful Connection

May 16, 2017 by Ying-Hui Chen

The VoIP Supply team gets a lot of questions from VoIP users over time. Lately, we have received some about Grandstream Affinity. What is Granstream Affinity? How can Grandstream customers benefit from it? Let’s find out together.

What is Grandstream Affinity?

Grandstream Affinity is a free application that links your computer and the GXP endpoint in one Computer Telephony Integration (CTI) solution. This is publicly available for anyone to use and download.

grandstream-affinity It is utilized to connect between a computer and phone and increase call efficiency and overall work productivity. Users gain access to smooth call management with the Grandstream GXP2100 and GXP1700 series phones via desktop running Grandstream Affinity.

Grandstream Affinity features powerful call management (e.g. call control, such as call hold, do not disturb, call forward, conferencing) and easy contact synchronization. It is also capable of communicating with any of Grandstream’s UCM series of IP PBX, for fast discovery and configuration.

How to Set Up Grandstream Affinity

After downloading the application through the “Resources” section of any GXP phone’s product page on Grandstream.com, you can choose Simple, Advanced or Discovery setup mode. Each provide convenient configuration possibilities to any deployment.

Simple mode gives you a fast integration between your computer and desktop phone; Advanced mode enables you to discover Grandstream Affinity capable phones within the same network. Discovery mode allows you to pair GXP phones with CTI functionality that broadcasts their IP addresses using mDNS.

For more information about Grandstream Affinity, download the Grandstream Affinity brochure and the User Guide here! Or call our VoIP Specialists at 1-800-398-8647.

12 Sangoma UC Features Bring Parents, Students & Teachers Together

May 15, 2017 by Ying-Hui Chen

school
Managing schools can be challenging without a right communications solution. Sangoma provides modern UC phone systems that not only increase faculty productivity but also build a more secure learning environment for students. See how you can bring parents, student & teachers together effortlessly within your school premises by leveraging the top 12 UC features Sangoma provides!

#1 Hotdesking – Teachers can log into any phone and have all their features follow them.

#2 Phone Apps – Over 13 phone apps available for staff and teachers to utilize the graphical display for features like Follow-me, Call-forward, Call Flow Control, and more.

#3 User Control Panel (UCP) – Check voicemails and set up conference calls with your own unified control panel.

#4 One Extensions – Log in and out of any IP phone one the campus and access to all the settings of a user’s phone including extension, voicemails, contact lists, and customized menus.

#5 Follow Me – Configure your extension to try other phones (mobiles or other desk phones) if there is no answer at your main extension.

#6 Voicemail to Email – Here any voicemail message gets attached as a sound file and sent to your email of choice. When combined with a smartphone it provides a great way to stay in touch.

#7 Fax to Email – Instead of relying on old fax machines and mail bins for individual users, with paper copied being lost or sitting in a mail bin for days, faxes can be sent directly to the recipient email.

#8 Smart Paging – Leverage your phone infrastructure to deliver same functionalities.

#9 Fully automated modern bell system

#10 Paging Pro – A FreePBX module that creates complex schedules

#11 Automated alerts – Emergency automated alerts that can be played on a recording

#12 Visual alerts – Send alerts to phones and light up in case of a school lockdown

Are you using any of the features? Curious to learn more features? Visit Sangoma’s page or just call our VoIP experts today at 1-800-398-8647!

Digium Switchvox: Popular Alternative Solution to a Toshiba Phone System

by Ying-Hui Chen

If you are a Toshiba Phone system user, you must have already heard that Toshiba has stepped out of telecommunication industry and suggested their customers look for new service providers to replace and suppor their systems. Now Toshiba’s warranty on their phone systems is ended!

Switching to a new phone system may sound overwhelming; however, it’s also a great opportunity to upgrade your communications system and take your business to the next level! Today, we are going to introduce you to a popular Toshiba replacement for small to medium businesses – Digium Switchvox SMB Systems.

Take Advantage of Switchvox SMB Systems

Tailored to small and medium businesses, Switchvox systems are designed to be easy-to-use, rich-loaded, and cost effective. With Digium Switchvox, you are in control of your most important asset in business, your voice.

Swichvox SMB comes with three different sizes that can be paired together easily to link your offices and run same software and share the same features from different locations. The Switchboard harnesses your entire communication system by allowing you to control from a web-based, real-time call control panel and stay connected anywhere, anytime with an Internet connection.

If you are looking to replace your old phone system, now is the time! Digium is offering two special promotions to make your switch even better. Be sure to take advantage of them before they expire:

Get special pricing when you replace an existing system with Digium Switchvox.
Receive a free D60 IP phone with full-color display for each new seat purchased on a 3-year Switchvox Cloud unlimited service contract.
See more promotions.

Why Choose Digium Switchvox SMB?

Switchvox SMB is ideal for small to medium sized businesses seeking a full feature set and powerful functionality.
Pay one low price for powerful all-inclusive communications features.
Money saving, easily managed, future-proof Unified Communication solution that grows with you.
Try before you buy – a completely free, no risk/commitment demo.

Ready to replace your old phone system? Have more questions or concerns? Call our VoIP experts at 1-800-8647 today! We will be happy to assist you.

IPVideoTalk from Grandstream Awarded 2017 WebRTC Product of the Year

May 12, 2017 by Ying-Hui Chen

May 11, 2017 – Grandstream Networks, Inc. announced that their IPVideoTalk has been awarded a 2017 WebRTC Product of the Year winner by TMC, a global, integrated media company.

IPVideoTalk is Grandstream’s subscription-based video conferencing and web service designed to improve collaboration. Users can easily link GVC’s to hold meetings from various locations that can also be joined through the web with any WebRTC-enabled browser (Firefox, Chrome) from anywhere in the world.

IPVideoTalk has a user-friendly interface where users have access to many great features such as meeting scheduler, manage contact/ devices, set-up customizable, automatic thank you emails and reporting of the results of a meeting/ webinar. Through the interface, administrators can easily send out invites to corresponding parties by entering their email addresses.

“It gives me great pleasure to honor Grandstream as a 2017 recipient of the WebRTC Product of the Year Award for their innovative product, IPVideoTalk,” said Rich Tehrani, CEO, TMC. “Our judges were very impressed with the ingenuity and excellence displayed by Grandstream in their groundbreaking work on IPVideoTalk.”

Congratulations Grandstream! We are excited to see more customers benefit from this outstanding conferencing solution!

VoIP Phone and Headset Compatibility Guide is Now Available!

by Ying-Hui Chen

After a long wait time, the headset you ordered has finally arrived. You can’t wait to open the box and try it with your VoIP phone but only find that it doesn’t work with your phone!

Urgh…..how frustrating. Luckily, your apprehension has been heard!

The VoIP Supply team has created a comprehensive VoIP Phone & Headset Compatibility Guide to lead you to your right solutions within seconds. This guide covers top brands of VoIP phones and headsets including Grandstream, Cisco, Polycom, Sangoma, Yealink, Snom, Mitel, Digium, Jabra, Plantronics, Sennheiser, and VXi. Best of all, it’s FREE to download! Check it out today.

Learn the compatibility of IP phones and headsets
Explore ways of connectivity between IP phones and headsets
Learn product options for VoIP phones and headsets
Gain valuable insights to make the right purchase decision!

Fill out the form below to download:

How to Mount the Grandstream GWN7610 WiFi Access Point

May 11, 2017 by Steve Lopian

This day and age, it is hard to imagine a business that runs successfully without the Internet. It’s the lifeblood of any sustainable organization, and lately, it goes far beyond having a website and being able to send emails.

Most businesses need the Internet to function. If you are running an e-commerce business then having, or not having the Internet is life or death. If you are running a brick and mortar business, then chances are you use VoIP for your telecommunication needs.

These examples of how having the Internet for your business are extremely important, but the Internet dependability still goes even further! While the possibilities of what the Internet can do for your business are endless, this blog will stop at WiFi.

WiFi is so important these days. It enables most devices to access the Internet wirelessly! But sometimes WiFi signals can weaken if you are too far out of range. This is a big problem for multi-floor businesses and businesses that have large warehouses.

We all use WiFi to deliver the Internet to our cell phones and even our laptops, but more and more, we are seeing businesses using WiFi phones! For these businesses, it is imperative that there is a strong WiFi signal throughout the whole building.

That is where the Grandstream GWN7610 WiFi Access Point comes in! This handy device can be installed to extend WiFi coverage to where you need it most, like your huge warehouse! If your warehouse employees are using WiFi phones to communicate to get the job done, then you may want to invest the GWN7610 to ensure great WiFi coverage.

This blog is not going to get into how to set up your GWN7610 or tell you how to configure it the way you want it. This is a Basic how-to blog, so today I am going to tell you how to physically mount your GWN7610, and guess what? It’s simple! Just follow these easy steps!

How to Mount the Grandstream GWN7610 WiFi Access Point

Position the mounting bracket at the desired location on the all with the arrow pointing up.
Use a pencil to mark the four mounting holes (screw holes DIA 5.5 mm)
Insert screw anchors into the 5.5 mm holes.
Attach the mounting bracket to the wall by inserting the screws into the anchors.
Align the arrow on the GWN7610 with the arrow on the locking tab of the mounting bracket and ensure that your GWN is firmly seated on the mounting bracket.
Turn the GWN clockwise until it locks into place and fits the locking tab.

And that’s it! Once you have this bad boy mounted, it will be up to your fantastic IT department to get it up and running! This process is also a very user-friendly and Grandstream has done a great job mapping it out in their user manual for you to understand.

Soon after your GWN7610 is working, you should notice a big difference in WiFi signal strength. Especially for the hard working people in the warehouse, or even the office workers that are stuck on the top floor of your building!

Do you use access points to extend your WiFi range? Do you use the GWN7610? If not, what are you using? We want to know!

**For those who find it easy to visually follow installation instructions, here’s a diagram!

VoIP Supply Launches Community Connection Program

by Ying-Hui Chen

Buffalo, New York – May 2017, VoIP Supply launches its community connection program, a place to let the public learn about their dedication to giving back to the local community in Buffalo, NY.

As the first certified B corporation in Western New York, VoIP Supply strives to be a sustainable business that serves the best not just for their customers, partners, and employees, but also for their community. VoIP Supply donates goods, money, or time to at least one charity per month. From distributing hats and gloves in the cold weather door to door, to fully upgrading a nonprofit organization’s computer lab, VoIP Supply had served and contributed to over 20 different nonprofit organizations, including:

See a full list here

“We want to use our business as a force for good and spread our influence in the industry to make a difference,” said Ben Sayers, CEO and Founder of VoIP Supply “We are extremely proud that our employees share the same value and dedication to contribute and build a strong community together.”

If you are interested in being a part of our connection or learning more about the program please visit VoIP Supply’s Community Connection page.

Growing School Replaces Outdated Phone System with Modern UC Solution

by Ying-Hui Chen

school-pic Frederick Bird Primary School is a larger-than-average primary school opened in 1905 in the inner city community of Coventry, UK, serving over 720 pupils from diverse cultural backgrounds. In order to keep up with several infrastructure rebuilds and extensions over the years, Frederick Bird has been relentlessly maintaining and updating their learning environment to provide the best education and welfare to each and every child in the school.

The Challenge

Frederick Bird’s old phone system had a long history and was outdated. It became expensive to maintain and difficult to make any changes to the system (e.g. move an extension). The running costs of the old system were high with multiple ISDN line rentals and ISDN call charges and upgrading the old phone system was not cost effective. Therefore, the school determined that they needed a new system that was not only more cost effective, but also easier to administer and deploy. To accommodate the newly built extension, the Frederick Bird School needed to modernize their phone system.

The Solution

Digium The Asterisk Company Logo After extensive research by Danny O’Grady of Coventry City Council and Micheal Cross, IT Manager of Frederick Bird Primary School, the Digium Switchvox system was selected as providing the best value given its rich functionality. Frederick Bird chose Digium IP phones for easy deployment with existing CAT5 infrastructure. They deployed D70s for the front-office staff and D40s for the rest of the school.

“Having the ability to join the front-office pool (as an agent) simply by pressing one button”, said Tara Taylor, Business Manager, “was particularly useful, especially during school holidays when front office staff is on leave.”

case-study-digium

The Results

Following the rollout of the new system and initial training of front office staff by Daconi, new features have slowly been introduced. The useful functions of the new system that the school staff already benefits from include voicemail-to-text, incoming faxes are automatically emailed to staff, customizable address books/ handsets, and more.

Looking at the bigger picture, Frederick Bird School has saved the operating costs by replacing three ISDN2 rentals with one broadband rental, retaining the PSTN line for the broadband, fax, and as a voice backup. Office space was also saved by using Switchvox to terminate fax calls instead of dedicated fax equipment. Savings on call charges were also made by using an independent SIP provider.

Extending the use of the free Softphone apps for iPhone and Android phones and making use of Switchvox’s messaging capabilities to enhance communication, are the next possible steps that Frederick Bird is planning in the near future.

Download the Case Study Here

Grandstream’s Beta Testing on a New Outdoor Long-Range WiFi Access Point

CopperLink 1101 PoE Ethernet Extender Breathes New Life into Circuits

What Does the CopperLink Ethernet Extender Do?

Grandstream Affinity Creates an Intuitive and Powerful Connection

What is Grandstream Affinity?

How to Set Up Grandstream Affinity

12 Sangoma UC Features Bring Parents, Students & Teachers Together

Digium Switchvox: Popular Alternative Solution to a Toshiba Phone System

Take Advantage of Switchvox SMB Systems

Why Choose Digium Switchvox SMB?

IPVideoTalk from Grandstream Awarded 2017 WebRTC Product of the Year

VoIP Phone and Headset Compatibility Guide is Now Available!

How to Mount the Grandstream GWN7610 WiFi Access Point

How to Mount the Grandstream GWN7610 WiFi Access Point

VoIP Supply Launches Community Connection Program

Growing School Replaces Outdated Phone System with Modern UC Solution

The Challenge

The Solution

The Results

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