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No complex forms. No waiting in line. No hassles. Let's face it, products break. More often than not, they break when you least expect them to and after the manufacturer's warranty expires. For most businesses, VoIP hardware represents a major infrastructure expense. The VoIP Supply go 3 warranty program was designed to offer complete protection for this investment. If your equipment fails, malfunctions, or ceases to operate properly for any reason… as a result of manufacturer def...
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Prices and conditions of sale on all in-stock and special order merchandise are subject to change without notice. Every effort has been made to ensure the accuracy of all information contained herein. VoIP Supply makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Product and manufacturer names are used only for the purpose of identification only. The image displayed for every product might not be the exa...
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Frequently Asked Questions
We suggest perusing our FAQ page for anyone seeking to find common information on VoIP Technology. If you are looking for information that you cannot find on this page, please feel free to contact us at 1-800-398-8647.
Basic VoIP
1. What is VoIP?
2. What are the advantages of VoIP over analog PSTN lines?
3. What type of service and equipment are needed for VoIP deployment?
4. ...
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Privacy Statement Introduction Sangoma Technologies Corporation and its subsidiaries, also referred to as “Sangoma,” “we,” “us,” or “our”, take your privacy very seriously and are committed to providing you with a positive experience on Sangoma websites (or subdomains), including but not limited to www.freepbx.org , www.asterisk.org , www.sangoma.com , portal.sangoma.com, magento.smge.net , www.voipinnovations.com , www.e4strategies.com (individually, a “Website�...
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Your VoIP gateway can be simple
Or it can be a complex nightmare…
You're a smart person. You want to avoid the tossing, turning and sleepless nights that a VoIP gateway can cause.
But how do you avoid a complex nightmare?
Simple. You start by educating yourself about VoIP gateways. Exactly what the information below well help you do.
So read on and avoid turning your VoIP gateway into a nightmare.
What is a VoIP gateway?
A VoIP gateway is a piece o...
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When you sell a few thousand VoIP gateways every year you end up fielding A LOT of questions. Funny thing is the same questions about VoIP gateways get asked over and over again.
The FAQ that you’re about to read about VoIP gateways has been compiled over the last five years. It contains the most commonly asked questions from folks just like you.
What is a VoIP gateway?
A VoIP gateway is a piece of hardware that converts TDM telephony traffic from the PSTN in...
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If you've ever worked in a call center or spent long periods of time on the phone you know how valuable a VoIP headset can be. But for all their value, finding and selecting the right VoIP headset can be quite the challenge.
Fortunately there is a way to make sense out of all of the VoIP headset choices facing you today. It starts with learning more about VoIP headsets (which can be done here and here) then using the six questions found below.
These questions (when answered) wil...
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Are you tangled in uncertainty about a VoIP phone system?
Imagine freeing yourself of that closet full of telephony equipment called your PBX.
You'd have no more complex wiring to deal with. You'd end the lack of visibility into your most crucial piece of communications equipment. Heck, you could even kick the phone guy to the curb.
Think these thoughts are too good to be true? Think again my friend.
You can free yourself from the pain of your current PBX. You c...
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Your local network & Internet Connection
Your Calling Habits
The PSTN
Your disaster plan
A premise or hosted phone system & VoIP service
Your calling rates
Your VoIP hardware
Your budget & ROI
In-house talent to maintain the system
Getting all of the pieces to the puzzle
Remember when you were a kid how much fun you'd have putting together a jigsaw puzzle? Your whole family would gather around the kitch...
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The simple way to implement a VoIP phone system
The old saying goes that there are a hundred ways to skin a cat. The same holds true for implementing a VoIP phone system .
But that doesn't help you much does it? Heck, it would probably nice to just know one way to skin a VoIP implementation!
Well unless you are working in a large enterprise environment, have multi-site concerns or need an advanced distributed set-up a basic VoIP implementation will suit your needs.
What ...
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Selecting the Right VoIP Phone System
You're excited about VoIP. You're salivating over the juicy benefits and fattening of your wallet that comes with implementing a VoIP phone system .
Your cravings are understandable. Who wouldn't want to tear into the meat of an implementation that promises so much?
But before you go about carving out a budget and selecting that prime system there are a few questions you should answer.
What type of phone system best fits your business? ...
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What is a VoIP Phone and How Does it Work? If you want the best VoIP calling experience, it's not just about your VoIP service—your VoIP phone plays a crucial role, too. Let's explore what a VoIP phone is, how it works, and the major components that make up this essential device. What Is a VoIP Phone? A VoIP phone is a telephone equipped with IP (Internet Protocol) technology that works with VoIP services or systems to make and receive calls. Unlike traditional phones, which...
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Don't jam a square peg in a round hole
You've probably used the phrase, "jamming a square peg in a round hole" to describe a time when you got the job done without using the right pieces.
When it comes to VoIP you can jam a square peg in a round hole too. Like when you use desktop VoIP phones in your conference room.
Sure it works, but it's not the right piece.
You might not be aware that there exist different types of VoIP phones. Each type serves a different purpose or e...
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Don't let buzz words and technology acronyms get in your way. Selecting phones for your VoIP calling needs can be fast and easy.
All you have to do is follow these 9 straight forward steps.
Step One
- What phone system or VoIP service provider are you currently using?
What good is an IP phone if it is not compatible with the phone system or service provider that you are using? With the advent of open source phone systems, SIP and BYOD service providers it's ea...
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You assist the people at VoIP Supply every day. Now it’s our turn to assist you. With VoIP Supply’s Gov Assist program, municipalities, government agencies/institutions, and military are provided a high-touch, in-depth and expedited experience. That’s why VoIP Supply has been the leading destination for government-affiliated entities looking to purchase VoIP equipment and complete systems since 2002. Shop By Federal Compliance Here! We a...
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A mind is a terrible thing to waste. So too is your time and money. That’s why VoIP Supply has designed the Edu Assist program. With VoIP Supply’s Edu Assist program you get the service, support, and expertise that have saved hundreds of educational institutions and systems both time and money when deploying Voice over IP. Shop By Federal Compliance Here! We are GSA Certifed and here are some of the brands we are certified for! Cisco Patton Ruckus W...
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Focus on your core competency…
Let VoIP Supply take care of the rest.
As a service provider your primary focus is delivering best in class voice service to your customers - not dealing with equipment selection, equipment configuration, logistics and returns. That’s why VoIP Supply provides service providers with VoIP equipment selection, configuration, logistics and returns services.
These services allow you to focus on your core competencies while leveraging VoIP Supply’s expertise, ...
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Reclaim FAQ
Have a question about Reclaim?
Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly.
What is Reclaim?
Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...
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You rock!
Thanks for contacting VoIP Supply, North America's leading supplier of VoIP equipment and complete solutions.
We're excited to hear from you, so expect to hear from one of us here at VoIP Supply shortly.
In the mean time, feel free to learn more about VoIP Supply via the following links:
Corporate Information
VoIP Insider Blog
Follow us on Twitter
Friend us on Facebook
C...
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Thanks for downloading one of our educational guides!
If you get stuck, we're here to help
If you get stuck or need some help at any time when you're reading this guide, just call us at 800-398-VoIP and we'll be happy to help you out.
Consultations, Support, Provisioning
We have everything you need for VoIP and we've been in business since 2002 so we know what the best VoIP solutions are and we can help you every step of the way.
VoIP Services We Offer
VoIP Service including SIP ...
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Video Conferencing (AKA Telepresence) is the next big thing in business communications. Make no mistake, Video Conferencing is not simply a high-tech replacement for the conference phone, it is an eternal solution to many communications shortcomings in business, and a wishing well overflowing with ROI.
Forget your Object Fixation - a little creativity goes a long way when using Video Conferencing. Make sure to read Benefits of Video Conferencing , for a list of applicable video-based solution...
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You’ll need to know about video conferencing system components, data compression, data transfer, video conferencing standards and types of video conferencing to fully appreciate how video conferencing actually works.
What are the System Components?
The core of a video conferencing system consists of elements that enable the capture and transfer of video images and audio sounds. These elements are:
Video input – 2 or more video cameras or web cams; possibly digital projectors / whiteboa...
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Effective communication is more critical now than ever, especially with employees working remotely, virtual, and in-office collaboration needs made easy. Video conferencing devices have become essential tools, enabling simple collaboration, enhancing productivity, and fostering real-time connections no matter where you're located. By investing in high-quality video conferencing equipment, businesses can bridge the gap between remote and in-office teams, ensuring clear, face-to-face intera...
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Video Conferencing Systems has streamlined the process for our customers to take them from a Video Conferencing wish to a full deployment. This article begins at point zero and takes you through the architectural set-up to the first test call.
Learn the Basics
So you want to deploy Video Conferencing to enhance your business communications. Now what? Please read our other entries, including, “ What is Video Conferencing? ,” “ How Does Video Conferencing Work? ” and “ Benefits of Vid...
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Reclaim Program Terms and Conditions Ownership Seller warrants that all Equipment has been fully owned by the Seller free of any liens or encumbrances, including third-party software, which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances, or regulations, including export laws. Seller is responsible for complying with any and all such laws. Furthermore, Seller warrants ...
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You might have heard that Fax over IP doesn't work You might have heard that it will never work. But before you give up on Fax over IP before you've even begun, let's talk about Fax over IP for just a minute and debunk some of the myths you may have heard. What is Fax over IP? Fax over IP (also known as FoIP) refers to the method and technology of sending fax documents over an IP network (local or wide area). This is different from the way faxes have traditionally been handl...
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Moving your SMB from analog systems to IP systems can be tough Whether it's your phone, surveillance or alarm system you've probably encountered some hurdles and setbacks in moving your small medium business from the old world to the new. And no system has proven time and time again to be more difficult to successfully migrate from analog to IP than fax. The problem with Fax over IP for small medium businesses Over the last decade faxing has taken a back seat to other forms of d...
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Each of Our Educational Guides Help You to Better Understand: VoIP Technology, Key Product Features and Functions, Application Types and Usage, Product Types and Options, and Selection and Purchase Methods. Want to Download Multiple Guides at Once? Click Here to Let Us Know Which Guides You Want to Receive! Download Multiple VoIP Guides Here The best and most comprehensive materials to learn about VoIP and educate yourself or our customers. Get Mul...
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Simply put,
HD voice makes everything (voice) better. With an HD voice call delivering twice the sound as a narrowband one, there's much more audio information provided for the brain to process, resulting in less fatigue and better comprehension. Computer-based processes like voice recognition and speech-to-text also gain from HD voice, with better accuracy.
Advocates of HD voice use the cliche' of a call sounding as clear and natural as if you are talking...
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So you've got some HD voice-capable phones and you want to make the move from G.711 narrowband into wide world of wideband. How will that affect your network? How do HD voice phones "talk" to other HD voice phones in your organization, other organizations, and the PSTN/POTS?
The three keywords here are bandwidth, transcoding, and interconnection. And you really only need to worry about one of the three.
Bandwidth
If you are currently using G.711 to carry VoIP traffic, the codec ...
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What is a codec?
The word codec comes from mashing together the functions of compressing (co) and decompressing (dec) analog sound into digital bits for use by computers and networks. There are literally hundreds of audio codecs -- pieces of computer code -- available today and embedded in any device that plays sound, from a simple MP3 player to the hottest smart phones. Some are open source and free while others are proprietary and/or patented, requiring licensing ...
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Each and every Refresh product goes through a thorough and exhaustive reconditioning process. The following steps are taken to Refresh a product:
Visual Inspection
Upon receipt all products are visually inspected. Only grade “A” products with minimal cosmetic damage are accepted. All other products are rejected. This ensure only the best products go through the Refresh process.
DOA (Dead on Arrival)
Each product that passes the initial visual inspection is th...
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A Refreshing Look at Reconditioned Equipment
When it comes to purchasing previously used goods off of Craigslist, eBay or your favorite dealer there's no telling what you're actually going to get.
It's because there's no standards when it comes to non-new equipment.
Not with Refresh by VoIP Supply.
Each Refresh product goes through a standard 10 phase reconditioning process to ensure that each product has been fully tested and is ready to perform like it did when it...
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Getting into VoIP doesn't have to be difficult and time consuming. At least not with Deploy by VoIP Supply.
Through Deploy everything from site assessments, cabling, device configuration, installation and testing can be handle by our experienced team. This makes Deploy the fastest and easiest way to turn-up VoIP at your office.
Take advantage of VoIP Supply's nationwide network of licensed and certified technicians today and leave the burden of assessing your situation, selecting the proper solu...
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Lets talk on your turf
You can find all of the VoIP experts at VoIP Supply answering questions and participating in networks and communities across the internet. You can even meet them all on VoIPSupply.com.
But we understand that sometimes it's easier for you keep in touch on your terms. Whether you want to send us a question via a tweet or find our LinkedIn link on how VoIP can improve your business, VoIP Supply is delivering the information and advice for you to be successfully use VoIP.
You ...
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The experts at VoIP Supply still remember what it's like to not know your FXS from your FXO. That's why besides giving us a call at 800-398-8647, we've built a number of helpful references for you to learn more about VoIP and how to go about making an...
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If your product has stopped working outside of 30 days and inside of one year , here is how you proceed based on the manufacturer of the product: Adtran : All Adtran products are Refer Direct which means that customers have to contact Adtran at 888-423-8726 for all defective items. Algo : In the unlikely event your Algo product should develop a problem, please contact Algo Technical Support first . The Algo team may be able to help resolve the problem over the phone, thus saving the expen...
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Types of Video Conferencing: Personal vs. Room-Based Solutions for Small, Medium, and Large Spaces When choosing a video conferencing solution, it’s important to consider factors like room size, the number of participants, and specific needs such as sharing presentations or advanced features. Here’s a breakdown of what to look for when making your decision. The experts at VoIP Supply can help you choose the products that are most suitable for your space and needs. 1. Personal...
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Essential Video Conferencing Hardware and Equipment As remote work and virtual collaboration are the norm, having the right video conferencing setup is crucial. Whether outfitting a personal workspace or equipping a large conference room, find out what you need for effective meetings here! VoIP Supply has everything you need to create a productive video conferencing experience. 1. Cameras High-quality video is a must for any virtual meeting. PTZ (Pan-Tilt-Zoom) cameras offer flex...
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Desktop Versus Room Video Conferencing
The Company-Wide Deployment
Welcome to the Video Conferencing VERSUS. Today we are discussing the choice between a Desktop and a Conference Room system deployment for your organization.
So you want to deploy Video Conferencing in your company and you have been tasked with choosing whether to buy a system for your conference room, a personal system for each user, or both. If you are feeling overwhelmed, you can rest assured that we will help you to ful...
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How Much Does Video Conferencing Cost?
There is a Video Conferencing solution for any budget. I know that sounds like a cheesy sales strategy to get you hooked with a bait-and-switch – this time it is absolutely true. Do not let the fear of the cost keep you from growing your business through the employment of Video Conferencing.
If you are still considering which Video Conferencing solution to choose, take a look at the entry, “ Types of Video Conferencing Systems ,” and do s...
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Small Business Video Conferencing Solutions: A Scalable Approach Video conferencing has become an essential tool for small businesses, offering scalability in both user capacity and cost. When implementing a video conferencing system, it is important to gather key information to ensure the setup fits your business’s specific needs. Key factors to consider include the number of sites, calling patterns between them, and the number of participants at each endpoint. Once you have this in...
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How Does Video Conferencing Work?
Describing a Video Conference can be as basic as an IP address -to-IP address connection and as complex as fully-immersive Telepresence with a musical score, a full data presentation, and full-heighted conference participants. It is somewhere in the middle that most Video Conferences fall, and so this is the imagery I will use.
Uncomplicated
It is incredibly important to note that there is no complicated call initiation with Video Conferencing systems bec...
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Why Work With VoIP Supply? Of course, it’s understandable that you’d have this question. We ask our partners the same thing about them. That’s why our team came together to create this list. We hope it answers your questions, but if not, feel free to give us a call. We’d love to spend more time explaining "Why VoIP Supply?" 12 Reasons to Buy From VoIP Supply! (Because 10 Wasn't Enough) 1. We, The People Everyone at VoIP Supply is passionate about w...
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We are Different ... and That's a Good Thing Since founding the company in 2002, our vision has been to build an environment that fosters a sense of purpose, personal and professional growth, openness, creativity, and the opportunity to pursue one's dreams through their contributions to the company without the limitations that are present in most companies. The result of this vision is not just seen in the company's growth or in the awards we have won, but in the faces and...
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Buffalo, NY Located just minutes from one of the seven wonders of the world, Niagara Falls, as well as Lake Erie and the Canadian border, Buffalo was selected as an "All America City" in 1996. Buffalo is well-known for its cold weather, legendary snowfall numbers, sports teams (Go Bills & Go Sabres), and of course, chicken wings (with blue cheese, not ranch). Buffalo Living Large City, Hometown Feel Buffalo Niagara has a full range of living options - minus t...
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VoIP Supply Leadership Team Mike Conover Manager of Accounting His title doesn't tell the whole story. Mike is committed to helping both our internal and external customers. Mike has been with VoIP Supply since 2008 when he started as the Accounting Software Specialist to help keep our accounting systems running smoothly, thereby keeping our accountants happy. In his expansive role as Purchasing and Inventory Manager, Mike closely watches in...
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2002 Bored after the sale of his company IVR, Inc., Ben started B2 Technologies at the beginning of 2002 as a software development company focused on creating a stock trading platform based on Trade Station. After several months of deployment, it was evident to Ben that the stock market wasn't for him; his true passion lay in technology equipment and services. Over the next year, Ben transformed B2 Technologies from a software development company to an IT asset management firm assisting ...
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Available Positions See All Positions Here! Great New Career Opportunities at VoIP Supply! Are you interested in working in a dynamic, fun, and fast-paced work environment? Have you recently graduated and thinking about what's next? Are you just ready for a change? We Might Have Just What You Are Looking For! VoIP Supply is the largest and fastest-growing VoIP hardware Value Added Reseller (VAR) in North ...
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In addition to skill development and promotional opportunities we offer competitive pay and benefits including : 401k Plan, with Profit Sharing component Company-paid Life Insurance Company-paid Short and Long Term Disability Coverage A generous Paid Time Off (PTO) plan Medical and Dental Insurance plans VoIP Supply is an INC 500 company, that continues to be one of the "Best Places to Work in WNY", one of the Top Ten Fastest Growing Comp...
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We are not in business to win awards, but we seem to be winning quite a few... Here are some of the more prominent ones that we are especially proud of: 2024 Awards Buffalo Best Places to Work Nomination 2024 2023 Awards Buffalo Best Places to Work Nomination 2023 2022 Awards 3CX Titanium Partner 2022 Buffalo Best Places to Work Nomination 2022 2021 Awards Nextiva Nexus Partner Program - Platinum Premier 3CX Titanium P...
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Show and Tell - VoIP Supply Press Room
We're a small business, we've tried (almost) everything.
We've been asked to share our experiences with print and online media outlets such as Entrepreneur Magazine, Entrepreneur's StartUps, The Buffalo News, Business First, Associated Press, CBS MoneyWatch, CRN, Bank of America Small Business Community, ChannelPro Magazine, The Heartland Institute, Mike Michalowicz Blog, Knoxville News Sentinel, American Express OPEN Forum, NFIB, YFS Magazine, Informatio...
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VoIP Supply Assist Service Level Agreement
VoIP Supply Assist support services are subject to the following terms, in addition to any terms that are present on a service by service basis:
Free Support:
VoIP Supply Assist will provide best effort support for equipment purchased from VoIP Supply on a first-in, first-out basis
VoIP Supply Assist strives to address every situation promptly. Support requests submitted between 9am and 6pm on a working weekday (Monday thr...
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Learn All About IP Paging! IP paging enables businesses to broadcast audio messages over an IP network, often using existing data infrastructure. It is a scalable solution, ideal for announcements, emergency notifications, and alerts across large or multi-site environments. IP paging integrates seamlessly with VoIP systems, allowing easy management and control. Get Answers to Questions Like: What are the benefits of IP paging? Can I update an existing paging infrastructure or do...
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VoIP Supply Technical Support Services Offering both Free and Paid tech support options
We offer a variety of VoIP technical support services before and after making your investment in VoIP technology.
Did you know that VoIP Supply offers FREE technical support to our customers? Our technical support engineers can help you design the right solution while you are working with your account manager and you can also submit support tickets online anytime. Most of our technical suppo...
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VoIP Fulfillment eliminates the need and expense of a warehouse while allowing you to leverage the global logistics infrastructure of North America’s leading supplier of VoIP equipment with these warehousing and logistics services.
Shortest turnaround times
Branding & marketing
Blind shipments
Multiple carriers
Warehouse
With abundant warehousing space and dedicated support staff, we can confidently say that we have the shortest turnaround times in the indust...
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Thank you for providing additional information about your business. Our Channel Manager will be reaching out to you shortly!
In the meantime have you heard about our VoIP Fulfillment offerings?
We have been providing provisioning and fulfillment services to our customers since the company’s inception in 2002. We have our headquarters located in Buffalo, NY and have added another location on the west coast. The added benefits of working with VoIP Supply VoIP Fulfillment are:
Dedica...
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What Is VoIP Supply's Community Connection? VoIP Supply's Community Connection is a way of showing our team's dedication to giving back to our local community here in Buffalo, NY. We don't just operate in Buffalo, we also stay connected to our community by giving our time and efforts to local charities, organizations, and nonprofits to always go beyond the bottom line! Why Do We Give Back? We believe it is important to make a difference and that there...
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Interested in selling VoIP service but don't know where to start? Our CloudSpan MarketPlace is a single place to find your customer a perfect match with a service provider will meet their business needs. Our VoIP consultants offer a free consultation and provide up to three quotes to some of the best VoIP service providers on the market. Sign up and start selling VoIP service through the CloudSpan MarketPlace!
Why CloudSpan?
Multiple...
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Why VoIP Fulfillment by VoIP Supply? The team behind VoIP Fulfillment by VoIP Supply has been providing provisioning and fulfillment to VoIP Service Providers since the industry's beginning. Many of our past and current customers were pioneers in residential and hosted VoIP back in the early 2000 era. By taking advantage of the services that we have to offer and the expertise we have in-house, these customers have been able to focus on the sales and marketing aspect of their business rathe...
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Purchase Refurbished VoIP Equipment and Recondition Your Inventory at the VoIP Supply Refresh Center!
Refresh by VoIP Supply was created to meet the need for a low-cost alternative to new VoIP equipment. Purchase your ideal VoIP equipment within your budget! Our Refresh Center also provides the device reconditioning service to our resellers where you can ship your used equipment directly to our facility and have them refreshed at the center before you resell to your customers. ...
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Why Sangoma Switchvox?
Based on the long-standing popular Switchvox system and strong Sangoma IP phones
Full-featured, end-to-end UC solution with contact center, mobility, and call control for all users
Ability to move from on-premise service to Cloud or Cloud to on-premise service within the same Switchvox system
Product Brochures
Switchvox Cloud | It's more than a phone system. It's a better way to communicate.
Switchvox offers Enterprise-c...
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Why Star2Star?
Hybrid high quality, highly scalable solutions (one of their clients had 15,000 seats installed!!)
White glove, professional services onsite installation
On-premise gateway device used for monitoring and support
Product Brochures
Star2Star Case Study: Select Care & Medigap 360
Start2Star Communications
Who is Start2Star Communications? Learn about their products and services as well as how their architecture...
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Utilize our Marketing Materials to Learn about VoIP, Educate Your C...
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Download and Share our VoIP Educational Guides with your Customers!
Each of our educational guides helps you to better understand: VoIP technology, Key product features and functions, Application types and usage, Product types and options, and Selection and Purchase methods. These are great materials for VoIP users to learn about VoIP at their own pace.
VoIP Phones
Get the VoIP phone that is right for you! This educational guide to VoIP phones covers the phone technology, features a...
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Download and Share our Infographics with Your Customers!
Infographics turn information and knowledge into simple, fun graphics to present information quickly and clearly. Here you can find infographics for various VoIP topics such as tips for choosing an ideal headset, benefits of using Bluetooth, and more! It's simple and easy to explain complicated ideas or make product suggestions.
VoIP Service/ VoIP Systems
VoIP Terms - What are people talking about? &nbs...
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Reclaim FAQ
Have a question about Reclaim?
Below you'll find the answers to the most commonly asked questions about Reclaim. If this FAQ does not answer your question, please give us a call at 800.798.5731 and a member of the Reclaim staff will answer you directly.
What is Reclaim?
Reclaim is VoIP Supply’s equipment buyback program. RECLAIM is designed for companies and individuals who possess used or excess VoIP hardware, and wish to “reclaim” a portion of thei...
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Reclaim Program Terms and Conditions
Ownership
Seller warrants that all Equipment has been fully owned by the seller free of any liens or encumbrances, including third-party software which may not be transferred or for which royalties are due. Such Equipment or the sale and shipment of such Equipment must not violate any applicable laws, statutes, ordinances or regulations, including export laws. Seller is responsible for complying with any and all such laws.
All Equipment titles shall ...
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Give Your Products a Second Chance!
Sometimes a part of a product breaks. Other times a customer decides to upgrade.
In either case , you have an alternative to the trash for your returned products with VoIP Supply's device Reconditioning service. Using the same process and care that is used with Refresh line of reconditioned equipment, VoIP Supply's Device Reconditioning services allow manufacturers and service providers to put their returned products to use as replacements, ...
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Get Ready to Offer Your Customers High-Quality IP-Based Products!
Here at VoIP Supply, we know that resellers, integrators, and VARs need quick and easy access to Grandstream VoIP equipment. That’s why the VoIP Supply Grandstream Reseller Program was created to streamline the Grandstream buying process by making it faster and easier to get products to you and your customers.
Why Join the Grandstream Reseller Program?
Order directly from VoIP Supply, a certif...
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SYSTM provides simple to deploy, highly available, cloud-based, voice infrastructure. Our VIaaS platform is designed specifically to host voice applications, providing the PBX platforms that you already use in an environment that delivers the security, uptime, and redundancy your customers require.
SYSTM leaves you free to support your voice applications, without the worry and management of the infrastructure on which they are deployed.
About SENTRY by SYST...
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About SENTRY by SYSTM - a revolutionary new VoIP security platform
Designed by the experts at SYSTM to protect any on-premise, SIP-enabled PBX, SENTRY provides carrier-grade security technologies, delivered in a simple, fully automated appliance.
Why SENTRY?
Plug and Play installation
Automatic Updates
Maintenance Free
Instant Protection
Protects any PBX
Lifetime Warranty
Key Features
Flood Watch &ndas...
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VoIP Supply and SYSTM have teamed up to offer our partners the ability to spin up Digium Switchvox in the cloud. Come have some fun….!
When your busniess experiences a failure or outage, simple access your “Spare-in-the-Air”, restore your backup, re-register your phones, point your main number and your business will be back up and running in no time!
What Is Included?
Virtualized Digium Siwtchvox instance (and many others)
Hosted and deliv...
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What is FDMS?
FDMS is Fanvil’s Device Management System that allows users a way to centrally provision, register, upgrade and monitor their Fanvil devices. You can download the firmware here.
This service is totally free of charge for our certified Fanvil partners and is currently available. Contact our VoIP experts at 1-800-398-8647 to get your FDMS launched today!
FDMS Benefits
Alarm notification of failures – Email, Web, SM...
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About Ring Logix
RingLogix is a leading VoIP service provider that offers a white-label platform that allows Partners to sell, provision, invoice, and support their own branded VoIP and UCaaS services. When you partner with RingLogix as your trusted provider, you own the entire customer experience at 70% margins or higher. Easily quote, invoice, install, and support a VoIP offering in minutes without any technical resources.
Check out Ring Logix's Blog to learn more!
...
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Don Stefanie Email: dons@voipsupply.com Direct: 716-213-6906 About Don Hi, my name is Don Stefanie, and I am here to help you with all of your VoIP needs. Please feel free to drop me a line or give me a ring, and I will help you put together your VoIP solution today. I am integrity driven with a passion for partnership and repeat customer business. Over 25 years as a sales professional with the...
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Glenn Buchheit Email: gbuchheit@voipsupply.com Direct: 716-353-7282 About Glenn Hi, my name is Glenn Buchheit, Strategic Account Manager here at VoIP Supply and I am here to help you with all of your VoIP needs. I recently joined VoIP Supply in February of 2022, but bring 27 years of IT channel experience to an already awesome sales team here at VoIP. My goal has always been to find the right solution while...
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Brian Hyrek Email: bhyrek@voipsupply.com Direct: 716-531-4318 About Brian Hi! My name is Brian Hyrek - your trusted VoIP consultant and communications partner. With over 18 years of experience at VoIP Supply , I’ve helped thousands of businesses, service providers, MSPs, resellers, and integrators design and implement communication solutions that drive results. My focus is on building long-term partnerships through strategic insi...
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Get the Right Equipment Configured to Your Exact Specifications Let our skilled VoIP technology experts assist you in choosing the perfect device for your needs. Benefit from our customized configuration services, tailored to your specifications. We also offer equipment " refresh " services, ensuring that returned devices can be used again effectively. Experience the comprehensive product and configuration services provided by VoIP Fulfillment. Device Selection Consultation ...
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VoIP Fulfillment Eliminates the Need and Expense of a Warehouse!
Allowing you to leverage the global logistics infrastructure of North America’s leading supplier of VoIP equipment with these warehousing and logistics services.
Multiple Carriers
Blind Shipments
Branding and Marketing
&n...
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More Than a Website, We Are VoIP Supply! VoIP Supply is not just an e-commerce site. We are people; a team of talented, dedicated individuals who are passionate about VoIP technologies. We work as a team to deliver products and services that allow our customers to implement and deploy VoIP communications. What truly defines us as a company is our ability to provide customized solutions with exceptional, personalized customer service and support that you will easily find ...
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Thank you for stopping by our booth at Build IT Live 2024. You can download company information and datasheets for the products displayed at our booth below! Be sure to also register for the VoIP Supply Partner Program, so that you have access to all of our programs. Click to Download VoIP Supply Programs About VoIP Supply VoIP Supply Line Card Grandstream Grandstream Convergence Solutions Catalog Grandstream Full UC Catalog ...
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Thank you for stopping by our booth at Build IT Live 2024. You can download company information and datasheets for the products displayed at our booth below! Be sure to also register for the VoIP Supply Partner Program, so that you have access to all of our programs. Click to Download VoIP Supply Programs About VoIP Supply VoIP Supply Line Card Grandstream Grandstream Convergence Solutions Catalog Grandstream Full UC Catalog ...
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Position: Government Sales Associate (VoIP Supply Product Sales - Buffalo, NY Remote) VoIP Supply, a Sangoma company, is seeking a Government Sales Associate who will represent VoIP Supply’s customers in managing and expanding relationships with government clients within the GSA framework. This role focuses on selling VoIP hardware and solutions while fostering new business opportunities. You will actively participate in training, sales activities, and the...
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Find the perfect VoIP adapter here
In order to use VoIP in your home without buying a VoIP phone you need a VoIP adapter.
That sounds fine. But what VoIP adapter is the best for you?
Lucky for you VoIP Supply sells tens of thousands of VoIP adapters each year. Based off this experience here are some recommended VoIP adapters to consider.
If you need to connect one standard telephone:
Grandstream HT801
Poly OBi300 1 Port ATA
If you need to connect two standard telephones:...
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As a VoIP service provider you're not a huge fan of VoIP hardware. You want to sell VoIP service - not spending time dealing with VoIP adapters.
In working with hundreds of VoIP service providers over the last five years a handful of VoIP adapters have shined above the rest. These VoIP adapters have shown to be powerful, yet easy to configure en mass and maintain throughout your customer's lifecycle.
End customers have also raved about them. Your customers will too.
If your cus...
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You're likely already familiar with headsets. They've been around for decades and save for some technological advances haven't changed much.
You plug it in, you put it on and then you use it. But there's a lot of benefits to using a
VoIP headset
. These include:
Preventing muscle soreness and discomfort that comes with improperly holding a
VoIP phone
handset.
Freeing your hands to complete other tasks while using your VoIP phone.
...
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Learn All About VoIP Adapters Discover how to seamlessly connect traditional phones and fax machines to your modern VoIP system. This comprehensive guide covers essential setup tips, compatibility, and performance optimization. Get Answers to Questions Like: What is a VoIP Adapter? What do VoIP Adapters do? What are the benefits of VoIP Adapters? How do I know which VoIP Adapter I need? More Resources for VoIP Adapters How Does a VoIP Adapter Work? ...
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Under the penname of Miss Manners, Judith Martin has fearlessly guided us through the years with recommendations and rules on personal and professional etiquette. Although she does not offer any Video Conferencing-specific advice, we can be sure that she would agree with our compilation of Video Etiquette advice.
Be Ready for Guests!
Would you invite your clients to your home without a little housekeeping? Definitely not! The same concept applies to Video Conferencing. What does your backdrop r...
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Everything is going IP these days . The same is true for businesses across the world.
From voice to video surveillance systems businesses across the world are migrating their legacy analog systems to those that are IP based. Of course, the time tested method for sending and receiving important business documents – fax – is also undergoing this migration.
What is Fax over IP (FoIP) or eFaxing?
Fax over IP (also known as FoIP) refers to the method and technology of...
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Frequently Asked Questions - Basic VoIP
Question 1: What is VoIP?
Answer:
Voice over Internet Protocol (VoIP) - technology that enables one to make and receive phone calls through the Internet instead of using the traditional analog PSTN (Public Switched Telephone Network) lines.
Question 2: What are the advantage of VoIP over analog PSTN lines?
Answer:
The primary main advantage of VoIP over PSTN lines is cost (it's cheaper!) Other advantages of V...
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Frequently Asked Questions - VoIP Calls
Question 1: Do I need a computer to make/receive VoIP calls?
Answer:
The answer depends on whether or not you will be using a softphone with your VoIP integration. VoIP does not require any computer to make/receive phone calls (only ATA devices or IP phones). If softphones are used instead of physical phones or ATA devices, then computers are needed.
Question 2: Can I surf the web during VoIP calls?
Answer:
Yes, VoIP allows web sur...
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Frequently Asked Questions - IP Phones
Question 1: Should I use an ATA or an IP phone?
Answer:
It depends on your preference and budget. An ATA will allow you to use analog phones for VoIP. While this might save money, they do not have one touch feature keys (e.g. transfer, hold, etc.). On the other hand, using IP phones will provide more features that are similar to digital phones.
Question 2: Can I use VoIP for all the phones in my residence?
Answer:
Definitely, ...
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Frequently Asked Questions - VoIP Service
Question 1: What are VoIP Service Providers (VSPs)?
Answer:
VoIP Service Providers (VSPs) are the next generation telcos that provide interconnection between VoIP and PSTN networks. They allow call origination and termination between these two networks.
Question 2: Which VoIP Service Provider should I use?
Answer:
VoIP Service Providers can be selected based on the services and call plans that they provide. The features they...
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Frequently Asked Questions - Network Equipment
Question 1: What are VoIP Gateways?
Answer:
VoIP Gateways are devices that take analog voice signals and convert them to IP for transport over the LAN or WAN.
Question 2: What are FXO and FXS ports?
Answer:
Foreign Exchange Office (FXO) ports are interfaces used to connect with the central office or PSTN analog lines. Foreign Exchange Station (FXS) ports are interfaces used to connect with end user devices (e....
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Learn All About VoIP Headset & Phone Compatibility! VoIP headsets and VoIP phone compatibility depend on factors like connection type (USB, Bluetooth, or DECT) and device support for unified communications (UC) platforms such as Microsoft Teams or Zoom. Get Answers to Questions Like: Will my VoIP headset work with my phone? Does my phone need to be Microsoft Teams or Zoom-specific to work with my VoIP headset? How do I know which headset works best with my VoIP phone? ...
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VoIP Supply is North America's largest VoIP equipment provider, delivering valuable solutions for more than 135,000 customers worldwide since 2002. With over 2,500 products, 20,000 square feet of office space, and over 35 passionate employees, we provide the most comprehensive VoIP solutions to meet your needs. Learn about our top brands and register to resell brands such as Sangoma , Grandstream , HP/Poly , Fanvil , and Yealink ! Why Purchase From VoIP Supply? Robus Product C...
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Why Nextiva?
Advanced Analytics - Robust reporting and valuable insight into your business communications One of the largest and fastest growing hosted service providers 7 years running Reliability with good mobility features
Nextiva Amazon Chime
Amazon Chime is a robust video conferencing and online meeting tool that allows users to connect with people outside the organiza...
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Drip Campaign Email Templates
Email drip campaigns are a great way to keep in touch with your customers. To make it easier for you to build your customer base and enhance your customer service, we created the drip campaign email templates for you to utilize. Copy the templates and plug in your contact information to start your marketing campaigns right away!
Poly
Why Poly?
Acoustic Fence
Poly Studio
Poly OBi ATAs
Fanvil
...
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Create a Secure and Innovative VoIP Solution for your Patients and Staff With patient data security being top of mind for all healthcare organizations, it's important to know which VoIP solutions provide the most secure experiences. With over 16 years behind us, we work with some of the top VoIP manufacturers and service providers. We understand the importance of creating a solution that's not only going to benefit your patients but your employees as well. Hospitals have some of the hi...
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Financial services now choose VoIP technology to deliver the best customer experience With the demand for expert access and the ever increasing need for secure solutions, the FinTech community is now turning to VoIP to meet these requirements. There are other key areas that implementing a VoIP solution can help to improve the way your business operates, such as giving your employees the ability to work from anywhere, real-time approval on important decisions through ...
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Telinta: A Full Portfolio of Hosted White Label Solutions for VoIP Service Providers and Resellers
Founded in 2002, Telinta offers a secure and reliable cloud-based Softswitch and Billing platform. Their full portfolio of hosted white label solutions is highly customizable for VoIP service providers and resellers offering Hosted PBX, Business and Residential VoIP, Mobile solutions, and more. Telinta offers unique auto-provisioning profiles, enabling VoIP service providers to easily deplo...
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Featured Product - Fanvil X7A Android Phone
Key Benefits
20 SIP lines, 3-way conference, hotspot
7” capacity color touch-screen
HD voice: HD handset, HD speaker
Built-in Bluetooth 4.2 and 2.4G/5G Wi-Fi
Access to the X7A Datasheet
Overview
T he Fanvil X7A IP Phone runs on the Android 9.0 system...
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Get Cyber Certified! CyberData is looking to identify, educate, train, and certify Value Added Resellers and Installers/Integrators who are interested in supporting end-user customers through consultation, product procurement, and on-site installation of CyberData IP Paging devices. What’s in it for you in addition to MORE BUSINESS? Placement of your logo and a hyperlink to your website from the CyberData website. CyberData will send you leads for customers needing assist...
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