Our tech support team at VoIP Supply offers great pre- and post-sales support plus provisioning, consultations, configuration, and installation help. We get a lot of VoIP hardware and software questions and would like to share the solutions with everyone.
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Are you still searching for an intuitive, easy-to-deploy DECT phone solution for your team? Look no further! Snom’s M-KLE series DECT phones are the perfect solution you’ve been looking for.
Watch our Snom webinar to learn how businesses can utilize this solution for their ever-changing workplace:
Let’s take a closer look:
Snom M10 & M10R DECT Handsets
The Snom M10 is a 4-line DECT handset designed for small businesses who need to quickly manage their call routing. What’s cool about this unit? It supports key system emulation, a features that allows users to handle shared line appearances locally without the need of a service provider! Answer, hold and resume calls on any phone with just one touch of a button.
Not to mention that the M10 DECT phone offers an extended range of up to 500 feet, HD voice and more.
The Snom M10R adds a rugged design. With a locking battery door, water resistant and shock absorption, this unit is built to last a long long time!
What if I want the look of a deskphone? Not a problem! Check out Snom’s M18 DECT deskset that has the familiar look of a deskphone, but gives you the convenience of a handset. This unit provides 4-line call handing and 3-way local conference. You will need the M100 base station to run the M18 deskset. Just like the M10 and M10R, the M18 also supports key system emulation , DECT 6.0, HD voice and more features!
Our customers love that the M18 has a battery (7 hrs. talk time) in addition to AC power. It allows them to move the deskset where needed without wires!
Why Snom M-KLE DECT Phone Series?
Key system emulation: Easily handle calls with shared line appearances/shared call appearance (SCA1 ) across all cordless phones without the need for SCA support from your provider.
Easy deployment: add up to a combination of 10 cordless handsets or cordless desksets
Improved call handling: It’s easy to see incoming calls, hold calls, and pick up a call on hold from the handset with a simple press of a button
Extended range: DECT 6.0 technology allows up to 500 feet of range
Lately, our team has been getting a lot of interests and questions on our DECT phones, therefore, we decided to create a post to help you learn more about DECT technology. In this post, we will tackle a few frequently asked questions about DECT.
If this blog post doesn’t answer your question, don’t worry, simply chat with us on our website or give us a call directly at 1-800-398-8647!
What is a DECT phone?
DECT stands for Digital Enhanced Cordless Telecommunications. DECT phones are a type of wireless phones that typically gives you a range of up to 300 feet indoors and 500 to 800 feet outdoors depending on the models you choose. A DECT phone comes in handy when you need to roam in the house without being tied to your seat.
What does DECT 6.0 mean?
The DECT 6.0 technology is only involved in making the phone cordless and you will still need some type of phone service, such as VoIP service, to send and receive calls. Watch our short video to learn about the DECT: https://www.youtube.com/watch?v=mmnw-MH6cOA&feature=emb_logo
What is the difference between DECT and Bluetooth?
One of the biggest differences between DECT and Bluetooth is the mobility range. While Bluetooth generally delivers short-range wireless mobility; DECT technology provides you with a greater range, around 330 feet (100 meters).
Are you wondering about the differences between DECT phones and WiFi phones? Follow the links below to learn more:
DECT phones are popular for a reason. They provide high quality voice and longer range than other wireless phones. Here we will name a few key advantages:
Greater mobility and flexibility
Seamless roaming
Better voice quality or Quality of service (QOS) than WIFI phones
VoIP Supply carries over 50 DECT phones from known brands such as Poly, Yealink, Grandstream, and Sangoma. Here are a few DECT phones of our customers’ favorites:
Resetting your Yealink phones will bring back your factory default settings. This is an important step to be done before you start provisioning your Yealink phone! Let’s see how this can be done so easily:
How do I reset my Yealink Phones?
To reset your Yealink phones, simply follow these steps:
Turn on the device you want to reset
When your screen lights up, long press on “OK” or “REDIAL” or “Mute Indicator” key until you see the “Reset to factory settings” message
Press “OK” or “Yes”
That’s it! Some Yealink phones might have a slightly different message showing up, so if this doesn’t work for you, check with our tech support here! We would love to walk you through the steps.
Poly introduced the CCX Series of Microsoft Teams Edition desk phones! The CCX Series is designed to increase workplace productivity with intuitive interfaces that help employees and executives get to work immediately and hassle-free.
If you are looking for an IP phone that will stand out for an emergency event, you must check out Fanvil’s new X5U Red IP phone! See some cool features of this unit:
3.5-inch color screen
2.4-inch side color screen
4 line keys, 30 DSS keys
SIP Hotspot
16 SIP Lines
PoE, Gigabit
Poly’s Studio X Series
The last new hardware we are going to introduce this month is the Poly Studio X Series phones. These phones are purpose-built video conferencing devices designed for small to medium room settings. This series includes Poly Studio X30 and Poly Studio X50. Both devices will run the Teams application natively (in 2020). See highlighted features:
4K Ultra high definition (UHD)
Advanced noise suppression and unmatched video production rules
Are you searching for an affordable and reliable phone solution? Don’t miss out on the Snom phones! The Snom suite of phones has everything you and your business will need.
3 Year Advanced Warranty on All Snom Phones
With a long list of compatible service providers and SIP-based product offerings, you are sure to find what you need. Best of all, unlike the competition’s standard 2-year warranty, Snom offers a 3-year advanced warrantyfor all Snom desk phones! Snom will send you a new advanced replacement should your phone fail. Ideal, worry-free solutions for all businesses!
The Snom D785: a 12-line SIP phone with a sleek 4.3-inch color display
The Snom D735: the first VoIP phone in the world with a motion sensor that automatically turns on the display as soon as the user’s hand approaches the screen or any of the function keys!
The Snom D717: a high performing device with HD audio, 3 programmable feature keys, and a 2.8-inch color display
The Snom D765: a high-resolution color display with 16 LED function keys and wideband audio. Enabled with USB connectivity, 12 SIP identities, and built-in Bluetooth-compatibility
The Snom M85: a ruggedized DECT handset with shockproof, splash-proof, and dust-proof capabilities
The Snom M65: a DECT wireless handset that can be paired with the Snom M700 DECT base station to offer increased mobility and freedom to users
The Snom M700 DECT Base Station: an indoor multi cell base station connects to your IP PBX and acts as a SIP endpoint device while giving DECT signalling to up to 30 snom SIP DECT handsets
Our customers love Snom phones not just because they are so easy to deploy and configure, but also because they offer an outstanding 3 year warranty which really gives them a peace of mind knowing that their products are protected! Check out our Snom products here to learn more!
Are you working on a VoIP endpoint deployment and would love some recommendations for location placement for your endpoint devices? You’re in luck! Cyberdata’s design services team is now offering free endpoint deployment recommendations!
The CyberData team wants to assist you with product suggestions and placement! Their team can review floor plans and make the best recommendation for your environment. Learn more detail here!
What Will be Covered in the Free Design Services Package?
Scope of Work
Marketing Collateral
Bill of Material with MSRP Pricing
Blueprint/Floor Plan Review with CyberData device placement
As the number of Microsoft Teams users continues to grow, more and more desk phones and conference phones are now certified with Teams to streamline team collaboration and communication experience. Are you wondering what VoIP Phones are certified with Teams? Let’s check them out!
Microsoft Teams Certified Desk Phones
Audiocodes C450HD Microsoft Teams Phone
The Audiocodes C450HD is a native Teams phone that contains a large 5’’ color touch screen with integrated Bluetooth and an optional WiFi support.
With one simple click, you can easily toggle between Microsoft Teams and Skype for Business! The C450HD also comes with 8 programmable keys that will give you the flexibility you want.
8 line, 8 concurrent calls per line
5” color TFT screen (1280 x 720) with multi-lingual support
Touch screen user interface enabling up to 8 programmable keys
5.5” color touch screen (1280 x 720) with multi-lingual support
GbE support
USB headset support
Bluetooth 5.0 support
PoE or external power supply
Poly (Polycom CCX Series) Microsoft Teams Phones
Poly’s CCX Series phones are popular for Microsoft Teams users! These IP phones give you native Microsoft Teams experience with a dedicated button. From entry level to executive level, the CCX series has the right Teams phone you are looking for. This Series includes the CCX 400, CCX500, CCX600, and more!
Key Advantages:
Native Microsoft Teams experience
Color touchscreen operation
Hear every nuance with award-winning Poly audio technology
Yealink T58A, T56A, and T55A Microsoft Teams Phones
Comparing to the C450HD,Yealink’s T58 and T56 Series IP phones have a bigger touch screen and more SIP lines (16). These devices are easy-to-use smart media phones that provide HD audio, 7’’ touch screen, built-in Bluetooth and wifi support, and more features.
The Yealink T55A is another Teams phone from Yealink. This device is a mid-level IP phone that comes with a slightly smaller touch screen (4.3’’) and only one USB port. No expansion module is supported for this model.
All Yealink Teams Phones support popular Teams features such as One-Click Join, Visual voicemail, P2P call/Cloud PSTN call, and more.
Now that’s talk about conference phones. Poly (formerly Polycom) is no stranger to the conference phone industry of course! Poly’s Trio 8500 and 8800 are both compatible with Sky for Business and Microsoft Teams.
These two devices are designed for a mid-sized conference room with 3-microphone array. The Trio 8800 has a slightly longer pickup range (20 feet) than the Trio 8500 (14 feet) and it supports wireless options.
Yealink CP960 Teams Phone
Yealink is another big play for Teams conference phones.Check out the CP960 Teams edition, an Android-based conference phone for medium to large room settings. This unit comes with 2 optional external wireless microphones and 20-foot, 360-degree pickup range. The built-in Wi-Fi & Bluetooth support makes connecting with your whole team a breeze.
20-foot and 360-degree microphone pickup range
Two additional CP Wireless Expansion Mic CPW90
Built-in 3-microphone array
Take a look at our comparison chart above to see these Teams certified IP phones side by side.
Algo’s IP paging and alerting solutions are designed to be used in a variety of verticals, including education, healthcare, manufacturing, transportation, and more!
During our recent webinar with Algo, Scott talked about how each of these industries can take advantage of Algo’s solutions to secure their facilities and/or communicate effectively . He also addressed some complicated set-ups like multiple networked amplifiers with Poly’s VVX phones, Algo’s 8373 and 8186 speakers (see below):
If you’d like to see some real use cases, download our webinar slides here! In the presentation, Scott showcased a few common applications such as:
Scheduled announcements
Emergency notification – ring an extension
Emergency notification – push a button
Emergency notification – 8138 strobe light
Our webinar recording is coming up! We will share out as soon as it’s ready! Meanwhile, check out the Q&A session below to get more information:
Algo IP Paging Webinar Q&A
Q: Can the video be streamed to a VMS or NVR? (Referring to the Algo8306 SIP Multimedia Intercom)
A: No, this has been done before but this is not currently supported.
Q: What product would I use as a ring alert for my Polycom (Poly) phones?
A: If you wanted to put a speaker in a ring group that could require more licensing but we do have a product the Algo 2506 Ring Detector it’s a small cord that has an RJ connection on it and that would connect to the headset jack of the VVX phone. Then there are 2 terminal screws you can wire to any of the Algo 818x speakers or strobes and it will trigger that ring event. By doing so will play an audio or visual alert. You can put multiple units on the network then use multicast to broadcast that event.
Have some questions? Contact one of our VoIP experts today at 1-800-398-8647!
Toshiba announced their decision to wind-down their Telecommunication Systems Division (TSD) in March 2017 and now their warranty on the Toshiba phone systems has come to an end. A lot of people are searching for alternative solutions to replace their current phone system. If you don’t have any replacement plans yet, don’t panic! Our VoIP specialists are here to give you some directions.
What are the Alternative Options to Toshiba Phone Systems?
Since Toshiba phone systems are all proprietary, switching out the system will involve replacing the entire phone system. This, understandably can seem like a daunting endeavor but seriously don’t panic! You can also see this as an opportunity to make a change for your business. Our VoIP specialists have come up with a three-step process below to help you find the best replacement option for your business.
Step One: List Out Your Requirements
Examine your business needs and list the requirements that must be met by the new phone system you are switching to.
Step Two: Plan Your Budget
How much capital expenditure do you plan to spend? Do you want to maintain your own PBX or go to the Cloud? Do you want to have custom applications? Do you have an on-site IT staff? All of these are questions that you must answer in order to assure that you are shopping for the best phone system for your business.
Usually, for small to medium-sized businesses with a limited budget, a hosted VoIP system would be ideal since the service provider will provide most of the maintenance, which means you don’t need to have an on-site IT staff. Additionally, only a limited amount of VoIP hardware is required to get your system up and running, therefore, the upfront costs are relatively low.
For larger enterprises that desire customization, an on-premise VoIP system will give you more flexibility and independence. Although this option requires higher upfront costs to purchase the required VoIP equipment, it’s a great long-term investment as you own the equipment and save from the low monthly rates; however, we highly recommend checking out a hosted option as well. You will also benefit from the high scalability, customized applications, and migration support. See a variety of the on-premise solutions here.
If you are still not sure where to start or you are concerned about your specific business situation, VoIP Supply’s CloudSpan MarketPlace is a great place to direct you to the best solution. If you’re interested in moving your system to a safer and more reliable solution, fill out the form below or dial 800-305-1427 to receive a free consultation with up to 3 potential VoIP service solutions from some of the most popular service providers on the market!
Toshiba announced their decision to wind-down their Telecommunication Systems Division (TSD) in March 2017 and now their warranty on the Toshiba phone systems has come to an end. A lot of people are searching for alternative solutions to replace their current phone system. If you don’t have any replacement plans yet, don’t panic! Our VoIP specialists are here to give you some directions.
